All projects I requested where completed to satisfaction. Problem being no receipts, no total paid…read morefor labor. I have requested receipts since the projects where completed. No response, no receipts. Now I have been blocked from texting him to request receipts. If you hire him make sure to get a daily labor and material receipts.

The electrical work for the new sauna was completed on time and in a professional manner. Ran a new…read more20 amp circuit right where we needed it.

I called Peterson plumbing because others rated them highly. I told them that I had a minor…read more job. I explained what needed to be done. I expected them to say they could come in six weeks or something similar between 8 am and 5 pm I was surprised when they said someone would be here in the morning at 9 am. They would call 15 minutes before arrival . Since I lived outside of the city limits, there will be a surcharge based on mileage. The next morning two persons arrived within minutes of the scheduled time . We walked through what needed to be done . I added on some work and

Matt from Petersens Plumbing worked with me this morning regarding the parts necessary for me to…read moreupdate all bathroom fixtures. He was kind and supportive and accurately assessed the particular parts I would need in order to do the job. The parts have been ordered and I look forward to having him come back to install everything. This is the second time Matt has performed plumbing work - he is excellent at what he does!

Had a great experience with him!! Needed a day of quick fix and he knew exactly what to do and we…read moredidn't feel overcharged. Very friendly and confident in what he does, in the best way. Not cocky just he knows his stuff.

Plummer was running a little late but called and let me know earlier jobs took longer than…read moreexpected, so good communication. Plummer was friendly and knowledgeable We had a problem turning water on after new water heater installed. Plummer came back to fix it right away (we should have checked it before he left but he should have too). Work was reasonably priced and bid was accurat.

Recently purchased a home, and the previous home owner, did not have switchplates or covers and…read moremany of the outlets were dated. I decided to do a full re-do of all outlets and switches. They were very fast and efficient. Requested a quote, got a very quick response. Chris went over all of the details thoroughly. I wanted to proceed with the work asap because I have a lot of things I am juggling at the moment. They were able to get everything done next day. From what I understand in speaking to a few other companies, their pricing was on the higher side, but for me, "time is money", so it was worth it. I really appreciated the ease of communication, and follow through.

As the Past President of the American Society of Interior Designers, ASID Northern CA, with over 25…read moreyears of experience as a professional interior designer, and a college professor who teaches interior design, I can honestly say this is THE most unprofessional business I have EVER dealt with. They failed to pull permits, dropped my brand new high end whirlpool and broke it, burned my walls and my floor, did not center fixtures properly, reversed hot and cold, and a number of other things that were highly unprofessional. I would NOT recommend this company to ANYONE. The absolute WORST experience!!!!!!!

Called for some sink drain clean-ups that I had botched putting back together. Baxter's had a pair…read moreof plumbers at my house at 11. I was glad to see one of the plumbers was an older, experienced journeyman. (One time I got two youngins' from Baxters and things went a bit sideways). This time, the two knocked the work out in about 30 minutes. Two sinks flowing better than ever. Including their cleanup time, billing, and my payment, the entire process took 40 minutes. Reasonable pricing.

Outstanding Service!…read more We had a 78 year old main line, connected to three properties - collapse. They made all NEW separate functional sewage lines! From first initial call, to check in a week after of Completion. They were outstanding! Easy to work with and Amazing customer service. Onsite, we had the pleasure of Scottie and Jake working our project. They went ABOVE AND BEYOND! From my daily concerns, to there very thorough understanding from start to finish. They were VERY thoughtful of my precious plants & backyard. They went above to ensure it was done right, and NOTHING was accidentally broken. A week after the project was completed. Scottie reached out to ensure things were going well and we were pleased. With a small request on our part. It was done! I cannot say, Thank You enough to the Baxter Team! I highly recommend them. If you want a honest, trustworthy team to get the job done. Correctly and professionally. CALL BAXTER! They are on YOUR side. -Centennial Blvd.

HIGHLY RECOMMEND Oregon Custom Plumbing. The owners/workers are amazing people, They are honest…read moreand hard working, if they say the can do the work they will do it and do it right their work is nothing less then the best...... if you call them and it's a job they can do you won't be disappointed........

