I accompanied my son recently to look at and test drive a 2019 Nissan 370Z Nismo listed at $29,085…read morewith about 68k miles at Joshua Tree Chrysler Dodge Jeep Ram. We drove about two hours to get there, so we were hoping everything would line up. Overall, the experience started off really positive. Russell, who helped us during the test drive, was friendly, easygoing, and professional. When we asked about getting a pre-purchase inspection (PPI), there was no issue at all. They were open to it, and we signed the paperwork and took the car to a local shop we had already researched. That part of the process went smoothly. The inspection cost us $120. During the inspection, the mechanic found a few concerns, including a leaking rack and pinion and brake components that would likely need replacement soon. We already knew one key fob needed to be replaced since that was disclosed during the visit. Based on everything, we were looking at roughly $4,000 to $5,000 in upcoming repairs. The car itself was nice but not perfect. It had an aftermarket (carbon fiber) hood with visible scratches, visible sun damage on the spoiler and roof edges, and a few other cosmetic imperfections that we were willing to overlook. Taking all of that into account, we made an out-the-door offer of $29,000 and discussed it with Chris, who Russell passed us along to in order to go over numbers. Unfortunately, even after sharing the inspection findings, the dealership was only willing to come down $500 from the listed price, and that was before taxes, license, and doc fees. We were not expecting a dollar-for-dollar adjustment based on the inspection, but we were hoping the $4K-$5K in upcoming repairs would be reflected more meaningfully than a $500 reduction. That gap didn't really reflect the condition of the vehicle in our view. Because of that, this ends up being a 4-star review. Russell and the overall customer service experience were genuinely good, and the PPI process was smooth and hassle-free. The only real disappointment was the lack of flexibility on price after legitimate mechanical issues were identified. One takeaway for anyone shopping for a used car: always do your due diligence and get a pre-purchase inspection. It can easily save you thousands and gives you a much clearer picture of what you are actually buying. In short, good people and a solid process, but limited willingness to adjust price based on inspection results.

To Ashley: (with a special thanks to Dustin and Nick too) I…read morecan honestly say this was the best car-buying experience I've ever had. From start to finish, Ashley greeted me outside when I drove up and I drove 2.5 hrs to come visit the dealership. She was professional, knowledgeable, patient, and genuinely focused on making sure I found the right vehicle rather than just making a sale. There was absolutely no pressure, every question was answered thoroughly, and the entire process was smooth and stress-free. Their communication, attention to detail, and commitment to customer service were outstanding. I cannot say enough. If you're looking for someone who truly cares about their customers and goes above and beyond, I highly recommend Ashley... she is your go-to gal. You will be treated with above and beyond service. I will definitely be returning for future vehicle purchases and sending friends and family their way. Thank you for such an incredible experience! Warm regards, TMT

I purchased a Ford Explorer this past Saturday. Johnny Richardson was friendly, professional and…read moreattentive to my needs. Everyone at the dealership was courteous and the buying process went smoothly. I really just went in to look, and hadn't planned to make a purchase yet, but they were able to meet my needs and didn't pressure me or make me feel rushed. it was a pleasant car buying experience. Thanks for the great service!

If you need dealer specific repairs (warranty or recall) they are a good place to go. Other repairs…read moreor services such as oil changes, brake service and regular services can probably be done cheaper elsewhere so shop around.

If you gotta buy a used car in yucca it better be here. My truck blew a trans and I needed a car I…read morejust happened to be right by drm. Bob hooked me up with a great used truck . This is the most honest car dealer I have ever done business with and he is good for his word. Highly recommend and you wont do better anywhere else. Do yourself a favor and go see Bob!

Bought a truck from this place in Nov and I have had it four months and it's been in the shop four…read moretimes. Power steering went out twice, ( his mechanic Diamond motors band-Aid the problem together never really fixing the problem) so back in the shop for another pump again. Temperature control sensor went out and now the air conditioning. I feel that both Down the road and Diamonds just tried to get the car passed the small warranty that came with the Truck. When I called to tell Bob about the pump going out a second time he didn't care he became rude and told me find a mechanic.. . His not one. Mind you it's only been four months This truck has been in and out of the shop starting the fourth day I had it. Leaving me no choice but to contact the BBB. If I could give this place a minus rating I would.. Do yourself a favor don't get the headaches I have had stay away from "down the road motors".

Jonathan from AutoXit was extremely pleasant to work with from start to finish of selling my car…read more It's my first time doing anything like this as I've always traded in or sold my cars directly at a dealership, so obviously thoughts of legitimacy arose. The TLDR: this is legit and the process was better/faster than going through a dealer. Highly recommend! I'm located in NorCal but Jon made it happen by booking a flight basically the next day upon the sale agreement. Communicated with me through the entire process which was comforting to know that this was real and that I could trust him. Unlike going through a dealership, this process was made extremely easy and almost effortless. Explained all the docs I was signing, allowed an opportunity for me to retain copies of the docs, and made the whole transaction super smooth. Check was already made out to me and given to me during the transaction. Jon is a super chill guy and easy to talk to, but make no mistake he gets the job done and makes you feel confident in your decision to work with him. I'd highly recommend AutoXit to anyone who's on the fence of giving them a try - GIVE THEM A SHOT!! Thanks Jon!!

They don't close at 8pm like their website says. Went in there at 6:45pm today and the office was…read moreempty and I was told that they were "closed" even though it was 6:55pm. Update your hours on your website!!!!!!!!!!! That is what a website is for.

I absolutely love this place! My family has monthly passes, so we can come here every day if we…read morewant! The prices are fantastic, and the staff is incredibly nice and helpful. The quality of the car wash is amazing, and I especially love the colorful soap! One of my favorite features is that, unlike other car washes where you're rushed to dry your car in just a few seconds, here you have unlimited time to fully dry it after your wash. You can pull into designated spots after going through, and they even provide wonderful rags, wheel cleaner, and employees who are happy to help dry your wheels and car. A few dollars in tips really brightens their day! The vacuums are super powerful, and there's no time limit on those either! I even wash my dogs here, which is so much easier than doing it at home--no mess at all! This place is definitely one of the best in Yucca!

Systems not too rough, yet leaves car sparkling clean. Live attendants' once-over very good.read more

Gaby was the best with the bug zapper solution with my truck! Nobody has ever really coated my…read moretruck and she sure did!! Looks amazing and those bugs are gone! Ty Gaby keep up the awesome work! Great friendly staff here!! 100%

Got a slashed tire on the way out of here. 1st and last time I'll ever come here. I don't know how…read morethis could've even happened?? I paid a daily membership for 1 month, cashier was friendly & easy to talk to. Maybe get a new guide person, guy only has 1 eye is no wonder he couldn't properly guide me. Very very sad. I know my car isn't that new, but it was new to me. Driving on a spare.