Really had no idea what I needed. Vinny fully explained what needed to be done. Felt like a little…read moremore than I expected, but seemed it would rectify the problem. The job actually got done a little faster than they thought they needed. Problem solved.

can't say enough good things about my experience with JustDryBasement. From the very first phone…read morecall, everything was top-notch. I had contacted several companies before, and honestly, most made me feel like I was bothering them. But when I called JustDryBasement, Susan answered--and she was incredibly professional, kind, and helpful. That first impression already set them apart. She connected me with the owner, Elliot, who has been amazing from start to finish. We worked together on three separate projects, and in every one, his quality of work and professionalism truly stood out. First project: Elliot installed a French drain in my basement and noticed damage to the walls, so he recommended and installed a special polyester wall barrier. He walked me through the entire process with patience and clarity. I waited a full year before writing this review, just to make sure everything held up--and I can confidently say, even through heavy rains here in Medford, NJ, my basement has remained dry. His work speaks for itself: solid, clean, and reliable. Second project: I still had high humidity in the basement, so Elliot suggested and installed a whole-house dehumidifier (AprilAire E100). He connected it directly to the French drain system, so I no longer have to worry about emptying water or dealing with moisture. It runs efficiently and quietly--even when I'm traveling, I have peace of mind. Third issue: Recently, I had water flooding in the finished part of my basement. I thought it was the water heater, but Elliot offered to stop by just to help figure it out. And he did--within two days, exactly as he promised. He quickly diagnosed the issue: it was actually the AC pump, not the water heater. Thanks to his advice, I was able to get the original installer (under warranty) to fix the problem. Elliot didn't have to help with that, but he did anyway--because that's the kind of person he is. Beyond his technical skills, Elliot is honest, communicative, punctual, and just a genuinely good person. He always followed through on his word, showed up on time, and took the time to explain everything clearly. Even when I had concerns, he didn't brush them off--instead of just talking over the phone, he came in person to give me peace of mind. I also want to give a shoutout to his partner Phillip, who was also fantastic to work with, and again, to Susan, for being so welcoming and helpful from the start. After working with this company three times, I can honestly say: I highly recommend JustDryBasement to anyone looking for quality, professionalism, and peace of mind. Their prices are more than fair for the level of service they deliver. It's rare to find people in this field who truly care--and I'm so glad I found them. Thank you, Elliot and team!

I had a water problem in the basement of my store. It appeared on Saturday. AJ and Caroline were…read moreamazing. Immediately they asked a lot of questions and recommended a way to test for diagnosis of the problem. AJ met with me and we agreed on the remediation. His team arrived today on time and went to work. By 2:30 they installed a French Drain and cleaned up so it looked like no one had even been here. They also installed a sump pump. AJ is a real professional. He is courteous, and reliable. I would recommend him to anyone who has any difficulty that requires waterproofing services. The price was very fair as well.

I hired AJ Waterproofing to waterproof two very different properties -- my personal basement and a…read morestrip mall I own -- and they knocked it out of the park on both. With over 40 years in business, their experience really shows. The work was done quickly without any mess left behind, and the pricing was fair and transparent. Six months later, both properties are completely bone dry. It's rare to find a contractor who can handle both a residential and commercial job with the same level of professionalism and efficiency. Highly recommend AJ Waterproofing to anyone dealing with water intrusion problems.

I recently moved into a house, which I found out shortly afterwards that the builders did a very…read morepoor job on the foundation. I called Groundworks, who came out with their state of the art equipment, found out where the problem areas are, and gave a quote to fix it. Although it'll take a while to be able to afford the cost of fixing the house's foundation, I was able to have them fix the front porch since it is connected to the roof. They did a great job with leveling it, and even explaining to me what they are doing. All in all, I am quite impressed with Groundworks, and will look forward to figuring out a way to be able to afford to get the house's foundation fixed.

Before you decide on any concrete lifting/foundation repair company... this is Groundworks quality…read more.... First hand photos. I paid them over $11k for this outcome. Over 3 months and still no action or effort by them to fix their destruction from a simple (failed) garage floor lift. They are refusing to fix the damage they caused to my floor pool AND foundation. They are forcing me to sue them for the simple matter of recovering damages they caused. *Garage floor cracked into 5 pieces *Pool squares too low (already sinking)/2"caulk filling a gap they left / lifted some too high *Foundation crack from garage lift *interior basement view of crack in foundation. Buyer beware, they will take your money, damage your home, and walk.

I had water leaking into my basement after heavy rains. Not a lot of water but enough to be…read moreannoying. Dry tech added a new sump pump for me. They were neat and arrived when they said they would, which I appreciate. We had heavy rain again yesterday and there's not a drop of moisture in the basement. Also, I thought that their price was reasonable.

