Another great experience with Henley's,..this time with the plumbing guys…read more They rebuilt two toilets a month or so ago with Togo toilets here when we moved here in 2021. They were nothing special. But the Master toilet's loose-fitting valve seranaded us multiple times each day in a pitch best appreciated by dogs. That's what prompted our call initially. My partner was fine with the rebuilt toilets, but I noticed a couple of things that I worried about - mostly related to pressure and power in the flush. Henley's was happy to accommodate my concerns, sending David Casillas, who we met at our previous appointment, to check things out. He took the time to look at each toilet and adjust some things and explain what I was hearing and seeing. He went so far as to snake the Master toilet, saving me from the struggle of getting our snake in the right position to do job correctly. David was also kind enough to remove HVAC-system filter because I forgot what size our filter was. YaY. How helpful for something that wasn't even in his "jurisdiction" or specialty!! The guys always send a text when they're on their way; they arrive within the service window, and if an issue or delay arises they advise you. Everyone we've worked with is pleasant and explains things thoroughly (and if, like me, you might be clueless with some plumbing or HVAC concerns, they give you an explanation a lay person can understand and wrap their head around). Their prices are fair and reflect average prices in our area. We moved from our place with a longtime family plummer of 2 who we trusted and would arrive without fail in a plumbing crisis. While not a family plumbing company of two, Henley's gives the same care and attention to detail.

I've relied on this company for HVAC services many times over the years, so it's genuinely…read moredisappointing to write this. What should have been a straightforward thermostat reinstallation and programming job turned into a nearly week-long ordeal defined by poor communication, lack of preparation, and zero follow-through. When I called to schedule the appointment, I was thorough. I mentioned the building is two storeys and that the technician would likely need a long ladder to access the rooftop compressors. I also specifically requested to be contacted directly if anything changed or if unexpected costs came up. Simple enough, right? The day of the appointment, the technician was scheduled to arrive between 10 and 12 PM. By noon, no one had shown up and no one had called. I reached out myself, only to be told he was running late on another job and wouldn't arrive until 2 PM at the earliest. A courtesy call would have gone a long way. Instead, I sat waiting with no update whatsoever. When he finally arrived, there was no direct communication from him either. I had to ask my tenant to pass along a message to have him call me. He confirmed the issue was exactly what I had described when booking: a thermostat that needed to be reprogrammed and rewired. Progress, finally. Or so I thought. A short while later, my tenant informed me the technician had left without completing the job. The reason? He hadn't brought a long enough ladder to access the roof, the very thing I had flagged when I made the appointment. The next day came and went. No technician, no call, no update. I later learned he was unwilling to go onto the roof without a second technician for safety reasons, a policy I can respect, but one that should have been communicated to me immediately and not left to surface on its own. By Friday, I called customer service to get answers. I was told they'd call me back once they heard from the technician. Three hours passed and nothing. I called again. Same answer. Hours later, I called a third time. Still the same response. I eventually gave up, called another company, and they resolved the issue the very next day. As of writing this review, I still haven't received a single callback. Not an apology, not an explanation, not even an acknowledgment that any of this happened. At this point, the message is loud and clear: they simply don't need your business. And after this experience, they won't be getting mine.​​​​​​​​​​​​​​​​

I've dealt with a lot of contractors over the years, and to be honest, it's gotten to the point…read morewhere I expect at least one thing to go sideways. That was not the case here. These guys installed a whole-house water purification system and a new water heater, and replaced my main shutoff valve and a shower valve. Every part of the job was done professionally and with attention to detail. What stood out to me was that they didn't just do the work--they took pride in it. The plumbing was clean and organized, and it looked like something you'd want people to see. No shortcuts, no sloppy workmanship, no "good enough" mentality. The crew showed up on time, communicated well, answered my questions, and treated my home with respect. When they were finished, everything was cleaned up and looked great. In today's world, it's getting harder and harder to find companies that truly exceed expectations. This one did. If you're looking for plumbers you can trust to do the job right the first time, stop looking. These are your guys. The price was extremely reasonable, and it was definitely money well spent. I will definitely be calling them again for future work.

I am always weary of hiring plumbers or anyone for that matter. Showtime is different. From the…read morefirst call polite courteous not pushy. Found a time that worked. Got a text right before the technician showed up. David was great. Assessed the issue and was able to come up with a solution on the spot. Always worried about overcharging but the price was beyond reasonable. I can't recommend them enough. Greet experience and will definitely keep them in mind when other plumbing issues arise. If you are trying to decide between Showtime or someone else...pick Showtime.

David did a great job repairing my commercal AC unit. He explained to me as well as showed me…read morepictures of the different process of repairs. I highly recommend him to anyone.

We had an emergency flooding issue in our backyard and had no idea what caused it. We contacted Top…read moreTier Plumbing & Air and received a quick response and fast scheduling for a house call. Anthony Canez arrived at the scheduled window promptly, communicated clearly, and was professional throughout the entire process. Not only did he quickly diagnose the issue in our yard, but he also walked us through every step of the diagnostic process. As first-time homeowners, we were not familiar with all the reasons why the backyard would flood. Anthony took the time to teach us about our irrigation valve and watering system--how it works, why certain parts needed replacement, and even where our emergency water shutoff is located for future situations. After the (reasonable) estimate was generated, Anthony picked up the necessary parts and completed the repair efficiently. What could have been a stressful situation turned into a complete master class in backyard irrigation for my sister and I. We're grateful for the timely help from Anthony and Top Tier Plumbing and Air, and would recommend them to anyone in need of plumbing services!

