I really wish I would've know there was construction going on prior to purchasing my massage. I arrived at 10am for a 1pm massage, so I could relax a bit at the spa prior to the massage. Nope. No relaxing was happening. Extremely loud jackhammers were going non-stop. Since the men's wet area has windows, the sound traveled in and echoed throughout the tiled area. Even inside the hammam, you could hear the jackhammers. The spa area wasn't the cleanest either. There were several hair balls thrown on the side of the jacuzzi and you can see a ton of mildew along the windows. I gave up and requested my massage be moved forward. I was able to get an earlier massage, and hung out in the lounge area and snacked on some granola. The massage therapist came on time and escorted me up stairs to the massage room. The massage itself was fabulous. My guy zeroed in on all troubled areas and made me walk out feeling amazing. Unfortunately, you could hear jackhammers in the massage room too. For about $140, not sure if the total experience was worth it. read more

I thought that a couples' massage would be the perfect way for my BF and I to end our week in Vegas around New Year's Eve. The BF (Mr. T) was a massage virgin, and therefore a little nervous about the idea, but he said he was game. After reading various spa reviews on Yelp, we settled on Drift as our destination. The process I went through to book the appointment was so frustrating, I almost decided to book elsewhere. The first time I called, I got a voicemail system. About 30 minutes after leaving my name and number, I got a call back from a Drift employee. Not so bad, right? Wrong! After giving my information (including part of my credit card number) to book the appointment, the employee asked me to please hold for a moment. Seven minutes later, I figured I'd been forgotten about and hung up. When I called back using the Caller ID number on my cell phone, I was connected to the wrong spa (there are two separate spas at the Palms). After being transferred to Drift, I began explaining to the girl who answered the phone that I had just been on the line and had to disconnect after waiting so long for the guy to come back. Without apology, she handed the phone over to the guy (who did offer an apology), and finally completed my appointment booking. Thank goodness my experience went uphill from there! On the "big day", we arrived to the spa 30 minutes early (as recommended), and checked in promptly. Mr. T and I were then directed to separate locker rooms, greeted by attendants, and given facility tours. Since we had about 20 minutes until our scheduled massage time, we changed into swimsuits and met in the coed hammam. The aromatic steam was exactly what I needed after a week of marinating in casino smoke! I felt my muscles begin to relax, and my allergies subsided as well. About 5 minutes before massage time, Mr. T and I quickly slipped into our robes. Our masseuses were ready to take us to the couples' room right on time. I was pleased that the spa had been able to accommodate our request for two female masseuses (which I thought might help put Mr. T at ease). Both ladies were friendly and professional. I had the Drift massage ($130) and Mr. T had the Muscle Melter ($145). 50 minutes later, we were fully relaxed & wanted a little more hammam time before taking off. Since we had a flight to catch, we didn't get to enjoy all of the other spa amenities (sauna, whirlpool, cold plunge). We were both pleased with the variety of toiletries in the locker rooms, as it really helped us to pull ourselves together before leaving instead of having to worry about it back at our timeshare. If it hadn't been for the initial difficulty in booking our appointment, this experience would have definitely earned 5 stars! read more