From the owner: Oregon Custom Plumbing brings over 65 years of combined plumbing experience to homeowners and…read morebuilders, proudly serving all of Lane County and the surrounding areas--including Fall Creek, Eugene, Springfield, Cottage Grove, Junction City, and Veneta. As a women-owned and family-operated business, we take immense pride in delivering standard-setting residential and light commercial plumbing solutions backed by honest communication, professional accountability, and a dedicated warranty program. Fully licensed, bonded, and insured, our expert team specializes in fast, reliable water heater installation and replacement, custom remodel plumbing for kitchens and bathrooms, and comprehensive new construction plumbing from rough-in to top-out. Contact Oregon Custom Plumbing today to schedule your free estimate and experience the difference that true, local expertise makes for your home.

Jim came to my rescue on a Sunday morning... he's very friendly and fixed my pipes with a smile on…read morehis face!!!! I would definitely recommend him to everyone I know!!!

Our water stopped flowing at our house, so we called several local Florence establishments and…read morecouldn't get help. We called this company by mistake, since it came up with a search of Florence plumbers. They offered to send someone out right away to fix the problem. My husband had done some troubleshooting, and when he discussed it with Tanner, he was impressed that Tanner had a good understanding of what he had done, asked some good questions, and proposed a solution. Tanner was amazing. He went above and beyond to resolve our issues, including diving into the lake to pull the pump out. I can't say enough good things about Tanner, and he will be our first call the next time we have a problem. He specializes in heat pumps, if I remember correctly, and really did an amazing job. Also, he found that the place where the wiring from the house goes down to the lake, into a junction box, and then from there is wired into the pump line that goes from that junction box and into the lake. Those wires, where they were joined, were black and fried, which was done by a well-respected Florence company. The sleeve they used to join the wiring, rather than using a wire nut, did not protect the wiring. I had called this same Florence company when we initially had the problem. We needed a specific controller, and the lady who answered the phone said she didn't know if they had the controller and didn't know how to look for it. She also said they didn't sell parts. We were just trying to confirm who could help us and who couldn't, as far as having the part. She sounded like she was on drugs and every conversation with her was frustrating. Thank God for Tanner!

I don't know where to start because absolutely all of it has been fantastic! We have had Pine State…read morePlumbing come out to our ADU and he was so kind, fast, and reasonable we had him come back out to help with the main house. He is a great communicator, the job was very well done, and prices are excellent! I initially reached out on Yelp to get a quote and he was the only one who responded with helpful information. I work multiple jobs and am super busy so calling is not usually a good option for me. Texting works better for me and he was able to adapt and communicate however was most convenient for me. We are so grateful for this experience and cannot recommend Pine State Plumbing enough!

From the owner: Looking for a trustworthy plumber? With 10 years of experience, I handle everything from leaks and…read moreclogs to installations and remodels. Available for emergency and scheduled jobs, no task too big or small. Customer satisfaction guaranteed!

Superb service, no judgment, great advice. I had a sink overflow upstairs that ended up sending…read morewater through a light fixture downstairs. Frank came and inspected everything and helped me assess the situation, gave me great tips on how to waterproof my laundry room and bathroom areas. He was very knowledgeable and friendly, and didn't make me feel incompetent or foolish. I'm really glad I called Drain Raider as they were one of only a couple plumbers who had anyone available the same day I called. I wouldn't hesitate to call them again.

Their service was fine, but I have been trying to get in touch with them for one drain they didn't…read moredo before the city had to come out, and the office manager keeps hanging up on me. Not sure why. I have tried multiple times. Even asked someone else to call and she picked up immediately. I finally gave up and hired someone else. Tired of dealing with the rude office manager (she had been kind of rude even before that). First negative review I have ever left for anyone!

We had a leak on our water main. The service was amazing from start to finish. The way they dug up…read morethe grass to get to the leak and put the grass back was very thoughtful. I didn't need to plant any seed to cover any bare spots. Very pleased with the work.

My girlfriend had a disturbing experience with this company. On July 31st of this most recent…read moresummer, she was living in a studio apartment at Crosswood Apartments in Eugene. Just relaxing in minimal clothing on her bed, a member of Twin Rivers Plumbing unlocked her door with a key and entered. No knock, NOTHING. The entire apartment building was having plumbing issues, but they gave her no warning in this moment before they entered. She was very disturbed, as she lived alone and frequently would hang out in her underwear because it was hot outside. This was a huge violation of her privacy. Apparently the worker (white male) apologized, but unlocking without knocking on an apartment door is EXTREMELY unprofessional - and I believe illegal. I don't trust the men in this company after this experience, they should know better.