I came here today for an oil change and all of the employees were so friendly and cheerful that I had to do a double take to make sure I hadn't accidentally pulled into a Chick-Fil-A. We were immediately greeted by a woman who was able to pull up our service records (which is awesome, because I had no clue my car had been there before) and get us all set up. Then the man who helped us truly went above and beyond in the customer service department (I regret not getting his name, but he has long hair - definitely try to get him). He offered beverages, then offered my son a lollipop after getting permission. He brought every color of the rainbow for lollipop flavors. Top notch. My son asked if we can go back for an oil change every week. Honestly not the mother-son bonding I ever envisioned, but it was a pretty great time. So convenient, so friendly, so easy to recommend. I enjoyed it so much that next time I won't be two months late and two thousand miles overdue. read more

God bless Carl, Marvin, and the team here. I couldn't have asked to find a better place - two hours into a four hour drive - when my oil light came on at 5pm on a Friday. They're an amazing crew. They were genuinely happy people, enjoying their work and working well as a true team... way rarer than it should be. It was an oil change, but my spirits were way higher leaving. I just enjoyed being around them. The oil change was quick, and Marvin gave my car some extra tlc. It was a quick 10-15 minute stop. They also offered a 10% military discount. I know it's an accident I stopped here, but if I can plan a future oil change here, I will. Thanks for the save, Carl, Marvin and team! read more

Incredible quality, customer service, courtesy and attention to detail. Able to suggest all things required for your vehicle. Price is a little high, but you get a ton of great service and detail. read more

I cannot praise the Lube Center on Middlebrook Rd more!!! Jose the manager has been such a tremendous help to me on two different visits.I have been ripped off by Jiffy Lube on several occasions and this go around I decided to try Lube Centers... Middlebrook Rd being the closest to me by 10 minutes. So, I took my 2021 Wrangler in for an oil change which turned into a full on filter/s replacements as well as air in my tires, lights checked... the works. All fluids changed and have I mentioned the customer service from EVERYONE!!! From start to finish I was given the royal treatment. Explanations of how oils are changed, education on my turbo engine, why I have two batteries instead of just one.... An impressive team for sure. Today ( Feb 2,2026) I came in with a concern about my battery light coming on... the jeep only had 29k miles on it and five years old... so I was a bit concerned. She had less pick up at 70 mph as well but Jose told me to bring her by for a free alternator check!!! When I got there, Enrique hopped right on her and explained everything the team was going to do and why! Come to find out... everything in my jeep remained the same when the unhooked my battery, so I did not need to reset anything. The car continued to run so we knew then the alternator was in good shape. At that point the light was turned off soooo... with the extreme cold temps ( 2-14 degrees last week) technology tends to get wonky. Tires lose a few pounds of air and so on. I was just thrilled my alternator was in good shape. Again, Jose's team did a great job and I can truly say I will definitely recommend Lube Center on Middlebrook Rd for anyone who needs an oil/filter change! I will never go anywhere else! Thank you Jose for working so hard to present a team that truly knows how to make customers happy! You have a fantastic work ethic and it shows with your team! Kathryn L JPGR4LF read more

I came in for oil change and the employees were amazing! The manager even came over to say hello and offered to get me a drink! Very sweet personal and I will definitely be back! read more

Elijah was the technician that assisted me today was professional, knowledgeable, and did not try to sell me something i didnt need. This is the best place to get an oil change. read more

We were there today at 8am and had an amazing experience. The guys who did the work and the assistant manager Enrique himself answered all our questions and checked every detail carefully. You can tell they enjoy their work! 100% recommended! read more

Visited the Lube Center AGAIN. Always great service. Marvin was my top tech today, and he did a great job. Very personable and very efficient. Excellent service at this location as always! read more

Very honest and quick service! Came in for an oil change and of course they did a quick inspection. I expected to be upsold on a bunch of stuff that I didn't really need - but they were very honest about what my car needed and the rush for those needs. I walked away satisfied and taken care of. Which is rare for a female with this industry. read more

These guys are great! My car has found it's new safe place to get serviced. Great service and great price!