I first selected this spa because it advertised that they had a coed turkish hammam, allowing couples to meet together from both sides of the spa. The spa costs $35 for entrance and use of the facilities. The theme of this spa is desert minimalism. The entire place is tiled with the colors of browns, grays and cream. The robes are comfortable and the sandals are jelly with massage points on them. The women's side includes a break room where you can lounge on a comfortable leather recliner and can choose to read magazines provided or watch tv on a large flat screen with curtains to enclose you in privacy. The women's facilities also included the pool room with a sauna and steam room. This pool room was covered with gray slate and included a large warm pool and a small cold plunge pool. The room has several sleek modern white chairs that you can sit and meditate in. The whole room has large windows with light from outside coming in. Looking out the windows the spa is enclosed by a fence along with beautiful desert greenery. There is even a spot where you can go outside and lay in a lounge chair. I found myself meditating on one of the sleek white lounge chairs with my eyes closed as the sunlight was reflected off the pools sparkling across the room. The steam room at Drift Spa was turned up too high so that the instant I went in it felt as though I was being cooked alive. I instantly went out and dunked myself in the cold pool. Later I realized this was perfect hydrotherapy so I continued boiling myself alive and quickly dousing myself in the cold pool. Later I met Matt in the turkish hammam room. It was covered all over in different colored brown tiles with a huge marble slab stone in the middle and marble benches on the wall to lie on. The lights in the ceiling were made to mimic light pouring in from holes in the ceiling like the turkish hammam in Istanbul I visited 6 years ago. It was mildly steamy and very comfortable to relax in. The only thing I didn't like about this room is they were playing hip hop music instead of calming spa music that was playing in the rest of the spa. The showers were lovely with large overhead nozzles that felt like I was standing under a large warm rain shower. They provide you with nice shampoo and conditioner, lotion, hair products, blow dryers and a large vanity sinks in order to apply makeup and dress. I loved this spa because of it's natural minimalist feel. It was so calming and the mix of the greenery outside with the natural light coming through made it a perfect place to calm down and relax. read more

I had services on 9/18/2011 and used my travelzoo voucher. I had booked a massage and pedicure for that morning and even called ahead to be sure my massage was with a female therapist. My check-in was easy, seemed like everything was a-ok. I was led back to the locker room and given my locker. I changed and went to go sit in the Hammam. I didn't use the Hammam because it smelled very moldy and my feelings were validated by another patron who said the same thing after she went in behind me. I decided to just wait for my massage appointment in the quiet area. There are no clocks in the spa. I was sitting and waiting for my massage for a long time when I started to get worried. I looked around the spa for several minutes and there were NO staff anywhere to help me. I then ran to my locker and tried to call the spa from my cell phone to see if they could send someone to help me, no answer. I then had to walk out to the front lobby in my robe where I waited for the receptionist to talk on the phone for AT LEAST 5 minutes before she acknowledged me. At this point it was almost 25 minutes past my original massage appointment. They then advised me that my MALE therapist was running late. I then had to negotiate getting a female therapist, which is what I had booked in the first place. It took about 5 minutes when a very sweet massage therapist came and grabbed me, I did get my full hour massage and she was very apologetic. She also gave me a pretty decent massage. I was then told that my pedicure was booked in another tower and they asked if I minded walking over to the other tower to get the services (as I stood there covered in oil and only in a robe). I said no and they quickly found someone to come over and give me a pedicure. A manager never came to talk to me or apologize for the mix up and run around. Ultimately the services themselves were adequate but the feeling of being so stressed out and not knowing what was going on left me very unhappy with this place. I generally anticipate a relaxing, calming day when I book at a spa, but this was SO not the case in this situation. Needless to say, I likely will never return to this spa. read more

Mostly annoyed and disappointed. My husband and I each booked a Swedish massage and planned to spend several hours enjoying the facilities. The bad: 1) Worst massage ever. For BOTH of us. I was informed immediately that a Swedish massage is a light pressure relaxing massage. I could upgrade for $30 to a deep tissue massage if I wanted more pressure. I understand that a Swedish is supposed to be more relaxing, but I could barely tell that she was touching me. Seriously, it was more of a caress than massage. They need to look up the definition of these massage types. I didn't want a deep tissue massage. I don't have chronic pain or muscle adhesions. But I do think that I should feel the pressure of my massage in order for it to be relaxing. My husband was told the same thing with the same results, so it is obviously policy here in order to get more money. 2) Some areas run down- such as: pool chairs had cigarette burn holes. 3) The QUIET relaxation room has a TV on with the sound up. While waiting for my massage, I had to sit and listen to a reality TV show where people were arguing and being obnoxious. I usually like to spend time in a spas waiting room, but this was the opposite of relaxing and quiet. 4) The "hot tub" outside was cold. The good: 1) I liked the variety of juices available, along with bottled water and water with lemon. Bananas, apples, and granola. 2) The hot tub area was nice. Hot water, cold pool, and decent chairs. 3) The co-ed Hammam was beautiful and relaxing. 4) Fully appointed vanity area with hair spray, hair dryers, etc. Overall, the spa is "okay" at best. I will not be back. read more

