Best in the business!…read more Usually when you do a routine transaction, you don't think much about it afterwards. However, when you need to gain a service for something out of the normal realm of standard salesmanship, but yet find that what you want becomes problematic with just about everyone involved in the business - you have to especially thank the one place that catered to your requirements. Such is the case with thanking the staff at Woodhaven Tile and Stone Design with this review. I really felt the need to sit down and write a review of my extra pleasant experience with this business for my needs. I had required tiles be cut to replace tiles on the bottom two rows after a bathroom shower pan had been replaced which is a common problem of earlier built homes. I did not want to re-tile the entire shower walls, but wanted to have replacement matching design tiles. I did so, but also needed to get it to the right size as the original tiles, which I could put into place without the need for an installer. I initially started calling around to the tile businesses' in my locale about having them cut to size for some fee. I located five places clustered together and I received the same type of response from each: "Uh, we don't cut tiles". Then I asked, "do you have some associate you can refer me to have the tiles cut" as I wanted them done by someone in the industry? To further, "No, we don't know anyone (to help you)". On my own, I was able to achieve maybe a 65 percent decently cut tile rate myself, less with ones having a glaze. I found the unified responses' odd as their business industry is: TILES, even with "Custom" in the names of some shops. With that, shouldn't these businesses know about complementary customer requirements regarding tiles? I then called a half dozen more tile places. Still all came back with a blank NO answer given, "we don't cut them and we don't know anyone that could do just that for you". I started thinking huh, so all you Tile places just are interested in selling boxes of the stuff. Not to perhaps being interested in helping for anywhere else, should the need arise? Such frustration! To move along, I had noted earlier Woodhaven Tile's essentially unanimous 5 star rating online postings and I guess I went along with the adage, "Saving the best for last" to call them. When I did contact them which I should have originally done so in the first place, Frank at Woodhaven Tile said without hesitation, YES first bring a sample piece in for cutting, as he was somewhat concerned about the glaze being chipped during cuts. When I came in, I saw the owner Phil who was just as accommodating at having the cut's made. It was late that day so I just gave in the sample. I did come back the following day and Tara there showed me the cut sample and introduced me to the Italian craftsman, David there on staff. He had made the cuts flawlessly, no chipping I saw. When David listened to me for a few things, with his expertise he mentioned he thought perhaps that I had not initially measured for the tile's correctly and that I should re-examine the area where the tiles would go into. Ok, after leaving the boxes of tiles with them, when back at the house I did find after re-examination of my shower area, yes, yes... David had been right. I had the needed size measurements adjusted to David, whereupon the cuts were all perfectly made to my delight. During this, I noted that all of staff there, Frank, Tara, Phil and David were all so pleasantly patient and accommodating with me while I took time to re adjust for the cuts I needed. It quite honestly felt being among friends there who really listened to and wanted to help out with my needs. I was extremely pleased with their expertise and service provided to me. They do truly care about doing a completely satisfying job with all of a customer's tiling and stone custom requirements. You should experience the same pleasant and expert guidance from the staff in selecting a tile and stone décor upon a visit. Woodhaven Tile and Stone Design takes up a full block on Woodhaven Boulevard and there inside the showroom are very impressive displays of beautiful tiles and stones, along with an equally impressive helpful and experienced staff. The hours I noticed are very complimentary with extra morning and late times provided. Woodhaven tile and stone is unequivocally a "cut above" all the other tile vendor outlets in the business, especially since none of the others were willing or able to even "make the cut(s)" Thanks again very much guys for all your help!

Came in here looking for ideas for our bathroom we were greeted by Samantha she was very friendly…read moreand knowledgeable we walked us threw the entire store showing us different designs and tiles. We explained what we had in mind and she was able to guide us in the right direction two weeks later we returned to purchase the tiles we wanted by no means are the tiles here cheap in quality most of them are imported form Italy my contractor was very impressed with the quality I will definitely return her for my kitchen tiles

I only have great things to say about classic tiles. John was amazing guiding us with his personal…read moreand professional opinion and experience. They're all very kind and patience, we went there so many times, called and they're amazing answering our questions and making great suggestion. I have to say they have great price and quality. We purchased tiles for bathrooms, kitchen and floors.

John and the staff were amazing! John was especially patient and offered practical advice. I was…read morea customer in 2014 and they left a great impression on me then and continue to do so.

Mr. Buono arrived on time for the initial consultation, answered all of my questions. He was…read morestraightforward, knowledgeable, and also flexible. There was a minor scheduling hiccup on the day of the work, but it was ultimately resolved and the project was completed on time. Most importantly, the quality of the work was excellent and I would definitely hire again.

I can't say enough about Buono's…read more I had heard good things about the company from other folks in my building, as well as on Yelp, and from the first moment I requested a quote through Yelp, Lou Buono was responsive, courteous, and an actual pleasure to communicate with. If you've worked with a lot of folks in the trades, this is very much the exception to the rule, and as such I was pleasantly surprised. Lou quickly got back to me with a very reasonable quote, and once we agreed on the details and a date, we were off and running. We had some damage and discoloration on our white oak floors, and we wanted to sand and refinish them. Lou was helpful as we got together the paperwork my building required to get it done. On the agreed upon day, his guys showed up on time, and while they weren't the excellent communicators that he is (their English wasn't great), they were conscientious and obviously knew what they were doing. Lou said the work would take 1-2 days, and they were done in just a day. We had a minor hiccup after the fact, but Lou immediately investigated the issue, and handled it well. I'll definitely be going straight to Buono's next time I need any flooring work done.