They will treat you so well because they want to rob your pocket in front of your eyes. They'll tell you the total price, but not the price of what they have done. Please check the price of everything before you leave. read more

The Lube Center - For Just cabin Air filter they charge me $54.95 the original one from Toyota is $28 - Oil Change Stations Near Me - Germantown, Maryland

Yes..the reviews are true..they deliver excellent service! I went in for an oil change, but I found out I needed an engine flush as well. Of course, I refuse to be up-sold on anything, but my serviceman Nahir was very knowledge in explaining to me what was actually going on with my car. Everyone working there was personable and hospitable, and offered me a beverage on several occasions. I highly recommend this place and Im definitely returning. read more

The Lube Center - Oil Change Stations Near Me - Germantown, Maryland

I got my oil changed here yesterday and it was great! I went about an hour after they opened and I got right in! It only took about 10-15 minutes for them to do everything. Very fast! They checked my fluids and tires and topped off everything that needed it. The employees were so nice and explained everything very clearly. They also didn't push me to get extra stuff like a lot of places do. I got the high mileage oil, so it was a bit pricier. I paid about $70, but it was so worth it for the service I received. I will definitely be coming back here! read more

Been coming here to get my oil change since I started driving - always great service! But yesterday was on a new level. One of my airpods had fallen through a hole in the nook of my emergency break. My options were take the L and chew out $200+ for a new pair or 10x that for a mechanic to take my car apart to get it... The manager got it out in less than 20 minutes. I was insistent on a tip but he declined, suggested a yelp review instead. I don't think I've ever given an establishment 5 stars before but they've definitely earned my first! read more

muchissimas gracias enrique alfaro su profissionalismo, honestidad,educacion en me atender juntamente su equipo desde del momento que convidaran a entrar. mucha simpatia, todos sorindo, la muchacha da recepción muy amable. usted enrique supero todas mis expectativas dando opciones e siempre preocupado en oferecer el mejor visando siempre yo como clienta. valore mucho por que soy mujer tiene "proficionales" que no son honestos ja tubo muchas experiencias e super custoso ffinanceiramente y no resovian el problema. enrique me dejo super tranquila explicando todas las opciones . la eficiencia implacable!!!!!!!! en poco tiempo tudo en perfect. los valores super buenos. no final enrique me dejo saber que la luz no estaba bien e que poderia cambiar. me pergunto se yo estaba de acuerdo siempre amable. yo pergunte cuanto era el servicio el amablemente dijo el valor e acrecentó que yo poderia ir a otro lugar. lo masssssssss lindo para complementar la perfecta experiencia a troca de azeite el me deja saber que la luz estaba apenas mal conctada y no tubo que pagar. muchissimas gracias enrique su brillante equipo a sus chefes que puedan valorar muchissimo mas por usted, ustedes haceren estas inumerábles diferencias que haces que el cliente sea fiel e indica ustedes. agradezco sus familiares que tambien son sus suportes en especial sus madres e sus papas. en especial a dios. enrique y su equipo hiceran mi dia hoy mas hermoso. abrazos fraternos!!! sinceramente, marcia torreblanca 100% read more

The Lube Center - Oil Change Stations Near Me - Germantown, Maryland

I had such a great experience at The Lube Center today! B.J. was over the top wonderful!! He explained little tips and tricks for my vehicle that I didn't even know about, and was so friendly I couldn't believe it! Raymond, our technician was also very helpful, explanatory, and kind. As far as COVID safety, it was a safe as you'd hope for and I felt very comfortable. They had very fair prices and you get a coupon for a free car wash. I cant believe I enjoyed getting an oil change...also there was fun Christmas music playing!! thank you to Lube center and your friendly staff :) highly recommend!!! read more

This place was great! I brought my car in after work and they were very thorough and explained details of what they were doing. I will definitely be coming back here! Fast service, clear communication, knowledgeable staff, and quality work! Thank you! read more

I arrived as soon as they opened. The mechanic was really nice and gave me some honest suggestions. Would definitely recommend, especially for a quick oil change. read more

I am an older retired man . I have managed fleets of vehicles coast to coast . I had never even heard of " The Lube Center " . Time is money . Service is expected .This is what you expect when you are sending hundreds of vehicles for service every month . The people at the lube center had never met me and all they did was treat me like they do anybody coming there for service . Great !!! Less than 9 minutes . Oil drained ,filter pulled , new filter installed ,new oil filled in , air filter replaced and they even gave me a senior discount . Five is not enough stars , There should be some extra stars in the rating . They even threw in a free car wash !! read more

Everyone's really friendly here! Never rude, always thorough. Def coming back for sure!

