1 out of 5 chances have they gotten my shirts done correctly. Once ! I only ask for NO starch. That's it. Very easy request in my opinion

I have mixed feelings about this place. We used them for the first time recently when two of my son's blankets got some sort of ink(?) stain on them. I called ahead and they told me they could try and to bring them in. I had to pay up-front for the services ($2/blanket) without a guarantee of service or refund if the stains remained. I figured a $4 gamble was worth it. When I came to pick up the blankets, the stain was lightened on one of them, but not only did the other one still have the stain, but it was so bleached that it was a completely different color! So glad I checked before I left or else I would have been SOL (per their sign). I mentioned it to the guy and he gave me a new ticket and the phone number of the manager, and told me that he would call me about the incident. Over a week later I finally called him (I was out of town and figured he would call me before I got back). Luckily they still had the same blanket at Carter's, so I bought a new one on the promise that I would be reimbursed for half of the blanket, and the monogram would be redone on the new one for free. I was given a time frame of 3-4 days, called on the 4th day, and picked up both blankets and some money. The money was more than half of the cost of the blanket, but less than the cost plus the original $2 payment. So I don't know if they were being generous or stingy. Oh well. I will probably try another place before I go back to this one. read more

Button came off of my jeans during dry clean, they made it right and fixed them with no issue. Great people to do business with! Only dry cleaners I'll be using in the future. read more

I've given these guys a few chances and simply can't go back. There's always some kind of unintended crease in my dress shirts the first time, starch splatterings the second time, suit jacket was ironed poorly the third time, and now, some kind of stain right on the front of my shirt. I'm done. Going elsewhere. read more

Dryclean Supercenter - Stains fresh off the hanger - Dry Cleaning Near Me - North Richland Hills, Texas

I have been using their services for many years. I never had a problem until recently. I had two brand new Calvin Klein red shirts for work that each cost $50.00. I never even got to wear the shirts. When I picked them up both shirts had blue dots on them, and when I pointed it out the girl said it happened to another customer and it was from the pressing. She said they would redo them for me. Went back and the spots are still there. Different girl said they could try again and see if they come out. She took the shirts in the back and showed some lady who I expect is the owner/manager who said the spots didn't come from them. She refused to reimburse me for my shirts that she ruined, and she wouldn't even come up front and talk to me about it. Terrible customer service! So why would they keep trying to fix something if it didn't happen there. Doesn't make sense! The girl up front said the other customer finally gave up because they couldn't get the spots out. If you care about your clothes don't take them here. read more

Dryclean Supercenter - Blue dots on my shirt - Dry Cleaning Near Me - North Richland Hills, Texas

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Friendly staff. It is refreshing, in this day and age, to be greeted by name when you drop off and pick up your clothing. The dry cleaning comes out the way it was intended to be. The clothing is done and available when promised. No complaints! read more

I've taken my clothes here on several occasions and haven't been disappointed. Each time the clothes come back perfect. I even took a dress there that I had thrown out and my husband rescued it telling me to try the cleaner. They were able to get all the stains out caused by bleeding in the washer. I was very impressed. I hear horror stories about dry cleaners ruining clothes but I haven't had a problem with this place at all. read more

As dry cleaning goes they are good. Cleaning is done on site, they are friendly and efficient and take competitors coupons. I haven't had anything ruined or missing and my cleaning has been ready on time every time. read more

We went to this place twice and had poor service in all respects. They didn't do the cleaning well, had difficulty locating my shirt and jacket both times, accused me of bringing back someone else's tag! and to top it all made us pay ahead of the cleaning. Who does that? read more

I recently dropped off baseball pants to have them hemmed. I placed a safety pin at the desired length. I paid for them in advance and was asked to return about five days later to get them. When I brought them home the hem was about 2-3 inches off and the original pin holes (from the safety pin) were still in the pants. I returned and explained that there must have been an error and showed the representative. She advised she would speak to her manager and that I should come back in a week. When I did, surprisingly I was told I would have to pay for the pants hemming again?! I was told the manager told her this. For a place I was spending on average about $40.00 a month, I hope double-charging me for their mistake was worth it. I am never dropping my clothes off there again for dry cleaning. read more