This place is great I got my dentures replaced here 3 years ago .they are prefect now.read more

This place has the best staff I've ever experienced in a medical setting. Every time I've come for…read moretreatment the staff is so pleasant which you would think is the norm but it's really not. My insurance doesn't even cover this office but they are so great at what they do I cannot go elsewhere. Nina always goes above and beyond to make you feel welcomed. Dr. Varone is amazing as well. Not only can you tell they love their job but they really make you feel special. I couldn't be happier with choosing this place and would highly recommend them to anyone!

Olga Malkin is the best dentist in the world! She is incredibly knowledgeable, compassionate, and…read morehighly professional. Her office staff is wonderful as well. I had the best experience of my life with her hygienist, Shenon. Thank you Doctor !

Had a great cleaning at a reasonable price. Clean, well run, pleasant.staff. Loved the convenient…read morelocation

After thorough research for the Best Dentistry in NYC and wolrdwide I found APA Aesthetic. I…read morewanted to invest my money in the best best best dental work possible, so I trusted the process and went with the best. Dr. Nicholas Aguilera has done the most outstanding work on my teeth, his vision, professionalism and talent has made my experience at Apa so pleasant, along with chosen few wonderful team who understand that your mouth is your connection to the world, its delicate, and it's all about comfort, respect and experience. He speaks perfect Spanish as well, multilingual. He's not called Saint Nicholas for nothing A million times recommend.

Disaster , Apa Aesthetics did a very bad jump on my veneers . They destroyed my bite . I have…read moredeveloped TMJ from this , sleep apnea ( teeth can't find a resting place so my jaw can't close/rest when sleeping ) and my smile is so weird . I have an underbite . They admitted they needed changing then ghosted me when I called to schedule . Refusing to schedule me , saying they would call back and ultimately they have blocked me and will not reply to emails . Apa Aesthetics took tens of thousands of dollars and will NOT fix or refund me . Shame on you . Totally unethical , how do you get away with this ?? Or sleep at night ?

When we started going to Lumia dental, we were extremely pleased with how friendly and competent…read morethey were. It was an added bonus that this was a female owned and run company (of which alas they are still way too few nowadays). Their patient care is excellent and as far as any dental work is concerned, I would highly recommend them. However, as their business grew and expanded, I was starting to worry about what this would mean for their patients. My worries did eventually come true: from a patient based practice, it turned more into a corporate business, and with it, the desire/need for higher profits. As a result, they decided to no longer accept our insurance (Guardian dental, a major dental insurance company) because, according to them, their low fee schedule did not allow them to provide the best care for their patients. Now, that latter is just rethoric, for they were doing an excellent job. Why would that need to stop? No, it was because Guardians fee schedule did not make them enough profit. The way it works is as follows: a dental practice can determine its own fees for various procedures. An insurance company, through collective bargaining, can then negotiate for a reduced schedule for their clients (depending on the local competition). So, accepting an insurance first and foremost means to agree to the collectively bargained fees. While getting less profit, it means a much larger potential client base. This is the power of collective bargaining (which would be so much more effective if health care in the US would be universal, like it is in many other countries and, as a result, also much affordable). For Lumia, however, loyalty to their patients was not deemed as important as getting more profit (perhaps because of the increased costs of having expanded the business) and so they dropped Guardian as one of the accepted insurances. To give one example: our insurance pays the full fee for a cleaning every 4 months. However, they now raised their fee for a cleaning, making us having to pay more than $100 for something that was previously free. And you can guess that with more involved procedures, the out-of-pocket costs gets up even higher. That is why we had to leave Lumia as clients---essentially being pushed out as not being affluent enough clients that do not mind paying much more than they used to---and we now found an equally competent dental clinic in the neighborhood which does accept our insurance. I can only assume that we will not be the only patients leaving the practice, and in the long run, this might seriously damage Lumia (unless they can find enough wealthy clients in the downtown area).

I had my first cleaning recently and it was a great experience. The staff is friendly, my hygienist…read morewas gentle and thorough. She even provided me some great recommendations for my gum health. A super warm environment. Definitely recommend!

