I had a fantastic experience at DriveCrash. After my macbook failed and Apple was not able to salvage anything, I was referred by the Computer Guys of OC to call Mike at DriveCrash and I am so happy I did. Lou and Mike were super helpful- they got me right in and after a quick analysis, let me know they felt like they could get it all done. They delivered on the timeframes they quote me. When I called back looking for a couple additional files, Mike got them right over to me. Thank you guys! read more

I was very satisfied with DriveCrash. Up front they were very honest about no guarantees on what they might recover from my hard drive that got a virus. I chose to move forward and see what they could do, even though other computer companies have a grim forecast and thought I wouldn't be able to get anything at all. DriveCrash ended up recovering almost everything from my hard drive! Well worth the money! They were very nice and professional and I would recommend them! read more

Wanted the pics off a 2002 zip drive. Mailed the disk to them and they were able to recover them for me. Thank you!!!

DO NOT USE THIS COMPANY!!! THEY ARE A TOTAL RIP OFF!!!! THE MANAGER ACTUALLY TOLD ME I "CAN'T HAVE MY CAKE AND EAT IT TOO" and then hung up on me. They had no problem taking my credit card info but never called me or contacted me in any way after that. Every time I would call to inquire about it, he would tell me they are working on it...they were "working on it" for 10 months. When I asked for my hard drive to be returned he told me they threw it away...obviously without my consent! It's a scam....DO NOT TRUST THESE PEOPLE!!! read more

DriveCrash did a great job on my damaged external hard drive. What I LOVED was how they worked with me to get a price a little more in my comfort level and how efficient and friendly they were! I'm not sure the average price of fixing a drive but it was a bit expensive for a college student. It is definitely worth the price to have the security that they did the best they could to recover as much as they could! read more

These guys were a joke. They are disorganized, and promise the world, but deliver very little. They have no idea what the status of your project is, always say they will have to call you back, but never return calls. You have to give them a CC number to start the process, and they just seem to add charges to it. After $2500 in data recovery fees -- they put a bunch of junk data on a drive (that they charged me for) and said that was the best they could do -- never mind that I gave them drives to put the recovered data on. Consumer beware. read more

These guys provided an estimate for recovering data from my crashed hard drive. Very very expensive. They then called and said it was going to be more. At the end of this nightmare they charged me $1700! Which was $600 more than the "oh this is going to be harder than we thought" price. Kids pictures, personal docs recovered but these guys should have " extortion" in their business name. read more

I was referred to this company by my husband. I work for a small business and our external hard drive crashed which contained vital documents. We took the hard drive to staples and they did not have any success. Drive crash was successful in retrieving all of the documents. They saved us a lot of time and money. They were quick and kept in communication with us throughout the entire process. The money was well worth the amount of data they were able to recover. read more

Lou was very helpful and their team saved my life. Paul was also helpful, they were all optimistic and made me feel better. I thought I lost all my footage with a Raid 0 stripe fail but they were able to piece it back and I got 90% of my information back all 900GB of it, It's a miracle and thank you so much!!! I highly recommend DriveCrash :) read more

Lou and Lewis have amazing customer service. I'm a teacher and I had a tun of my lessons on a flash drive (I know, not a smart idea to begin with) that became "unreadable". They were able to recover ALL my files and even gave me a new flash drive that contained my files, for free! It was definitely pricey, but worth it. read more

We had a flash drive for our camera become corrupted at the end of our Hawaiian vacation Lou was able to get all our pictures back. Would highly recommend this business. read more

Great communication in the process to recover my business' computer hard drive that crashed. Were able to do it very fast

I've used DriveCrash on two separate occasions, both with excellent results. Lou was very forthcoming in laying out costs and the processes involved. We had an 80GB eSATA drive fail (can you even BUY an 80GB hard drive nowadays?) but Lou was able to track down parts for the drive and obtain a list of recoverable files. These were sent to us on an external hard drive and we were satisfied with the recovery process. In some instances, data recovery may happen overnight, in ours, we had to wait for parts for our specific drive to arrive. The accuracy of the files provided and the updates from Lou are why I'm a repeat customer. read more