I didn't want to have to leave a poor review but they ghosted me after failing to completely…read moreaddress a mold issue. I paid $10k for a sump pump and mold treatment. They were prompt in having the pump and drains installed within days. My laundry room was connected to my basement and they partially demo'd the laundry wall (even left blood on the wall) and forgot to treat it with antimicrobial as new mold started to develop on this wall over the next couple of days. At that time they were amenable to coming back complete the work, applying additional mold treatment and further partially cutting up the dry wall of the laundry room. I asked if more of the wall needed to be cut and they stated that as long as it was sprayed there shouldn't be a new mold issue and other parts of the basement were also re-sprayed. The production manager acknowledged that the wall wasn't drawn onto the original contract which is why it might've been accidentally neglected but at that time, I was satisfied that they appropriately came back to fix the issue which they acknowledged should've been addressed. A month later, the insurance inspector finally came around and noticed that there was mold on wall underneath the stairs that Drytech also had partially demo'd that was parallel to the basement perimeter. The inspector felt that with this new mold formation, mold remediation was not done properly. 1 month after my basement flooded this is now the only drywall with new mold. I suspected that they also failed to treat this wall, so I contacted them again. They gave me the run around and initially attributed new mold to a leak they notice d in the foundation wall-- i initially suspected a plumbing issue and told the inspector this but he felt it was a groundwater issue and convinced me to get the the drain. There was indeed cracked disconnected plumbing was thoroughly addressed by the plumber within the week the drain was installed. This site was nowhere near the new site with mold and they were also aware of the plumber addressing this. Then the production manager stated there was new mold because of the "summer". Then he stated that the contract (which notes that I paid for "mold treatment") only includes treatment of visible mold found at time of demolition when the drain was placed. The thing is, the area under the stairs was closed and they opened it to place their drains which exposed it to moisture and water. I asked if it was standard to not spray this area with antimicrobial at the time of the demolition and never got a straight answer from the inspector nor the production manager. He continued to be adamant that to have this mold (that was supposed to addressed initially) treated, that it would be a new transaction which will cost more money, seeming completely ignoring the fact that they probably forgot to spray this area down and then stating that it because mold wasn't present there at the time they placed the drains that treatment wasn't warranted, nevermind that they opened up this area and mold takes days to develop. Also they cut up the dry wall about 3 feet which was much more than I was initially told. Also they removed perimeter flooring and at the time the mold was addressed a second time, I asked if the center needed to be removed. They said no but I didn't trust that answer and removed the flooring to find puddled water and mold formation underneath. I informed them about this and said I felt bad they had just come by to address the mold and stated I could spray the area and they didn't offer to come back they were ok with this plan. So thats why I feel like I have no choice but to leave this review as I paid for mold remediation as part of the contract for placing the pump and drains. I don't think I should have to pay additional money to address new mold on wall they had opened up and likely forgot to spray from the get go, twice. I get that this is a family owned business. The lifetime warranty for dry basement was what convinced me to get the drains. I just wish they were more accountable for addressing the untreated mold instead of giving multiple explanations instead of ignoring the most obvious explanation.

They took care of two properties for us and the professionalism and skill was impressive. So in…read moretune with the customer they were and it reminded me of how good business use to be. Their price was just right and communication on point. The end result was perfection and our basements are dry and sealed with also new sump pumps!!! Would highly recommend

From the owner: We strive for a 5 Star qualityread more

They ended up knocking out a door and part of 2 walls to fully install the perimeter waterproofing…read morein our basement. They were supposed to come back to replace those 2 parts of wall, but never did. Fine, not gonna make a huge deal out of it but something to note. Less than 1 month after we paid off this Project, we had three separate incidents of water seeping into the basement. When we called to let them know they said they would have someone reach out to set up a time to visit - no one ever did and it's been 6 weeks. Not to mention my electric is up with multiple dehumidifiers running 24/7.

today's torrential rain , we would have hours and days of cleaning up water and today we are "Dry…read moreAt Last" Marcus came out and explained the process and would not take payment until it was done to his approval. This company is wonderful. We were provided the owners cell phone number but never needed to call. We are very excited to recreate a beautiful living space now that we have no fear of a wet basement again.

Our basement would flood every time we got a heavy rain. It was horrible. 7-12 hours down there…read moreevery time with the shop vacuum trying to get the water up. Finally called aqua guard and they came out with a crew and put in a French drain system with a pump in a day- the crew was very professional and efficient. I would recommend this company to anyone that has issues or wants to be proactive. Very affordable as well.

Quality work and very professional customer service! Very quick to respond when you have issues…read morewith water in the basement.

Phillip and his crew came out and did mold remediation, French drain and sump pump installation in…read moremy crawl space. I could not ask for a more professional company, the work was done with complete care for my home, they left it as clean as they found it. I cannot recommend them enough.

Honest, dependable and nice. I had a small job and Phil Segrest (owner) treated me as if I had…read moregiven him a million-dollar contract. These are the guys I want to fix my home when it is needed!