1. Chicago Performance

    1. Chicago Performance

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    South Elgin, IL

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    Chicago Performance

    4.0 (25 reviews)
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    18 years ago

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    7 years ago

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    8 years ago

    I worked with Ken many times over the years. He runs a very good and honest shop to deal with.

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    9 years ago

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    17 years ago

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    17 years ago

    Business owner information

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    Ken K.

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    15 years ago

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    14 years ago

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    10 years ago

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    11 years ago

    Excellent Motorcycle Shop! Ken was very helpful! Thank you

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    8 years ago

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    13 years ago

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    18 years ago

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    Review Highlights - Chicago Performance

    Ken had the chain I needed in stock, levers only took a couple of days to arrive, and got a good deal on a Q2 rear tire.

    Mentioned in 11 reviews

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    Cycle Werks in Barrington - 2025 BMW K1600B Grand America with 1200 miles and is unstable over 55mph.

    Cycle Werks in Barrington

    (41 reviews)

    I've been coming to this place since my brother, Dirk Christopher Hostetler (Host, near the end)…read morepassed way on October 19th, 2008 and willed me his R1200c. They are amazing and you'd never know that this is the most active BMW dealership in the state. The service department has consistently given me precise diagnostic work, clear estimates, and meticulous documentation of all maintenance, from valve adjustments and final drive service to complex electrical troubleshooting and software updates including when I messed my electrical system up bad by installing an LED nightlight system on it. Their technicians treat older oilheads and newer water-cooled models with equal competence, use OEM parts unless I request alternatives, and always torque to spec and log service intervals so my maintenance history is complete and easy to reference. I sold that 1200 with all its maintenance paperwork and bought an R18. Turnaround times are accurate, communication is proactive (calls, texts, and photos when needed), and they're transparent about what is urgent versus what can wait, which makes long-term ownership planning honest and straightforward. The parts guy and his counter is efficient, knows microfiche and part supersessions cold, and can usually get obscure components within a couple of days. Overall, the operation feels like a high-volume shop in terms of capability and inventory, but with the attention to detail and personal familiarity of a small, specialist BMW-only garage. Do NOT ignore the huge selection of used bikes of EVERY MAKE that they've serviced and, many times, have rebuilt. Their inventory is ENORMOUS and their prices are below market (I am constantly amazed at their below market deals).

    I'm unfortunately updating my previous positive review after a disappointing experience regarding…read morethe 600-mile service on my 2025 BMW S1000RR. To be clear, the service itself was completed professionally and I paid the $420 bill without issue. My frustration is not about paying for maintenance -- it's about feeling misled throughout the process and disappointed by the lack of customer care. When I purchased the bike brand new, I was told the first 600-mile service was included. Because of the Midwest riding season and winter storage, I didn't hit the mileage until later. During visits in January and March, I specifically asked if I could bring the bike in early for service since I was still under the mileage requirement at the time. I was told no and that the bike needed to be at least around 550 miles before the service could be performed. Now, after completing and paying for the service, I was informed that as of January 2026 the bike actually could have been brought in as early as 350 miles. That was extremely frustrating to hear because it directly contradicted what I had been told previously when I made efforts to schedule the service earlier. Had I been given accurate and consistent information from the beginning, this entire situation could have been avoided. What also disappointed me was that the 6-month limitation was never strongly emphasized during purchase or during my follow-up visits. Most dealerships that value long-term relationships would at least provide a courtesy reminder or better guidance regarding an important warranty/service deadline, especially for customers who actively service and purchase through them regularly. Unfortunately, that was not the case here. I completely understand dealerships have policies and need to run a business, but consistency and customer communication matter. I've purchased and serviced 3 BMW motorcycles through them, regularly bought riding gear there, tipped staff generously, and even referred multiple customers who ended up purchasing bikes from them. I genuinely believed I was building a long-term relationship with this dealership. In fact, I was seriously considering purchasing a new M1000R from them as my next bike, but after this experience, I've decided I'll be taking my business elsewhere. This review is not directed at any one employee personally, but rather the overall handling of the situation and lack of customer goodwill. Very disappointing experience from a dealership I previously spoke highly of.