Quality service Technician very professional…read moreWould highly recommend for all plumblimg needs Repaired Leaking shower handle Replaced kitchen faucet Resealed toilet

I live in Palm Springs and called Pride Plumbing for help with work related to a kitchen…read morerenovation. I had high expectations based on their Google reviews and clear communication with dispatch. Sadly, the experience I had was unlike anything I have ever experienced in my 20 years of homeownership. Here are things to watch out for with Pride Plumbing of Redlands and Palm Desert: 1) bait and switch service scope and pricing; 2) sloppy and legally-insufficient estimates; 3) inexperienced plumbers with very poor communication and interpersonal skills; 4) promised and broken arrival times; 5) inability to work cooperatively with other tradesmen (by their own admission); 6) customer blaming for their miscommunication; 7) unfamiliarity with high-end, European-made gas appliances (by their own admission); 8) leaving metal debris behind for the customer to dispose of; 9) not providing customers timely copies of their estimates; and 10) not providing customers copies of paid receipts for work. If you have a mid-mod in Palm Springs or a kitchen renovation with high-end European appliances, I do not recommend Pride based on my experience. They'll arrive late, argue with you, overcharge you, waste your time, and then not give you a receipt.

we have a slow to no draining kitchen sink and Phillip manage to help us with it!! theyre very…read morefriendly, knowledgeable and have very reasonable price!!! will definitely consider their service as long term in case we got into another issue

Needed to reach out again for our continued issue. There is a back unit built on a garage so this…read moretime, they went through that plumbing. Discussed potential future fixes for current minor concerns and for now, found a plastic piece in the pipes that could be what's been causing our ongoing issue. Also, just over time, these pipes got greasy from grease that can get down the sink from even just cleaning dirty plates. Our 1st and quickest option was a jet flow process. We did this and it did clean out the pipes and got that plastic piece out. We are continuing to monitor our situation and discussing future needs for the pipes anyways but per usual, Always Ready Plumbing and Drain was amazing. They arrived quickly, always super friendly, professional and efficient, and the pricing was still fair for what was needed this time as well. I continue to not be able to rave enough about them! Thank you again!!!!

Happy, happy, joy, joy - that's exactly how we fell about doing business with All City Plumbing and…read moreAir. From the very first visit, their professionalism, knowledge and expertise were a solid ten. We gathered several quotes from other companies, and without a doubt, ALL City Plumbing and Air offered the best value, best equipment, and a membership plan that covers so much we couldn't be happier. A big shout-out to Daniel R. in sales, with his many years of air-conditioning experience, he answered every question and even brought up things we hadn't considered. Next, Chris came by to finalize the contract and was incredibly kind, knowledgeable, and friendly. And finally, the two young men who handled the installation, another Daniel R. and Jacob, were fantastic. They arrived on time, worked seamlessly as a team, explained everything they did, cleaned up beautifully, and hauled away all the old equipment. Daniel R. even stopped by a day after installation for a quick follow-up visit, and we had no questions for him, who does that anymore? We couldn't be more pleased with the entire experience. I never thought I'd say this, but paying this bill actually made me happy. Thank you, All City Plumbing and Air!

Beware of this company. They provided plumbing services at my 87 year old mother's house. The first…read morequote was for $19,000 for a redrain of the drainage system. Then they said there was tree root discovered in the line. They quoted $13,000 more to resolve it. There were no options provided for hydrojetting and a liner. We do not know anything about plumbing, so we did not question the additional cost. We had to trust the techs providing the service. We requested a refund and the company offered $4,000.00. We feel that given the cost, we are warranted a higher refund. The company refused. Although the owner states that options were given to my mother, they were not. I, (daughter), was there at the time of the tech's explanation of the work and so was my cousin. The tech spoke to my mother in Spanish, my cousin speaks and understands Spanish, and she also stands firm that no options were given to my mother regarding the option of hydrojetting and liner. If there were options my mother would have chosen the lesser cost. We are very upset with the dishonesty of this company. So, make sure you research costs of other plumbing companies before using this one.

Ramon did an excellent job with my tankless water heater flush. He was very educating and explained…read morethe entire process. He was quick in communicating and responding to my questions when requesting services.

Ramon was able to respond quickly to help clear my main line. His pricing was reasonable and his…read moreexpertise was obvious. Highly recommend him!

Very professional and polite And informative. I would…read morehighly recommend him. They all cleaned after the project was finished. Excellent job. He would advise me as to every step. The work was done with a lot of professionalism he knew exactly what he was doing. The AC has been working GREAT!!! THANK SAL AND YOUR ASSISTANTS they were all fantastic. I would recommend Champion

Sealed our air conditioning ducts. Professional service excellent service personnel I would…read morerecommend this service to everyone