Caution before hiring Dragonetti. Adding another rude experience reviews because of an alarming incident I witnessed. A driver in a company vehicle threw a drink at random bikers and runners and cursed as he drove past. This wasn't just rude -- it was completely unprovoked and dangerous. Seeing someone representing a business act this way makes me question how the company manages its employees and whether they value safety or professionalism at all. After reading other reviews online, it seems that I'm not the first person to see concerning behavior connected to this company. read more

Dragonetti Brothers Landscaping - Tree Services Near Me - Brooklyn, New York

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One of their employees scammed me out of a lot of money. The company denies this happened even though I have emails showing what happened. Now they are threatening legal against me because I won't pay them again. The crew who did the landscaping work were fine. The salesman and the administrative staff are horrible people. read more

I give them five stars all the way around! The project that was undertaken was years in the making for a number of reasons one of which was outrageous estimates and quite frankly rude customer service from previous companies that I got estimates from. First of all David Vater came and gave me an estimate for what I wanted to do and we had an amazing conversation he was so knowledgeable about trees and really gave me some good advice and it's gonna sound weird because I only wanted one thing done and you're going to think he talked me into having two things done but the reality is as we discussed the second tree it was some thing I had always been thinking about but felt would be too expensive. The estimate was well beyond fair. And included getting permits etc. that would be needed to accomplish certain parts of the job. Super affordable. Not only did they arrive on time they arrived early and I cannot believe the professionalism. The job was done in the twinkling of an eye this team worked in lockstep. They cleaned up it was amazing. Shout out to PATRICK who was an amazing site boss as well and ALEXANDRA in the office. All in all if you need work done on your property no matter how small I highly recommend them. As a matter of fact I'm going to go back to them to help me now make a nice outdoorspace. Highly recommend. read more

I screened about 4-5 tree removal services in Brooklyn, and I am so glad I went with Dragonetti. Rick and his crew just wrapped up a job at my house where they removed a large tree and trimmed another tree in my backyard. It was not an easy job - I live in a Brooklyn townhouse where the streets are busy, parking is limited, and there are all kinds of logistical issues and risks. But the dragonetti crew are true professionals and made a complex job into a clean, painless one. Here's what I loved: Rick contacted me in advance before his crew's arrival, and they arrived on time. This is a huge win, as it let me plan my schedule accordingly. The crew of about ten people got to work right away. Since they had to go through my house to reach the backyard, they put coverings on my walls, floors and hallways to make sure that everything is protected and clean since they'll be carrying wood, branches and equipment through the house. Additionally, since there were cars (not ours) on the street that would be in their way, they covered those cars with protection to ensure they would not get dirty/scratched from any debris. I love that they care deeply on ensuring a clean, safe job with minimal disruption to your surrounding area. They even cleaned up the neighbor's yard for any debris/branches that fell there during the tree removal! Rick is an excellent crew manager and communicator, asked for my input/consent when making decisions, and helped me clearly understand the work his crew was doing. He clearly has deep expertise and many years of experience. Needless to say, Rick and his crew got the job done. They move quickly and expertly, and are very thorough in their work. And best of all, they cleaned up afterwards. Honestly - I look at my house and my backyard, and it's like they were never there. They left the place so clean, and I'm thrilled. This is exactly what a professional tree removal service should look like. I highly recommend Dragonetti for their tree removal service. read more

I had really terrible landscaping done in the past, but had a consultation with Anthony, and felt really confident that the work would be done to my expectations. The crew came and manicured my hedges, most of which are spiraled. A few other companies have destroyed the spiraled hedges in the past, but Edouardo was able to trim them to perfection. Thank you so much for making my house look good again! Will continue to use for maintenance! read more

This 'company' was pruning trees on my block for a city contract. After cutting the trees the workers sat in there trucks in front of my house to eat lunch, which wouldn't be an issue if the workers did not take all of their fast food garbage and dump it out of the truck window onto my front lawn. I then asked the worker to pick up his garbage, which he did, but then took the bag of garbage and threw it under my car that was parked in front of my house. I contacted the office and was supposed to receive a return call the next day which never happened. I contacted the office again and they were nothing but rude and nasty. This is the company NYC gives contract to?! This company is terrible, DO NOT USE THEM! YOUVE BEEN WARNED! read more

I called and requested someone to come for a quote on landscaping. They told me they would come the following day between 9-12. I waited until 1, called to see if they were coming. They told me they're running late and will be here by 2. It's now 5:30, no one came and no call. Killed my entire day, not one phone call, no consideration for people's time. If this is the service before hire in the customer acquisition phase, imagine what it looks like after. read more

