We would give them 0 stars if we could. The customer service is terrible. My daughter didn't like the dress she tried on (I can tell because I'm her mom) but the lady got super mad at my daughter because she didn't want to come out from the fitting room. The lady was so pushy, my daughter wanted to cry so we left the store immediately after. I tried to be polite and tell both man and lady thank you, but they both ignored me and didn't even look at me. So rude. Go to Do's formal instead, it's only a block away!! read more

Stop #4 and I had high hopes when we first stepped in. The gentleman at the door was polite and welcoming. The space is small but they have lots of options clear up to the ceiling utilizing all the space available. My daughter wanted to see a short sleeve lace top dress in mauve and the lady at the back of the store said No. "The color too old for you. Try maroon, better, younger. That's your size." #strike1. Then my daughter asked to see a full skirt gown. Again the lady said No. "You big. Big skirt gonna make you bigger" as she spread her hands out in front of her like a ball. #strikeWTF My daughter tried on the maroon dress and then this baby blue dress the lady shoved into her dressing room without knocking. Never coming back here. Glad for people who had a nice experience though. read more

Downtown Fashion - Saleswoman of the year - Bridal Near Me - Honolulu, Hawaii

If I could give this place a 0 I would, but that's not possible. The lady at the register is one of the rudest women I've ever encountered. First, she tells my mom to sit down, then rudely tells her to get back up not a minute later bc she needed extra hands to zip me up. No kidding she went "i said stand up." to my mom just because she didn't hear the first time. The dress was very tight on me but that lady insisted. I swear i felt like I couldn't breathe. She kept getting angry that it wasn't zipping even after I said it's too tight, but she kept trying and trying. She even got mad and blamed my mom saying that it's bc she's not helping her. Also that worker commented on my personal life. She asked if I went to prom and when I said no, she had the audacity to say she could tell. Like what???? What's that supposed to mean? This woman is a know it all and was rude from the beginning. She assumed we couldn't pay for the dress bc it was $300. Everything she said to me and my mom was terrible. We gladly went to Do's Formal, where it was not HOT, SMALL, and RUDE like Downtown Fashion. read more

I was looking for a place that had formal dresses for kids. When we walked in, we're immediately greeted and led to the area where the kids dresses were. The guy asked her what color dress she wanted and when she told him he started pulling the ones they had out. Both him and his wife were the absolute sweetest and so helpful. The lady definitely knew her stuff and even knew what shoe size to bring without me even having to tell her what size. The prices were very reasonable and the dresses are really good quality. I've found my shop for formal dress needs! read more

Downtown Fashion - Bridal Near Me - Honolulu, Hawaii

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I loved this shop and had a great time choosing and selecting the dress I wanted. I went to one shop before hand and looked for hours. I couldn't find the perfect dress, but decided on an okay one. Walking down the street we ran into this shop, and it was already near closing, but they welcomed us and helped us so much. I found a dress and fell in love, and it was gorgeous. They gave me free alterations, shoes, and jewelry, and took the shoes out of the final price because I had shoes already. Overall a great experience, and the lady was so nice. I found my perfect dress and I'm in love with it. "If you're happy, I'm happy"- the kind woman who helped me find alterations for this dress. read more

Downtown Fashion - Bridal Near Me - Honolulu, Hawaii

Pros: Lots of dress shirt, tie and few vest colors for a cheap price. Cheap Tux for those on a budget. They got nice selection of dresses also. Cons: Sometimes they can be unwelcoming but not all the time. Not making excuses but that's how some Chinese cultures are, very aggressive and blunt especially under stress. The lady doesn't mean to be rude it's because some Chinese languages sounds loud so when they speak in English it's loud lol. Who's cares though? They have nice selections and affordable! Parking I suggest is the one behind Bank of Hawaii, entrance from Nimitz right after smith street or the parking garage On Maunakea Street (right side) before the light on King Street or if you're lucky, street parking. read more

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Nice and cheap place for little ring bearer's to get their tux. You will spend less than 45/50 bucks...in comparison to renting a tux for 80 bucks. chinese owners... lady is assertive and a good sales lady. she knows how to get you going with her compliments. it's in chinatown. so in general, parking is not so pleasant. read more

Downtown Fashion - Bridal Near Me - Honolulu, Hawaii

Horrible service. My mother and I walked in on a weekday in search of gowns and a suit for my son--very grumpy woman behind the register angrily asks, "What you looking for?" No "good morning," not even a "hello"--she clearly wanted us out of there. We hesitated but answered, "We're looking for dresses." She replies, "dresses $200+." A reasonable price range, we thought. However, due to her attitude and clear disregard for customers...we took our cash and bought gowns at Do's Fashion, a block away from this rat hole. We gladly paid for dresses and a suit there, where they had comparable prices. Btw we decided to purchase gown that were over the prices declared by the witch at Downtown Fashion. Beware if you decide to go there. read more

