Professionalism, Punctuality, Quality, Responsiveness, We have reached out to Instant Plumbing Repair, to assist us with our clogged bathrooms. Joseph Sr. And son little Joseph arrived within the time we were told by Jasmine, both are a great team and very helpful. We asked lots of questions, Joseph Sr. answered all questions and we felt very comfortable asking questions or concerns we had. Job was done! Our bathrooms were unclogged. I highly recommend Instant Plumbing, Jasmine was professional and great customer service, the father and son duo were again professional. Do not hesitate to call, you have an emergency CALL THEM!!!! P.s Prices are very fair. read more

dont use this fake company . this man created a whole company name after the real instant plumbing repairs inc . no license and he trys to pitch a restoration. sevice through insurance fraud . look up name the rooter part is not right ins inc look up secretary of state and match it with contractor state license. this man bobby padilla stole money and vans from the real plumbing company. read more

Do not trust this company. Water heater with original gas line after they are charged for a new gas line, bent water pan on the bottom looks like it got run over prior to install. No added gas trap even though they charged for a new one. They did not do the job they want to bill me for. Do not trust this company I spoke with the alleged owner bobby paddilla, he tried to use intimidating factors to scare me. What a joke. This company is a scam. Do not trust them. They write reviews on themselves to get a better rating, what a joke. read more

Instant Plumbing Repairs - The owner making his own review to promote his buisness and create more ratings. - Plumbing Near Me

This was my first time dealing with Instant Plumbing Repairs. My Hime warranty company sent them out to check out my low water pressure. I want to give a Shout out to Mike L. First the company got me an appointment the very next day and an earlier appointment than was originally scheduled. I met Mike and he was clean, courteous, professional, and said he would not leave till he found the cause of the problem. I truly APPRECIATE how he took his time, kept the areas clean, and was very efficient. He answered all my questions and reassured me he could do the job. I was very pleased with his work and he was able to video chat with my husband also. He made us feel comfortable and will DEFINITELY recommend your company to our friends and neighbors. read more

Instant Plumbing Repairs - Plumbing Near Me

Complete waste of time! I was assigned to them by HWA! Waited a whole week ! Waited all day on the date they were supposed to come! They didn't communicate , didn't call, or come!!! BEWARE!! Not professional at all read more

Frank was an excellent service technician - he arrived ahead of time, he explained the issues completely and did all the necessary work to repair our issues. Great job!! read more

These guys are a joke. They'll schedule an appointment then they'll laugh at the fact you're waiting for them to show up. The "supervisor" (Yes, those are "sarcastic" quotes) leads by example. He doesn't show up for appointments either. As my wife and I read other reviews praising these guys we ask ourselves, "Are we on a different planet?" Anyway, call them if you enjoy a lack of dependability, punctuality, and professionalism. We're only giving these clowns 1 star because we can't post a review without one. read more

Instant Plumbing Repairs - How INSTANT PLUMBING REPAIRS left my sink cabinet without fixing it. - Plumbing Near Me

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Did a big job for me. $10k. Homeowners insurance said I shouldn't have paid anything without approval. Had issues 10 days later. They said they would use "jetter" on pipe but then said it "broke" and would reschedule. They now are basically ghosting me. I have tried to call, text. Owner says to reach out to Bobbi but receptionist won't confirm he works there anymore. The number they gave me has a vm full..Shady company that could care less about customer service..beware read more

Instant Plumbing Repairs - Plumbing Near Me

Thank you Frank Rios for your great service at our home in Temecula. Fixing our clogged pipe to the restroom. We will always go with instant Plumbing Repairs in the future. read more

A worker from Instant plumbing came the first day simply tried to unclog the toilet. The primary issues were in the tub and shower. He said he would come with a camera Monday. That Monday the workers just put a camera down the main line on the roff and did not unclog before putting the camera down the roof and said it was an off set in the pipes and that it would be 2600 the diagnose was not true. I had another company come the next day and they fixed the issue. They Unclogged the main line on the roof. And said the reason why I had the clog was because I had copper pipes. Had nothing to do with an off set. Instant plumbing did a poor job. Very unhappy with this company. read more

