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    Chicago Performance

    3.9 (23 reviews)
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    Services - Chicago Performance

    Motorcycle repair

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    1 year ago

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    4 years ago

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    8 years ago

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    4 years ago

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    16 years ago

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    8 years ago

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    18 years ago

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    7 years ago

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    15 years ago

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    7 years ago

    I worked with Ken many times over the years. He runs a very good and honest shop to deal with.

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    9 years ago

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    17 years ago

    Helpful 4
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    17 years ago

    Business owner information

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    Ken K.

    Helpful 6
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    15 years ago

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    10 years ago

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    14 years ago

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    10 years ago

    Excellent Motorcycle Shop! Ken was very helpful! Thank you

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    8 years ago

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    13 years ago

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    14 years ago

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    14 years ago

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    15 years ago

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    18 years ago

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    Review Highlights - Chicago Performance

    Ken had the chain I needed in stock, levers only took a couple of days to arrive, and got a good deal on a Q2 rear tire.

    Mentioned in 11 reviews

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    Cycle Gear - The axle

    Cycle Gear

    (60 reviews)

    $$

    Needed a bunch of gear(elbow, knee, chest/back, gloves, helmet) and didn't want to wait for…read moreshipping. Individual named Mike helped me initially, but what was kind of weird was that he just stepped away completely after he bought out a helmet in the size I wanted but not the color. As I was trying it on, another employee approached me and started making small talk, like he stayed right next to me until I handed him the helmet after I tried it on, then left me alone. Straight up felt like he may have thought id take off with the helmet. I was really debating on giving them my business after that, but then a 3rd employee asks me if everything was okay and he was super nice. He went and got exactly what I wanted out the back. I decided since I was already there, I'll buy just the helmet there and get the gear online. I would say that they're pretty stacked up in terms of gear, but that little interaction with the one employee really caught me by surprise. Can't say Id come back.

    Worst place to change your tires , bought two new tires from them , they destroyed my rim brand new…read more, and for three days they were telling me they can take off the old tires, I knew something is going on When I went there they told me they mess up my rims , they were trying to tell me we gonna take it to a shop to paint it , no no , I need brand knew the way you got it , now to change tires for one day it's gonna take me more they a month Bunch of kids in the store, they can't use a screw driver , they playing with brand new BMW wheels

    Cycle Werks in Barrington - Photo taken November 4th 2023 showing the harness connections on the pump assembly Cycle Werks removed...no visible corrosion

    Cycle Werks in Barrington

    (41 reviews)

    I've been coming to this place since my brother, Dirk Christopher Hostetler (Host, near the end)…read morepassed way on October 19th, 2008 and willed me his R1200c. They are amazing and you'd never know that this is the most active BMW dealership in the state. The service department has consistently given me precise diagnostic work, clear estimates, and meticulous documentation of all maintenance, from valve adjustments and final drive service to complex electrical troubleshooting and software updates including when I messed my electrical system up bad by installing an LED nightlight system on it. Their technicians treat older oilheads and newer water-cooled models with equal competence, use OEM parts unless I request alternatives, and always torque to spec and log service intervals so my maintenance history is complete and easy to reference. I sold that 1200 with all its maintenance paperwork and bought an R18. Turnaround times are accurate, communication is proactive (calls, texts, and photos when needed), and they're transparent about what is urgent versus what can wait, which makes long-term ownership planning honest and straightforward. The parts guy and his counter is efficient, knows microfiche and part supersessions cold, and can usually get obscure components within a couple of days. Overall, the operation feels like a high-volume shop in terms of capability and inventory, but with the attention to detail and personal familiarity of a small, specialist BMW-only garage. Do NOT ignore the huge selection of used bikes of EVERY MAKE that they've serviced and, many times, have rebuilt. Their inventory is ENORMOUS and their prices are below market (I am constantly amazed at their below market deals).

    I'm unfortunately updating my previous positive review after a disappointing experience regarding…read morethe 600-mile service on my 2025 BMW S1000RR. To be clear, the service itself was completed professionally and I paid the $420 bill without issue. My frustration is not about paying for maintenance -- it's about feeling misled throughout the process and disappointed by the lack of customer care. When I purchased the bike brand new, I was told the first 600-mile service was included. Because of the Midwest riding season and winter storage, I didn't hit the mileage until later. During visits in January and March, I specifically asked if I could bring the bike in early for service since I was still under the mileage requirement at the time. I was told no and that the bike needed to be at least around 550 miles before the service could be performed. Now, after completing and paying for the service, I was informed that as of January 2026 the bike actually could have been brought in as early as 350 miles. That was extremely frustrating to hear because it directly contradicted what I had been told previously when I made efforts to schedule the service earlier. Had I been given accurate and consistent information from the beginning, this entire situation could have been avoided. What also disappointed me was that the 6-month limitation was never strongly emphasized during purchase or during my follow-up visits. Most dealerships that value long-term relationships would at least provide a courtesy reminder or better guidance regarding an important warranty/service deadline, especially for customers who actively service and purchase through them regularly. Unfortunately, that was not the case here. I completely understand dealerships have policies and need to run a business, but consistency and customer communication matter. I've purchased and serviced 3 BMW motorcycles through them, regularly bought riding gear there, tipped staff generously, and even referred multiple customers who ended up purchasing bikes from them. I genuinely believed I was building a long-term relationship with this dealership. In fact, I was seriously considering purchasing a new M1000R from them as my next bike, but after this experience, I've decided I'll be taking my business elsewhere. This review is not directed at any one employee personally, but rather the overall handling of the situation and lack of customer goodwill. Very disappointing experience from a dealership I previously spoke highly of.

    Chicago Performance - motorcyclerepair - Updated June 2026

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