I found DriveCrash after doing research on local data recovery options, as recommendations from WD were out of our price range. Spoke with Louis who was able to help recover our data from our RAID device, and at the time there was even a special promotion. Excellent customer service, and I was able to drop off the drive in person. Turn around time took about a week. Highly recommend especially for small businesses or personal use. read more

I strongly recommend DriveCrash. I dropped my external hard drive and I lost most of my files. I took it to a couple of other places and they were not able to successfully recover very much. DriveCrash recovered most of my data and I am eternally grateful! They helped me get back hundreds of hours of my life's work! read more

My iMac crashed and I neglected to back up 20 years of photos. Apple could not retrieve them. Apple's recommended hard drive recovery folks were also unsuccessful as well. Mike from DriveCrash was recommended to me from a personal referral. DriveCrash was the 3rd hard drive recovery company I went to and the only one able to locate and retrieve the content; additionally, MIke recovered 100% of my photos and content. I highly recommend using them for the recovery of content lost on a damaged hard drive. Additionally, he was exceptionally professional and kept me updated throughout the entire process as he worked to recover my content. read more

Mike and the engineers are excellent and quick. They recovered my pictures and videos from old phones and a completely fried ancient laptop. Very pleased with their services and highly recommended them! read more

My daughter called in tears. Sunday night of finals week and her external crashed. The external that held all her research papers, final assignments and study notes for all the upcoming finals. The external that I convinced her to use because she had her laptop hard drive fail previously. In a panic, I started searching for someone in her college town who could salvage the data. It was a simple/small Seagate with only about 2 MB of data to find. No one in town could do it. Even under the Seagate warranty, it would be weeks. Not wanting to pay for her to repeat a class because she could not redo an entire semester of research in two days, I had to find a solution. Everyone I spoke with was going to have to 'ship it out' to their lab. Everyone I spoke with had very little interest in helping such a small case and were less than adequate in the customer service department. Everyone except Lou of DriveCrash.com. Lou answered my call immediately. He completely understood the anxiety and panic we were in. He gave me all the info I needed over the phone to over night the drive and we had data emailed the next day. Peace of mind is priceless. Having never experienced this before however, I did not realize the price tag involved in this process. Be sure to read the T&C on line so you are not surprised. Thanks for saving us! read more

DO NOT TRUST! We received a quote for $1,500 - $3,600 to recover data. We told them we didn't want to recover the data if it was going to cost too much. They said they would look at the drive, and let us know the cost before doing any of the recovery. They moved forwhttps://www.yelp.com/guidelinesard with the recovery, without telling us how much it might cost other than the original quote. $5,600 later, we retrieved 90% of the data. HOWEVER, they neglected to tell us that it was 90% of the data over all of the lost files, NOT 90% of all files. SO, most of the files were completely UNUSABLE. Had we know it would be more than the HIGH end of the quote, AND that we would receive only partial data on each file, we wouldn't have proceeded, WHICH IS WHAT WE SAID ORIGINALLY. Either they are just incredibly bad at communicating, and do not value a "quote" (55% over quote), or they are just wanting to take your money at all cost. read more

DriveCrash saved my hard drive data with 100% recoverability at a pretty reasonable price relative to other data recovery providers. Excellent customer service thank you! read more

I had a flash drive that was damaged to the point where it wasn't picking up on any computer. In this flash drive were very important company files that weren't saved anywhere else except this drive. I contacted Mike over the phone at DriveCrash and he explained everything I needed to know about how he was going to go about recovering our data. everything was very straight forward and confident that my data was recoverable. I visited their location and dropped off my flash drive for an estimate. The next day Mike calls me back with a reasonable price and just like that within the hour our data was recovered. I definitely recommend DriveCrash to anyone in need of data recovery 5 stars! read more