Preston was very transparent and honest about the re-pipe job for my house. As a first time home buyer and owner, this experience is nerve racking. However, he helped me feel more comfortable about the job getting completed. He even offered to replace a broken faucet without being asked. Would definitely recommend Preston for any major plumbing jobs. read more

Dre is a pro-- quick to diagnose the issue, meticulous in his execution, and able to explain the problem and solution. He did an outstanding job and left the job area spotless. You'd never know he was here except that the water is no longer flooding the kitchen! Awesome job! read more

Update to review since the initial visit. A restoration company had to come out to dry out and expose the ceiling for Joseph to access the pipes. He came back that Friday (12.18) and looked at the pipe in the ceiling. He said all he needed to do was seal the pipe and he did a sealant substance. He instructed to wait 24 hours to use the bath to allow for the seal to dry. Fair enough and I actually let it set for almost a week. He was about to leave when I reminded him of the sink leak. He went out to his vehicle to bring in another faucet. Turns out this faucet does not fit my sink. So he stated he needed to come back as he does not have a faucet that will fit. He said he'd return on Monday (12.21). That same Friday I received a message stating my work order had been completed which it had not since the sink is still leaking. I called the office and was told that they do that to close out the job. I had 2 tasks on my work order - the ceiling leak and the sink leak. I asked when Joseph would be coming back on Monday and was told he had not told them yet. Now it's Monday (12.21) and I call several times in the morning - one call after another to find out what time Joseph would be arriving. The first call I was put on hold by a representative then it disconnected after it started ringing again. Second call was then made and same thing happened. Third call I stated what was going on with the calls disconnecting before I gave any of my information this time only to find out that I am not even scheduled for the day and that Joseph was out of the area. The other 2 representatives could have told me that instead of putting me on hold and then having the call disconnected. A day wasted waiting for someone who said they were going to show up to do a NO SHOW. They rescheduled me a week later for the following Monday (12.28) after I alerted my warranty company that my ceiling was still leaking on Christmas Eve. He was to arrive in the morning. Arrival time passed and I called to confirm he was still coming. Was told yes. Time passed and called again for a status and was told he went to an emergency. Fine as that happens. Called a third time and was told he'd arrive between 2:30-4:30. He NEVER SHOWED. I called my warranty company letting them know and they alerted instant plumbing again. No one called me until January 1st leaving a voicemail stating that they are not sure if I still had a leak. I've already had it by then and contacted my warranty company requesting for another plumbing company to take care of the faulty and incomplete work. read more

Endre is professional and thorough. He did a great job replacing our toilet. We'd definitely hire him again for plumbing needs.

Thank you Phillip!!! Philip was friendly and got straight to work great customer service got the work done and went above and beyond to tell me what was going on. Will definitely be using instant plumbing repair services again thank you again Phillip for saving the day and unclogging my bathroom. Ten Stars!!! read more

Very unprofessional company, poor lack of customer service and HORRIBLE communication. They don't even deserve 1 star. I Was assigned this company by my home warranty company. They asked me for the information over the phone and asked for me to send them pictures of the water heater. They immediately decided that the heater needed to be replaced, which i believe as it was pretty old. I asked questions regarding switching from to a tankless heater. They provided the pricing, contacted the home warranty company once the insurance provide the coverage they called me back and gave me my out pocket expense. we agreed on pricing and scheduled the installation. I called them the day before to get more information on the model of the tank so that I can request a rebate from Socal gas, left a message no returned call, the next morning I called to confirm the install that day and was told that they had not collected the 10% needed, I told no I had no problem with that, but wanted Alexis the person who had been helping all along to call me back to provide me with the breakdown and tank info. Never called me back, later that afternoon when I noticed that no one was coming I called them again at this point they did not want to connect me to Alexis and told me that she would be TEXTING me...really? Alexis texted me to tell that they had cancelled my installing because I never paid the 10%. Why would they do that? I asked that a supervisor return my call. a gentleman called later that day, I explained my grievance, he told me that the pricing I received from Alexis was too low and that she had a mistake with the quote she provided but that they would still honor that pricing. He told me what he would call me later to schedule the install as it was Friday and he did not know if he had any technicians. I waited that evening, the next day and Monday and no communication. Called him back left multiple messages and not response. I finally ended up calling my home warranty company and ended getting another vendor. Really bad experience with this company, please be very careful before going with them. read more