I've been Dr. Loflin's patient since 2010. I can say that he is an outstanding dentist, with great…read moreknowledge, experience. He is very gentle, kind. I've never had pain when I visit him. For me, the most beautiful quality is that he is extremely ethical. Would never force any dental work that is not necessary. A previous dentist told me I needed work on a tooth. Estimated to $2,000.00. Dr. Loflin had moved and I didn't know where his new office was. Luckily, I was thrilled to locate him. I went back to see him. He took X-rays of my tooth from every side, with a lot of attention. My tooth had no damage. I did not need the work. He could have agreed with the other, done unnecessary work and scam me out of $2,000.00. I know that he cares about me and does his best for me. I've sent a few people to him and they all "love" him. For me, he is the absolute best. I love him! Jasmine, in his office, is very nice, helpful. I cannot recommend Dr. Loflin enough! The best!

Dr. Loflin is the rare kind of dentist who genuinely puts his patients first. I came in expecting…read moreto need a procedure, but after a careful exam, instead of rushing into treatment, he took the time to explain everything and said we should just wait and observe for now. He could've easily done extra work and charged me for it, but he didn't. That honesty, along with his calm, caring manner and kind staff (especially Jasmine) really stood out. If you want a dentist who puts your needs ahead of your wallet, go see Dr. Loflin.

Dr. Reddy is incredibly knowledgeable, takes the time to explain everything clearly, and genuinely…read morecares about her patients. Every appointment has been a great experience because she answers every question without making you feel rushed and always makes you feel comfortable from start to finish. I have been going through a year-long dental implant process with Dr. Reddy, and her bedside manner has been exceptional throughout. She is compassionate, considerate, and incredibly relatable, which makes every visit feel much less stressful. From the initial consultation through each stage of treatment, she has taken the time to explain exactly what to expect, answer all of my questions, and make sure I felt comfortable and confident in the process. What could have been an overwhelming experience has been made so much easier because of her patience, kindness, and genuine concern for her patients' well-being. What I appreciate most is her attention to detail. She never cuts corners, always makes sure you understand your options, and genuinely wants the best outcome for her patients. You can tell she takes tremendous pride in her work, and it shows in the quality of care she provides. Beyond being an outstanding dentist, she is a warm, thoughtful, and genuinely amazing person who treats her patients with empathy and respect. As an added bonus, Dr. Reddy is absolutely fabulous and has impeccable style and taste. She is passionate about helping her patients look and feel their best. I wouldn't hesitate to recommend her to anyone looking for a dentist they can completely trust.

Amazing experience for an emergency extraction. After my original dentist couldn't fit me in, this…read moreclinic provided a same-day appointment and immediate peace of mind. The office is beautiful, and the staff is very welcoming. Miriam and Dr. Wang were professional and made me feel completely at ease, something I rarely feel at the dentist! The procedure was painless and efficient; I was out the door in under an hour with great post-op care. This office truly lives up to its reputation. If you need high-quality dental care in the city, look no further.

After visiting I was suspecting I was alone in my opinion but glad to see a lot of the reviews are…read morereflective of the overpricing and condescending tones used by staff. The teeth cleaning was quick and professionally done, and was very nice. However, the estimates given were ridiculous. Additionally, am I the only weirded out by the zero privacy? The x-rays are conducted in the open hallway and the rooms themselves are terribly sectioned. While getting photos done the door was wide open and other patience's and drs are just walking by. Just a weird experience and heads up for anyone who likes basic privacy... Also just have to call out that all of these new "good reviews" are due to them giving out a free teeth whitening pen if you make a review. They do read the review before even given the pen so it's forced compliments.