I was looking forward to the massage that I had there for weeks. I had to give two stars because all the staff is so nice! But my massage was very disappointing. I kept waiting for it to get better and the the therapist told me I was done. I was shocked. I've had massages for a third of the price that were ten times better. I would check out a different spa. This one isn't worth it. read more

It advertises that it's a romantic retreat for couples but when you get there the steam bath is the ONLY room that is co-ed. We felt very ripped off. The advertising is very misleading. read more

This place was just AMAZING! I'm a las vegas local. My husband and I make it a point to have staycations as often as possible. After a relaxing bruch at simons, we stumbled acrossed the hall to the drift spa. The front desk was extremely helpfull and accomidating! We opted to spend a little more money on the Recovery package... a 3 hour long treatment that includes a scrub, bath, massage and facial... what more could you want! I was amazing that they were able to fit us in at such short notice. My husband and i lounged around the spa for an hour or so before our therapists arrived. The therapist did such an amazing job! Both of us were like butter by the end! we opted to spend a little more time in the spa facilities before taking off... all and all an amazing time, i cannot wait to head back there!!! read more

Bought two travel zoo vouchers for $60 minute Swedish and ended upgrading to deep tissue for $30 more upon arrival and was sooo worth it! One of the best massages I've had in years! The hamman was so good and was nice it was coed to enjoy as a couple. I also tried the hot and cold plunge pools were great only negative was hot pool in women's area didn't seem so clean. Otherwise locker room/shower area was very clean. I would go back with this deal but wouldn't pay more because it is really far off the strip so taxi fee's round trip makes it expensive. read more

This 4 star review is solely based on the massage and amenities. I received a 50 minute hot stone massage and must say it was amazing. I get massages twice a month however this was my first hot stone massage and definitely a memorable one. Along with the massage you get access to the amenities which include a jacuzzi, sauna and steam room. My only complaint was the front desk service. I was over charged for both massages. I had looked at the their website prior to booking and noticed there was a special on the Swedish massage for $35 off. I guess I assumed they would just honor the price without having to tell them. Just a heads up if you book here they offer several discounts through Groupon and travelzoo. read more

I used a Groupon to book a 50 min massage ($59 usually $125). I'm a local but had never been to this spa. Overall, the facilities appeared nice. It's smaller, has a lot of areas with natural light, and clean. However, I think the wet sauna had a funk going on. Not super noticeable the first few minutes but when the steam goes on, I started to really notice an unusual smell. Best way to describe it, maybe similar to stinky feet? So, left there and tried hot tub and dry sauna. Both good. Wanted to take a quick shower before my treatment and, the water temperature kept changing to extreme cold and hot. Guessing this was from use of toilet or sinks in the spa by other guests. Regardless of why this was occurring, it made the experience very irritating. Went to quiet room where the therapist picks you up. There were no clocks but based on the TV programming I was picked up at probably 1:03 for a 1 pm massage (no big deal assuming all is made "right") . The therapist took me up one level which is probably 20 steps in a darker staircase which is part of the spa. Once to the treatment room, she mentioned a upsell of scented oils and to try them out before laying on table. So, let's say it is about 1:10 (give or take a minute or two) as we start. Massage was fine, felt good not bad, but nothing memorable. When completed, I knew it wasn't the full 50 minutes of massage but, with no clocks in the room, I didn't know yet how much I was shorted (my pet peeve when getting a spa service). We walked down the steps, said good bye and I walked back to the lockers where I knew of the only clock in the spa. It was 1:52, so clearly shorted by at least 10 minutes probably closer to 15. I usually shower again after my treatments and bring all my stuff from home, but because of the shower temperature problem, I just packed all my stuff and left. Gratuity is automatically charged based on 20% of the service's regular price or $25. I use the hotel spas often but, will not return to this spa in the future. My suggestion is to bring your cell phone or watch so you can monitor the time and have the discussion before robing back up and leaving the treatment room. read more

