Sorry to be so late in sending in a review for my 2013 trip to Ireland with Viking…read more My husband and I had a great time and Viking did a good job. Think that one of the guests who was training to be a guide for trips and had a great demeanor with all did a lot of the work which should have been done by the leader. Think everyone overall did a great job, but H. had his hands full at times besides he was doing all the photography and was nice enough to download all these to all the guests. He is wonderful and does lead a lot of European trips, etc. j A jewel of a guy and we don't complain about things, but thought leader should have done more to help passengers. Think she felt comfortable with this group because there were a lot of the same people travelling and she felt comfortable with this venue. Bus driver did all the commentary but the Europeans are good at showing off their countries. He was terrific and as said, we had a wonderful time. Would certainly travel again especially with H. or P. who does day trips. Thanx again. Caroline L.

I worked with Becca Arkins to help with a 22 person trip to Aruba. It was my first 'girls trip'…read moreand I had a lot of questions about logistics (and everything else). From phone numbers to save to my phone, to what kind of outlets, to boat and dinner reservations Becca gave me a good amount of options without being overwhelming for me to choose from. We had an amazing time and her help and perks helped it be a lifetime memory for all of us. I have an email in for her to help with our next trip and recommend her to anyone! Thanks!!

I was always interested in trying their Christmas trolley tour. My family ended up taking another…read morefamily's tickets last minute because they couldn't go. They don't offer refunds, but you can give or sell your tickets to someone else. You just need to give the company their name and phone number so they can inform the driver as they take attendance. Since things happen and people get sick this time of year that's a nice option. We got lucky and had a warm night for our Christmas trolley tour. It was 40 degrees, the windows weren't foggy, no rain or snow. Given our luck in weather, it made for an absolute fantastic time! Everyone also arrived on time so we were able to start a few minutes early and the driver took us to a few extra homes which I appreciated. Otherwise, they suggest that you bring a small towel to wipe the windows since the trolley is heated and the windows fog. I'm glad the trolley is heated. The company does a nice job mapping out which homes to go to. Earlier in the season there may be less decorated homes, but the weather might be better. Later in the season, I would imagine there's going to be more decorated homes. I appreciate that the company puts a lot of effort into their map and what homes they visit. The driver did a nice job taking us around and narrating. My favorites were the Taylor Swift decorated house and the decorations that are coordinated with music. In the past, we have driven around ourselves, but this just made it a lot more relaxing and was worth the cost. The cost does not include tipping the driver, so make sure to tip. The tour was an hour long, which was perfect for me but a little too long for my 3 1/2 year-old. Other reviewers mentioned wanting a 90 minute tour. If they could offer 60 and 90 minute tours I think that would be good options. Otherwise, the 60 minutes was perfect. Another idea: They could also offer a boozy tour later at night for adults only. Christmas bar hop tour?

What an amazing and informative tour of Naperville! We had visitors from the UK and they thoroughly…read moreenjoyed it. Annette Wehrli was a fantastic tour guide and historian!

Had a great time and the information was good. The sound out of the ear buds was not good at timesread more

Looking for something new and different to do on Black Friday we took…read morethe Holiday lights tour this year. We have a tremendous driver, he was a lot of fun and really made the night. The tour goes the Christkindlmarket market at Wrigley and then the zoolights at Lincoln park zoo. I wish we got to see more lights around the city, but I don't know how that would work. It was allot of fun anyway. we got to spend a good amount of time at each stop. In between on the drive our driver told some great stores, some history and sang Christmas carols. A fun thing to do even if your not a tourist but a local like us. Make be a new family tradition.

I hate this buss company. They are rude, late both ways,always changeing drivers. There drives…read moreare rude. They lady who works the phone should be on trumps payroll. She never gives a straight answet. Constantly changes what she just said. Ì wish Namp school district would get rid of them and get the old bus company back. I don't like anything about them. I fear for the kids safety. This review has been two years in the making

I imagine many of these complaints will vary according to who is the Operations Manager of each…read moreFirst Student yard. I've been a driver for 10 years. Our Operations Manager, who oversees everything, works closely with his supervisor and the union to do the best he can for the more than 150 drivers in our yard. Our Safety Manager has been a driver, dispatcher, and trainer, and knows what she's doing. She may or may not be well educated (I don't know), but she is articulate, helpful, and respectful. Same with all the safety/training personnel. Our dispatchers are super busy, work hard, and direct us well over the radio. Our drivers are well trained, vetted by the California Highway Patrol and DMV, and have extensive background checks. That's not to say we're perfect. All of us are still learning how to handle various situations, including erratic traffic, crowded streets around schools, cars cutting close in front and sometimes hitting us, etc. I transport special needs students and always learn new things about them, depending on how they behave. We are not permitted to indulge in drugs or alcohol on the job, and are regularly tested. Safety is our top concern. Like I said, each yard is different, but ours works well.

