Customer service is fine, the device sucks. Got a violation lockout, because the device does not…read morework properly. Haven't had a drop of alcohol in over a year, but since I do eat food and drink beverages other than water it constantly says TRY AGAIN. It's sad that they can milk us for money, just because.

Edison is incompetent. I was charged 84.50 for a 13 month(out of 12). I didn't have my DMV letter…read morewhen a came in for the final download. Edison told me I had to make a 13th monthly payment and when I come back with my paper work I would pay $55 for the removal fee and my card would be credited back the $84.50. After my device was removed I asked to get my money back for the 13th month. Edison told me we were even because he didn't charge me for the removal fee($55). I tried to explained to him that 84.50 is actually more than 55 dollars. He then started to agree with me telling me that the state of Maryland chargers 6% sells tax. He even asked me why was I complaining about "a couple dollars" and repeatly said, "I dont have your money." Dude, 55X 6% is 3.3, 58.30 from 84.50 is over 25 dollars! Should I be ok with being charged $25 dollars more, on a credit card. I finally told him you know what your right, and hung up the phone. This guy needs to go back to kentergarden and learn some basic math. He was telling me that with sales tax $55 is actually around 85? Just stop arguing with me and credit back my credit card, wow. If my six year old doesn't pass math, at least he can become a draeger tech.

So yes, 5 stars. Despite circumstances. Drager has been fantastic to work with. I've heard horror…read morestories of interlock installs that have destroyed electrical systems, but these guys did a perfect install. Looks near OEM. Always flexible with scheduling. No judgements about what landed me here. Explained the system really well. Would recommend to anyone requiring interlock.

Needed to get an inspection and emissions done quick. I got lucky and was in and out in less than…read more30 min. I didn't want to go back to the DMV the next day. This is why I go to them. It has always been a honest experience. Allen

5/5! *This is a…read morereview purely based off a speedometer calibration service* The Service: I went here after a friend recommended Advanced Automotive for when it came to speedometer calibrations. Gave them a call and was able to come right in and get the service done. The calibration didn't last too long and before I knew it, I got the calibration paperwork i-hand and notarized. The Staff: The staff were friendly. On the phone, I explained what I needed and they gave me a quote and it was true to their word. After my calibration, they gave me the paperwork and I paid what was discussed over the phone. Everyone was nice and straight when it came down to the service and pricing. Overall, a very good experience with Advanced Automotive in regards to a speedometer calibration. Prices are fair and work is good. Highly recommend.

This place is terrible. They installed a timer on my interlock and it resulted in killing my…read morebattery and leaving me stranded multiple times. They don't answer their phone, don't keep consistent hours, and are rude if you have questions.

Excellent experience - highly recommend Zee. He called back quickly and was available to come out…read moresame day and showed up when he said he would. His original quote was very reasonable and the actual cost of the work needed was also extremely reasonable. Zee was very professional and friendly. He was able to repair the lock on my front door which had a couple of issues and it is working nicely, but it is pretty old so I will likely replace it at some point. My other lock on the door leading to the garage was a bigger problem as it would always stick and was not lined up well with the door. Zee showed me where parts of the lock were bent and recommended replacing the lock which made perfect sense since he was also able to rekey the new lock to my existing key. He also took the extra time to really figure out what was out of alignment between my door and the lock and did some repositioning that completely resolved a problem I have been dealing with for years - extremely pleased!

Zee arrived on time and provided quality timely service at an excellent value. I needed him on an…read moreemergency notice and he jumped into action.