I recommend Dr. Ung if you need an ENT, (otolaryngologist). Dr. Ung has taken care of me for the…read morepast 12 months and I wish I had found him 7 years ago. He performed nasal surgery several weeks ago and I can actually breathe for the 1st time in years. I followed his instructions and came through with flying colors. Dr Ung is friendly and has a wonderful sense of humor(bedside manor). He answered all my questions and made me feel completely at ease. His evaluations regarding my nasal issues were 100% accurate and I wholeheartedly recommend him! Exams- I have very narrow nasal and sinus passages and always need to be scoped. Dr Ung is the best and it's quite comfortable. Dr. Ung's staff are efficient, friendly and empathetic. My husband sees Dr Ung as well ( he sings in a band) and Dr Ung has helped my husband's voice immensely. Thank you Dr Ung. (this said with tears in my eyes)

I cannot brag enough about the dedication, kindness and professionalism of Dr. Feodor Ung! I came…read moreunder his care on the recommendation of a friend who had sinus surgery by Dr. Ung. He is current on the latest care and techniques, and eager to help patients feel better. I had suffered from multiple yearly sinus infections for several years. He was able to perform surgery to clear my sinus passages and prescribed treatment afterward that has kept me infection free for a long time. He also helped my husband who suffers from nasal polyps. He is helpful and encouraging. Everything you wish for in a Doctor and more! May his practice continue to flourish!

Dr Kim is nothing short of of AMAZING!!! I like her more than with each visit. She's warm…read moreintelligent and LISTENS and answers your every question or concern. I highly recommend her if you want a wonderful warm doctor!

Dr. Kim was AMAZING! I picked her because the social media reviews were overwhelmingly positive…read more She not only lived up to that expectation but exceeded it. I can't remember the last time I felt so completely heard and understood. And she even shared a private story from her life that let me know she truly understood what I was telling her about. Not only is she a great listener, she does a fabulous job explaining why I was having ear aches and how this can be addressed. Thank you Dr. Kim!! The only downside is that I had to wait almost 2 months from the time I called to get an appointment to actually seeing her. Tells me she is very popular but makes me wonder what I'd do if I had a more immediate issue.

Dr. Kaszuba came highly recommended as an ENT; I needed one for my infant daughter since an IBCLC…read more(lactation consultant) stated that she thought my daughter has reflux. Boy, is he in high demand! Our appointment was more than a month after I called to schedule it. FYI, I had a really difficult time finding the office. The closest cross streets are 75th and Book Road. (NOT the Reichert Rd. side, as the GPS took me!!!) I attempted to call the office to assist me with locating the building, but I was routed to a call center (?!) where I was put on hold and then hung up on! Then, when I called back, the girl who had hung up on me stated she was going to use Google Maps (which I was already using) to help me find the office. Not helpful. I asked to be connected to the office itself. While I was on hold the second time, I ended up finally locating the building. When I arrived, I was clearly frazzled and apologized, explaining what had happened to a receptionist. She wasn't very friendly, asking another receptionist about the "15 minute (late) policy"... Sooo, after all that, she was looking to turn me away??? (The waiting room was completely empty, btw.) Gee, thanks. Minus one star for the whole debacle with staff both on the phone and behind the desk. Even though we were late for our appointment, Dr Kaszuba was very kind and told me it was not a big deal. He was very personable and friendly, and talked through what he was doing and seeing. He also had a great bedside manner! We went through a quick health history, he examined my daughter, and then he scoped her to see if there was any irritation on her larynx. Luckily there wasn't! I really liked Dr. Kaszuba and would happily see him again if we legit need an ENT in the future!

I went today to see Dr. Kaszuba, one of the kindest most patient doctors that I've ever had. I was…read morenervous about the ENT exam but he put me at ease and kept me posted about what he was doing. Highly recommend him and his nurse was great too!

Was there 3.5 weeks ago. Humana has a question with the script they sent ---…read moreHumana has faxed em 2x. Phoned them several times and emailed me several times to try to get them to respond. AND HERE IT IS ALMOST 4 WEEKS LATER AND I STILL DON't HAVE MY DRUG YET. DOC WAS OK. STAFF IS HORRIBLE!!!

This ENT office, run by Adventist Health Partners, helped me with my chronic throat pain. I saw…read moreDr. Keith Lertsburapa, who was a young, casual guy, but with great knowledge, a wonderful bedside manner, and GENTLE. Given my symptoms, I needed a laryngoscopy, which involves snaking a thin cord down the nose so they can see the vocal chords. When they said they needed to do this, I got a chill. But the assistant quickly assured me that the process wasn't painful, and it was quick. And she was right. I got some anesthetic nasal spray, and the instrument easily went down, and Dr. Lertsburapa could see the chords right away. Afterwards, the explanation of my condition and how to fix it was simple yet thorough. The office staff was polite and friendly. The billing was also non-confrontational, which has been my complaint about Edward for the 15+ years I've had to deal with them. The building itself isn't fancy, but this is pretty far down my list of priorities - I want great physicians.