#GREAT Customer service !! I have been coming to this center for over 7 years and have never been disappointed. Kevin has d an excellent job with running and managing this location, prior to Kevin, I must say the service was not that good. However, This week I was hearing a strange noise coming from under my car, after coming back from a long road trip . i knew it was not a Lube Center issue, but I knew that the gentleman in the shop would be able to give me some direction as to what it was and which way to go. I pulled on to the bay and I met with Keem who had greatly assisted me in the past. This time he was able to review the issue I was having my car, gave me his opinion and solution. After 5 minutes I was able to driveaway noise free (issue fixEd)Again, this location has been very helpful for For all my car needs and has always made me feel comfortable bringing my car to them. shout out!!!!much ...much shout out!!!!! to Mr. Kevin and Mr.Akeem at the Middle Brook location. read more

Phenomenal!!! The team was so responsive, quick, and reliable! Unfortunately because I've been working as a traveling essential healthcare worker... my car upkeep has gotten away from me. This service location made me feel like I just went to the spa. They got me up to date on all my service needs with time to spare on my lunch break. Kevin gets a special shout out for his eye to detail and his keen ability communicating the process. Alexis and Tim also exemplified what makes for a brilliant team. Thanks dearly!!! read more

I really want to give a huge shout out to The Lube Center! I was in a serious jam with my vehicle and under the direction of Todd from the middle brook station, arranged my truck to get fixed at the Rio. There I met Justin. He took one look and said "don't worry I'll have it fixed and you'll be out of here in no time!" I've had a very long relationship with the The lube Center, and they never failed me. This is the kind of professionalism I love, which is hard to find!!!!! So once again THANK YOU!!!!! R. Nelson read more

The Lube Center - My baby thanks you! - Oil Change Stations Near Me - Germantown, Maryland

Refused to change my oil without my address or phone number. My personal information is not required to change my oil. And the manager could not give one specific example of an instance where they would need it. An oil change is not worth risking your personal information. read more

Easy quick and thorough! BJ went above and beyond. Felt Covid safe and the overall experience was a pleasant one. A little on the pricey side- but there are coupons online. read more

I had a question about a service if they did and they answered it. Friendly staff, reasonable prices. They don't pressure you to any service you don't want. They give you different options. read more

Most of the employees are very professional and courteous. The oil change itself is pretty pricey, but eh, you pay for the quick change-n-go service. But then what I assume is the supervisor (the one with the accent), comes out and does his usual upsell of services I probably don't need. That's fine, it's to be expected. I refused almost everything. I just wanted an oil change that day. He notices my front right spotlight is out and asks if I wanted it replaced for an extra $15. I mistakenly agree. After fumbling around for 30 minutes, he says the job is done, but that due to some technical issues, the old bulb fell through and is just lying inside the headlamp enclosure. He reluctantly asks if I want it removed.. "it's up to you" he says. Uh yeah, please. He sighs and says it'll take another 30 minutes. He ends up having to take my entire front wheel off to finish the job and 40 minutes later it's done. I had to remind him to give me back my wheel key. A few days later, I notice my brakes are rattling/grinding. I take it to my trusted mechanic this time, and he tells me the wheel and brakes/rotor were put on incorrectly and something entirely was missing (I don't fully recall what). $178 to repair. TL;DR: Don't go here. read more