Very nice and well maintained facility. I purchased a Travelzoo deal, which was a pretty good deal for both a facial and massage. The staff were all very nice and helpful. I loved the Hammam, which is basically a big steam room - there's so much steam in there you can't even see anything (be careful, you may run into something haha). Both my massage and facial were real nice. They try to get you to add on services - which I did and was glad I added the hair treatment (my hair has been silky since then). Everything was great there, except the only thing I didn't like about the whole experience is that for Travelzoo customers (not sure if this is the case for others) they automatically add 20% gratuity. I agree gratuity should be expected, however the amount should be determined by the consumer and their experience. read more

I was genuinely surprised by the quality of this Vegas Strip Spa. You definitely pay the Strip prices here, but its so not worth it here. I had a massage and a facial that were ok, but nothing to write home about. The waiting area was crammed, not enough seats for everybody in there. The tea offered in aforementioned room is very nice, but there was no one around to offer alternatives. I eventually flagged someone down for some cucumber water. Ambiance was the most disappointing aspect. It was actually loud at some points in the hallway and lounge. Also, the staff, who is obviously used to the tourist crowd, didn't bother asking what my concerns were for my face during my facial or areas of stress or soreness during my massage. Kind of basic regimine, don't you think? Other reviewers seemed excited by the hammam, which is a nice amenity. Some seemed impressed with the fact you can stay there as long you want is but every other legit spa is like this too. Thanks for blasting the Jersey Shore reruns...it was very soothing. Sub par, Palms. read more

I was surprised by the total lack of quality in this spa. I expected much more from the Palms. I will start with the good experiences: 1. They let you use the gym. 2. They had tomato juice in the lounge refrigerator. 3. The masseuse used complimentary aroma therapy on my neck. Otherwise, the experience was sub par. The flip flops they provided ended up making my toes bleed about 20 minutes into the day. I had to wrap them in napkins. It was packed, most of the time I was using the spa rooms, they were full and really noisy. I thought there was a spa code, where you respect others... Not relaxing at all. ALL of the televisions throughout the spa and fitness areas were on Fox News. SO not appropriate for a spa, very much not relaxing. The attendants were rude and rushed (even when there was no reason to be rude). The place was run down as a whole. The steam room in the woman's wet spa was 121 degrees (according to the wall thermostat), which was unbearable for me (it was the only room not occupied by at least 5 people... in fact it was always empty). The coed steam room was nice and empty but smelled like sulfur or some chemical burning. The massage was nice, but more of a gentle caressing and less like a Swedish massage. It was nice though. This is definitely a strip priced spa- if you MUST go here, do it on a groupon. If you want a nice spa experience off of the main strip- go to the Hard Rock, I've had two great experiences there. read more

As a local, not a visitor I expect a certain level of service. After all I could become a regular client. I took my girlfriend there on 5/9/15 for her birthday. I picked that spa because we were going to dinner that night at Nove. Our couples massage was shorter than we paid for, and the massage therapists did a poor job. We could have rubbed oil on one each other and did a better job and saved the money! Their male/female steam room was filthy and even hours after leaving to go to the pool it was still not cleaned up. Used towels laying all over the place and empty water bottles littering the room. The only nice people were the attendants we had in our locker rooms. They were polite and checked up on our needs as well as answering our questions. With all the choices in Las Vegas I suggest picking a different place. I don't feel a need to give them my hard earned money. read more

Service could be better, I was shorted 5 minutes on a 30 minute massage. I will try a different place next time.

