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    DSW Designer Shoe Warehouse

    3.4 (78 reviews)
    ModerateShoe Stores
    Closed 11:00 am - 7:00 pm
    Updated over 3 months ago

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    Dale S.

    First, I must say that I am not an avid shoe shopper. I prefer to buy online and save time. So, I ordered 2 pairs of shoes from DSW to try. I felt their selection of wide width shoes was somewhat limited but I wanted to try them out and when they arrived, the shoes were terrible. They were definitely not wide and the boxes were torn and smashed. Usually I would not bother but since it was a lot of money, I returned them to the store and tried shopping on my own. I was greeted by Esperanza right when I walked in and I was able to do a return. She gave me store credit and I took a look around. The store was clean and well organized and I was able to find a pair of shoes that were comfy that I was happy with. Elaine helped us check out and I must say that both employees were friendly, helpful and patient which I really appreciated. Overall I had a good experience at this store and was impressed by their offerings. I will still probably shop online for the most part but after seeing their in-store selection (and lots of other little gifts and items they offer) and especially after the great service I received, I would recommend them and definitely come back if I needed something right away.

    Amy O.

    Now we got a suit now we need the shoes.. Around the corner from getting a suit.. Walked in and after looking at several dress shoes, finally found the one. At the check out, I asked about a shoe horn, and they actually had one left!

    Sonya E.

    Had to pick up a birthday gift for our one year old niece. This DSW is just like all the other locations -- huge floor plan, lots of options for everyone and for any occasion, and competitive pricing. This store is practicing COVID19 guidelines to operate in that face coverings are required, hand sanitizers are offered at just about every aisle, and social distancing signs are plastered all over the place. I have never noticed that DSW also sells accessories for the ladies like purses, scarves, earrings, bracelets, necklaces, etc. Good place to pick up nylon stockings and socks too. Customer service was pretty was standard. I know those who work in giant retailers are just worn out. COVID19 has put a strainer on all of us.

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    3 years ago

    Store was clean and well stocked. I went to find my daughter some shoes and was able to find some she loved

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    Page 1 of 2

    Ask the Community - DSW Designer Shoe Warehouse

    Review Highlights - DSW Designer Shoe Warehouse

    I get compliments all the time!), and my moccasins (super comfy!)..both low and knee highs...

    Mentioned in 2 reviews

    Read more highlights

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    Shoes That Fit - Foot scanning machine

    Shoes That Fit

    4.2(43 reviews)
    3.7 mi
    $$$

    I purchased a pair of shoes from this store approximately six months ago and unfortunately had to…read morereturn them within their allowable return timeframe because they did not work out for me. I was informed that their store policy does not refund customers back to the original payment method and instead refunds are issued by mailed check within about 14 days. It has now been almost six months and I still have not received my refund. I have called the store numerous times to follow up and each time staff members tell me that only the store manager/owner can assist me. My calls are then transferred to voicemail, but none of my messages have ever been returned. Extremely disappointed with the lack of communication, customer service, and failure to issue a refund that should have been resolved months ago. Customers should not have to repeatedly chase down a business for money they are owed.

    Being a disabled Army Combat Veteran, I see the Veterans Affairs (VA) on a regular basis to…read moreinclude. One of my more recent appointments was to a Podiatry specialist where they setup an appointment for me at Shoes That Fit for customs orthotics and Shoes. My first appointment for my personal fitting was on a Saturday morning. Once I arrived I was greeted and taken to a sitting area in front of a foot scanning machine. I was asked a few questions and then placed my feet on the machine to be scanned. After the scanning process was done, and I was then asked by the female assistant what type of shoe I was looking for; i.e. standard every day, dress/casual, or running. I told them something like my New Balance 998's that I was wearing st the time of my visit. So the lady helping me decided to find a New Balance they had in stock that could work. Once all of that was taken care I was then given another follow up appointment, to try the fit of the new custom orthotics and shoes. At my follow up appt I then tried on my new shoes with the custom orthotics. Once I had both pair on the lady helping me had me walk around the store with them on to see how they felt, because if they didn't feel right I could get the orthotics fix and tried on again. Everything felt fine though so I took my new shoes home after thst fit. Overall: Staff was very professional and extremely helpful, and I left with ni issues with my new shoe or custom orthotics.

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    Shoes That Fit
    Shoes That Fit
    Shoes That Fit - Come check out our new cute socks!

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    Come check out our new cute socks!

    Athletic Shoes

    Athletic Shoes

    1.1(9 reviews)
    0.8 mi
    $$$

    Wish I could give less than 1 !! An extremely rude & disrespectful man runs this place! My…read moredaughters boyfriend bought her a pr of mens Vans for her bday. They're too big so I brought them back for an exchange, offering to pay a restocking fee. Yesterday the guy presented himself as the owner to my daughter, saying they're dirty & worn. She only tried them on, I've got a video to prove it! Today the same guy he said he just works here. I asked to speak to the owner & he kept asking why, he's already told me what the policy is. I very calmly said I just want to speak to someone with authority. He went from not knowing the owners name to the owner being out of the country. Ultimately I took his pic, which angered him, & left after telling him I was going to yelp this & share with everyone I know.

    I bought gray Tom's here on Thursday 4/26/2012. I was the only customer in there for an hour…read moredebating between red and gray and the size 5.5-6. The male salesman said to get a size 6 so it doesn't stretch. I only tried on the right foot. When I wanted to wear them Friday 4/27/12 I found out that the left foot didn't fit, it kept slipping off so I wanted to return it. It's now Saturday 4/28/12 and I have the receipt and shoes, but the salesman says I need the box when his return policy doesn't specify ANYWHERE about returning it with the box. Also, they are more expensive here than any other store. $10 more expensive.

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    Athletic Shoes
    Athletic Shoes
    Athletic Shoes

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    Red Wing

    Red Wing

    3.3(33 reviews)
    0.9 mi
    $$$
    Established in 1905
    Family-owned & operated

    I've always bought Red Wing shoes because I've always felt like they were the cream of the crop…read morewhen it comes to work shoes. Last Sunday I went in and bought some work boots. They looked amazing and I tried them on. They felt good and I thought they looked good. When I used them the next day. The tongue of the shoe hurt my foot really bad when I would lace them up. I had to tie them loosely and when I would take a step they were uncomfortable. I called Red Wing and just like that Sunday when they showed me great customer service in the store they also showed me great customer service over the phone. They said I had 30 days to return them. They said to try them out for 2 weeks and see if maybe all they need is to be broken in. Like I said customer service was really top notch the store was clean the employees were super nice and friendly. Only thing I would say is that the work boots did get more expensive the most I've spent before was about 250. This time the bill was 320, They are good shoes and your feet are your money makers so you need good boots to protect them. Red wings is what you want.

    Vaughn is a 5 star guide. I don't want to short his professionalism by calling him a salesman…read morebecause he knows his stuff and helped me reach the perfect fit for my feet. I'm an HVAC installer and he asked the necessary questions that got me my comfortable boots. Will definitely come back knowing Vaughn will take care of me.

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    Red Wing
    Red Wing
    Red Wing

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    DSW Designer Shoe Warehouse - shoes - Updated June 2026

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