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    Drapery Connection

    4.0 (43 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    4 hours

    Response rate

    100%

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    Black out Roman shades
    Paul K.

    Perfect Blackout Roman Shades Installation! I recently had Drapery Connection install blackout Roman shades in my primary bedroom, and I couldn't be happier with the results. From start to finish, the experience was exceptional. The selection process was a breeze. The team at Drapery Connection guided me through a wide range of fabric options, helping me choose the perfect shade that not only complements my bedroom decor but also effectively blocks out light. The installation itself was seamless. The technicians were punctual, professional, and clearly knew what they were doing. They took great care in ensuring that the shades were hung perfectly, and the end result is fantastic. The blackout functionality works like a charm, making my bedroom wonderfully dark and serene for a good night's sleep. I was also pleasantly surprised by how easy it is to operate these shades. The cordless design is not only aesthetically pleasing but also incredibly convenient. Overall, I highly recommend Drapery Connection for anyone looking to enhance their home with high-quality window treatments. Their expertise, professionalism, and the quality of their products are top-notch. My primary bedroom has been transformed, and I couldn't be happier. Thank you, Drapery Connection!

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    10 years ago

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    9 years ago

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    10 years ago

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    Carl M.

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    Review Highlights - Drapery Connection

    Julie really took the time to understand our needs and brought unique ideas to fit those needs.

    Mentioned in 5 reviews

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    Gotcha Covered of Chicago

    Gotcha Covered of Chicago

    4.9
    (129 reviews)

    We love Gotcha Covered! Their products and services are the best. They are knowledgeable and…read moreprofessional. We messed up the cords on one of our shades five months after purchase. The owner came out the next day and fixed it. He also reviewed with us how to prevent this from happening again. That's great service!

    Why does everything in a house start breaking at the same time? After a summer of fixing things and…read morea bathroom renovation I was reading to stop pouring money into my house...and then my kids blinds ALL broke at the same time. On top of that I decided our old window treatments weren't quite right for our new gorgeous bathroom so reached out to my trust decorator for recommendations. She said she's had nothing, but great experiences with Gotcha Covered...and looks like (based on the stellar reviews) that many yelpers agree. I called last Monday and found time on a Saturday morning for a sales rep (Jay) to stop by. Saturdays are ideal for my work schedule, although when he stopped by at 10am I had 3 kids I had to kick out of their rooms (especially the teenager) so he walked into a bit of craziness, but didn't seem bothered by it. Within an hour we chose hunter douglas room darkening shades for my kids rooms, as well as a custom made silhouette window shade for our bathroom. My decorator facetimed to help us pick a color and fabric for the window, which ended up being a quick 5 min call. We were able to match all the shades to the existing trim in all the rooms and then Jay was off. Jay promised a quote by Monday, but delivered it Saturday afternoon. While pricey it ended up being much less than I expected (also included a designer referral discount) and I"m really happy with everything we ordered. I did think about shopping around, but decided to just go with Gotcha Covered based on the stellar reviews, great service from Jay and the price seemed fair (even chatgpt agreed :)). They required a 50% deposit to place the order and promised to deliver/install in 4-6 weeks. I'll update my review after installation, but I'm happy so far!

    Ogden Blinds

    Ogden Blinds

    4.3
    (47 reviews)

    Very professional and knowledgeable company showed up on time. Did a great job on repairing our…read moreblinds

    DO NOT deal with this business. IF one wants to be treated as a normal person and customer, DO NOT…read morework with this business. I just had a miserable customer experience with Kurt, who is rude, impatient, arrogant, disrespectful, and used abusive language in his replies (ass, dishonest, thief etc.). NO ONE is worth such treatment as a customer. I had a premium cordless blind to be repaired. This business, and the other one in the Naperville area, are the only 2 "certified" vendors to repair it. I first found this Ogden Blinds, but it is not a normal store, instead is a house address, suspicious already. Then I called the other certified vendor, who is VERY nice and patient, but they are further away from me. So I called this Ogden Blinds as this is the only option now. In a short 2 minutes call, Kurt already showed his disrespectful and impatience to customers. He thought me, as the first time customer, should already know how this home based business should run in terms of transaction details. Had to swallow his attitude as this is now the only option. Then, later, during couple text messages regarding how to drop off and payment etc., he remained arrogant, to the point he left a voice message with very abusive language. As a person and customer, if one wants to experience what a miserable customer service attitude is in this modern world, this would be a textbook example. The premium blind brand should seriously audit the customer experience quality with this vendor. This has to do with this brand's reputation. I don't need any "thank you for your feedback etc." from this business. Kurt's arrogance and rudeness apparently is the secret sauce to fulfill Ogden Blinds' business goals.

    Drapery Connection - blinds - Updated August 2026

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