Still trying to figure out why they bothered to come out to look at my project but never sent an estimate over. Kind of rude, bad customer service. Would not recommend. read more

It is no wonder they have such low stars on Yelp--I should have listened to the bad reviews. Firstly, they had to send someone by twice to look at the yard for a quote because they had no record of the original visit. Finally when Anthony, the President, of the company came for a site visit he seemed rushed and did not want to listen to everything I said which ended up being disastrous when they came to do the work. Day of they begin cutting down a tree like we had planned. At the same time Anthony and I are discussing the plans for the dirt in a large planter--there is a misunderstanding and he thinks I am asking for more work to be done than was contracted (I only wanted to know what the best plan of action should be NOT to change the plans in place). Then all the sudden he tells the workers to PACK UP ALL OF THEIR STUFF & LEAVE. Work was not completed, branches were left everywhere and he cited this was because the tree was "bigger than we had discussed". Meanwhile he was the one that came to the house to look at it and knew exactly how big it was!! Really he was upset at our miscommunication and decided to just stop the job all together. Terribly unprofessional--do not work with this company!!!! Only good thing I have to say is the people at the office who answer the phones, Armando and Alexandra are wonderful. read more

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Very professional service. Nick Dragonetti was very friendly and helpful. Our cement walkway looks great. Highly recommend the Dragonetti Brothers! Thank you, Gene Perry read more

HORRIBLE!! Do not hire this company and do not even think about working Ryan Norell who is a project manager and designer. He visited our jobsite the first week of September and was to provide us with hardscapes, trees and design. After begging him for 2.5 months to do this job and alerting his managers he gives excuse after excuse and can't complete the job. This is only after hiring this company and paying them $7000 to cut down a tree and grind the stump which they didn't grind all the way and they had to come back to do, but only after putting me off and rescheduling me 2-3 times. Of course, after they were already paid. The communication with this company is awful, their word is worthless. They did do a good job in cutting down the tree. This is the only good thing they have done. Find another company that wants your business and cares about service. This company does not. read more

Love my artificial grass in my backyard- no maintenance - no work. I had weeds that were 5 feet tall for 30 years- I'm not good at watering, mowing or maintaining. But with COVID, I needed a staycation spot for me and my 4 legged roommate. Mr Dragonetti suggested the artificial lawn and it's amazing. I have the greenest, most healthy looking yard on the block! Quoting and installation was practically contactless which, for me during this summer of COVID would have been a dealbreaker if not done with masks. Next year, the front garden! read more

Don't bother. Find a different company you will wait the entire season and never get a response. I actually had someone come to look at the property and was promised landscape plans. This was May 2019. What a joke. I guess if its a huge city contract they would act immediately, not for the little people. read more

Dragonetti Brothers was hired by NYC to remove the tree stump in front of our house. They needlessly drove a pick-up truck all over our front lawn adjacent to the street, dug up the grass in patches and left horribly ugly deep tire tracks in our lawn. We have to wait until spring to see what they may have done to our sprinkler system, but I can see that their stump removal went well beyond the portion of the stump which was visible above ground. Therefore, damage to the watering system is likely. They were nicely asked to do as little damage as possible to our lawn and sprinkler, but they apparently behaved as if their city contract entitled them to disregard that request. read more

I am not a customer of this company but I had some Interaction with one of their drivers. Truck #4003. Almost hit my car and yelled at me when i was trying to make a left turn the driver comes onto my passenger side and tries to cut me off as I'm turning. Proceeds to tell at me when I was just simply trying to turn. After he cuts me off I see him weaving in and out of the traffic and almost hit another car. Driving on 2 lanes on a very busy area on woodhaven blvd. blocks the bus lane and sees there are busses trying to get by and he would not let them go through. Very dangerous to a lot of people. read more

If I could sue these people I would. These guys got the city contract to cut down all the dead trees from Sandy in my town (Long Beach, NY). My wife called me the day they were here to remove a tree in front of our house and said they were cutting the tree directly onto our front lawn area. I guess since they were hired by the city and not me personally they really did not care what happened to my property. After a bunch of limbs fell into our garden and crushed our plants my wife went out to talk to them and the guy yelled at her to "get back in the house", I am assuming because he knew she was a woman home alone. I called the office and they said they would send over a manager who promptly started laughing with the guy who yelled at my wife. When she told them about the crushed plants they told us that "its just grasses and they will grow back". Surprise, surprise, they all died. Other neighbors had multiple problems as well. I would avoid at all costs. read more