Frank was absolutely awesome. I have had multiple plumbers come out only to say my toilet was fine and I was delusional. Frank saw multiple problems and took the time to get everything approved with my home warranty and replaced the toilet and had it covered under my warranty. Thank you so much Frank for your amazing work, and amazing customer service. I now have a plumbing company I will use indefinetly. read more

Their service was actually good and professional. However, they are NOT honest at all. They lied and told me that I would be able to get half of my reimbursement through the warranty company. I called more than 10 times to follow up within a month, but they were rude and refused to communicate or clarify their fraudulent services. I called warranty company, but Instant Plumbing Repairs had NEVER contacted them. read more

They scheduled a service call for me last week stated they would be at my rental home between 8-930 am I get a call at 8:55 am telling me they have to reschedule and the lady who called was so rude very unprofessional I did call my homeowner's insurance to complain I will NEVER USE THEM AGAIN. Horrible first impression read more

Was assigned to them by home warranty and find them totally unprofessional and Dishonest ,be carful they will they will try to sell you services you don't need and charge you up the A**. read more

Do not walk and RUN from these shady companies - Instant Plumbing and Thunder and Lightning Restoration! We purchased a property in Lake Arrowhead. The first week of ownership, we discovered a plumbing leak in our main floor bathroom. We contacted our home warranty and they dispatched the Instant Plumbing provider that covered this area (800-816-4686 or 909-647-5389). They located the leak and told us the fix was simple however the issue was access - they cannot access the area without pulling out the shower/bathtub combo and that's not covered by the home warranty. They suggested we engage our home insurance company and mentioned they have a full-service sister restoration company who would be able to do this very quickly (seeing as we literally just took possession of the home) and "not to worry, they would work with us on the insurance deductible" and take care of the full process to restore the bathroom in full working order. Ultimately, we needed this to be resolved ASAP and they mentioned there would need to be coordination between the restoration and actual repair so we were in good hands using them since they could coordinate. We opened the insurance claim and their "sister" restoration company, Thunder and Lightning, came out and discovered water damage in the floor and walls of the bathroom. Suddenly our quick issue escalated quickly. Thunder and Lightning was incredibly responsive at that point, checking in almost daily. Then they discovered lead and asbestos. Abatement was needed and completed. After nearly 15K in bills to our insurance company for our 5' x 8' bathroom, we were left with a bathroom ripped to studs. The water leak was now accessible - but no one showed up. Thunder and Lightning DISAPPEARED and left our entire bathroom GUTTED to studs, along with the bathroom/closet shared wall on our lower level. They placed all our bathroom stuff - wood vanity, wood framed mirror, toilet, shower doors, OUTSIDE on the porch - right before a summer rain/thunderstorm event. They literally stopped answering our calls, returning texts, we were calling their main office number and could NEVER get in touch with anyone after over a week of effort. We called Instant Plumbing directly to get the water leak fixed since the bathroom was to studs and access was no longer a issue - explaining their sister company THEY referred us to was supposed to have coordinated this with them and instead they entirely ghosted us. We were told 2 weeks for an appointment. Not OK. They were then able to get us one 3 days later. We drove the 2.5 hours to the mountain to meet the plumber and insure we got the issue resolved. 5 minutes before the appointment, Instant Plumbing called and said they could not make it due to vehicle issue. We are now over 2 weeks with a bathroom down to studs so this was also not OK. I spoke to a supervisor, Alexis, and she managed to arrange for someone to arrive later that evening. So we waited once more... George from Instant Plumbing showed up and immediately identified the leak. He tried to discourage us from fixing it then, stating it ideally needs to be aligned with the new tub, but that he could do it now if we preferred. We insisted as we just wanted to be done with this company and find a new restoration company in to put our home back together. George said "no problem, he had to go get a part and would be back in 20 minutes" and instead NEVER RETURNED. NEVER even called. NOTHING. There is so much more to the unprofessional, unethical, and fraudulent behavior by both Instant Plumbing and Thunder and Lightning... but wanted to share this story and warn others to RUN from these companies...it is not worth it and they will make all sorts of promises and never deliver. We have reported this to our home warranty company and filed a complaint. read more

