I think I found my new favorite car people!!…read more Jay was such a delight!! He was professional, courteous, and efficient!! Will was great too!! I don't think I've EVER had this type of service done and not waited shorter than an hour I was literally in and out in less than 20 minutes!! I love the fact that I could see EVERYTHING!! There was a monitor that had a camera on the mechanic draining the oil and then there was Jay and Will doing all the things under the hood. Even had my windows cleaned The fancier your car, the pricier but still a lot cheaper than the $250 the dealership charges! They also have coupons on their website and I earned a free car wash I'll definitely be going back!!

Stopped by for a oil change, as expected they got me in and out in about 15 minutes which is always…read moregreat. The staff here are fast and friendly and keep you informed about everything. Prices are reasonable and I was able to use a coupon without issue. The service and speed always make this my go to oil change spot. Definitely recommend!

Needed to get a safety inspection done asap. We ended up choosing this one because of the…read moreavailability and reviews about honesty. The entire process was super quick and easy. The initial dropoff was a bit confusing as there is limited parking space however we found an unmarked area in the middle of the street for dropoffs. Once we got inside the shop, the rest was easy. The shop had a lowkey vibe and theres a separate waiting room. We were surprised when we received an email confirmation that they were done as we had just sat down for lunch nearby. The entire inspection took under 40 minutes. Very happy with the service and glad we chose this place! Highly recommend if you need a safety inspection.

I always go to Boris for any car-related issues 15 year ago. I was introduced to him by a…read morecolleague. I hadn't visited his shop for over three years since I bought a brand-new Toyota Corolla, but recently someone hit the passenger-side mirror on my car. I needed the mirror fixed in order to drive, and as always, Boris came through in a timely manner. He ordered a new mirror and even installed a temporary mirror so I could drive home safely. Boris is honest, and his team is excellent. I've never had any issues with the front desk or his mechanics.

My regular guy was busy and I had the filter so I gave them a shot. Glad I did. Quick professional…read moreservice and out the door in about 20 minutes for a good price

Wow! So happy I read the reviews here before going for my 3,000 mile oil change…read more I have a Subaru Forester and called them to make a reservation. No reservations needed just come on in. They close at 6 and I asked them if I could come by 4:45? Sure! Their waiting room is nice and clean with a coffee machine and water cooler. So they started working on the car immediately and told me that my car recommendations are synthetic oil, more expensive than regular. I asked them how much? They said $92 and I could change the oil every 5,000 miles instead of 3,000 if I bought the regular. They also said they can use regular oil which would not really make a difference, that's all they had to do was change the viscosity and that would be $52. I decided to go with my car recommendation and chose the $92. After a half hour it was done. Total price $92. That included oil change oil filter change to off all fluids and put air in all 4 tires because the low tire light was on. They said I didn't need to change my air filter because it was fine. Honesty is very important to me and I was impressed they didn't change the air filter when it didn't need to be changed. I think most other places would have. I will be in 5000 miles for sure!! Thanks guys!

I brought a Tesla Model Y to them in order to have a wheel swapped out and have the front end…read moreinspected. Most folks don't know this, but Performance models of these cars blow through suspensions every ~70k miles or so. Precision charged me for the tire swap (move TPS to new wheel and re-mount on the new wheel), but they also charged me an hour of labor to inspect the front end, something that they already had in clear view when on the lift when they were doing the tire work. However, I was fine with it as long as they did a complete job and reported accurate information. I was planning on having them also replace the main front end components anyway, but they will NOT install any parts that they did not get for your car. Even if they are OEM parts from the manufacturer of your car. (Tesla parts are a PITA to get in a timely fashion sometimes, and having to wait for them to arrive is not a great customer service experience... especially when they are OEM parts. I'm assuming it's not just liability, but that Precision wants the markup on the parts over a providing a good customer service experience.) Precision came back and told me there was nothing wrong with the front end of the vehicle. immediately knew that this was impossible. No Tesla Model Y Performance with the original suspension is fine at 85,000 miles. I asked a buddy at a Porsche dealer to look at the front end and ALL FOUR bushing in the front end components were torn. Literally, if the technician from Precision Auto had looked them, it would have been obvious. If the technician missed it, Precision has a serious issue. I did call them. I asked to speak to the manager. The person that called me back sounded awfully young but listened to me vent and indicated he's refund my money for the inspection. (He took my credit card info for the refund, so fingers crossed there.) I'm really sure based on that experience that Precision Auto is not where you want to go if you have a Tesla. I told them exactly what they needed to look for and I've got to wonder if the server desk told the tech anything that I mentioned. (I do have alot of experience working on cars. I just don't want to do it.) At least they did a good job with the tire... -shrug-