    DSP Motorsports - 2024 Goldwing

    DSP Motorsports

    (86 reviews)

    5 Stars - Outstanding Service from Isabel at DPS Motorsports!…read more I recently purchased a 2024 Honda Goldwing from DPS Motorsports, and I couldn't be more pleased with the experience--especially thanks to Isabel. From the moment I walked in, she was welcoming, knowledgeable, and genuinely enthusiastic about helping me find the right bike. Isabel made the entire process smooth and stress-free. She answered all my questions with confidence and clarity, never rushed me, and made sure I was completely comfortable with every aspect of the purchase. Her professionalism, attention to detail, and friendly attitude really stood out. The Goldwing itself is everything I hoped for--powerful, smooth, and loaded with features--but what made the experience truly memorable was the level of care Isabel put into making it all happen. If you're in the market for a motorcycle, I highly recommend DPS Motorsports--and definitely ask for Isabel. She's a true asset to the team and made this an exceptional buying experience from start to finish!

    Really off vibes if you are a woman. Took my bike in for an oil change and safety check (chain,…read morefluids, brakes, etc) Didnt say hello and just stared at me as I came in and approached the desk. Really odd. Got the bike back after a $200+ oil change and safety inspection, and the broken clutch lever was not even noticed, makes me wonder what else was missed. The bike was dirty when I dropped it off, still dirty when I got it back. Dirty isn't the problem, but the dirt lets me know what was and was not touched. Really wondering if anything was actually checked. And again, being stared at silently like I had tree heads when standing at the service desk was really off-putting. Went back recently and the staff were different guys (the service department has since been moved to the other side of the building). They were more normal and friendly, but I cant get over the weird experience last season and still wonder what was missed that last time. Update: second time I've been in since my weird experience- very friendly and helpful. Worked with me to get my bike back on time before a scheduled trip. Very glad that the odd experience was a one- off type thing.

    Phast Quads N More - We

    Phast Quads N More

    (4 reviews)

    I highly recommend staying away from this business! This guy is a liar and is SO rude! I purchase a…read moreused arctic cat kitty cat from him and after three weeks of waiting for him to ship it out to me he sends me a phony screenshot from a shipping company stated it was shipped. I call the shipping company and they have nothing on file coming in my name. I call him out for it and he calls ME a scam. Like dude! You took my money and I have nothing in return. I paid over 1700$ for the kitty cat snowmachine. The least he could do is tell me he wasnt willing to ship it to me rather than charging me for it and not shipping it. After looking at reviews on Phastquadsnmorellc facebook page it looks like Im not the only one who has had an extremely bad experience with this business.

    Owner threatened myself and my family…read more This is the worst business I have ever been to. The owner first told me he would have plenty of ATV's available and to come in on a Saturday after I visited the store on Wed. and he closed early. Once there he shrugged me off to talk to a friend for a good 10 min not even acknowledging my wife and I were in his 100 sq ft store. After I asked him what he had available he said he only had one of what I wanted left and ignored the fact he told me to come in on Sat and not earlier. Upset but looked past it, we made a purchase. After purchasing two kids ATV;s before Christmas and being told one would be ready before and one would come in after that is where the experience gets worse. He said he would call me on Monday before Christmas to confirm he put the ATV together. He never reached out, then when I reached out on Tues. he tells me very rudely he will get to it when he gets to it and I will know because he will call me. Again, I was upset that the owner was talking to me this way but moved on. The next day he tells me he doesn't have the red ATV only blue and this is the day before Christmas Eve. Turns out he sold the one he sold me and expedited another one but got the wrong color. He blamed it on the manufacturer saying he could not see through the box. No apology only combativeness. Started to get very rude with instant messages and told me not to tell him how to run a business and to F-off, etc. and that he would refund me. So I had to scramble and drive hours to another dealer to get a gift in time for my kids and he still continued to refuse to refund my money and tried to impose a restocking fee and cancellation fee etc. After I wrote a bad review, he threatened me. Spammed my work, family and friends and continues to threaten me. He even found my home address. I have had to go to the police to file a report because he cannot run a business. I would stay clear at all cost.

    Chicago Performance - motorcyclerepair - Updated September 2026

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