I received my dentures this afternoon. It has taken a while because I had to have oral surgery for…read moreimplants, healing then I did not have a ride. (It is a two hour ride on the bus). So this young lady comes bouncing in the room and informs me I bad to pay $1,000 before they move forward. That is some that I should have been told in January not the day of. Fortunately I did have cash with me, but that is a lot of money and I did not have an opportunity to save it up. I really like my dentist because she is very good and concerned about patient comfort and information, but not sure I will go back because of the distance. I will see if a dental office can provide the hardware that I may need replaced in the future at a reasonable cost. Because they seemed to think it was funny that I told them it was terrible to spring something like this on the day with no prior notice. How funny is it that you have now lost referrals and possible a patient?

Tooth Polish- I recently went in for a tooth polishing. My wife referred me to Jose Perez as he had…read moregiven her a teeth whitening 7 months ago. He did a great job servicing my wife and he also did and EXCELLENT JOB with my Polishing, The staff was amazingly courteous and very friendly. I will be going back in 2 week for a Teeth Whitening and I will be soliciting Mr. Jose Perez to perform this Service. My experience at Kashi Dental was one of GRATITUDE and APPRECIATION. I HIGHLY RECOMMEND this Dental Office if you are seeking Proficient Services as well EXTRAORDINARY Courtesy from ALL Staff members. Derrik K. Roberts

I'm glad I checked Yelp before going into a closer dentist! I went in today for an overdue, routine…read morecheck up. I did all of my intake paperwork, the front desk lady was super nice and helpful, the hand sanitizer they had was a nice brand of hand sanitizer (that gives a LOT when you pump too!), there was only one other person in the sizeable waiting room, the front desk lady also watched my bike for me, and the dental assistant and dentist were both so kind and walked me through everything they were doing/were going to do. Sadly I only remember the name of the dental assistant (Crystal), wish I could name everyone who helped me! I didn't have to wait long (I did arrive early to do first time patient paperwork), x-rays were over fast, Crystal also sanitized the lead vest after I used it, and the dentist was in shortly after and explained my x-rays to me. I was supposed to be in just for an x-ray first, but because they had time they asked if I just wanted to knock out my cleaning then and there! The cleaning was fast and thorough - I felt/heard Crystal polish EVERY individual tooth, and then after she rinsed my teeth she went back over teeth that still had stains! I had HEAVY stains, being a smoker and a "drink coffee all day" person. After Crystal, the dentist also took two other tools over my problem spots! Waiting for the dentist to come back in was maybe the longest wait, wasn't even that long - maybe ten minutes? And keep in mind this is already extra so I have no complaints! They also spent extra care on my "hard to reach" area, Aka where my bottom permanent retainer sits. After they were done, they asked if I had any questions and they answered all of them honestly and backed them up with facts so I understood. I also got a goodie bag of a toothbrush, small dental floss container, and travel sized toothpaste. Then I was walked to the front, made my 6-month follow up appointment (they also gave me a card with the date and time of it plus their address and phone number), and was out. All in all, took maybe an hour and a half. Location is also easy to find! My insurance (Tricare prime) covered everything, too.

Dr Cynthia Wang has terrible bedside manner. Rude dismissive and condescending. I was referred by…read morethe VA for an extraction with nitrous. When the nurse started going over what was being done she mentioned bone graft. I hadn't been informed about this so I asked to speak to the Dr. Unfortunately the explanation led to me asking what materials were going to be implanted into my body ie donor bone, cadaver etc. She literally went and got the box to read. SHE DIDN'T KNOW. I asked again if this was needed only for a later implant or if it was necessary. She kept saying "well you don't have to get it". So I'm supposed to have a material implanted into me from who knows for the rest of my life. At this point my anxiety and stress are extremely high. After not knowing what material was being used I asked again. Was it only necessary for the implant or needed for the procedure. She flat out said "I already explained it to you already". I stood said "no, you will not speak to me that way" and walked to the front. I asked for an office manager but they have none on site. I had to wait to speak to another dentist who will be treating me tomorrow. I can't wait for the VA to send me somewhere else. I can't keep waiting to get this taken care of. It's a shame because this use to be a great office. Many people have dental anxiety and having a dentist with a compassionate calm bedside manner makes a world of difference. The front desk and nurses are wonderful. It's unfortunate. I will update after tomorrow's visit.