I don't know why anybody would go to a Jiffy Lube when there is The Lube Center. I'm an idiot for not coming here sooner (and risk going to a Jiffy Lube. Let me tell you, it is a risk). Something I noticed that was cool about the staff is they want to have an educated staff. One time when I went, the guy insisted on helping me reset the oil change reminder in my car. I didn't know how but I told him not to worry and I'd figure it out later. But he really wanted to figure it out because he said this way he'll know how to set the next similar car. Then another time, one guy showed another guy how to set something for future reference. I think this says a lot about the staff. Anyway, the staff is incredibly nice and professional. I'll definitely go back next time I need an oil change! Edit: 3/19/18: Forgot to add that Lube Center isn't aggressive with pushing you to buy more services besides getting an oil change. They'll give you recommendations on a sheet and you can take it or leave it, unlike at Jiffy Lube - you have to be really aggressive to get them to back off. I hate that! Lube Center is really cool and polite with their recommendations and then you're on your way. read more

Hi, I'm Sierra a former employee of the lube center. My car went down on the way to work on 2/20/2021 I called my insurance company they sent someone who never showed. My boyfriend had to come and jumpstart my car. On 2/21/2021 I went to Autozone to purchase a battery. But the price did not include installing. Went to tire plus and they wanted $100 to put the battery in. So I returned the battery to Autozone had to jump my car again and went to The Lube Center. I was so happy to see the guys again... Bj, Tj, Shawn Alexis the whole crew. Tj, and Bj got my battery installed quickly and efficiently. I would have went there in the first place but I wasn't sure about my car making it. But it did and I am happy customer. I literally have had all my car work done at the lube center since 2016 and will continue so. Keep up the great work guys. read more

To the Lube Center Team, Thank you for your services today with my battery replacement. You have always been my #1 place of business for oil changes for the past 4 years and I'm glad that I chose your services today for my new battery installation. Your staff has always been professional, knowledgeable, and friendly. Keep up the good work :-) read more

BJ was amazing! He went above and beyond with my car. Highly recommend this guy when coming here. He is so transparent about what your car needs and will advise you what's best for it. Thank you BJ! read more

I came in to get an oil change and the next day 5 quarts of oil went missing. My car keeps saying check engine oil pressure and add oil and it's only been a month or 2 since I last came. Now my car won't turn on. Save yourselves some money and do NOT come to this store. read more

I'll start off by saying I have been a loyal customer to both the Lube Center and The Auto Spa in Germantown for over a decade. During my normal routine of having my wife's SUV oil changed, tires rotated, and then over to have it cleaned, today's experience was horrible. First, the tech at the Lube Center clearly was NOT trained and took forever to just get my car up on a lift.. And after tires were rotated, car was lowered down with lugnurs hand tightened.. Had to have the assistant manager come over and tell the tech to tighten and torque all 4 wheels. Considering you have signs everywhere reminding customers to rotate their tires regularly I cannot fathom why they wouldn't be trained and profficent at this. I then drove the the auto spa as I usually do and my car went through the car wash with the system not operating at all. I was given a very quick apology anen had to wait ANOTHER 10 minutes in line to get my car washed properly (which, spoiler alert, wasn't). read more

Jiffy lube sucks. Been taking all of my cars there for years. Had a service van there all the time and when I need history on oil changes they can't find anything. I show them an invoice from the work and they don't even show that. Ford needed the service history from them to warranty my engine that failed. No records that Ford needed from them directly so my engine is now my problem $7.000 later. Thanks jiffy lube and your poor excuse of a service center. Now that I know this I'm now hearing all the nightmares people have had dealing with them. Some of their locations were placed in a Sting operation by the police for ripping people off. Yeah I can see this happening for sure. Want good advice? Don't take your car there for anything. If you have any warranty on a vehicle your screwed. read more

I absolutely love this Lube center! Not only do they get me in and out the staff is very friendly & the manager Erik is Ah-mazing....lol I was having a problem with my window washer fluid and he told me to bring it around to look at it, next thing I know it was FIXED... The best part was the pop lock he did to make me laugh on a beautiful mid Sunday read more

I was traveling in the area and needed to get my oil changed before heading back home. This place had good reviews so I gave them a chance. I was greeted quickly, and was in the bay in no time. One person immediately went to work under the hood while another you could see on camera was underneath it. A young guy collected my information, and yet another person cleaned my windshield and filled my tires with air. I felt like I was in a nascar pit! Several times I was offered water, juice or coffee! My oil was changed quickly. They did try to up sell me to have my differential fluid changed, but I declined. My truck takes 8 quarts of oil, so there was an up charge. Total was just over $90. And I got a certificate for a free car wash at a place just around the corner! Great value, and even better customer service!! read more

