Tried out this optical office out for my son. It turns out they do not take our insurance but did…read morenot learn this until arriving at the appointment. It took several weeks to get the appointment so we followed through with the visit. After years of wearing glasses (and told to wear them each day) was told he did not really need to wear glasses. A somewhat unusual experience.

My first time with this practice. During the exam with the optometrist, he said my prescription…read moredidnt change hardly at all, when I can't see with my current glasses. That didnt inspire much confidence that i had with this practice to start. I still ordered glasses in good faith, and paid my portion up front. I waited.... and waited. 2 months later - where are my glasses? I called them, they told me, next week. 4 more weeks pass by, where are my glasses????? I initiated the call - again - and this time my glasses were back ordered and won't be here for another month or maybe 2??? By that point, I've gone 3 months without my glasses. A whole 1/4 of a year. And they made no efforts in communicating the status of my glasses - no one called to tell me that the date kept getting pushed back for my glasses, and now I was going to gave to wait 5 months for my glasses???? And when were they going to tell me???? This was likely a manufacture error and not in their control - ​But I wish they would have communicated sooner or at least - at all, so that i could have made an informed decision or pick out a new pair of glasses much sooner. I do not feel like i was a patient treated with care. Very unprofessional, and with how the front office handled me, I have zero assurance that my prescription was taken accurately to begin with. Waste of time. I do not trust this practice.

Amazing warmth, care and understanding of my needs for my eye glasses. Insurance can be daunting &…read morehard to understand. Margie is amazing on how she explained it to me to make sense of it for me. Support locally owned business, before 'corporate' leaves you no options. THANK YOU!

Dr Peterson and his staff are excellent- very attentive and knowlegable! A wonderful eyecare…read moreexperience all around!

I had a scratched cornea! I was in so much pain! This doc…read moremade me feel completely comfy and safe!! I would recommend this doc to anyone needing some eye love !!!!

The receptionist Teresa is very rude. Called to get my son an appt and she rushed me off the phone…read moreand wouldn't take our insurance info over the phone and had me email it to her. Well she finally replied 2 weeks later and said to call for appt lol So I did and she rushed me off the phone again saying she couldn't find his info and she would call me back. It's been a week now and still no call back. Called another optometrist and was able to give insurance info and get a new patient appt all in the first phone call. I'm sure the doctor is amazing but the whole experience was infuriating.

Terry is the best, I wanted to get new lenses in my old, but very expensive frames and he was able…read moreto accommodate my needs with fast, effective and affordable lenses that fit my specialized frames. I can see clearly now, the blur is gone! :)

My glasses broke while on vacation so I needed a new pair quickly. He was able to put my old lenses…read moreinto a new frame and I was out the door with my new glasses in less than 10 minutes. Quick, friendly service!

Dr Jawad Ahmad is phenomenal! Of all the offices they work…read moreout of PISMO Beach is by far the most upbeat front office staff ever. Demi has a contagious smile and laugh and her professionalism is top notch! Thank you for the outstanding care and dedication to get my right eye normal again!

Excellent customer service, very friendly at front desk , and in general a good experienceread more

Dr. Rohla is a great optometrist. I have been seeing him for over 10 years now. He is patient…read morewith his clients. He also has a wide range of glasses to choose from when it is time to get a new pair of glasses. The staff is always nice and knowledgeable. Highly recommend.

The staff is wonderful and so nice. Dr. Rohla was very patient with me when explaining why I was…read morehaving problems with my glasses and contacts. For the first time in years I didn't find my self felling rushed. I was given a few different samples of contacts to try before I spent money on more products that do not work. THANK YOU DR ROHLA & STAFF!

I had been putting off getting 2 pairs of Ray Bans fixed. The time. The expense. In my mind, I…read morecreated this overwhelming process, so much so, I just lived without these otherwise awesome glasses for over a year. Then Lisa fixed me. Having an 'appointment time' was very welcomed with my schedule. Lisa quickly sized up the problem, put together a plan and within a few minutes, my previously 'overwhelming processes ' was completed, all the while we joked about early '80's pop culture. Then she wouldn't take money from me! I was completely taken aback by the whole experience, and I found myself looking for ways to pay it forward after leaving her shop. But know, it all started with Lisa. I look forward to seeing Lisa again then next time I need a new pair of glasses! Lisa is the change we all want to see in the world.

My husband's glasses lost a nose piece so we tried Pismo Beach Optix. The technician took time to…read morefind the right fit and made sure his glasses fit properly. The tech did a great job and didn't even charge us for her time.

Love, love, love this man! He spent time explaining things to me about my eyes that I had never…read moreheard before. Thank you so much for contributing to my future eye health.

I appreciate Dr. Richardson's high regard for cleanliness, shown by both himself and his staff…read more From the arrangement of the waiting room, (not sitting too close) to his modern equipment, shows regard for cleanliness and high standards. I felt complete confidence from the moment he started his exam. He made me feel very comfortable explaining what I thought is going on with my eye, listening carefully. His instructions were simple, logical, and not rushed, yet careful about each detail. if you have to wait to get in to see him, it's worth it..