Living in Brooklyn all my life, many of my neighbors get their lawns manicured using Dragonetti brothers. I finally gave in and had them do my front yard for a bridal shower I was having at my home in August 2019. They were quick, precise and I was able to pay over the phone. Man! The difference a year makes. I contacted this company again to do my overgrown backyard and front yard. Tony came and gave me a quote. I scheduled a day for the work to get done. But had to reschedule due to my fiancé having surgery. Didn't think it was wise to have workers in the backyard working while I have to watch our baby and my fiancé who will be just recovering from surgery. I rescheduled for a day I was on vacation, had a nanny for my baby and my fiancé went to his doctor. So an ideal day. I am still waiting for Dragonetti brothers right now......no call. No confirmation. I called them at 930am to see when they were coming and was told they were coming in the afternoon. At 430pm I called again and with no apology or attempt to correct their waste of my day, was told they aren't coming today but could fit me in next week. Mind you this was on a Wednesday. So they couldn't even try to do my job that they neglected the next day. As a working mom, I have patience for my family, but little patience for poor professionalism and customer service. It was as if I was begging them to take my money and my money was not worth their time. NEVER again. I found a another company not too long after. All else fails I will cut the shit myself. read more

I had wanted to work with them because as far as i kno they worked with my parents. Unfortunately i was unaware that my oarents stopped working with them because of the reason i decided i dont want to work with them. When the guy came and gave me the quote for my home he said someone would call me to set up a date. 1 nobody ever called i had to call them back 2 they tried to tell me i have to pay first when they couldnt even follow up on a call. 3 i asked for them to have the supervisor call me because im not comfortable oaying when my services werent done. In conclusion they are unprofessional and the "supervisor" is Mr. Unprofessional himself. I requested to speak with him and his dumb workers keep calling and relaying messages for him. DO NOT WASTE YOUR TIME. read more

Anthony was great!!!!! Super professional operation.Kept me informed every step of the way. Workers did a tremendous job, I would highly recommend them for all your landscaping needs.Thanks. A+++++++ read more

This company is terribly unprofessional. My husband and I both took the morning off of work (losing pay) to have a consultation for landscaping. No one showed up or called to cancel. I have no patience for people who waste my time and will take my business elsewhere. read more

This is one of the worst companies the city has ever hired to do work. I'm filing a formal complaint against these liars with the Department Of Design and Construction and with any other agency I can find. ETA: I sent a copy of this complaint to Mayor Bill De Blasio, so far I live on Rockaway Beach Blvd between Beach 109 and Beach 110 street. On 11/15/ 2017 a construction guy put flyers on all the poles and street signs saying "No Parking/Tow Away Zone for 11/16/17-11/17/17 from 6:00 AM to 6:00 PM On the 11/16/17 NOT one construction worker or truck showed up or was around all day long yet they towed 3 to 4 cars. Then on 11/17/17 their lazy unprofessional construction crew showed up for a few hours and made the street worse than it was before. They left it unfinished. **Please note that on 11/20/17 at around 9:00PM my daughter parked her new car in front of the pole by our driveway so we could unload our grocery's. I recently got a new phone and was taking pictures of the car in the dark to see how they would turn out. On this pole was still the same flyer that said No Parking/Tow Away Zone for the 11/16/17 to 11/17/17 dates for construction work.** That flyer is on the dated time stamp picture to prove they didn't put up the new the flyer up on 11/20/17 like the lying construction men said. This morning (11/21/17) after my son left for school, I heard loud noises in front of the house. I went to look and my daughters car was gone. She ran outside and asked them why they towed her car because the flyers were for 11/16 and 11/17 NOT 11/21. The construction jerk she talked to was very rude and condescending and made a sexual remarks about her butt being cute. He told her that they moved the car up the street towards Beach 116th street. She came back inside and told me. I flew out the door and confronted an Older Hispanic Construction worker and asked him where the Supervisor was. He said he didn't know. I asked him why they didn't post the new No Parking Tow Away Signs...(I was video/audio recording him with my phone and its legal to do so in NY because its a One-Party Consent State) He said and I quote " They came early this morning and were ripping down the old signs and putting up the new signs for 11/21/17 to 11/22/17 from 6:00AM to 6:00PM..... WHILE THEY WERE MOVING THE CARS OUT OF THE WAY". Then another younger extremely rude guy walked up and said they put these flyers up 2 weeks ago. I called him a liar and and told him they put the first set up on 11/15/17 and showed him the pic of my daughters car taken last night (11/20/17 9:00PM) that showed the old flyer from 11/16-11/17/17 still clearly on the pole by our house. He said and I quote "Oh well there is nothing you can do about it now #itch". I also informed him that the older Hispanc guy just told me that you guys were ripping off the old signs and putting the new signs up as the cars were being towed this morning. And I video/audio taped the conversation with him so YES something will be done about this. He started cursing me out and calling me a #itch and a trouble making #unt. Also later I spoke to the school crossing guard and she said that no one put up the new construction signs yesterday but when she got to the school this morning between 7:00 am 7:30am she saw a few new signs up on the school fence BUT they definitely weren't put them up yesterday. They even trying to tow one of the school employees cars but he was able to get to his car in time. This company employs arrogant, rude, deceitful, dishonest, irresponsible lying, nasty disgusting men that made lewd and sexual references to my daughter. I'm sure the owners are just like their employees. They had to have told to construction workers to rip down the old signs and replace with the new ones because these sexist idiots don't have the brain capacity of a Gnat read more