This place is great. I started coming here when it was another business a few years ago, but when the new management took over, they kept up the same level of service, and kept with the existing records on my car. Any time I need my oil changed, and generally other services, I try to consistently take it here. They are not pushy at all about their services, and are very good about showing you your filters, fluids, etc. and explaining anything you don't understand. The staff is always friendly, and the manager has talked to me directly several times over the years. Prices seem reasonable, and they are a lot more personal and thorough than most chain oil change places tend to be. This is definitely a place I'd like to support over the Jiffy Lubes and Midases of the world. read more

WORST CUSTOMER SERVICE!!! DO NOT COME HERE! They have horrible service, don't own up to their mistakes, rude assistant manager, and don't take their customers and their complaints seriously! I went in there a couple of weeks ago for an oil change because I read how "awesome" they are on Yelp so I went in there with confidence. The mechanic whose name I think was David, was responsible for my oil change, he told me no need to get out of my car, he would check everything quickly and change my oil in no time. So in the meantime I decided to sign up for loyalty club. Everything SEEMED great, he changed the oil (also tried to push me for other changes) but I just left satisfied with the oil change. When I got home, I open the hood to double check his oil change and find out that oil dip stick is broken, the top handle part of it is neatly placed on the top of the oil tank tube, furious that the mechanic didn't bother telling me he broke my dip stick, I come back to the shop so they give me a new one. The lady who's responsible for filling out forms tells me it was my responsibility and it's not their fault it broke....WHAT!!! Of course I proceeded to ask for the manager because I was even more furious they tried to blame for their poor quality work. The manager, Lee, comes out to look at it and tells me that happens all the time and they can't do anything about it .....NO NO, I tell him you broke it, you fix it. He proceeds to try to blame me for it saying that in the last 10 mins that I've been gone, I could have broken it myself....um yes because I have nothing better to do but to break my own oil dip stick, waste my time by coming back and blaming the shop for it?!?! On the side note, yes, the oil dip stick is only $5 and I could've just went to the store myself and bought a replacement but it was a matter of their HORRIBLE service - David, the mechanic broke my dip stick, most likely didn't even change my oil because the metal part of the stick was stuck in the narrow tube, and then when I came back to have them replace the dip stick THEY broke, they tried to tell me at first that it happens all the time and its not their mechanics' responsibility and then switched to trying to blame me for breaking it.... Anyway, after arguing with Lee, I then asked to speak to the president of the company because this horrible customer service is unacceptable. Lee said he would try to get in touch with him. While they made me wait 2 hours as they ordered and had someone deliver the new dip stick, Lee supposably as he said called the president of the company but "his father died" so he couldn't speak to me. And he chuckled as he said that. Yeah ok....I'm not stupid. So, in the end, I waited 2 hours for them to give my replacement and after that I made a vow TO NEVER COME BACK TO THIS PLACE AGAIN! read more

If only I could give zero stars. In short, they locked up my engine by trying to start it without oil. They then had it sent to their Frederick location for inspection and because it couldn't be proven that they started it without oil, they said they wouldn't pay for the repairs. If you know anything about engines, you'd agree a truck running just fine doesn't lock up in the service bay during and oil change, unless there's no oil in the engine. Warning: Stay away from this shop. read more

So, I came here for a quick oil change. I was so proud of myself... thinking, I would be saving some money by coming here instead of my usual Ford dealership! *sigh* I was incorrect. The oil changes here actually cost more than my dealership (and Ford includes the tire rotation in the price.) The good news is... they were quick and efficient! I was in and out of there pretty quick! The staff were super nice and accommodating. It was a warm day, so they asked if I needed anything, like water or coffee. The mechanic took the time out to explain everything to me and made sure that I understood. Don't get me wrong, I totally like this place! I may come back in 3,500 miles. I just thought I'd be saving a little more in the end. Oh well. I tried. read more