This Brian Johnson told me that he could fix my o/d light for flashing due to a problem with the transmission I took it to him left my vehicle for 2 weeks he did not do one thing to my transmission instead he put in 6 spark plugs 6 plug wires in it he already did diagnostic on it charged me $85 therefore he knew the code and the symptoms to fix it best I could tell he didn't have the proper tools to work on much I come from a mechanicAl background I paid this man $1500 up front he did nothing to fix my vehicle he doesn't even have a garage i went got my vehicle he gave me a bill for $1108 dollars I said a thing or two he knocked the bill down to $1106 dollars I ask him for my money he stated he didn't have it this man is a crook he might can change a battery or a radiator but that's about it he is a crook he has swindled people out money this isn't over he may be looking for jail time he has a record for doing these type things he works on vehicles in his yard don't use this man Brian John at 3360 Adaline Dr Kingsport Tennessee 37760 anyone that has wrong doings done to them not received their money from him contact me he is being investigated he will give money back or jail there will be restitution on this man when I picked up my vehicle i went inside burned pot would take your breath there were 2 dogs in the house that is cruelty to animals as well this is a crime taking money under fraudulent pretenses this is a felony so people don't let this man or company touch your vehicle with fraudulent purposes this man couldn't even give my money back after the bill he stated he didn't have it if you're in a business you should have money 6 spark plugs he billed me for 8 I have a v-6 figure that out he is a pothead and a thief I guess my mone went for marijuana he has a ragged dodge van he supposedly works out of calls it mobile auto he also has a record ASE certified he has don't know mechanical work he even called me asked how to put transmission fluid in my cord explorer some mechanic I wonder if he knows how to changed out a batter the lady that stated his speech was slurred he was smoked up on pot people believe me when I say not to use Brian Johnson there are great mechanics out there find you one not this man I will be more than glad to answer questions about Brian Johnson he is a thief don't want to fix nothing he wants your money to feed his unlawful habit this is not done I'm going after him it will cost him more than $1500 read more

Brian and his ASE-certified team at Assured Auto Repair have excellent auto knowledge, skills, and customer care. My elderly mother's late model hybrid vehicle needed some diagnostics and service and Brian went above and beyond in taking care of her vehicle's needs. She recently moved to the Kingsport,TN area and after an unhelpful and costly visit to the local auto dealer, she asked for my help in finding a different experienced auto repair business. Since I live in another state, I searched by internet and found Assured Auto. Brian was easy to communicate with by phone and accommodated my mother's schedule with a same-day appointment. He was able quickly evaluate the issue with her vehicle and additionally, his team fixed two other problems on her vehicle. After going above and beyond in services, Brian also did a follow-up call after her visit to ensure her satisfaction! My mother and I are both grateful for Brian and Assured auto and look forward to the honest, reasonably-priced, and knowledgeable services that his business offers. read more

If you're looking for an auto service center that will treat you right & take care of automotive needs, look no further. Brian at Assured Auto will take the time to listen to you about your vehicle, he will assess your vehicle & give you his honest & trained opinion on what is needed to fix whatever your problem may be. My family & I have relied on Brian for many years with many vehicles & have had great service. After the repairs are done, he shows me what was done & shows the worn or defective parts that were replaced. Brian is honest, trained & reliable & takes pride in the work that he does. Assured Auto is the place & the people I trust with any & all of my vehicle repair needs. read more

I took my Prius to Brian and received excellent service. He knows how to check up and fix these hybrid cars, even took it for a test drive afterwards. Brian has a lifetime of experience and he is honest and well trained. One of his team even took a dent out of my car while there. Brian is detail-oriented and well-trained and has a wall of certificates to prove it. He and his staff will do right by you and your car. Linda L. read more

Assured auto repair is a great place to do business. I have a 2005 Honda van that kept dying while driving and 6 auto shops including a Honda dealer could not find the problem. I took it to Assured Auto and they found the problem and were able to fix it quickly. They are great to deal with and they will take great care of you. I highly recommend them. Mark M. read more

Will definitely be brining my car here if it ever needs work done again! I was referred here by a collision repair center and Brian took very good car of my car and fixed my problem in no time! He really does excellent work and I recommend the shop to anyone who has car troubles, he's very honest! read more