Eddie was very patient and helped during every step of the process. Would will be buying another…read morecar from here pretty soon!!!!

DO NOT BUY THE CARS PROTECTION "warranty". It's not a warranty. It is a service assistance…read morecontract. I was told by the salesman that it was a warranty and was talked into buying the most expensive one at $2500. It covers absolutely nothing. I have a $3000 repair on a car that I bought from iDrive in September and the warranty is covering $250. Looks like I threw $9000 out the window. Oh, and I am still waiting for the little plastic trim piece that was missing when I purchased a vehicle that I was told was " being mailed to me"

Debbie and the crew took very good care of us! Work was quick, thorough and very good quality…read more Debbie was very communicative, patient and nice as ever! They did not gouge or take advantage of our situation. Very reasonable! I kinda wish they would've upsold me on a few additional items I could've used however top notch service experience. They offer pick up and drop off. Highly recommended.

Everything was top notch. They zeroed in on what I thought the problem to be. It is a 2005 F-150…read morewith 160,000 miles on it. I know that it has a lot of life left in it if taken care of properly. Thank you so much for taking such great care of my truck and for the open communication. I will be back and I will refer my friends . Peggy

My third update for Certified Motors, because I keep coming back and just can't say enough good…read morethings about them. I recently purchased my second car here, after the first met it's demise in an accident (RIP to my Malibu...we had some fun together.). Looking for a new car out of necessity and not choice can be a stressful experience. But coming here made it smooth as possible. I hadn't stepped foot on the lot in 5 years but the moment I returned they recognized me not only by name but remembering what kind of car I bought from them previously. Impressive! :) The lot isn't huge, but the inventory is always rotating. I was able to find a few good options that fit what I was looking for. Ray and Eric gave me open and honest assessments of each vehicle and, despite what other reviews have said, the Car Fax report was readily available to see for each of them. I test drove a couple options, and finally settled on an Impala that was in great shape with low mileage. The car looked great but I mentioned aloud how I wished it had a spoiler to look a little more sporty. The guys took note of my comment and immediately offered to work with me to get a spoiler ordered and put on, so I could have just the car I wanted. Fast and easy! After that they were able to take care of all the paperwork and title transfer, all I had to do was come back and pick up the car. One of the best things offers an excellent warranty on all of their vehicles that covers all major (and a lot of minor) issues. It came to good use with my old car, when the transmission needed replacing and I didn't have to come out of pocket so much as a penny for it! The warranty is not something you often find with a used vehicle, and it's definitely nice to have that extra peace of mind. Thanks Certified Motors for turning an initially stressful situation into a smooth one. I always know I'm in good hands here.

The car these jokers sold me fell apart after the six months on the road. One thing after another…read more I thought they were so nice. I thought they would be there, because they made it sound like they were reliable. But it was more like sorry out of luck. I would sue, but how do people like me sue. Honestly, I would prefer public transportation over coming to Certified Junk Motors. Do NOT waste your money. They are soooo nice too, it is all a big lie. Do not help them make money off of you. Spread the word. Certified motors is certified to screw you out of your money.

DO NOT, I repeat, DO NOT buy a vehicle from these con artists. To make a long story short I have…read moreterrible credit and needed a car. I made the mistake of going here. The salesman mike talks a good game but don't all con artists. They were able to finance me which is why they get 1 star. Paid almost double the value of the car. Within the first month of owning it I noticed the upper ball joint on one side was completely wasted. Well today I went for an oil change and they did a basic inspection. Basically the entire suspension is shot and the car is missing the front drive shaft because the pinion gear is no good. Guess what. Suspension work isn't covered under their so called "warranty". Big surprise. Please do yourself a favor and go somewhere else.

This place is a joke don't ever purchase a car from here they sell you garbage charge you twice as…read moremuch as they should and their warranty doesn't cover shit go elsewhere please

All I have to say is that the service department has not been the same since AJ left. I went to get…read moremy oil changed, and my tire sensors needed replacing. The technician told me it would cost $76.00 for each sensor, plus $200.00 in labor and additional fees and taxes. I then checked the Cadillac website and saw that the sensors were listed online for $47.00 each. AJ would never have done something like that to me. He was understanding and always made sure to take care of you. I will now be going to Cadillac in Warren or Chevrolet in Eastpointe, as I have never had any problems with them.

I purchased a 2020 XT5 in 2020 and I only take my car to the dealership for service . They are…read morealways accommodating and very kind.

Bought a Jeep Compass here in February. Brandon raved that it was the " best car" on the lot. I…read morehave had it less than two months and the brakes are scraping so badly I can't drive it! Took it to a mechanic who also told me that my AC Compressor doesn't work, my front control arms and wheel bearings need to be replaced! I still don't have the title to this car and Brandon told me that the Secretary of State is to blame! That's a lie. He is apparently being sued by other buyers, because of his lies and the " lemons" he sells! Do NOT waste your money here! These cars are trash and his word is worth nothing!!

Just got a car here three weeks ago and I already had to put in the shop. The starter went out the…read morecar and fuse box as well as wires had to be replaced $1100