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    Dr Black Luxury

    2.8 (5 reviews)
    Open Open 24 hours

    Services - Dr Black Luxury

    Limos

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    5 years ago

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    Raphael D.

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    4 years ago

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    A Stars Limo - untitled

    A Stars Limo

    3.0(25 reviews)
    17.0 km

    We used this company for prom transportation and unfortunately had a very disappointing experience…read more The first party bus that arrived was not in acceptable condition. The air conditioning in the back of the bus was not working, there was a strong moldy odor inside the vehicle, and there was water on the floor. When this was brought to the driver's attention, he said the AC would begin working once the bus started moving. After he drove the bus and returned, it was still blowing warm air and he mentioned that the coolant light had come on. Because the bus was clearly not usable in that condition, the owner later arrived with a replacement bus. While we appreciated that the kids were ultimately able to get to prom, the group ended up leaving approximately 40-45 minutes later than planned. When I asked if there might be any consideration for a discount due to the condition of the original vehicle and the delay, the owner repeatedly stated that "it's not about the money" but declined to offer any adjustment. During the conversation she also mentioned several times that she had come from a funeral and referenced a small pickup time change. Unfortunately, there was never an apology for the condition of the original vehicle or the delay. When I mentioned that I would be leaving a review about the experience, the situation escalated and she stated that she would not take the kids after they were already seated on the bus ready to leave. At that point we simply asked that the kids be taken safely to their destination. To make matters more concerning, another parent later saw the original bus broken down less than two miles from the pickup location, which raised additional concerns about the condition of the vehicle. I reached out privately to the company first to give them the opportunity to address the situation before posting publicly, but never received a response. For events like prom where parents are trusting a company to safely transport their kids, the condition and reliability of the vehicle should never be a question. I would still be happy to update this review if the company is willing to resolve the situation. Update: After posting this review, the owner contacted me directly to discuss the situation. She apologized and issued a partial refund. I appreciate her reaching out to address the concern.

    REALLY 0 STARS.... I would love to rate this limo company, unfortunately, they didn't show up for…read morethe job they were hired for. We booked the company for a ride to O'Hare and 15 minutes after the time they were supposed to have arrived, I called inquiring where the limo was. The woman on the phone, Elvira, who I believe was the owner, had no idea that the limo never arrived. She told me she would call the driver to see what was happening. She called back to say that no limo would be coming. I'm unclear as to why the limo didn't show, however, I find it hard to believe that if the limo wasn't coming that the owner and driver weren't communicating with each other for someone to call me. Sad that this company has no regard for their customers, or should I say non-customer, because I would never give them a second chance.

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    A Stars Limo
    A Stars Limo - Untitled

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    A Stars Limo - Untitled

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    Untitled

    The 312 Limo

    The 312 Limo

    4.8(156 reviews)
    43.0 kmWest Loop, Near West Side, West Town
    On-time commitment
    Beat or match prices

    I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

    Do not use this service, though an improvement might be for the company to not use the driver we…read morehad. Driver went home early and did not honor the contract. He did not ask those who had paid for the service if that would be okay. It was not. Driver did not know where he was going and was consistently late for shuttles. Wedding guests were left stranded after the reception as he decided to go home.

    Photos
    The 312 Limo - Inside of trolley bus - red lights on top and color changing lights on ground, 1 small TV at front, two small areas for storing drinks/ice

    Inside of trolley bus - red lights on top and color changing lights on ground, 1 small TV at front, two small areas for storing drinks/ice

    The 312 Limo
    The 312 Limo

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    Dr Black Luxury - limos - Updated June 2026

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