Losing data can be frustrating, but having an entire hard drive of client work is just not an option for entrepreneurs. It's not even a question of needing to find the one local person who can guarantee a single file recovered- it's finding the best. After calling around frantically, I was referred to Mike of DriveCrash Data Recovery and I can't tell you how nervous, anxious, relieved, and scared I felt handing the drive over to them. I wasn't as surprised that they were able to recover the drive, because they had been very calm and assuring demeanor and their follow through was just as consistent. I was able to provide my clients with their projects on time, which saved my business for the month. we all think that our data is safe and the one backup you may skip is just Murphy's law when the brand new drive of 2 months crashes. It happens! I would not go anywhere else now that my faith and trust lie with Mike and his entire team. Thank you so much for being so professional and meticulous to make my human error one that doesn't have to kill my reputation or business! Your work is invaluable! read more

This place saved my life. I lost 60,000 pictures of all my kids on an external hard drive and they got back all of my photos! They were so kind and empathetic when I walked in acting as if my world had ended. No other place could get these photos back. I am so thankful for this service and all I learned after about the life span of an external hard drive. Thank you to Mike and all the people that saved my memories read more

After waking up to a phone in boot loop I really needed to get access to my data for my work and anything that ride at home wasn't giving me access to the data even after calling Verizon LG I didn't see any more progress so I reached out to these guys room specifically mic who were very helpful with the whole process and also really quick I really appreciate what they did for me even though it was a bit expensive it was worth it to me they are very professional. read more

I would not recommend DriveCrash to save your data. Not because they can't save your data, but they will swindle you out of hundreds of dollars. Scammers, Liars, Robbers, they have you by the short hairs and you're screwed! STAY AWAY! I had an iPod that died, and it had family photos of my children growing up and now departed father. I lost a lot of family photos in a divorce/move, and it was really important to me to try to retrieve these photos, even if it wrecked the iPod. I called DriveCrash, got an OK vibe from a guy called Lou, and sent it in. Didn't hear a word from them. Called a week later and Lou says they tried the usual repairs, didn't work, and that now they need $190 to send it to a clean room lab to find out if they can get the data. That $190 would be applied to my total. I ask "how confident is your technician that he can retrieve the data?" Lou says 80 - 90%. So I say OK. A week goes by - no word. I e-mail Lou asking him for an update, and he calls me and leaves a message saying that he's been trying to get a hold of me all week. I work retail and can't get on my phone during the work day, but the guy NEVER LEFT A FRIKKING VOICE MAIL MESSAGE until I e-mail him asking for a status. I call him back and he tells me that the good news is that they can retrieve my photos, but it's going to take about 9 hours of work at $98 an hour!!!!!!!! I freak out, saying that I never in my wildest dreams would have thought it could have cost that much and there was no way I was going to pay that, please send the iPod back. He says, well, it's too late for that, the technician has already put in a significant amount of time. He says "You can't put the genie back in the bottle". HIGHWAY ROBBERY! We negotiated the entire cost to something like $600. Total nightmare. STAY AWAY read more

Great experience working with Drive Crash, they were very professional, and flexible to meet my needs.

Totally waste of time and money, I called right away after dropped my Lacie Quadra on the floor, they told me it's going to be fine, around $95 dlls an hour, should take about 2-4 hours, sounds good to me, I send it here instead LaCie "error" they call me to say it was going to be 1700 on top of 500 that I paid down so they can start working on my drive, I agree, but they start taking forever to get back to me, most of the time they say they're were working on the drive, but it's going to take more time at the point that it doesn't worth for me wait and pay that much so I ask them to just send the drive back to me the way I was, I get my drive back home two months later! TOTALLY WASTE OF TIME AND MONEY! read more

I dropped my external hard drive that I use for photos on my laptop. Unfortunately, it's was my only drive that is not backed-up. Because of the extent of the damage, it is a more complicated recovery than normal, but they kept working on it till they recovered everything. I felt the price was fair, as I have paid more in the past for less complicated recoveries, so I am extremely happy. Mike was my contact there and was great about keeping me informed every step of the way. I would totally recommend DriveCrash based on my experience. Thank you! read more

I was referred to Drive Crash to recover my data by my computer repair person. They were professional and were able to recover my data within a matter of days. While this service is not cheap, you need to simply evaluate the cost verses the value of the data. In my case it saved me hundreds of hours plus all our photos. Thanks Drive Crash! read more

