I love coming into Ten Friends! The vibes are always positive when you walk in the door. When I…read moreknow I have a special event, this is the first appointment I book. Some days I just don't want to do my hair and know they can do it better. Whichever the case, I know I will be well taken care of by the Stylists here. I have tight curly hair and I don't trust it to just anyone, but Sara and Francesca always make my hair feel great and look fantastic. I cannot say enough good things about the Cezanne treatment! I've had many keratin treatments but this one lasts and leaves my hair feeling healthier than ever! Highly recommend!

I have been a loyal customer at Ten Friends salon for quite some time now. I had some prepaid…read moreservices remaining and use them as my schedule permits. Unfortunately, my recent experiences have been very disappointing. During my previous visit, the receptionist, Briana, tried to charge me an additional $15 "for the thickness" of my hair without giving me any prior notice. My ethnic full hair has never  been an issue in prior visits. When I questioned it, she changed her explanation to say it was because my blowout took longer than 45 minutes. I pointed out the inconsistency and suggested that if time was the issue, next visit I will come with my hair fully washed. To give the stylist enough time to blowout my hair in the 45 minute block.  At my recent visit on Friday August 29th, I did exactly that. I arrived on time with my hair washed and wet. No one mentioned any extra charges when I checked in or checked out. Yet, when I reviewed my credit card statement two days later, I discovered a $15 charge. I called to question it because I honestly thought there had have been a mistake.  Briana told me that coming in with wet washed hair "is not part of their services" and that despite my appointment taking only 43 minutes, she still charged me. The other service is to come in with already dry hair and style it. I requested to speak with the manager and was told she was on maternity leave and she was in charge. Briana also stated she would reach out to manager Lindsey.  Not even 5 minutes later she called back stating that they would not be refunding me, even though the charge was never disclosed to me or authorized by me. This is unacceptable to take advantage of a customer.  This feels like deceptive trade practice. Charging customers after the fact without notification or consent. I am essentially losing the value of services I already paid for, since my hair is "thick" mind you my hair is not curly just wavy and full. Making it easier on the stylist and not using their shampoo/conditioner. One of the best parts of getting your hair styled is the wash. There is no reason for the receptionist to change the experience.  To be clear, the stylist did a wonderful job on my hair. However, the way this location handles charges, adds arbitrary fees, and refuses to resolve disputes is not good business or good customer service. I chose to forfeit the last two services I had remaining rather than return to a place that I no longer trust. Again losing money for lack of customer service.  Beware of hidden fees and deceptive trade practices here. They pick and choose when to apply extra charges, and it feels like they're trying to take advantage of customers.

I booked a haircut with Tricia, and she was wonderful. I love my haircut, and now have a new salon…read morehome.

In answer to the owner of New Styles regarding my review. My daughter and I were done on the same…read moreday. Her husband asked to make an appointment as we both figured sometimes things can happen. After his haircut and the need to fix it, we decided not to come back. The only reason I left a review is I received a message asking for review of my recent experience. ​I did not name the stylist as I figure it may have just been a bad day.

This DryBar location is clean, efficient, and friendly. Crystal communicated with me clearly to…read moremake sure she knew exactly what I wanted with my hair, and she delivered. My appointment was quick, I did not have to wait, and Crystal was friendly throughout the appointment. I will definitely be back the next time I want my hair done!

I've always been a fan of Drybar and this one was fantastic just like the others. It's a relatively…read morenew salon with their signature style. -Classy and clean. I loved my hair style. It was exactly what I wanted for a night of cocktails. For $55 it was worth the price to me. --This Midwestern humidity turns my hair into frizz and my stylist smoothed it all away

Great partial updo for wedding guest! Also, had makeup done and loved that, as well! Would…read morerecommend!!!

I've now come here three times! Once for a blowout (with Dori) and twice for extensions (install…read moreand move-up, by Aneta). Every time has been a great experience and I leave with great hair! Definitely recommend for blowouts, and make sure you keep an eye on their Instagram for their specials!

Kacey is amazing!!! I see her for my blowouts and she does a phenomenal job…read more She is so fun to talk to and the vibes here are immaculate! 10/10 and will always come back Thank you!

Alexa did an absolutely fantastic job with my hair! She had great recommendations, and the cut was…read moresweet and new! I am grateful for her kindness and encouragement to try a new style! I would highly recommend booking with Alexa- thank you again for your expertise!

I had never heard of Jennifer's salon since it's tucked away in a small shopping center by Best Buy…read morein Aurora. But my daughter's friend gets her hair done by Jennifer, and her hair always looks amazing, so we had to check it out! First, my 16-year-old daughter decided to give it a try, and now she refuses to go anywhere else, she absolutely loves how Jennifer cuts her hair. My 8-year-old son is the same way; he won't let anyone else touch his hair but Jennifer! After seeing how much they loved their haircuts, I decided to give it a try myself, and let me tell you, I'm never going anywhere else! Jennifer isn't one of those stylists who rushes through a haircut just to move on to the next customer. She's truly passionate about what she does and takes her time to make sure you leave looking and feeling your best. I know some people might hesitate because it's a Korean salon, but please don't let that stop you! Jennifer is amazing, she doesn't just cut your hair, she teaches you what's best for it and how to keep it healthy. She pays close attention to your face shape and knows exactly what will and won't work for you. I trust her so much that I just let her do whatever she thinks will look best and she nails it every time! If you're looking for a stylist who truly cares and delivers amazing results, you have to check her out! You won't regret it!

I've finally found my go-to salon that's clean & gives the service you wouldn't expect! I've been…read moreoffered tea & water while having my full hair color. I've also been given a throw pillow to rest my hands on as the owner observed I was watching on my phone while waiting. These are the things that will make you want to come back! Oh and my hair color came out perfect and my scalp didn't get itchy after as they only use natural products! I cannot compare the place & service from my previous "U***" salon. Owners are friendly! Place is clean! Superb service!

Coming to this salon is such a treat! I really enjoy the atmosphere, always being very clean and…read morerelaxing. All of the ladies are kind and welcoming. Maria Garcia is such a lovely addition to their team and she did an incredible job on my hair. It had been over three years since I stepped into a salon, and my ends were dried, split, and the color was very dull. Patiently listening to my hair hopes, Maria combined experience with expertise and came up with a plan that left my hair soft, manageable, and looking vibrantly healthy! I could not be happier with my cut and color, and the scalp massage I received during my shampoo would have been worth every penny alone. I encourage anyone looking for an exceptional salon experience to look no further!

Rachel does an excellent job cutting my hair!. She has done so for years. And she is very nice!read more

I've been seeing Tiffany on and off since around 2016, and she consistently does an excellent job…read morewith both cuts and styling. During my most recent appointment, she worked wonders on my highly damaged hair with a great cut, along with shampoo and conditioning treatments that left my hair feeling much healthier. I also had a root touch-up and highlights done, and the results were fabulous. I was so happy with the outcome that I booked my next appointment before leaving the salon. The quality of Tiffany's work and the overall service at Paul Joseph Salon have kept me coming back for years. I've even brought my daughter in for services and will continue to do so. Highly recommended!

Paul Aveda Salon is my go-to spot, hands down. They…read moreseriously know what they're doing here. Every time I get a base touch-up or refresh my balayage, I walk out feeling like a whole new person -- and the compliments don't stop. I'm talking everywhere... even at the gym Geta is the BEST. Not only is she incredibly talented, but she makes the whole experience so fun and relaxing. It's basically therapy at this point ...catching up on mom life while sipping tea and getting my hair done? Say less. Consistent results, great vibes, and a team that truly delivers. My ride-or-die salon ‍