Great service, responsive, very knowledgeable about both of my cars. Would highly recommend.read more

Have been here several times for front bumper replacements and other bodywork for a totaled car…read more Staff are helpful and friendly. The bumper replacement and other bodywork they did and their paint jobs were great. They even provided a little primer and leftover paint from my job for some additional touch-ups I wanted to make on the car ( small pebble paint damage etc). Would recommend.

If I could give more than 5 stars, I absolutely would!…read more From start to finish, Reliance Auto Collision & Rental provided outstanding service, transparent pricing, and exceptional workmanship. I had recently got a 2023 BMW a few months ago and was hit on the passenger side by someone who fell asleep behind the wheel on my way to work, leaving dents and scratches on both my front and rear passenger doors. Unfortunately, I made the mistake of hiring someone from Facebook Marketplace to repair the damage. Instead of fixing it, he ultimately ruined my car; terrible dent repair and factory paint job. He then ghosted me when I confronted him. Definitely learned my lesson. Sometimes paying a little more for a professional (like Reliance) is worth every penny. Thankfully, I found Reliance Auto Collision & Rental, and they completely exceeded my expectations. They truly earned their i-CAR Gold Certification! The dent repair and paintwork came out flawless and perfect, you can't even tell anything ever happened. I originally brought my car in just to repair the two passenger doors, but they also noticed scratches on my side skirt and another side of my car and took care of those as well. That level of attention to detail and customer care meant a lot. The turnaround time here was also top tier. Another shop quoted me 2-3 weeks (or longer) and overall was not very transparent about the timeline. I dropped my car off on Sunday (on their off day), and they had it ready for me by Friday, in less than a week. A huge thank you to Elias, Masood, and their team for taking such great care of both me and my car. Elias was extremely kind, and you could tell that both he and Masood genuinely care about their customers and take pride in delivering your car in excellent condition. They treated my car as if they had owned the car themselves. If you're looking for a trustworthy body shop that does high-quality work and genuinely cares about its customers, I can't recommend Reliance Auto Collision & Rental enough. You won't regret it! I will definitely be coming here in the future for all my repairs.

10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

In May, my car was stolen and partially dismantled by the thieves. I was lucky because CHP found…read moreit in Oakland, but it obviously needed some care. Fix-Auto was on my insurance company's list of approved providers, so I took it to them. Ricardo and the whole Team were professional, communicative, kind, and fair. The work needed was more expensive than I thought it would be, but that's just how things are in our overpriced, corporate-run country. The guys did everything they could to make sure ALL the possible damage was covered by my insurance and really went the extra mile. Just this past week, my wife had a very minor incident in a parking lot that popped the front bumper assembly out and caused a very small scuff, and I asked her to take it back to the guys at Fix. Yes, the damage was very minor, but they popped things back in and added some extra backup support and didn't even charge us for it. Thanks, Fix Auto, for your fair and conscientious customer support. You will have my business in the future!

So grateful for a 10/10 experience -- from my first conversation with Ricardo (AKA. Ricky) to…read morepicking up my expertly repaired (and polished!) car today, as promised.

Dear Robert and the amazing Fruitvale Collision team,…read more Thank you for the outstanding paint job you recently completed on my friend's SUV. Because the car is parked outside near the beach, the body needed significant repair. Referring a business can be risky, but I will continue to recommend your shop without hesitation. The service was truly five-star from start to finish. Your team is professional, hardworking, and trustworthy. The quality of the work is exceptional, and the car looks fantastic. Having visited your shop before, I am consistently impressed and always leave completely satisfied. Thank you to Robert, Jose, Efraim, and the rest of the team for your professionalism and excellent service. Best regards and keep up the excellent service! Diana

I had a very positive first experience and have referred this body shop to others. My bumper needed…read morerepair in just one section. Another shop told me that I had to replace the entire bumper. I brought my car to Fruitvale Collision and the owner, Robert, was very knowledgeable and gave me options plus he would help clean up some other scratches on the car. I ended up repairing only the portion of the bumper that was damaged , which saved me a lot of money. They did a fantastic job blending in the new paint with the existing one and the bumper looks really good . Robert is very enthusiastic about what he does and is honest . I highly recommend this Body Shop. The entire Team here is helpful and friendly.

