I did not have a good experience. Trying to keep this feedback as simple as possible: -Made appointment because local address and I could walk home Found out car drop off different location -Drove to apartment complex -Informed before hand that car had been stuck outside during covid lock down and needed serious tlc gentle clean, clay bar and wax treatment, no sticky stuff on wheels. Car was very dirty and I needed a professional to gentle refresh and revive. -Discussed in detail no amor all inside car. Only gentle light soap water wipe down and window cleaning -All these points, were agreed on. -Took Lyft to get back home after handing over keys was told next day will be done and dropped off -Next day, got message around 4pm that car would not be ready and if it could be dropped off by 10pm. Since I wanted to be able to inspect, I replied I rather have it back when there is still daylight. -Car was dropped off around 7-8pm and parked on street opposite direction. -As I went to walk over and inspect, it was pointed out to me that the high pressure wash used, damaged the stickers I had on window. (High pressure so much that it dislodged my stickers :|) Then as I proceeded to walk towards side that could not be seen, guy did his best to distract me and involve me in conversation. -First glance, car looked clean.. I got into the driver seat, drove it into my driveway and paid. This "colleague" I was informed was waiting somewhere on the main road. -When Was alone, I took time to walk around and immediately noticed how badly the wheels were done. Took images, drove it into garage and noticed splatter on windows. Sticky residue below the windows on the plastic.. and what was worse, my fine leather car seat had been wiped down with some things that made it slippery and sticky. -My steering wheel when warmed to hands, is now tacky. The stickers, I managed to finding and re order. -I send images to him and he promised to make it up and refund the money. -We scheduled appointment for 2 weeks out. -Took car to get smoked and when we opened the hood, found so much more debris and dirt.. showing just how badly this car was actually cleaned. -Opening car door in the day light, seeing all the dirt. -Send those pictures to him and originally, we had agreed he would come and pick up the car and return it. So I don't incur any more cost. -After the images, and the appointment came closer, he messaged and said that was never part of the agreement and he would not come by to pick up the car. -I still do not drive this car much (office still closed), but since I sold my other car, I had space in my home garage and for that, it was time to fix my mini community car. -Now, I have a ruined leather seat, leather steering wheel and I still have to go out and get the car truly clayed, waxed and cleaned. -Overall, I have damage to my car now, spend money on a Lyft and my decals. (Two of which I cannot replace) -I hope the pictures speak for itself. And his "associate" is oddly absent. Not to mention, after they delayed the return of my vehicle, I had a brief thought, that I must be out of my mind, handing over keys to a complete stranger at some random address in the back of an apartment building. -If I wanted to power strip wash my car and ruin my leather car seats, I could have gone to a gas station. -Pictures posted read more

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I had a great experience with Nathan! We had a strange stain on the seat of our new Tesla Model 3 and tried EVERY over the counter method to get rid of it, but nothing worked. We ended up reaching out to a bunch of detailers, but Nathan was the only one who was willing to take a look without asking us to purchase a full detailing. Nathan offered to come out to us at 7 AM the next morning, and he was even early. He tried a bunch of stuff, but it turned out that the "stain" was actually a leather defect. Nothing he could do, but he did suggest that we have Tesla replace the seat altogether (which they did!). The most impressive part is that Nathan didn't charge us, even though we offered to compensate him for his trouble. What a guy! Will definitely be going to him when we need a full detail. read more

These guys did an excellent job detailing my vehicle - especially getting out a pervasive / gnarly dog smell from the previous owner's pet. Came to the house, on time, good communication and super pleased. read more

Very pleased with Drive Clean. This is my second time using their service have had a very positive experience with them. They detailed my car a month ago (wish I had photos) I was very impressed with the efficiency, effectiveness they took with my car. This last time I called asking to see if they can remove a scuff I recently got and with no problem we set up an appointment which he then came out and was able to remove it like nothing ever happened. Definitely will be using their service again. read more

DriveClean Mobile Detailing - Auto Detailing Near Me - Menlo Park, California

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I had a great experience with Nathan today. He was professional, responsive, and honest. I had a stain on my white Tesla seats and he looked at it for me at no charge. He tried his best and was very gentle to not ruin the "leather". He knows what he's doing, was honest with his opinion, and didn't charge me as he couldn't get the stain out. Overall, very personable and pleasant guy. Thank you Nathan for your time today. read more

Nathan is super friendly, good business man, he explained me everything about his services and pricing.The best thing about his service he is mobile and he is so flexible he is coming to your location so you don't have to worry about finding his location. if you want your car brand new again just call him and get a full detail. Thank you very much Nathan. read more

I had an excellent experience with Nathan. He is very responsive and very professional. He gave me an estimate for our vehicle (BMW X3) over the phone during our initial conversation. He was available the following weekend to clean the inside and outside of the vehicle. He was right on time for the appointment, was patient and professional, and did a fantastic job cleaning the vehicle. It has never looked better and the price was much lower than other estimates! I would absolutely recommend his service and will be using his service in the future. read more

Nathan is amazing! He was very responsive and I can tell he loves what he's doing. He was right on time and he was super patient even though I came home late and changed the address twice. The vomit side of my backseat is also clean! and done faster than expected. Price was also GREAT! It was a phenomenal service and I recommend you all to give DriveClean a try!! read more

See that red RRS pictured as the main pic, she's my beauty. Now, see how shiny and wonderfully red she is... well that's because of DriveClean. These guys are wonderful and after ski season they are getting another call. read more

I recently travelled from the Midwest to visit my parents, who live in Daly City, and to help them to sell their car, which they no longer drive. Their 2014 Mini Cooper was an absolute mess and needed help quickly to make it presentable for sale. I found Nathan on Yelp, and called him out of the blue hoping to get a detail appointment for the next day. He was courteous and helpful over the phone and worked with me to find a time that worked for my parents. The next day he showed up on time and got to work. I am sure that the Mini was a bigger mess than he imagined, and I think that he ended up spending more time getting it right than he thought he would, but he stood by his quote, and even offered a discount because there were a few areas that he was unable to clean to his standards. Nathan did an outstanding job. It really looked like a different car on the inside. We were able to sell the car two days later for slightly over what Kelly Blue Book said we could expect. Good work, Nathan! Overall I had a really great experience. The only reason I didn't give 5 stars is that nothing is ever perfect, and I don't give 5 stars. I would not hesitate to hire Nathan again if the situation arose. (I only regret that I forgot to take before/after photos. My bad.) read more

Nathan, the owner, is a real nice guy. He did cars for a couple of guys in my office and they recommended him so I thought I would give him a shot. I drive a BMW 528i and have had it washed a bunch of times but never a full detail since buying it 9 month ago. The guys from Driveclean brought it back to showroom condition! It was immaculate inside and out. They also did my boss's red M6. I didn't think that car could be more beautiful but it was sparkling like a diamond in the sun after they got done with it. Nice guys, hard working, and their service is super convenient. They came into our office, asked for our keys, did everything on site, then walked us through the job and looked over the vehicles with us. I recommend them if you need a good detail done at your office. read more

This review is long overdue. I had been searching for a last minute car detail after a friend got very sick in my car. Nathan was the only one that would make an appointment on such short notice. It was so convenient for him to come to my house and completely detail the inside of my car. I'm very happy with the service and final cost. My car looked and smelled brand new. read more