Great place - just wish I had more time to enjoy it! Didn't use any of the services but went to the hammam (it was nice to spend a few quiet minutes with my husband as it's co-ed), jacuzzi and the relaxation room. Probably won't leave the Strip to come here but it's a must if you are in the area. read more

Came here for a bachelorette party on Friday, March 25. We all bought the Travelzoo vouchers and received a 50 min Swedish massage and it was a one of the best massages of my life. I had Erin and she was attentive and an absolute pro. I added the stress relieving aromatherapy to my massage and it is totally worth it. The smell helped me relax even more and I smelled so good the rest of the day. While we did not use the wet spa or the hammam, we spent the day at the Palms Place pool. It was quiet, not very crowded and easy to find open chairs. We ate at the Cafe 6 restaurant across from the spa which I highly recommend for lunch! read more

The hammam is the signature touch here, not for the licentious reasons implied by the merchandising in the elevator, but for its soothing steam, aromas and music. The rest of the stock spa elements are pretty much what you've come to expect of any spa, minus the deluge showers. Don't trek out here from the Strip, but certainly drop in for a couple hours on Saturday or Sunday afternoon if you're staying in one of the Palms towers. read more

What a great spa. I had the raspberry 50 minute facial and it was so relaxing! The esthetician was knowledgeable, made me so relaxed I almost fell asleep! I started my spa day with a sauna and steam room visit, then headed for the hot tub. The hot tub was large and perfect heat. I was also lucky that I was the only one in it. It got busier later. The lounge area is nice. I like to watch girlygirl shows and Sex in the City was on, so I was happy. I met several nice ladies in the lounge and had a great time. They told me their massages were the best they had, so next time that's what I'll do. The spa is located in Palms Place, not the Palms Casino entrance. I made that mistake and was dropped off at the wrong place. Look on their website because they have great monthly specials and they are worth it. See ya next time!!! read more

Booked a Groupon deal for my wife and her friend to get a massage and a facial. I talked to Angie multiple times leading up to our trip and she was by far the most helpful person I've ever talked to when it came to getting everything set up. Both girls had a great time at the spa, they said the massages were perfect and the facials were awesome as well. I was incredibly impressed by how helpful everyone was and will definitely be returning (wife's words). read more

Spent countless hours in 1 weekend here. Beats walking the dirty strip. Steam room, sauna, cold plunge, hot tub, repeat. Lounge around sipping tea and reading magazines while waiting for service and then take your sweet ass time getting ready. I loved my days of beauty here. read more

What a great spa!! We purchased TravelZoo vouchers and had no issues with them. You do have to pay 20% gratuity upon arrival but that was it. The staff is so friendly and the spa area is nice. There is one co-ed area that is a steam room too. Further, if you have an all day pass you can access the spa all day and also the pool outside. It was a great experience and I highly recommend it. read more

I only had time for their head and foot massage and it was good. the massage therapist was very nice and did a great job. however all of her work was diminished by the experience just before we met to walk to the room. i'm a big dude and give a 2x shirt a good stretch ;-). the male attendant asked for my shoe size and i told him one size larger (11) and he handed me a pair of flip flops which had to be a 9 or 10 at MOST! he also handed me a L robe which I could not even get around my shoulders. so i asked for a 2x or 3x... he left and brought me a 5x but it had to be a womens sized 5x because it did not cover up anything. then i met my MT and she walked me up two flights of stairs and thanks to the ill fitting flip flips it was a chore, they kept falling off. read more