It appears that this person or the Company did not want my business. Presented me with an estimate that was so out of the range of normal, I was shocked. Did not dare call them up for clarification. The estimate clearly says WE ARE NOT INTERESTED IN PERFORMING THIS JOB FOR YOU. Thank goodness I contacted a couple other Companies for an estimate, to get an accurate price range which was $1500.00 less. The job is scheduled for this Wednesday with a company that are definitely on the ethical side and not afraid to work on a tree that is in a difficult location. Note this, all estimators called me within a day to follow-up on their quote except Dragonetti. This gives me comfort that my statement above is accurate. At least I know who to contact for the other 12 properties that require tree removal. read more

They put down sod in our backyard, which required them digging up the old dirt and debris (broken glass, construction materials, bricks hidden in under the dirt).They were very responsive and professional--which was in stark contrast to the other landscapers I reached out to. They were also very reasonably priced and transparent about pricing, even when there were unexpected surprises. Plus, they all wore masks! I'm so glad I found them. read more

the dragonetti brothers truck idled loudly outside my bedroom from 8:00-9:00 this morning. caused a huge backup of cars and buses (there are three lines that go down our street) with lots of honking and yelling. they trimmed all the trees and left the branches just laying all over the sidewalk and road??? the street looked better before they came and they woke everyone up (and delayed all the buses). read more

My mother has a massive Oak tree in her yard in a hard to reach spot and much of it overhangs several yards next to and behind her. I did a lot of research because as much as one of the neighbors wanted us to cut the tree down entirely, there was no way we were going to remove a healthy tree. I wanted a company that understood this. I had 5 companies come and assess the situation and while all but one seemed very professional, I went with Dragonetti based on the fact that an arborist came out to give me the estimate and seemed very knowledgable. The company was very professional, which goes a long way with me. My only 'issue' was that I was told the crew would arrive sometime between 10 and 2 with a 30 minute heads-up call and they arrived at 7am! I had planned to move some things prior to them arriving to get them easier access to the tree, but they jumped right in and moved things themselves. The crew were all very nice and professional. Did a great job and cleaned up all the neighbor's yards, as well. Very happy with the results. read more

As the wife of Chris B. (posted today), I am writing to agree with his review. Dragonetti never showed up for our Spring maintenance; sent us a huge bill for services not rendered; did not return phone calls when inquiries were made about our monthly service and made promises to schedule service to no avail. Today, Anthony told me that they can no longer service our home and hug up on me. I would not recommend them at all. read more

you should see their reviews on google.. HORRIBLE. anyway, was trying to cross at rockaway and atlantic today and had to walk into oncoming traffic to get around the VAN THAT WAS STOPPED INSIDE THE ENTIRE CROSSWALK, i motioned for them to move and they didnt do anything. there are pedestrians crossing this extremely busy intersection and they had the audacity to put them in danger because they are morons. read more

I have to say, I am truly impressed with how responsive Dragonetti was. After minutes of filling out a contact form on their website, their secretary called me to set up a consultation for my yard in Greenpoint. The landscape designer came to our appointment with ideas from enhancing my perennials garden to screening out unwanted views using evergreens. I will deff being moving forward with Dragonetti and will be recommending! read more

This company was hired by NYC to trim trees in my neighborhood in Queens. My tree was just trimmed last year by another company so I did not think much needed to be done. A man came alone and lopped off some big branches anyway. Oh well. My problem is that all the branches were left just where they fell - blocking the sidewalk, blocking the driveway, blocking the road. A DANGEROUS MESS!!!!! I know the company's name because the man told me and it was on the truck. I have had this tree trimmed twice and the company that I used was neat and even swept up the sawdust. THIS IS OUTRAGEOUS!!! read more