We did the 7pm - ghost and gangsters tour. Tour guide was very knowledgeable, great ghost stories…read morearound the city! We were on a bus and got off at stops to take pics, look around. I wish they would have taken us inside a spooky room, inside the Jane hull house or inside theater. It would have given more depth to tour. We try to take our teens somewhere different and this was something they had never done before. I recommend it.

Recommend. I made reservations online, and just needed your email receipt. We did the three o'clock…read moreSpeakeasy tour on a Saturday. We hopped on the tour bus at McDonalds and took off. Our guide, Eric, was fabulous. Being a high school history teacher was a big plus in his knowledge and exciting presentation. Only ten people are on a tour, so the group is intimate and easy to get through the old buildings. You buy your own drinks at the bars, or don't drink at all. There is no food. We had a good time learning some history of Prohibition. As fun and something touristy to do, this event is a bit cheesy, Hubby wanted me to add. We laughed. It was fun.

took this tour of northside ghosty locations yesterday with family and friends. this was the…read moresecond time we've gone on one of the tours having taken the southside tour last year. our guide, dale kascmarek is extremely knowledgeable and a great driver. he came to pick eleven of us up in a passenger van which is wired with speakers all the way in the back so he can be heard by everyone on his mic as he explained the locations and stories behind them. the tour usually take roughly four hours but last night took a little longer because we got stuck in city traffic a couple of times. he took us to the st valentine's day massacre site, graceland cemetery, rosehill cemetery robinson woods and other locations, each time giving us a full explanation of each place and the stories behind them. there were several spots where we could get out of the van and take pictures which was very cool. dale welcomes all questions and is friendly and accommodating. the only down side is that with the traffic and all, it did get a little long but that wasn't his fault. saturday night in the city is like that. i'd recommend the south side tour over the north side one though only because there are more "get off the bus" locations and just more locations in general. we're going again next year :) .

From the owner: Excursions Into the Unknown is the perfect blend of spooky and history! We are a bus tour of…read morehaunted Chicagoland locations which has been successfully servicing customers since 1982. We offer custom tours for groups of 6 or more! Tours last between 3-4 hours and are conducted in various sized vehicles from a 15-passenger van, mini-buses to full-size motor coaches. All tours are personally conducted by the President of the Ghost Research Society, Dale Kaczmarek who has been researching and investigating the paranormal since 1975. We have conducted tours for libraries, park districts, senior clubs, civic organizations and individuals. We offer AAA Chicago Motor Club, Senior, group, CASH and Yelp discounts.

My grandmother and I were in Chicago for 3 days, and decided to do the walking prohibition tour on…read moreMonday. We were a bit apprehensive due to the weather - it was supposed to be very rainy with scattered thunderstorms. It ended up raining for only an hour, I'm so glad we did it! John, the tour guide is very knowledgeable in all things prohibition. We ended up being the only people who booked so it became more personable and conversational than a normal tour might go. We had a fabulous time overall! All 3 establishments had wonderful service and spectacular drinks! 100/10 would recommend this tour to anyone! You'll find it interesting regardless if you consider yourself a "history buff" or not.

Best tour I've ever been on. I recommend it to anyone going to Chicago. We learned so much and had…read morea great time.

A neat small place to learn about Chicago architecture and it's development, with short…read more timelines on the walls and miniature model of the city and another ofWrigley Field. I bought a perfect, sturdy canvas bag labeled Chicago Architecture Center.

Entry to the museum is only five dollars if you show them your ticket from the First Lady boat…read moretour. The ground floor has a short eight minute clip with information about the city. There is also a great display of the city as well as a Wrigley ballpark exhibit. Unfortunately, the upstairs is currently being renovated, so there was not a lot to see this trip. They have a great gift shop.

Took a Holland Tulip Time tour. Three bus loads and around 150 tourists. Too big! There were…read moreother "issues", but I'll leave it at that. Very conflicting travel info and it cost me over $400. When I called to let them know about this, I was told they would call me back. Still waiting. I won't use them again.

Great company our guide Cory was a joy to have along side. Very knowledgable about the area…read more Shared stories along the way. Our driver Ben was wonderful and provided us with interesting facts about the area. I highly recommend them for the Alaska Cruising.

This was a great choice for a pizza tour for several reasons. First, the guide (James) was…read moreexcellent: very knowledgeable, welcoming, and funny (very funny). Secondly we learned a LOT about the history of pizza in this city. Thirdly the pizza restaurants were great (they rotate among 30+). Lastly, good variation on the crusts, cheese, and toppings. Highly recommended'

Jamie Martin did a great job building a sense of community among a dozen strangers while we ate…read moreourselves silly at four distinctly different Chicago pizzerias over the course of an afternoon. He was knowledgeable not only of the restaurants and pies we tried, but of notable spots and styles across the country, with a focus on connecting to where each member of this band of tourists originated. At the last minute, I'd tried to book the bus tour but nothing was available during our visit, so I grabbed the walking tour. I'm glad I did, not only because of Jamie and our congenial group, but because even few blocks walking between venues made me feel less guilty and more ready to sample the next pizza. After the fourth stop, though, all I could imagine was dragging the short distance back to our apartment for a cheese-and-carb-induced nap.