People are saying that the clothes in the store are falling apart or is dusty, but little do you know, she doesn't sell you the garments in the store! She orders you brand new ones! The ones in the store are solely for trying on. This place is cheap, has Quality dresses in comparisonto Do's formal which was ratty asf and Calista was fob looking and wayyy to expensive.. You can go somewhere else expensive and get the same product. It all comes from China. I pretty much found the same style dress as Calista at this store, but nicer and $100 cheaper! It was like an upgrade for less. Why not! This lady definitely knows what she's doing and she's straight to the point yet friendly along the way. read more

I was looking for a white dress and they all looked old and most were dusty, some of the beads looked like they were coming off, so I wasn't really impressed. read more

Even tho i'm rating this place 1-star I still think they have cute dresses... just not available in bigger sizes... As for the reviews about the lady being rude... Some say rude other may think honest... I'm sure there's a better way of telling a girl that she might not want to consider the "poofy" dress but instead look at another style... But then this is how it went... Daughter: "ooh I really like this one that's floucy on the bottom... and the color is really cute." Me: "do you have this in a bigger size?" Lady: "Why you want poofy dress??!!! Poofy dress make you look bigger!" Daughter: :( Lady: not skipping a beat "i can order for you, but I tell you poofy make you look bigger and you no can return." After we left I told my daughter that the lady might be right about the flouncy dress and that the lady was just being honest... My daughter disagrees and she still wants the Poofy dress... lol... read more

Good dresses! HORRIBLE CUSTOMER SERVICE!! The shop owner lady talks badly about her customers in Vietnamese. I will never set foot in this store ever again! The only reason this store is getting two stars is because the guy helper was nice and the dresses were decent. That lady makes you feel unwelcome with her bossiness and rudeness. Never going again! It's do's formal for me from now on! read more

Prom: I went to Do's Formal & Calista by Cotton Cargo before I came to this place. I loved the dresses there but they were out of my price range especially since it's coming out of my own pocket. They(one woman and a man, a couple?) were very welcoming and nice. I tried on like 4 dresses and the lady even recommended which ones would look better on me(out of the 4) along with my siblings, brothers girlfriend and other half. I didn't once feel pressured or felt like they were complimenting me just to make a sale like how other shops would, or maybe it was just me personally. The changing room is small so if you're trying to try it on with someone, it's better to wait till they come out. There is high heels inside the room to use if you need to see if you need to alter your dress. I really loved the color and style(which is what I was looking for). The pictures are edited & it's slightly darker than the actual color(the last photo will show the actual color). My dress was 231$. She let us know about the different types of payment before we paid. For example, give a certain amount to her every day/week or whatever it may be until it is paid off or put it on hold for a couple days if I find another dress. I gave her 40$ for that moment so I could go right outside to pull out more money & pay in full. No problems at all. She did let me take pictures and video but only of me in the dresses. She also gave us a card to give them a call if we need alteration, etc(I just looked at their card, their name is Andy and Teresa. If you are not ABSOLUTELY of purchasing a dress, do not get it and complain that you want your money back. All sales are final so no exchanges or refunds. So be absolutely sure if you want to purchase. I'll be back to give them a prom picture:) read more

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Very Bad business. They take advantage of young kids that they want to buy dress for prom . They took under age kids money without any parents consent. No paper or any signature whatsoever. And they don't even let us cancel . They kept money . Dress was ugly and cheap material but so expensive . People is so rude and don't even listen what I'm try to ask them. read more

Place is super small but we found the dress we wanted, reasonably priced, and was able to get it altered in house within a few days.