Rude, nasty, unprofessional, unqualified, rip off merchants. I wish I had taken more notice of the comments on Yelp. They have absolutely no idea what they are doing. They have a young kid who knows the names of a few plants and they call him a designer. Another staff member they call a "designer" has no qualifications in any kind of landscaping and is rude and disrespectful. They take WEEKS to get back to you and when they do send something, it looks like it took 2 minutes and is nothing like what you asked for. When I showed their costs to another landscaper, he started hysterically laughing. They insult your intelligence, thinking they can get away with the rates they think they can charge. This is the first time I have ever written a review for anything. But this company is SO BAD, i hope nobody makes the same mistake as I did. read more

Not professional , not trust worthy , not dependable . Waited a week for an estimate . When I agreed the billing was on time but not the service . Finally the service came and not completed per estimate . Anthony the manger inspected the work after a compliant was filed , confirmed a redo and they never came back to finish . read more

Overpriced trees, plants & gardening services! I paid them to plant & maintain Trees & my garden. Trees were wilting when they planted them. I expressed concern but they assured me they would be fine. I watered, maintained & followed their instructions daily. I called them each week because they weren't getting better. After almost 2 months most of them died. They refused to replace any of them. Awful customer service.They also cut my favorite shrub & tried to sell me a new one. I cancelled their gardening service. They literally cost me THOUSANDS! BEWARE!!!!!! read more

HORRIBLE!! I would give Dragonetti Brothers zero stars if that was an option. They are rude and unprofessional and seem to even be proud of it. I called for a quote and they sent Jeanette Dragonetti to take a look at my front yard. We talked for nearly half and hour and she told me that she would send me a quote in one week. After two weeks, I received nothing. So I called, at which point I was informed that Jeanette was on vacation, and apparently no one else at the company could fill in for her. I would have to wait until she returned. So, fine. I called back the next week when she was supposed to be back; I was told she would return my call. Nothing. This happened twice more. And the last time I called, the guy on the phone gave me so much attitude: when he told me that Jeanette would be calling me back, I said, "you guys tell me that every time." And he's all, "what more do you want from me?" Wow. So all in all I spent 5 weeks trying to get in touch with these people until I finally came to terms with the fact that they don't care about their customers at all and they aren't interested in my business. Such a total waist of time. Save yourself the trouble and do not even bother with Jeanette and Anthony Dragonetti. read more

These people were contracted by the city to plant a tree in front of my house. When they arrived, I pointed out the previous stump had not been removed. They just broke up another portion of my sidewalk and planted the tree in another spot (instead of letting the city know they must remove the other stump first). Now, I have more of my sidewalk missing and the tree is not centered. Very irresponsible and unprofessional. read more

Worst service ever never get what you pay for,waste of a money reached out to management even worse promise to come out to review job of his workers never heard from anyone again. Company needs better customer service and need to honor and stand behind what they said they will provide. Will not recommend to anyone ever. Doesn't even deserve 1 star Use another company read more

Inconsiderate and unreliable. My husband took a day off from work to have them come. My husband called that morning, and they confirmed that they were coming. An hour after they were supposed to come, they called, asked again what we were looking to do, and said they were unable to do. Very dissapointed. This could've easily been avoided. read more

If I could give them a lower star rating I definitely would . These " landscapers" lol funny to even called them that , did a " job " at my home last year . They layed red stones in my yard with a layer of weed plastic or whatever it's called and I have nothing but weeds coming up . I've cleaned the weeds twice this season and they keep coming back worse. After spending almost 2000 on this you would think I wouldnt have weeds . Or at least very very minimal. My yard looks terrible and I've never been more miserable that I dont even use the yard due to this . I don't know how they are even in business . read more

I had a project to remove and replace two small trees in my front garden and do some maintenance on pavers that Dragonetti installed a few years ago. I was visited by an arborist and a designer who each promised to have a proposal to me in two weeks. I never heard from either of them again after months despite several phone calls. I wonder if your project is not a complete garden design they can't be bothered. read more

I called to get an estimate performed at a site in Brooklyn and no one showed up. When I called them back a few days later, they were apologetic, told me they wood look into it and call me back. Never called me back. They seemingly do not want the business. They may be good landscapers, but I wouldn't know, they never show up or call me back! read more

Dragonetti Brothers designed and maintained my front garden and lawn after having some terrible experiences with my previous landscapers. The mums just added to my garden look amazing, PERFECT addition for the Fall!! read more