Dropped my phone in the pool. It was only in there for a few seconds, but that was enough. They could see that there was data on the mother board, but it was getting too hot for them to get my 4000+ pictures (several vacations - that weren't backed up) off. They were patient and kept trying. They finally were able to get the raw data off and got it all fixed up so that I got my priceless pictures back!! I highly recommend these guys. read more

So happy someone referred me to DriveCrash. Mike did an amazing job with a quick turnaround at a very reasonable price. Great customer service too. I inadvertently deleted some important Microsoft user files on my MAC when I emptied my Trash. I fortunately did a file back up a week earlier but after several phone calls with Apple and Microsoft tech support, the file I needed was apparently missing from my back-up and lost forever, so I thought. Next, a 20 minute session with a help desk inside a big-named electronics store where I was told they would have to send out my computer to their main tech center which could potentially cost around $1,000 for the data recovery after all is said and done. On top of that, I would have to part with my computer for 7 to 15 days. My deleted files were important but not at that price. But I didn't give up and I'm so glad I kept looking for another solution. After a few phone calls, someone referred me to DriveCrash. I dropped off my computer the same day I called and within 24 hours, Mike was able to recover my files. I highly recommend Mike and DriveCrash when you need data recovery professionals. read more

When my local computer repair service was unable to help me when my external drive crashed I was devastated. Nearly every digital photo and video I'd ever taken of my kids growing up was on that thing. They referred me to DriveCrash. Mike was very understanding when I explained my situation. I never thought that annoying clicking noise I'd been hearing might be a sign of a coming crash, but he assured me he would do everything he could to get those precious archives back, which was a fraction of all the data on the drive. I knew I could always download the movies and music again that I'd collected over the years, but those family moments were potentially lost forever. I was surprised when he eventually called saying he was able to recover everything! Now, I am happy to pass on a referral for an extremely helpful and professional data recovery service. read more

DriveCrash performed data recovery on my computer after a tech made an error. DriveCrash was able to recover large amounts of data but as I learned data recovery is not a pretty business and you don't get everything no matter how hard you try not to write anything onto the disc. Data recovery is not cheap and having a regular back up system is by far a less expensive process. I learned the hard way. I had a backup but it was dated. DriveCrash was able to recover a large amount of the data. Additionally, Louis and the DriveCrash staff pooled together to make a second pass to try to recover some extremely important data. They did not charge me extra for this. Drive Crash was able to recover data that programs such as Recuva was not. The DriveCrash staff were extremely helpful and knowledgeable as they have clients such as NASA, Boeing, etc. If they have one area of improvement it would be communication. I had to call them to learn the computer was ready each time they had it. Remember....BACKUP! read more

They are also known as Ai Networks ... both companys are the exact same people, place, numbers etc. So with that I HIGHLY Recommend you AVOID these places at all costs!! They are abunch of scammers, who bait and switch and lie and try to do anything to get your money. They told me $95 an hour and would be like $400, and after two weeks of no calls from them i decided to see what was going on. I brought my drive here only to get the run around, the guy Lou Zeleznik (acted really dopey) had no idea what he was talking about and neither did the older gentleman behind the front desk. They kept saying they had a cleanroom and my drive was in it, but then when i wanted to get my drive back they were screwing me around, they said it was at their lab. Which i stated im coming to pick my drive up right now, and they said i cant it will take 3 days to put my drive back together ... it takes 3 days to walk in the back and get my drive? I demanded i was coming in and they wouldnt give me my drive back ... to which i expect it wasnt even there. who knows where they really sent it, but none of them had a clue what was going on. They all acted really dumb and tried to feed me more lies. So i came back 5 days after and picked up my drive after they so called got it finished up in the lab ... nothing was touched on it!!! no markings, no label removed or touched, has the factory void seal on the side still never been touched. They then had the audacity to try and charge me a $300 fee. a $300 fee for doing what?! nothing but lieing to me and saying they did stuff they didnt do? I took my drive to another company who on the spot told me what was wrong with it, and 3 hrs later it was done! wish i had gone their first and saved myself the time. read more