My boyfriend and I had a really amazing spa day here last weekend. We got the couples' massage, which included a $50 min Swedish. Our masseuses were really nice and accommodating and both did a great job. I loved the fact that we got our own private room. It was intimate and very relaxing. I loved the Hammam... it was actually really nice and not overly steamy. I also liked that there was a standing shower in there, if you need to cool off. The only thing I would change is I wish there were more unisex areas. The Hammam was the only place me and my boyfriend could meet up. I'll definitely be back though. It was an overall enjoyable experience. read more

I recently went and had a mud wrap and a spray tan. The service was great, but the treatments themselves sucked. I desperately needed a cozy wrap for my aching muscles (I had just worked in a shoe show and my body was killing me). The masseuse said I would sweat A LOT and to not worry because its normal...but I didn't sweat! She wrapped me up in the heated blankets, yet nothing. I've had wraps before and I have always sweat a lot, but I think she just didn't notice that it wasn't hot enough...maybe? So I didn't sweat. I took a shower to wash off the mud, then came the lotion application. THAT felt nice. Fast forward to my spray tan...everything was fine. The guy that sprayed me said I could put my clothes on and it wouldn't mess up my tan. Two days later, I realize my clothing did rub off my tan and it left marks :( I was hoping for the best! Oh well...at least the facilities were nice! read more

I have visited many spas in Vegas and this is my least favorite. No clocks anywhere, I kept having to check my phone which takes away from the experience. The spa was very clean, and staff was prompt. The steam room was fine, cold plunge, and jacuzzi no big deal. Snacks were lame. Hammam was cool, but since I was solo it sucked. Massage was OK, some spots were missing, lights were not dimmed, no scented oils used. If you get a deal I say do it, I wouldn't pay full price. Did not use gym or pool. I did get a tanning session which I was surprised with. Very clean, quick, and helpful staff. read more

Came to Drift Spa by way of a Travelzoo deal. Definitely made the experience less painful on the pocketbook (got a 50 min Swedish + access to the spa facilities for $75 - not including standard 20% gratuity). Make sure when you go to the Palms Place tower, and not the Palms tower to shave off a 10-15 min walk. The Spa is located on the 6th floor of the Palms Place tower. The facility was a tad bit on the small side, and we were disappointed that the Hammam was out of order during our visit. The big positive about the spa is that there isn't a lot of people who use it, so our small group of 7 people had our run of the place. The spa also offered some complimentary water, juice, and fruits. Overall, it was a nice relaxing experience and a great way to recover. read more

This place is awesome! For guys, this spa offers something for you to enjoy. You can come here and relax. Leave rejuvenated. Within the male locker rooms they offer private lockers, robes and slippers (upon request). They have a wet spa that includes: jacuzzi, ice bath, dry sauna, and steam sauna. Seating lounge with towels, water, and ice water infused with cucumbers. This is all in the wet spa. Outside of that, they have another lounge with a flat screen TV, Comfortable chairs, with magazines. You can snack on fresh fruit and trail mix. You can also help yourself to fresh orange, pineapple, cranberry and apple juice. Water as well. They have showers and wash stations with men body and facial care. Shaving cream, body lotion, razors, combs, hot towels, etc. Whatever a guy needs, this place has it. I recommend this place 100%. The Hamman room is really awesome. Highly recommend it! Fitness room is sweet. Come check if out! read more

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OMG. I had a full body massage here. I must say this has been one of my best full body massages. I have many at different hotels in Vegas. I decided to give Drift @ Palm a try. I was floored by the detail that Brian paid attention to. Brian got very talented hands. You will be in heaven and asking for another hour. I'll definitely be back. The facilities were nice and cleaned. The attendant are very pleasant and nice. This place is a must if you looking for a great full body massage and ask for Brian. You won't regret it. read more

Decent amenities, 4 stars because it's FREE to Palms Place & Casino guests =D Well you have to mention nicely, work your charm!