My daughter is a size 00 and we had a difficult time finding a dress for her prom. We had gone to 5 other stores before discovering Downtown Fashions. When we walked in they were very welcoming. All the gowns were up high for display and protection from being mishandled. The options were endless, they were very patient, and the sequence were stitched professionally with detail. The prices ranged from $200.00 +, you may find some sales under $200.00. I can't wait to come again for next prom season. read more

This place is literally packed from the ceiling to the floor in dresses. After going to two dress stores near by, it was nice to go into a store and see all of what they had to offer displayed in a way that didn't involve me running around in circles, peddling through countless racks. I instantly found a dress that I liked. Though they didn't have my size, I was assured that it would be ordered and in store within several days and that if I needed any alterations, she would do them for free. All in all a great experience! read more

Headed to another shop when I saw this one. Very small, but surprisingly full of variety. Store lady seemed aggressive at first, but boy does she know her dresses and body types. Purchased dress and shoes. Shop hemmed and steamed dress. One stop shopping! read more

Although they offer really cute dresses, I wouldn't want to go here ever again because of the lady. She makes rude remarks about the dresses. And while my friend was looking for her dress and was indecisive, the lady told her you should try the other store next door. read more

I went here today with my friend because our prom is coming up in a few months, this store is soo tiny! When you walk in there's only a slim walk way through the entire store. My neck got sore from looking up at all the dresses on walls. There's a man that is super friendly and really nice. The lady is alright kinda moody. But this store had choke dresses to chose from. It's a pretty good store. read more

Checked out shops in downtown for my mom's dress. Alot of selections, but the couple were not as friendly in the beginning, but once they saw we had some sort of interest in their dresses they immediately began to be a bit friendly. However, the lady was a bit pushy when we would look at other things. My mom walked out of the shop with a dress purchased. A good place to go if you are looking for nice gowns that are very reasonable in price. If only I knew of this place before I would've bought my prom dress here, but didn't know. If only I did, I would've saved alot of money, but I do recommend this place. Good selection and colors, but not as friendly in the beginning when you walk in. read more

The lady was really rude and unfriendly. The dresses are cute but bad customer service. She make comments and very short temper.

The dresses were cute but low quality. They were fraying and there were threads loose. Also, the woman was so rude and made unnecessary comments. My little sister took a dress off the rack in size 10, which is her size, and the lady said "that's not for you." harshly. She gives mean looks and poor service. Never going here again read more

Bought all my prom dresses and wedding entourage dresses from there! Great deals! Owners are very reasonable with pricing, the more you buy the more discount she gives. If you are looking to buy wedding entourage dresses in bulk I recommend to go to them. read more

Very compact store. It has tons of dresses; short, high low and even long ones. They also have tuxedos and quite a number of accessories. The staff will be honest with you, such as telling you that an item is expensive, or if something else would look better on you. They give a deal where you get free shoes and/or an accessory. Otherwise they will discount the dress and give and accessory for free- that's if the dress that you are buying is already at the store and you don't have to order! read more

Came in here to look for prom dresses and the lady was unwelcoming and gave me a weird face when I asked for a small! The fit was perfect but she told me I didn't fit it and I needed a medium.... she also refused to let me try on the dress at first because it was "$400" read more

I visited this dress shop after going to Do's Formal first just to see if they had any other dresses I might like. The man was really nice and graciously greeted me at the door as I walked in. The lady was busy helping one other family check out so I patiently waited until she was done. I picked out a few dresses I liked and she was rather helpful. She's very loud and a bit abrasive but overall a pretty pleasant experience. I ended up getting a dress that I liked at Do's from here and it was $45 cheaper and alterations were free which is always nice to hear. She said she would have my dress altered and ready for pickup in four days. The shop is incredibly tiny and cramped but they have a decent selection of dresses. read more

Dowtown Fashions were the nicest dress shop we have been. They were affordable and better then Do's Formal. They were willing to help us find the perfect flower girl dresses for the wedding. They ordered it in the mainland and it arrived within a week. What great fast service. They even held the dresses until the girls would be able to come done. If you need prom, flower girl, or any dresses in general stop by Downtown Fashions. read more

My mother actually really likes this place. Even though her personality isn't as welcoming towards most people, my mom and her bond good lol. My mom always comes to her and bargains. She always sells dresses for a cheaper price than the other stores! We get deals! read more

Love my cocktail dress. I know what I like so I'm an easy customer. I liked that I told them what I liked & they helped me pull out similar styles. I tried one on, fit perfectly, & got a good deal. The short cocktail dress was beautiful, beaded, & good quality so I paid over $100. It was still a deal. This is now my secret gem when I need a formal or cocktail dress. And the sales lady, she's just eager to help, definitely a sales woman, but she is generally just honest. Appreciated her input, we got along fine. I parked at the Chinese Municipal Building down and across the street. Was there for 30-40 min, paid about 1.75. The place has no frills and is small, but if you just want to find a dress quick & more affordable than a department type store this is where you should go. Prob have a less chance of seeing someone in a similar dress too. read more

Lady was very rude! I've asked politely if could see the book she has bc she said she could preorder dresses, she responded with a sigh and was like "omg". Her husband was very nice tho. read more