I chose Smile Lab because they presented themselves as in-network and I went there for a cleaning…read morewith no issues on billing. They then recommended a periodontal procedure after which I was hit with nearly $2,000 in unexpected charges because the specialist was apparently out-of-network, something that was never explained to me beforehand. I want to stress this point. Based on conversations with Smile, I prepaid the full cost and fully expected to be completely reimbursed by my insurance because this kind of procedure is covered in-network. The insurance claim process dragged on for months due to repeated missing documentation and resubmissions. I spent an absurd amount of time chasing updates between the office and Delta Dental. In the end, Smile Lab took no responsibility and offered no meaningful accommodation, despite the confusing and misleading way the treatment was presented. I left feeling misled, frustrated, and deeply disappointed. I can see online from other reports on yelp, Google, and the Better Business Bureau that this happens quite frequently at this practice and the vehemently aggressive way they argue with patients in these reviews and BBB report filings is appalling. Below is not my case but a related example from 2024 and 2025, you can read more on the BBB website: https://bit.ly/4450Ku6 "Now patient has the nerve to DEMAND a refund of NEARLY THE ENTIRE amount because of some misinformed letters she received from her insurance company." At some point with this unfriendly strategy, patients just give up: "I am irritated with the business and its stubborn insistence on ignoring its failure to acknowledge to me that they were not in network for this specific service before getting me on the hook for a specialist consultation fee, but have already paid my bill and am not interested in pursuing this matter further."

I am writing this review because I went in about a year ago to dr Chung and I was told I had to…read morefill multiple cavities. Since moving out of NYC and to San Diego, I had seen multiple dentists and they said I didn't need any cavities filled. I feel upset because I got ripped off paying thousands out of pocket to this office. I have wasted so much money and feel taken advantage of. This really is upsetting considering my past review rated them 5/5 would recommend. I would appreciate some response or compensation for this.

I've recently visited D. Chung's office for the first time, and it's been a great experience. I…read morefirst had an X-ray and a cleaning done. Two weeks later, I had a deep cleaning I needed, which was done in two parts. The office is professional, and my dental hygienist is the best Dr. Chung has been there every time during my 3 visits, and he knows what he is doing, highly recommended

Outstanding , Cindy was a wonderful hygienist , painless. I highly recommend .Office was very…read moreaccommodating at scheduling the appointment and for the next one in 6 months , they are open 7 days a week! No cavity club.

Great service clean and friendly always keep coming back. Highly recommend they are very…read moreprofessional and do amazing work

Dr. Armstrong is the best! She's a great dentist. I went in with a veneer that had popped off…read more She meticulously replaced it and it felt/looked fantastic. It actually looked better than before. I was really impressed with how much time she spent with me. She was very thorough and even though I had come in for veneer maintenance, she did an inspection of my whole mouth. She actually found something with my molars that my last dentist had missed. Thank you Dr. Armstrong!

Extremely disappointing and misleading billing experience. I would not recommend this practice…read more Before scheduling my appointment, I specifically called the office to confirm that they accepted my MetLife PPO dental insurance. I was told that they did, and I was explicitly assured that if there were any reason my insurance would not cover the services, the office would let me know before I came in. Their website also indicates that they accept MetLife PPO. I also specifically asked about the cost of the services beforehand. During my appointment, the dental hygienist was supposed to inform me about an additional $395 charge but "forgot." I was only informed about this charge when I went to check out. At that point, I was pressured to pay the $395 and was repeatedly assured that my dental insurance would cover 80-100% of the costs. I have now found out that the claim was submitted as out-of-network, despite my having specifically confirmed my insurance status with the office beforehand, and my insurance ultimately covered none of the $395. What is most frustrating is that I made a point of calling ahead specifically to avoid exactly this situation. Had I been told that the provider was out-of-network or that I could potentially be responsible for hundreds of dollars, I would not have proceeded with the treatment. Patients deserve accurate information about both insurance network status and out-of-pocket costs before treatment, not a surprise $395 charge at checkout followed by assurances that insurance will cover it when that turns out not to be the case. I am extremely disappointed with how this was handled and will be telling my friends, family, and anyone I know looking for a dentist not to use this practice. I will be filing a formal complaint with the New York City Department of Consumer and Worker protection as well as the Better Business Bureau over these fraudulent and misleading practices.