Have been doing business with the owner of this establishment for over 20years and have never had…read morean issue, recommend anyone looking for a great one stop gas station look no further you found it.

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

DO NOT WASTE YOUR MONEY! I often use the Platinum Wash and I have noticed some of the machines…read morebreaking down over the past year and had hoped someone was writing to them, but apparently they do not care about the emails they receive as I recently wrote them with NO RESPONSE. DO NOT use the two middle machines at all for sure! The undercarriage cleaner does not work on one of them, and the soap on the other acts funny. There are suds on the first round and only spatters of water on the second. I left the wash DIRTIER than when I went in. I didn't think that was even possible! I had to drive out of my way to go to a Casey's car wash where my car actually came out clean, AND at a cheaper rate. Laserwash of Urbandale owes me $24.72 for the two wasted washes I went through but no one will respond!!!

Had car wash today at 17:10 8/22/25 paid $11.00 and i entered around 4 seconds then the wash was…read morestop . i called this number x3 515-278-9274 auto voice mail set up . I left message for complaint. Hopefully they return my fund or give a different code to go wash again. it's very bad service . still haven't hear from them yet.

The foam brush and rinse were only options to use. All the other pre rinse, bug remover, and other…read moresoaps were out.

Don't fall for this. You might as well throw your money in the garbage because the drive-thru wash…read moredoes NOT clean your car. I should have known better when no other cars were using the wash when I pulled up.

This location has very bad vacuum suction. I actually thought the vacuum system was off. It was…read morethat bad. Their car wash was fine but if vacuums are included in the monthly subscription, they should work. I'm going to try a different location.

I purchased a new vehicle and came into Mister car wash this morning to switch my membership from…read moremy old car to my new car. AJ was extremely pleasant and took care of my request and only a few minutes time I appreciate the efficiency and the pleasant customer service.

Kiosk barely worked, card reader was inconsistent, didn't get a token for the free vacuum that I…read morewas supposed to get, also didn't get the receipt it asked if I wanted, had to find the secret spot in the touch pad to register any choices.

This is the third try at using 2 ultimate car washes in WDM and I have had the exact same outcome…read moreevery time. Never again. Don't waste your money.

Well kept, warm water, nice pressure for hoses and vacuum. I will undoubtedly return.read more

My go-to car wash on this side of town. There are usually short lines and always a good experience…read more I don't love the narrow turns in/out of the stalls but not enough to make me go elsewhere.

I've had issues with both WDM Ultimate Car Washes but more often the Grand Ave location…read more I've frequented this location since moving to WDM in late 2019. I used to consider it one of the best DIY car washes in the metro area. About two years ago things began going downhill in a big way. The soft water rinse hasn't worked 90% of the time I've tried to use it. About 2/2 of the time nothing comes out of the wand when the pre-wash mode is selected. Tonight I couldn't get soapy spray when high pressure wash was selected nor did soft water rinse work!! This was the last time I'll visit either Ultimate C W location. I suggest others save their money and find another car wash too. I would give zero stars if I could.

First time trying this place and the first time trying a brushless carwash. Purchased the top wash…read morefor $13. The suds were very colorful and they have a pleasant smell with each application. Unfortunately it really didn't do a good job. There was still bird poop on the front of my car and dirt on the roof and back.