I brought my vehicle here for a repair. While there were some communication hiccups initially, they…read moreended up handling it professionally and responsibly. Garrett personally stepped in and rejected a replacement part that didn't meet his quality standards, ensuring the job was done well without any extra cost. Their customer service was excellent throughout. I was particularly thankful that they offered me a ride to a nearby area so I could comfortably work while waiting. Great service and hospitality overall :)

Came in for a bumper fix from a collision, and came out very happy with their great service and the…read morequality of their work. They worked with my insurance (progressive) and made the process very easy. Took a little over a week to complete, and they even let me store my car for an extra week while I was out for a vacation. They were very good with communication and transparent about what work was done. Highly recommended and intend to use then for any autobody work I may need in the future.

A very good shop. I have been restoring my old car bit by…read morebit and this shop has made the project easier. I tend to buy my own parts and this shop is ok with installing them, which is a big plus. Good people at this shop, I will be taking my old one here going forward. Sometimes you have to wait a week for an appointment but that's fine with me. Thank you David and team.

Honest and friendly. Shares detailed explanation for the work done. Conveniently located near the…read morecafes and restaurants on Park St in Alameda. Make an appointment. They don't take walk-ins.

They were friendly and professional! I felt valued. I was updated almost every day on the progress…read moreand they did an outstanding job! Very satisfied!

HIGHLY RECOMMENDED! Recently my son's truck was hit while it was parked. We contacted Crash…read moreChampions and spoke with both Ross and Tony, who were extremely helpful and got the truck in for repairs right away. They kept us informed throughout the process and also sent text updates on the progress. The truck looks brand new, and we couldn't be happier with the customer service and the technicians who worked on it. Thank you to everyone at Crash Champions--especially Ross and Tony--for making this process seamless and stress-free during an already difficult situation. A+ Service!

I brought my 2018 Outback in to have the back hatch door aligned. Josh helped me get it sorted in…read moreabout 15 minutes with no charge. They even offered me some bottled water.

I've had cause to visit these guys twice in the past few months. In both cases, thankfully, the…read morerepairs were relatively minor. Everyone at the shop was easy to work with. They were attentive, friendly, and communicated clearly about timing, budget, process, everything. No surprises, which I personally really appreciate. I wouldn't hesitate to bring my car her in the future (though hoping it will be a while before I need to return, please).

UPDATE: I scraped my car again, worse! And they did a great job. And I forgot to mention the first…read moretime, that, when they finish, the car is sparkling clean.

Apparently they weren't looking for repeat business though I have a 2010 vehicle. Their price was…read moreexorbitant. They exceeded dealer recommended price. They did throw in a car wash and a oil change but that didn't even come close to bringing the price down low enough to make me feel I would want go back again.

Saved me $1414 getting my car fixed here! I had no idea that the other auto mechanic I've been…read moregoing to was so expensive. Someone recommended 1701 so I decided to give it a try. I made a call and the same repair that I was quoted as $480 at another local auto repair shop, Sebastian quoted me as about $250 dollars. And then the other repair of the right and left arms for some part of the engine that I was quoted as $1184 by the other Auto shop, Sebastian told me that it's normal wear and doesn't need to be repaired yet. Now it makes sense that the previous repair shop wanted to charge me $50 per bulb to put in when my bulbs went out on my car. So I went and got the bulbs myself at O'Reilly's and put them in myself the first time until I found out O'Reillys offers complementary bulb replacement. Between 1701 and O'Reillys, I think I may be able to survive and keep my car running. Grateful for honest affordable 1701 Auto Care! Thank you, Sebastian.

Sebastian was punctual and professional from start to finish. We had to get the 150k service for…read moreour Prius. They did the service in half a day, and they were honest about not finding anything and that the car ran great. We were only charged for an oil change since they rotated the tires for free. This auto shop gives me hope since it has shown that they have integrity and quality of service. One tip: Make an appointment ahead of time since they tend to be busy.