I have been a Precision Auto customer for decades, for really my entire lifetime as a driver. Just…read moreabout everyone in my family is a customer as this point, and that includes both sides of a large family. I wish I knew enough about the nuts and bolts to convince you categorically that they are the best, but here's what I can say: I do remember not long ago that they won what I understand to be THE national competition for best auto shop in the country, and I have to imagine that was a pretty big deal for a family-run business. So if you're just looking for people who know what they're doing, well that should be enough right there. I can tell you that they are the type of people who remember your name when you walk in, and that you will most likely have a few laughs while you're there. How often can someone say they have fond memories of getting their car repaired? I can, and I'm smiling right now thinking of how much my Dad loved talking with them about the world, and pretty much everything in it by the time we left... They have guided him and myself over the span of two vehicles each. Come to think of it, that's pretty good for over 30+ years, especially when we're still driving the latter two. Not to mention the first one I bought was, we'll say: not a good year from not a good company. They cut me so much slack, and put in so much extra work on that car for me. The hardest part for them though, had to be convincing me to buy a reliable, maintainable car next time, and convincing my Dad when it was time to let go of the truck he took such good care of for such a long time. In my case, it was a matter of helping me understand which makes and models not only last a long time, but will also save me a bunch of money over time. Such is the case on parts and labor, when the parts are easier to get, and the car is easier to fix, DUH... For my Dad, it was a matter of bedside manner, explaining that we've reached that time when the repairs are going to start costing more than the vehicle is worth. I say all that, because one way to tell whether someone is honest or not, is if you can point to some advice they gave you at the expense of their own profit. In a world where honesty is not a given in any industry, I think those are pretty good examples of where it still exists.

FEBRUARY 2026 My family continues to experience top-tier…read morewelcomes, attentive care, and outstanding expertise at The Fields Road/Gaithersburg "The Lube Center"! Walking into their office lobby it is easily always visible that this is a very busy location, however, it's like they have eyes in the back of their head because you are always immediately acknowledged and within a short time one of their professionals engages with you attentively listen & hear what your vehicle needs - we know because their feedback and answers confirm they are stellar listeners & communicators! Hurrahs & thank you to: ALANA BURNSTEIN, ALEJANDRO MARTINEZ, JARED WELSH and BRIANA! A HUGE THANK YOU to Manager JORJE LACAYO - your leadership is transparently authentic and so palpable by us . . . each of you and all of you together inspire us to be loyal customers and outspoken advocates! SEPTEMBER 2025 I wanted to share my service experience at "The Lube Center" Fields Rd., Gaithersburg: it was OUTSTANDING! I initially met Asst. Mgr. JORGE LACAYO who was so welcoming and an engaging communicator. I then met friendly knowledgeable Cashier BRIANA who set me up for my oil change service. It was Vehicle Technician Professional JAY who made the experience of getting my vehicle into the bay, and answering all my questions exceptionally wonderful! JAY has a stellar personality that ensures loyalty to The Lube Center: personable, knowledgeable, patient, friendly, great communicator and on and on! JAY made my oil change visit experience into an "I want to only use the "Fields Rd., The Lube Center" location forever!

Quick, efficient and hassle free oil change. Five Stars…read more Noticed this place as I usually go to the Taco Bar next to it. Glad I decided to do my oil change here as they dont try to upsell on services like most auto shops do. It was $100 total for the premium full synthetic (the mid tier option). Service was completed quickly and they even gave me a coupon for a free carwash (closest location is in Germantown). Everyone was courteous also. Will be returning!

Easy same day service with the best pricing I could find on quality tires. Four tires installed…read moreplus alignment was cheaper than just the tires at most places, and I was happy with the final product.

Solid spot for tires , ordered off Goodyear website and made installation appointment online, all…read morevery easy and straightforward. Came in 8am on a Saturday right when they opened and they got me going pretty quickly within 2.5hrs. The staff were super helpful and informative, updated me and explained the work. The prices for the tires were reasonable along with the the price for labor for installation and an alignment: very pleased with my purchase and experience here, would recommend and come back for tire installation

Recently, I was changing my engine air filter when my Phillips head bit accidentally fell into the…read moreengine. After searching for it with no luck, I called my longtime mechanic, but they couldn't fit me in until the following week. I did a quick search and ended up calling this shop--they were able to squeeze me in that same afternoon. Not only did they find the missing bit, but they were also incredibly kind and completely nonjudgmental about the situation. The team was friendly, professional, and even shared a laugh with me about the whole ordeal. I truly appreciated their help and would recommend them ten times over!

I have been going to Germantown tire and auto for tire services for years -- if you buy tires…read morethrough them, you receive free tire rotation for the lifetime of your tires. Their service is consistently excellent, thorough and kind and cost estimates align with the bill when they complete their service. Highly recommend.

I discovered a screw in one of my tires and went to Hanagan's. Although they were busy, the person…read moreon duty came out to my car - removed the screw and checked to make sure there was no leak. All good and no charge with a big smile on his face. Can't beat that kind of service!

At Hanagan's they will get the job done The staff are very awesome people and very knowledgeable…read morein their work.