Joseph from Instant Plumbing Repairs came to my house on time and helped me repair my kitchen faucet within minutes!! Excellent customer service and I'm completely satisfied with the services provided! 10/10 would recommend!! read more

There are 3 companies in the Inland Empire named "Instant Plumbing & Repairs", mine was sent to me by Fidelity Home Warranty. It all seemed to be run by one guy, Mike Lomelli. We had an emergency sewage backup in the main bathroom on Saturday eve, the call was placed at 10:30 pm. We didn't see the plumber at the house until mid afternoon on Tuesday the following week. He got it all cleared up, for which I am grateful. This company also offered a 2hour arrival window, which is very courteous. However, this is when strange to suspicious kicked in: The guy, Mike, informed me he was to return the following day to do a camera inspection to mitigate any further issues. Which he did, he showed up and supposedly did a camera of the line, which I find strange because these services usually run about $300, anyway, his report back to my daughter was that the pipe was disconnected by the previous company who did the work and that a major repair to correct it was needed, he also informed her that sewage was leaking into the ground table, but that she can continue to use the toilet, wash cloths & dishes, etc. So far so good, until he called me and told me a slightly different story: "The pipe has an 'off-set' in it, between the toilet and the clean-out, this has to be removed and the pipe path made straight. The cost is going to be $4300. Because this work is outside of the house it's not covered by the home warranty company, but not to worry, I can 're-word' the estimate in such a way that will include a $1000 from them, cutting the cost to you to $3300.00... And another thing, you can't use the toilet until this work is done, okay?" Today, I got a 2nd opinion from All Plumbing, guys I've had several projects done by, who have conducted themselves in an ethical manner, so I trust them, they found the drain path unobstructed in both directions, he also stated that for them to have done a toilet-to-cleanout inspection the normal procedure is to remove the toilet from the floor (an additional $160 fee) which Mike Lomelli could not have done. These guys got out a ladder and climbed up on the roof and used the vent, and found the path clear that way also. Conclusion: These guys are good at the simple stuff, and with their 2hour window, they are GREAT that way. Just be careful when they inform you that you need $4000 worth of work, get a 2nd opinion, mine unfortunately cost me $360.00. read more

Joseph was amazing! He did a great job. Was kind and courteous. He helped us walk through all the steps for our plumbing issues. We will be calling on him in the future when needed. read more

Daniel Alonso was our tech we needed our garbage disposal replaced and he was dispatched to do the work on behalf of our home warranty company. He was very polite well groomed well mannered and extremely professional, he did the work in under an hour even as we talked and did a GREAT job. We now have a new plumbing company we will be using for ALL of our needs. It was great having Daniel work on our home he left it neat and clean and he did an excellent job. He is a real asset to Instant Plumbing Repairs and I look forward to having the company and hopefully Daniel do some other plumbing repairs that we need taken care of in the spring. It was a great experience! read more

We had a horrible experience with this company. They were referred to us by our home warranty company and the tech they sent tried to pad the bill and upsell on unnecessary things. After we would not participate in their ploy, they flaked on us not once - but twice! We spoke to Alexis, the manager, and she was zero help in getting the problem addressed. We lost 2 weeks and had to use a different plumbing company. I would absolutely never recommend this company. Beware of them taking advantage and trying to add in work not actually needed!!! read more

Joseph was so awesome!! He came within a couple of hours of my call and saved us!! Thank you, thank you Instant Plumbing . The name says it all! read more

