I am new to central Georgia and needed a place to take my Subaru. Macon had the closest dealership…read more I'm sometimes hesitant about dealerships because they can costly and time consuming but decided to give this one a chance. I am so glad I did! They are so awesome. I thought I would need to rent a car because I'm an hour away but the service guy (Jamie) had a loaner car reserved for me at no charge. The texting service they use is so seamless. It provides you with answers quickly even if your service person is t available. It is clear and user friendly. It texts you the services and prices of each as numbers. Then you can choose if you want just number one done or one thru four or whatever. The prices were surprising reasonable. I had a long list of things done including new brakes, a/c service and a towing hitch installed. The location is right off the highway. Checkin is easy and so is pickup. They even did a complementary car wash.

I recently bought a 2018 ford Raptor from Aaron Saunders. He was very knowledgeable and…read moreprofessional. He quickly handled my purchase and trade in,in a timely manner. I would highly recommend Aaron if your looking to purchase your next vehicle from Jackson Automotive group. Thanks Aaron! Tim L.

Javoni was absolutely amazing. From start to finish, he kept me in the loop and moved things along…read moreway faster than I expected. I was on a tight travel schedule and honestly in a bit of a panic needing my truck fixed quickly--but they really came through when it mattered most. The biggest win? They FINALLY fixed my AC. This has been an ongoing headache that multiple other shops couldn't figure out, and I was starting to think it would never get resolved. Javoni and the team actually took the time to get to the root of the issue--and now it's running perfectly. Huge relief and seriously impressive work. Highly recommend!

The technician that performed the repair on my vehicle did a piss poor job. Probably put in a cheap…read morereplacement part, and did not reassemble my vehicle correctly. Noticed some issues right away, and still finding other issues. Had my son in law contact them earlier about an issue, and per usual they didn't want to own up to it.

I have had the car I purchased from them since the 8th of August it is now October It's been HELL!…read moreGranted one problem they fixed BUT I hate being lied to. when I ask questions so I know what I'm getting into, I expect to know. Yes the car was sold "As Is" but the conditions that were explained to me is in fact lies! Its bad when a mechanic tells me "TAKEIT BACK" To hear all they did was seal parts to keep the oil from leaking with a silicon substance that is now melting off and oil is all over the place is INSANE!! They lifted my car and oil was dripping in my hands! They really got over on me! I'm a single mom looking for something safe for me and my child and is still stuck with something unsafe. 0 out of 10, I dont recommend!

They have a wonderful and very helpful staff! Each worker is very knowledgable on cars and are…read morewilling to do anything to help you out! They were very understanding of my financial issues, but they were able to help me out and provide me with a great deal! Looks can be deceiving but I definitely recommend this place to anyone! They detail and cleaned my car before I drove it off the lot! I love supporting local businesses as much as I can!

One of my low-beam headlight bulbs blew, and because it seemed difficult to access, I came into the…read morestore to ask if they would replace it. I purchased the bulbs and came by the store. Preston was very courteous and advised me that he would be able to help me. I try to do "simple things" myself but when I realized that you had to go through the tire fender area, I went to the professionals. Good thing I did! After replacing the buld, it still wouldn't work. Chris had to connect the computer and reset the system. Apparently, when the bulb blew, the computer shut dow the "port" and it had to be reset. After being reset, the light came on and worked properly. These guys are great at what they do!! I will continue to use these guys and have already shown my 17 yrs old daughter how to use their service as well. The staff is always helpful and courteous.

SCAMMY SLIMEY BUSINESS.. DON'T TRUST THEM. OR THEIR FAKE FIVE STAR REVIEWS…read more (Don't you just hate businesses tbat post fake five star reviews.. and then respond to them. Like we can't see what they are doing?) I saw an online advertisement for Express Oil that said 'FREE AC CHECK'. I thought how fortunage as my ac had started blowing hot air. I called express oil and spoke to an agent and i inquired about the free ac check and the agent sounded put off i inquired about it. I asked what was included in the ac check and he blurted out "WE CHECK TO MAKE SURE IT BLOWS COLD! I asked again what tests would be run on the ac. The employee clarified they simply turn the ac on and then turn it off. So essentially the 'free ac check' is just a lie to get you into their shop.

the whole staff was so helpful Although they were backed up…read morethey took the time to help me and get me back on the road I'm so thankful to all

BIG LIARS!!!! Called me and quoted me the remaining balance price of the repair, but when I arrived…read moreto pay the balance, they stuck me for 800.00 more. F-ed me for 8 grand. They will milk a dry cow for its blood!!!!