Very professional operation. Owner manages the counter himself most of the time. Very helpful…read moreabout explaining how the rental car's features work. And on top of it all, the car he gave me on my rental only used a half-tank of gas to make a round trip from the Valley to Santa Barbara ... obviously selected vehicles for the fleet that are cost-effective for the customer. Will definitely come back next time I need a rental!

This branch has been our go to car rental place. Staff are amazing, extremely helpful and very easy…read moreto deal with. Whenever the car that we reserve is not available (or even when it is available) they will offer something better. Just a while ago my wife made a reservation for a car. We have limited budget but want a comfortable 6-passenger car for our long road trip so we went with a minivan. One of the staff who was helping her politely asked "would you like to be upgraded?" My wife was hesitant cause she is used to other car rental place that charges extra if the car reserved was unavailable. She answered "no" due to the potential upgrade cost. The staff courteously asked again "are you going on a long trip?" The answer was yes. The staff said they have a more comfortable ride which was a bigger, better and newer ride - the expedition max which just arrived this morning. Long story short (which it was actually short) she came home with an expedition for the price of minivan. To top it all, everything went so smoothly. She was in and out in about 15 minutes. Everytime we come here we were treated with dignity and respect. I hope i can give more stars but 5 is the limit. Our family loves long road trips and everytime we have one we always come to this branch. Thank you Avis/Budget! You always make our vacation memorable and most of all safe and comfortable!

Adam has been very punctual and helpful toward my recently rental with enterprise. I needed a clean…read morerealizable full size suv. for my catering business and he has professionally accommodated me. I usually not familiar with this size of vehicle at all but Adam reassured me that I would really enjoy the all sensor function and I did! Ricardo was picking me up from my residential and he was very friendly and professional! Highly recommend this brand and branch! Thank you Adam

I reserved a car a couple of days before my trip and they said there were couple of options . When…read moreI went to pickup the car. There was only one option, a jeep, the car was the worst car we have ever driven. The back seats were horrible. Very uncomfortable. I never go back to Enterprise to rent a car.

Amazing experience by Edwin. He helped take care of me and my needs. The car was clean and reliable…read morefor my renting duration. He was friendly and helped me with my questions.

Do not trust them at all . They say lies easily just to make money…read more Rental manager and his assistants . About safety even they lie !!!

Better hope you don't get in an accident with a car from this company. They are self insured and…read moreas soon as we contacted them for damages they hung up and have ignored all attempts at communication. Its absolutely bat shit crazy that a company can "self insure" and then just ignore actually having to pay out for accidents.

This business is horrible! Stay away! I was at the company…read morebranch at 14080 Osborne st. Panorama City. Mr. Emil Hadad just rent me a defective/broken car for a 100$ for two days and 500$ deposit. 30 minutes after I got the car I return it because it was literally dangerous to drive and Mr. Emil refuse to refund me or compensate me for my time that i spent (almost 1.5 hour to get the car) and the inconvenience. After an argument he was willing to charge me for 40$ for a broken car that I had for a 30 minutes. Also, in the contract they wrote that I got a full gas tank while I had less than 1/4. Watch out guys!

I had needed a rent ASAP , I contacted roadrunner and spoke with Sivan , right away she had a car…read morefor me and gave me an amazing customer service and was very professional !! The car was great ! I never had any issues and, the best part of it the prices are very reasonable.. I highly recommend Roadrunner to rent a car ! Thank You Sivan for the great customer service Hopefully I won't need a rental car again but if I do I will definitely come back to roadrunners!

Rented a car here for a few weeks while was looking for a car as well…read moreThey gave me a way better price than everywhere else I shopped around The car was super clean and they were nice about the mileage.

JEAN At Hertz Front desk had made booking a great experience. Renting at the Hertz located in…read moreReseda California is not only a great environment but puts ease to the sometimes stressful booking of renting cars. Way to go Jean and thank you so much .

Worst hertz ever They don't ask you what type of car you…read morewant They just surprise you at the end after your already done with paperwork and say go ahead to the front where gonna pull up the car Me confused what car??? I haven't even chose the car yet! Then he says it was the only one available and they refused to swap the car out And when my passenger got in the car her phone fell between the seat and her hand grazed against dog puke!! Imagine the people who rent cars to travel to and from or imagine where they're pets have been Nasty un sanitized cars Insurance companies take all our money just to give us weak dirty companies like hertz

Sam has been so good helping me through the rental process always helps with the big smile and a…read morelot of energy midway car rental is the best company in town definitely recommend it

I had such a great experience here at Midway with Manny Madrigal . Such a GENTLEMAN. He took…read moreextremely good care of me and my situation. He was mindful of how I was visibly upset and reassured me that "all will be okay". The truth is I had dented a car that I had rented here... but the team here was very gracious and truly made me feel ok about the situation. I can't emphasize it enough ; please do yourself a favor , get the added insurance they offer. Again HATS OFF to Manny for making me see that I was drowning in a cup of water. Aside from Manny I also want to give props to Harry, that man is a workhorse! He handled several clients all at once making each of us feel like we were the only one in the building. Cheers to the whole team !!!

Nicest, professional staff, I rent here regularly, and they always work something out, to fit your…read moreneeds, and try to get you the best car. Seth assisted me today and he's been so great. Thank you

I've used this location for years. It was a friendly, very warming, with great policies place. It…read morewas a pleasure to go there. Everything had changed with this new management. It became a very hostile, aggressive business to deal with. I rented a car, and their manager Shawn and Denise were extremely rude. Shawn called me on a phone and yelled "When Are you bringing the car" after I spoke with Denise about an extension. The day I brought my car back, Denise was rude when I checked in my car. I wish the old team was there! Such a great place turned into a real disaster. What happened to American services? It's scary how hostile it has become. I do not recommend this place to anyone anymore. Huge disappointment.

BIG THANKS to Robert for great customer service! A great experience renting, it was easy pick up…read moreand drop off. The car was a perfect fit both clean and well maintained. Highly recommend this place inside the Marriott hotel!

Keep in mind while reading this that I've gone to this branch several times since moving to…read moreWoodland Hills in 2022. There's a Hertz and Avis inside of the local Marriott hotel. I want to focus one one problem which has now happened twice. Avis rented a Chevy Malibu to me and while driving to Las Vegas the CHECK ENGINE OIL light came on. That makes me nervous as I'm driving my family through Death Valley. I took the time to purchase oil and ultimately swapped the car prior to the return drive across the desert. That's time and money taken from my trip. And it has happened twice, with two different vehicles. The time it took to make the transfer of vehicles made it impossible to return the car to Woodland Hills on time. So I was charged for an extra day. I'd like to see these companies put more effort into vehicle maintenance so that these things don't happen to us.