I called them in to inspect my new home because we had our downspouts called out during the home inspection. Ben told me if I wanted to save some money I should invest in a ladder and brush to clean up the pine straw off my roof. Thank you for your honesty and professionalism. I'll call them again if I need help. read more

Ben is awesome! He explains things well and fully backs up his work. He installed gutter guards on my whole house and has come back a couple times to fix and tinker with things to make sure it all works 100% correctly. I highly recommend. read more

I'm happy with my experience with Dr Downspout. It took them a few days to respond to my inquiry but they were able to come fix my problem the next week. The workers arrived early and worked quickly. read more

Great communication, very quick and neat work. Ours wasn't the easiest job but Ben and his guys handled it and made a huge improvement. Would definitely use again. read more

This was my second time hiring Dr. Downspout to clean my gutters, and I'll keep going back to them. Easy scheduling, friendly and prompt customer service (note: make an appointment earlier in the rainy season...once those gutters start overflowing, these guys are booked!). Ben and his partner showed up and took care of the gutter cleaning and inspection, including replacing a cracked rubber rain boot that my roofing inspector noticed, while they were up there on the roof. Last time they were out two years ago, Ben cleaned the lint-clogged dryer vent that was way up high. For free! He also noted that our cheapo mass-installed gutters were starting to rust in places and might need replacing in the future. Now that is what I call going above and beyond customer service. Thanks guys, see you next winter! read more

I called them in for a gutter cleaning assessment on a 1927 cottage with recessed gutters. They determined that the system was mostly in good shape, but there were some gaps in the gutter coverage and some underground downspouts that could get clogged with leaf debris from some nearby fir trees. A few weeks later, they had installed a few feet of new gutters to fit the gaps, added debris traps to my underground downspouts and fixed the piping, zinc treated the roof, and cleaned a ton of fir tree debris out of our gutters. All for a reasonable price! They also gave me plenty of good tips and advice on how to clean my own gutters in-between professional cleanings! All in all, I was very impressed! read more

Ben was awesome. He came out and gave me a complete understanding of what I was looking for, vs. what I needed. He came it at half the cost of the competition and was a pleasure to work with. read more

I've worked with Dr. Downspout in the past and they were terrific. I needed them again and it took them a few weeks to respond to my initial inquiry. Then they came out and took photos for a new downspout installation that runs underground. I waited a couple weeks to get the estimate, got it (and the price seemed fair), but had a question. I quickly emailed my question and didnt hear back. Another week went by and I sent it again. I called. I left voicemails. I called and called and emailed and emailed over a month and never heard back a peep. no answer from their main number, no response in my inbox. NOTHING. So what gives? I get the Xmas and New Year's holidays and having a bit of a delay, but its been about five to six weeks and no response? Your lack of response has cost you business. read more

They were friendly and did a good job fixing my gutter! But far too expensive! $200 for a gutter repair that took less than 30 minutes!

Great experience! My gutters, and issues I have, were explained. My cost was half of the estimate. I need more work but was not pressured to get it right away. Paying was so easy, too, a link in an email and done. I wish I could use them for all my home maintenance. read more

Recently spent some time with my mother in Portland. She was having some issues with her gutters clogging and water flowing over onto her porch whenever it rained. I got on the roof and found the gutters were just chock full of old leaves and garbage. Called Ben with Dr. Downspout, he answered promptly and was a pleasure to speak with over the phone. He set an appointment same day and came out to the house at the agreed upon time. Ben was very thorough and cleaned out all the gutters and downspouts until they were completely spotless, he even re attached a downspout that had come loose. The price he quoted was much less than his competitors that I called. It was nice to work with a true professional and I would definitely recommend this company to anyone in need of gutter cleaning services. A+++ read more

Ben was awesome - showed up on time, took good care to clean and repair the gutters, and even fixed a few loose board up under the eves while he was there. He cleaned up all the muck he got out of the gutters and cleared a bunch of clogged downspouts and gave us some insights on what we might want to do in the future (since we bought the home recently). Good guy too. I'll happily use him again when we need it. read more

Called to get an estimate to replace some facia boards and re-slope a couple of gutters. Ben came out and looked at the gutters and was worried that the job was too big for him. I then asked him if he could give me a quote for the smaller of the two and he said yes and that he'd email it to me. A week later, nothing. I called and he apologized and said he was busy and that he'd send me a quote. Finally he sent me a quote which said "Correct rain gutter slope issues by removing and reinstalling the existing gutter. We will be prepared to replace the fascia board on the porch area if able. This would increase the price by 75.00." I accepted the quote and the job was scheduled but they never came out. I called their office, but they never got back to me. Very unprofessional. read more

Ben is great, the work is appropriate well done and fairly priced. I have called on him for 3 years now to keep gutters and roof on great shape. read more

I scheduled Ben to come out and the first time he contacted me back with car trouble. We made a new appointment and he simply didn't show up. So now I'm trying another company. Dr. downspout needs to get a new representative here in Portland. read more

Excellent service! Efficient, knowledgeable and fast working team. Good communication between office, client and team! Will use them again. read more

Great service. Good communication throughout the process and very easy to schedule the service and pay through online system. They did a great job on removing moss from our long neglected roof and cleaning out and repairing gutters, and took care of some other minor issues without question. Highly recommended. read more

Ben came out to estimate my moss removal and gutter repair but I never received an estimate and I looked in my junk emails and trash--no email. I then called and left a msg. but no reply. Strange as he was recommended and our meeting went well. The bummer is last night the gutter pulled completely off the side of the house causing further damage. read more

We needed total gutter cleaning, resetting and repair in addition to moss control and some minor structural repairs. Within a week of the work order everything was finished, cleanly and efficiently with no mess whatsoever. Ben did a great job at a reasonable price and we are very pleased with the service. read more

called, left a message for a gutter cleaning with my address after their "we'll call you right back" message and never heard back from them. Lame. read more

I called five gutter repair services in Yelp in a panic because a faulty downspout was leaking water. Dr Downspout responded the quickest, actually followed through, repaired it before the time they scheduled time and it's no longer leaking. Quite a feat what with all the snow and rain this year causing so much roof/gutter damage. Everything was handled via email which was a concern, but it all worked out well! And work is guaranteed. Thank you! read more