Danielle is INCREDIBLY helpful. Over the last several years, she has been friendly, flexible,…read moreresourceful, and accommodating. Danielle is truly a miracle worker and her attention to detail and genuine care for patients is unparalleled.

Last visit here was a quick time, and they needed to burn off some blood vessels inside my nose. I…read morewas charged as a surgery, WOW, an eye opener. All was good until they submitted for payment before they sent a bill, we have the funds and not sure why they processed payment on MLK day, a federal holiday.

It has been 16 days since my son's labs were drawn. I had to reach out for results and no summary…read moreis being provided. What was the point of the labs if they were going to be intentionally ignored? Despite my efforts to follow up, there has been no communication or action taken. This delay is unacceptable and raises serious concerns.

DO NOT GO HERE! Please save your money. They will bill your insurance as a hospital bill causing…read morethousands. Please do not be like me and look up reviews for the actual facility and not just the doctor. The documents you ask to sign do not make this explicit and trying to get a hold of someone leads from one call to another with absolutely no help. PLEASE AVOID THIS DOCTOR AND THE REST OF THEIR MEDICAL GROUP!

I had recent Parathyroid surgery. It was complicated as the exact area causing the problem was in…read morequestion. He found it. He told me he would fix it, and he did. I feel so much better and am so grateful for his help. Hes even given me information to fade the scar.

I have the greatest respect for this doctor. I was congested for over a year and couldn't breathe…read morethrough my nose when I slept. I thought that I had developed allergies, but I tried every medicine and nothing worked. I was referred to Dr. Caniglia and after a recommended cat scan, determined that my sinus cavities were loaded with polyps. I had them removed - everything went very smoothly and I can breathe again. I have my life back over a simple and effective procedure. Thank you - Thank you Dr. Canigilia!!

Dr. Smith was wonderful! He was patient, kind, and thorough. I appreciated the timeliness of the…read moreoffice, kindness of the staff, and transparency in billing/insurance. Definitely recommend! I really appreciate his care - coming from a more phobic patient!

I was not impressed with this practice at all. They scheduled a follow-up appointment for 11:30…read moretoday (allergy tests and CT scan) after my initial consultation. All good right? No. I received more than 10 separate phone calls (gotta love an iPhone for keeping a comprehensive record of phone calls) and multiple emails confirming my appointment at 11:30 today. It was very annoying and intrusive. If they can't run their practice efficiently, what else do they do in a mediocre fashion? Well...I was just getting ready to leave my house for my 11:30 appointment and the phone rang. It was their office wondering why I was late for my 10:30 appointment! Apparently, since they were doing two different tests, they set it up as two separate appointments (one at 10:30 and one at 11:30)! What??? Every email and phone call I received was for 11:30, not 10:30. To me it's one practice and one appointment. Whoever is responsible for setting processes and procedures for this practice needs to get their act together. It doesn't matter that the doctors are good. If you can't manage your practice (which ultimately is a business), why should I trust you to manage a segment of my health?

Wow. This is really sad.... I grew up seeing him. I saw him SO much because I was always sick…read more. with ent things. Fast forward to today, My husband had to see an ent and I've always spoken so highly Donzelli... so that's where he went. I went with, and wow. He's still nice, but I would be shocked if we spent 5 mins with him... so quick to chat, told us my husband needed a hearing test and he'd see us after. They tried to get us to leave. I had to explain no... he said xyz. I think we got one more minute.... Unfortunately I think Duly made this practice into a production line. Quality has gone down SIGNIFICANTLY. My daughter needs an ENT and we will be taking her elsewhere. I hope Donzelli goes back to his old ways

UGHHHH I should have read these reviews before I went to Dr. Donzelli's office. My experience is…read moremuch the same as others who gave a one-star rating. He talked so fast at my appointment that he needed an intern to take notes for him because it's impossible to keep up with what he's saying. Threw out about 8 things I might have and multiple medications and then walked out of the room and told the scribe to follow up with me. I did not get any kind of paper explaining what I should do next / checkout information. I did not receive any kind of bill. Then a few months later I got a letter from a COLLECTIONS AGENCY saying I owed $200 for my last visit. They made zero attempts to contact me to tell me I owed money. I had to press and press on the billing person in the office before she said we give 120 days for payment and if we don't get it, we send to a collections agency. WHO DOES THAT?! If you want to keep your patients, why wouldn't you call them personally like most places and say hey I'm not sure if you saw you owe $$, can I help you make that payment today? GONE. Will not be coming back. DO NOT MAKE THIS MISTAKE.