I was seen in Oct 2024 and pre-paid for services I ended up not getting done. I explained that I am…read moreundergoing chemo (stage 3 breast cancer) and was not able to move forward and requested a refund. It is Jan 2025 and they still have not refunded!!! Every time I go in I'm told the Dr. has not been able to write a check. Unethical and SO unprofessional!!!!!

All the work this dentist did on my teeth had to be fixed by another dentist. Don't do the Mimi…read moreInplants they drill into bone which eventually becomes infected. This dentist is only trying to become rich from you.

Very accommodating! The Doctor was nice and patient with me, when explaining my treatmentsread more

From the owner: Converse Family Dental – Your Smile, Our Priority! Located…read morein Converse, TX, we provide gentle, high-quality dental care for the whole family. From cleanings and cosmetic treatments to emergency care, our friendly team is here to keep your smile healthy and bright. Book your visit today and experience dental care with a personal touch!

If I can give this place 0 stars I would. The administration is horrible and unethical as they do…read morenot follow up with resolving accounts. They do not refund the money you've paid in overpayments. They screen calls and never answer emails. 3 years! I'm going to file a BBB complaint and filing one with the IRS as this seems to be a common problem.

The dentist is ok, he did his job as expected. The major problem is with the administration people…read more First off it's started with that tue dentist said i had ONE tooth need to have fillings done he even showed me which one was, when it was time to set an appointment for them the lady in front told me that i had 7 teeth needs to be filled, after we tried to tell her that the dentist said it's was only ONE she said he computer says they were SEVEN. My wife just went ahead and paid in advance for the appointment, this is where we made a huge mistake. I cancelled the appointment because being told ONE tooth needed work but we have to pay for SEVEN, that's was a big no, so almost six weeks later after canceling my appointment they wouldn't issue a refund, i called 9 times during those 6 weeks, all i got was " will call you back" or " the lady that does the refund is too busy", SIX WEEKS still waiting.When they say they will call back for whatever reason they won't. I will never go back or advise to do so, again dentist is good but most staff is horrible .

They did a good job on me today! The staff is very friendly I had Dominique greet me and go over…read morethe procedure I was getting today and answered any questions before the dentist came to see me ! Didn't wait too long either it was quick but got everything I needed today done and no complaints.

Front staff was very friendly.. Dominique the assistant was very patient taking my child's X-ray…read moreand Dr Cortez did an amazing job at explaining my child's treatment

As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

I have been coming to Olympia Hills Family Dental for a few years now and the staff is always so…read morefriendly, they are very prompt with appointment times, the dentists are gentle and understanding, and also extremely friendly. I highly recommend them if you're in the market for a dentist!!

Antibiotics and steroids on board. Finally getting relief and moving in the right direction…read more Grateful

Unfortunately, my experience here was disappointing. While the dentist was professional, the front…read moredesk staff and hygienist were surprisingly rude and dismissive. I felt uncomfortable from the moment I walked in. Communication was poor, and basic courtesy seemed to be lacking. It's important to feel respected and cared for--especially in a healthcare setting--and sadly, that wasn't the case here. I hope they take the opportunity to improve their patient experience moving forward. Again this was staff issue not dentist issue....but going to the dentist requires staff.

Equipment was uptodate and state of the art, staff was friendly efficient and professional,…read morecleaning was thorough and gentle (enough) and they didn't try to sell me a bunch of stuff I didn't need.

The manager Rosanna, it's very unprofessional. They misplaced a document and never apologised after…read morefinding it in their system. She is rude and aggressive. Definitely, she should not be working in customer service with people. I have never met such an angry person like her

Our entire family, myself, husband, son, daughter-in-law enjoy and have benefitted from the…read moreexcellent work done by this husband and wife team of dentists. Everyone there is relaxed, polite, pleasant and will help the patient with any anxiety, etc. We recommend them without any reservations. My husband and I can't continue with Dual Arc Dental because they no longer submit the full bill to the insurance company and after that amount is paid the patient pays the balance. Sometimes we cannot afford to pay up front so we located another practice recommended by a friend which will submit the bill to our insurance and allow us to pay the balance. We understand that Dual Arc made a business decision and we wish them the best. Try them and you will be impressed with the high level of dental help.

As always, my appointment follow through with professional staff that are kind and respectful I…read morewas in and out for a tooth pool and didn't feel any pain. They explained step-by-step what they were going to do in a carrying way I've been seeing them for the past seven years, maybe even longer and travel but maybe 20 miles I highly recommend Dual Art Dental