Due to co-op and budget constraints, my project was a little unique. It involved both LVT…read moreinstallation and hardwood refinishing after the removal of old carpet. The team took the time to walk me through various options and find the right solution for the space. The LVT looks fantastic, and I was especially impressed with the hardwood refinishing. They restored the old floors beautifully and achieved an excellent match with the existing wood flooring. Despite mixed flooring, they did an excellent job making the floor feel seamless and intentional throughout the apartment. Everyone I worked with was patient and professional throughout the process. Melissa was incredibly helpful with all of the co-op paperwork, which I especially appreciated since this was my first co-op renovation. Angelo was on time for the estimate and helped me work through different options and narrow down the right LVT samples. Dave was outstanding from early talks to managing the day-to-day work - he was communicative, responsive, and always willing to answer questions. He also helped select a stain that blended beautifully with the existing floors. All of the work crews were punctual, respectful, and clearly took pride in their work. Throughout the project, everyone at Spagnoli was incredibly accommodating and always took the time to address questions and concerns, making the renovation process much less stressful. I had spoken with 10+ contractors and narrowed my search down to two flooring companies. Had a better feeling about Spagnoli, and I'm so glad I stuck with my gut and chose them. The craftsmanship, communication, and customer service were outstanding from start to finish, and I would gladly work with them again on any future flooring projects.

We couldn't be happier with the floor refinishing service from Spagnoli Flooring! Angela and David…read morewere incredibly friendly, helpful, and communicative throughout the whole process The flooring in our Brooklyn co-op apartment had some damage and the finish was very orange-y. Spagnoli provided a reasonable price for refinishing and delivered fantastic results. They are very experienced with dealing with property management companies and were very prompt with all the paperwork and answering any questions. We are so happy with how our floors turned out and would absolutely hire them again if needed in the future. Highly recommend Spagnoli Flooring for any of your flooring needs!

Great service great prices. We had redone our kitchen a few years ago. Came back for bathroom…read moretiles, and vanity. What can I say it's the place to go, great staff and prices.

My wife and I purchased floor and wall tile from Milford Tile to renovate our guest bathroom. The…read morestaff was very accommodating and knowledgeable. We were quoted a fair price in line with some other quotes. Milford Tile was able to calculate the amount of tile needed with the dimensions we provided accurately. Overall, a very positive experience. I would recommend and use them again.

NYC Floor Pro is as good as it gets. In 2017, I had them remove old hardwood floors in my prewar…read morecoop (only in living room, foyer, and hallways), they added soundproofing, leveled the floors (as much as they could) using plywood and topped off with prefinished red oak floors. Back then I decided not to do my bedroom or my kitchen but soon came to regret it. I recently decided my bedroom floors needed to be brought up to the same standard as the rest of my apartment. I was also sick of the ugly tile floors in my kitchen. Fast forward to a week ago when John's crew worked magic to upgrade the rest of my apartment floors (see pics attached). They did the same process I described above for my bedroom and added vinyl flooring to my kitchen. I highly recommend NYC Floor Pro and of all the contractors I've used during my current renovation, I was super pleased with the professionalism all around from dealing with John to working with his crew. I greatly appreciated how considerate and pleasant the crew was and appreciated how well they cleaned up after themselves (since I had painters coming in the next day). John was also super helpful in getting me all the documents I needed to submit a comprehensive alteration agreement that was approved quickly. Don't hesitate to go with these guys as I can attest my old floors (installed in 2017) still look brand new and everyone still compliments them.

Solid work, clean and responsive. Original poly had issues (likely from producer), but they were…read moreresponsive and addressed all issues. That's all you can really ask of a company!

Phenomenal flooring company. They not only have great prices but excellent customer service. My…read morefloors were done as fast as possible and matches the quality.

So thankful to have met Mike Flynn who not only helped us select a perfect grey flooring for our…read moreManhattan apartment but was on hand and ready to help with issues afterwards. He let us know that our flooring came with a lifetime warranty. Great service from Mike, who has a wealth of knowledge and expertise that he is happy to share. Fast forward 2 years later, I asked Mike for advice on flooring for an upstate home. Would have loved to go through Eastside Floor Supplies but it wasn't possible cos of the distance. Mike was immediately responsive and exchanged several emails providing solutions. I cannot recommend Eastside Floor Supplies enough, they are amazing thanks to the Mike who truly goes out of the way to help!

Muriqi kitchen was referred to me by a friend. I own a few rentals and was looking for a reasonably…read morepriced distributor for kitchen cabinets. This place definitely fit the bill. Flamur was very knowledgeable and friendly. This will be my go-to place from now on. From luxury kitchens to simple rentals these guys do it all.

Definitely recommend them, they are friendly and honest, will have no problems with them.read more