Even though my husband celebrated his birthday here in Vegas, he is sweet enough to give me a gift as well for a Swedish massage here at Drift spa. The decor was modern, lockers using number pads so no need for keys, wet spa is pretty spacious, quiet lounge is filed with fruits,mixed nuts and juice. My therapist Daria is really nice. She's experienced in hitting all my sore long overdue knotted spots. I feel relaxed by the end of the session. I will definitely come back if I visited Vegas again.I had to mention that my 8 months pregnant friend enjoyed her session as well. read more

This crazy nutjob of a woman, Amy, ruined my hair! I understand she no longer does hair, thank goodness. My experience - I had never died my hair before. I had string, thick, nonchemically treated, strawberry blonde, long (to my hips) hair and I wanted to go blonde. I know there is a need for clipping off split ends, but the woman fried my hair and told me it was normal! My hair shortened up to my chin (from being so fried). I never wanted my hair to be shorter, just blonde with a normal trimming! She let the bleach sit on my hair for about 35/40 mins. I didn't know this was not normal, based on the was my first time, so I had no previous knowledge that this is WAY too long. My scalp started itching and I had red marks around my hairline after we washed it out. When I complained about how fried my hair was, she suggested extensions that started at $1,200+! I hope she got fired! It has been over a year and my hair is still healing. read more

Was here twice this summer. Once for the international beauty conference in June 2013 then again for my mom's birthday in September. Got the apple carmel massage for a $100 and both my mom, sister and I loved it. They have great prices as compared to other spa's (like the Wynn and Four seasons) and the experience is relaxing and glamourous. Loved it. Good way to end a stay in Vegas. From here took a cab to the airport! read more

This spa is a hidden gem! Everyone is very welcoming and the amenities are well worth a visit. I purchased a travel zoo deal and was pleasant surprised at what a great value it was ($135 for a 50 min massage & 50 min facial). I'll definitely be back! read more

My mother and I got an apple caramel swedish massage and we both enjoyed it. I wished the pressure was a little stronger but over all it was good. The apple caramel oil smelled really nice. We also used the wet spa which included a suana, steam room, and jacuzzi. They offered bottled water, juice, and fruits. I would go again if I was a guest at the hotel. read more

Extremely disappointed with the service I received on New Year's Eve. I'd purchased a Groupon and for the first time I can say that I didn't receive receive the best service as a result. The massage was average - nothing special at all, but the facial... was awful. The young lady got my name wrong and was annoyed when I corrected her! We got to the room and I explained my concerns with my skin were minimal - needed extractions and major hydration. They use the eminence line (as do I at home) which I'm very familiar with, so I was happy about that. What I was not happy about was the fact that when I asked questions about the product she was placing on my face and what it was meant to do, again she seemed annoyed! Again! And at one point she flat out ignored my question! I'm sorry, did I pay for a service or not?! I did and gave an auto gratuity that she didn't deserve based on her attitude! When it was over, she'd done all of 3 extractions. Flattering, but not fulfilling nor what I asked for. The only reason they even get 2 stars is because the facility itself is beautiful and nicely maintained. At checkout, I waited while one girl was on the phone with a customer I assume and the other played on her cell phone and told me to wait for someone to come help me. I told The young lady about my facial experience and she said "sorry, you didn't like it. Would you like a receipt?!" Disappointed to say the least. Biggest problem, I'm a local and visit Hotel spas on a regular basis, Palms has been a favorite. Not anymore. read more

Great way to reboot and refresh yourself. The spa is detached front the main hotel but it's good with and awesome hot tub, steam room and rest room. Find the travel zoo special which makes it even better. read more

The best massages I've ever had! Every time I'm in Vegas I always get a massage here! Love the Hammam too!! It's co-ed too so it's a great room to meet up with your significant other or friends after or before your treatments. Definitely recommend this spa!! read more

Over priced and not worth $200. I love going to spas and have to say the deep tissue massage i recieved was one of the worst. The women i had doing my massage was rough and did not lighten up when i asked her too. She did not focus on anything i asked. She was coughing and sneezing all over me during the massage. read more