Always very helpful and ready to help. Great people!! This company should get an award for best…read morebusiness in Prescott/Valley

I always purchase a new set of tires with the road hazard warranty. Big O's is nationwide. But a…read morewarranty is only as good as whether or not a shop will honor it, or is interested in doing warranty work. With this particular location, it really depends on who's working the desk that day. Disappointing...

Very quick and efficient service. I had a tire in need of repair. They were able to get me in right…read moreaway. The tire was repaired in just a few minutes while I waited and the staff were very friendly. I will go here for my next car service needs.

All good and quite professional. After many years at BigO and now, big disappointments there, I am…read morea new infrequent regular.

Paid DUNN'S close to $1,000 for rear diff work; in 3 months it failed and cost nearly $3,000 more…read moreto fix elsewhere. A second shop said the failure was from improper work. Their alignment was also wrong. We asked DUNN'S to make it right--silence. Filed BBB and Arizona AG complaints and got ~$800 back via NAPA warranty, not the owner. Total hit was ~$4,000; we're still out almost $3,000. If this shop wrongs you, report to BBB and AZ AG--it's quick and helps. Very disappointed

I had a slow leaking flat tire and these guys were able to fix it and get me out the door in 30…read moreminutes for $20. I also listened to the manager there work very graciously on the phone to get someone a quote for a new set of tires and offer fair and transparent pricing. They were friendly and fast and I would certainly recommend them if you need a tire respired.

These guys are always top notch!…read more They rotated my tires for free and took extra care of the interior of the car to not get any extra dirt in it.

Discount Tire is a trustworthy and reliable store. They don't pressure you into buying something…read moreyou may regret later. The staff are knowledgeable and explain everything in detail so that you can make an informed decision on what you need done. They recommend what type of tires would fit your budget and type of driving conditions.

Came in for a routine oil change and they caught low coolant plus some damaged suspension…read morecomponents. The team explained everything clearly, gave a fair quote, and upon approval of the quote had a very quick turnaround time. Parts arrived within 24 hours and the repair was completed under the quoted time. Most of the staff I interacted with, front of house and master tech, were excellent and kept me updated whenever anything came up. A couple interactions weren't as helpful, but overall a very positive experience and I'd trust them with my car again.

Chris is an awesome customer server. He has empathy for customers and goes out of way to get you…read morethe best price for what is needed. He relates to customers and I easily trusted him. The environment in the shop is very happy. That means the employees like what they do. My hats of to the Manager Mitch. Good.

Open schedule and availability, fast service - changed and balanced front tires in under 10…read moreminutes, reasonable prices. If you need a quick flat tire fix, the Prescott Valley shop is the place to go.

DO NOT GO HERE!! This shop broke one of my wheel studs,…read morewhich I had no issue with, however, it was from using an impact to put them back on. He also stated that the shop did not own a regulator for that tool. They did not use a torque wrench or any other tool. At that point, I took it back to my maintenance shop and we ended up breaking another three just trying to take the tire off. All because they used an unregulated impact to install my lugnuts. We ended up having to replace three studs and three lugnuts. They were going to replace it but I didn't want their careless mechanic working on my car again. He just would've used an impact to put them all back on. MORE IMPORTANT PLEASE READ He charged me $50 for the tire patch, and I figured out that one of my friends who took her car here only got charged $30!! Both vehicles had the same work done, just one tire patch. Pablo, the business owner, has no base price he goes off of. I wanted a refund for my o-reilly parts plus a $20 discount for giving me an unfair price. He offered to only cover the $30 for the o-reilleys cost, then fully refused after I pressed about the price difference. Please save your car and money and just go to a shop that owns a torque wrench. And most importantly charges fairly.

Brought my truck in for an alignment. Great service, you can that you can trust them. Definitely…read morebringing my other vehicles here

Alignment ~ Did a great job in a timely manner! Very…read morereasonable too! Thank you so much!! Highly recommend

Just good honest people I have 3 different cars that they…read morehave serviced or repaired and they have always done what needed to be done completely and in a timely manner. Good service, quality work, and a fair price

The 12/2/24 Went in for oil change, my appointment was…read morefor9:30. I was on the rack at 9:45. I was out by 10.:00 Total cost $62. I'll be back. I got an estimate four shocks & struts And alignment parts, and labor $1,400 I'd say that's pretty fair