I tried to reach out to this company again to deal with a leak…read more Got some response but their phones were down at the time and they could only communicate online. Wasn't able to confirm a date and time as they must've been busy. The owner remembered an issue that I had last June, and what he had suggested probably would've prevented this request and this updated review from even happening that I am making presently. None of the others I reached out to had the foresight that AAA Chimney Experts had. AAA is all about quality, prevention, and minimal aggravation for the consumer. They may or may not always have a good schedule for you- it's hit or miss as it seems that way with most businesses in the construction field. Price from prior was reasonable and I would've probably gone with this company this time around, but my request was somewhat more timely than before.

I booked this guy for a simple chimney sweep. While booking the appt he didn't seem like he wanted…read moreto book the appt and said things like "I might be able to do it in about two weeks..." Once the appointment was booked there wasn't much confidence that he would keep the appointment. Because of this, I kept calling around and found someone who could do it sooner and they had a better price, so I went with them. When I called him back to cancel (with over 10 days until our appointment) he got mad and asked why I was canceling, and then proceeded to say, "you know what I'm not going to fight for this [appointment], if this guy wants to cancel then fine." And then he hung up on me. Obviously a real professional. I would suggest you look elsewhere. UPDATE: in reply to the comment below; I was not mad about availability, two weeks out was reasonable. The issue I had was the uncertainty they had that they could "probably get out to me in two weeks." "Probably" doesn't help anybody. So even though we had a date on the books, it seemed very uncertain. This is why I kept looking for other options. I called to cancel with plenty of time to give them a heads up, but the response I got was rude, and yes, they hung up on me. If they were in the field and could not talk then they could 1) not answer and take a message, or 2) let me know that they were currently occupied. Instead they asked why I was cancelling and as I was trying to answer them they interrupted me and rudely said "I'm not going to fight for this, if this guy wants to cancel then fine" and then hung up on me. Rude from beginning to end. If they didn't want to do the sweep job they should have said so, that would have been fine. But to reluctantly take the job and then treat a booked customer like that is ridiculous. It's correct I never received service from them, nor would I want to now. Their work may be top notch, but I didn't have a decent interaction with them during any of the calls. They're rude and they obviously don't see how they treat the people they speak with.

When my home had a ton of mold from water damage, I was…read moreworried I'd never be able to find someone who was honest and equipped to do the job right. Thankfully, someone recommended MSI to me. I was skeptical, but I'm happy to say that Joe and the MSI team were total rockstars. Before even starting the job, Joe eased my mind by answering all of my questions in a way that I could easily understand what was going to happen. He even helped me navigate how to submit the information as a claim with my insurance. When Mike and the rest of the MSI team arrived, they worked neatly, quickly and were just really nice people. I felt confident that the job was done well. Joe continued to check in with me to make sure all of my questions were answered and that I was satisfied with the job. Though I hope I won't need to use them in the future, I highly recommend MSI!

Earlier this year we called MSI due to mold and water damage in our rowhome from a leaking roof…read moredespite my insurance wanting to use another remediation team. My goal was to use a local team near south Philly who had experience with this type of work in rowhomes and could get started right away. I talked through my concerns with Joe and was surprised he was able to get a team out immediately. Joe's team was competent, worked fast, kept tidy, and helped document every step of the remediation services to ensure my insurance covered all steps. MSI was able to stay on track with their initial quote and we were happy to see the final cost come in slightly under. MSI persisted to counter my insurance company even after MSI received payment to ensure all costs were covered. Despite termite, mold, water damage, and roof issues - the only team that had our back was MSI - recommend you shop here first for a quote - ask for Joe.

Alex Horchuck was referred to me by his mentor who is now retired. Alex just did some masonry work…read morefor me 8-27-25. I am beyond thankfully. He was easy to work with, reasonably priced, came when said he was going to. Outside of the issues I found- He found a couple small issues, if left untreated would have become bigger issues and he took care of them for me. I highly recommend him.

Alex is a very kind, knowledgeable professional. He was super generous with his time helping us to…read moremake a decision on buying a stone house during our inspection period. He was reasonable, ethical, and did not try to sell us any unnecessary services. Rather, he just gave us the crux and a clear way to move forward regarding 2 masonry issues: improper pointing on the house and movement/cracks on the block garage.

J and J Concrete and Paving put in a patio in October 2024. Within six months time, the concrete…read morewas pitting. John, the owner, came and looked at the patio and promised he would get back to me after conferring with one of his employees as to the proper method to correct this. He told me it would be done in the Fall. The Fall came and went. When I called, they apologized for the lack of communication and assured me that it would be done in the Spring. We are now approaching August, and they totally ignored the two emails that I sent asking when I could expect these corrections to be resolved. Never again!

The did my driveway in a morning. Amazing job very professional and tidy. No muss no fuss. Came out…read moreon Monday to give me a quote and job done by Friday.

I set up an appointment for this company to give me an estimate on tuck pointing. When I spoke…read morewith the person that made the appointment, I specifically asked if the company worked in my area. She assured me that they did, so I made an appointment. I had to take the day off; they were a complete no-show. They didn't call to say "we don't come to this area." They didn't call to say they would be late. They didn't call to say they weren't coming. I actually called them to see if they were still coming. No one answered and they never called back. That is completely unprofessional.

Bob Verdes and his team did some major repair work to my cement/brick patio that was installed by a…read moreprior contractor 10 years ago. He and his team finished in a day like they said in time for us to host a party that weekend. The team was very polite and professional and the work was thoroughly done properly. Some of the patch work needed a little touch up after it cured and Bob came back within a day. I highly recommend Bob and Premier Pointing for anyone needing brick and patio work.

Thorough and professional!! Very responsive and resourceful for sure…read more I would recommend them any time.

I had a dishwasher malfunction due to a bad install, and water ended up going everywhere -- even…read moreinto my basement. Danielle was wonderful to work with. She handled everything and worked directly with my State Farm insurance, which made a stressful situation so much easier. The silver lining was that I ended up with a brand new kitchen, and it is absolutely gorgeous. Danielle helped me pick out every detail, which made the whole process feel seamless. It was such a great experience having the same company handle everything from start to finish. I would absolutely recommend Restore More Restoration.

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

Cleaver came out to do a sewer lateral inspection on our home. They were a second opinion we used…read moreas the first place was super shady and very difficult to deal with. Everyone on their staff was excellent with communication and what was needed to pass the inspection. Turns out all it needed was to be cleaned out and descaled. I have and would recommend them to everyone we know! They are honest about what needs to be completed and very straightforward with reasonable pricing!

This company is not qualified to do construction work as far as I'm concerned I been in the…read morebusiness for over 30 years and they are the worst company I ever came across in my opinion. 2 people Died for no reason I wouldn't want that to happen on a job for me.