I hired instant plumbing to install a liner on a broken main line. They came through our home warranty company. The work they did was fine, however they were incredibly disorganized, rude, and aggressive when it came to payment. First of all, they sent me the wrong amount due 10 times and insisted That I pay that amount even though it wasn't correct. Then, after I asked for an updated invoice that reflected the amounts already paid, I started to receive threatening calls from both the office and the owner of the company that they would escalate the matter and put a lien on my house. Mind you, all of this started happening by 10am the morning after they finished the work, which was at 5pm the night before. So the time between confirming the work was complete and me receiving threatening texts and calls to pay the remaining balance was about 2 business hours first thing in the morning. DO NOT HIRE THIS COMPANY read more

Joseph came and was really quick, professional and took care of restroom issues. So glad he could come on a Sunday.

While you never really want to have to call a plumber, we've used Instant Plumbing several times and recently for what I call major "dig a big hole in your front yard" sewer pipe repair. Instant Plumbing has been great and extremely responsive, and we've highly recommend them to other friends who have also had a great experience. We want to thank Phillip who was on site again and took great care of us, thoroughly explaining the process and giving us daily progress reports. He goes above and beyond expectations and is a great guy to work with! read more

We had our leaks fixed by Joseph and Robert. They are absolutely fantastic, very professional, polite, hard working and they left everything clean! . These guys know what they are doing and they work really well together. These two guys are an asset to Instant Plumbing Repairs, they deserve a raise!!! read more

Easy to work with, friendly and reliable. When a dispatcher remembers to circle back with you at 9pm on a Friday night, that says it all. Customer service and backing of their work is the foundation of great customer service! Thank you and if I ever need a plumber, I know who I'm calling. read more

Careful if you use them for Home Warranty work....the guy came and admitted he had no idea about the unit we have (which we detailed in the initial call) and left, courteous and professional, didn't even ask for the "co-pay" fee. The next day the office calls asking for the $75....I told her there was no service call, your guy couldn't do any work. So she smugly said she would just bill the warranty company. Clearly the office side has no pride or principle in regards to their own service, avoid and ask your warranty co for a different option or you will be billed for nothing. read more

Living in a remote mountainous area, I panicked when I found a pipe outside had sprung a leak from corrosion. When I went to turn the water off to my house, apparently my main gate valve was also not fully functional. With water leaking outside and no way to turn it off I realized I was in over my head. That's when I called Instant Plumbing Repairs. They sent out Joseph and Dominic who came and worked on my house for over 6 hours, soldering new copper tubing, installing a ball valve, pressure regulator and capping the leak outside. They worked professionally and diligently. Would easily recommend to others and I now have a reliable contact for future repairs and installs. read more

My new home have a ruptured service line and water was running into the street. I found Instant Plumbing on Yelp, called and Daniel came out on Black Friday when other plumbers I called said I would have to wait until Monday. Daniel went right to work and installed a new service line. Bobby his supervisor was understanding and was reasonable with the cost. Thank you Instant Plumbing for a job well done! God sent me two angels!!! read more

This is my first review for anyone. Dre the technician is very professional and knowledgeable. He access the problems quickly. He resolved the problems quickly. I will definitely use this company again. read more

Zachary came out and checked my heater to see why I wasn't getting hot water. Ended up being a super small problem and he was able to fix the issue immediately. His work ethic and customer service is amazing!! 10/10 read more

Efficiency, professional, and quality work! The entire crew that worked the job at my home were amazing! They under promised and over delivered each time! I had an expectation for at least a week if work however they came through and completed the job and without inconveniencing my family within 4 days! They will be my go to plumbing company and I will recommend them to everyone I know! read more

The owner is a DELIGHT! Bobby was prompt and responsive in a situation that had us in a pinch. While I think their admin / scheduling dept could use some fine tuning, I appreciate his personally getting involved to ensure our needs were met. I'll be utilizing their services for all our future plumbing needs. read more

We had a leak from our upstairs bathroom and Joseph came out and did an amazing job at fixing the leak right away! He was very professional and informative. He knew right away what the problem was and had it fixed in less than an hour. I would definitely recommend this company to family and friends!!! read more