This location is pretty big! I stopped in to pick up some shoes for a work trip and I found an even better option than what I was looking for. There is a vaudeville selection of shoes and a very reasonable clearance section. At checkout I opted to have them scotch-guard my shoes for $8.99. This is something I did not know they offered and perfect for my new white shoes. Thanks! read more

I like this location. DSW is filled with various types of shoes and accessories for everyone. At this location, you enter and then you ride the escalator to the store. The upper level is huge. You are greeted with the people working the counter. You turn right and there's quite some shoes to look at with rows and rows of different types of footwear. I like the accessories section too. There's cool bags, wallets and keychains to browse. I also love the back of the store where there's a selection of shoes and accessories on sale. I often buy something from this part of the store. I also tend to buy something near the displays by the checkout counter. I like the rewards and how you can get freebies sometimes. I recommend checking out this store especially if you are on the hunt for some good shoes. read more

Just browsing the aisles looking at women's shoes, boots , sandals and clearances not much of a bargain but they do have sales and offers on their app. They also have shoes for kids and men's section. Did not have my size in most of the shoes that I wanted and ordered online Ladies lots of accessories purses, socks , shawl etc read more

DSW Designer Shoe Warehouse - Shoe Stores Near Me - Sacramento, California

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I am always a fan of DSW retail stores. They carry a massive selection always, you can usually find a team member on the floor for questions or sizing, there's always a deal, sale, or reward on their app. All sizes, all gender types for shoe styles, handbags, there is something for everyone! Also, large parking lot. This is near the Arden Mall but not in the mall. read more

First time here and was picking up my online order to store pick up. It's cool to see escalators when you first walk in. Takes you up to the second level where you get hit with the nostalgic brand new shoe smell. I was greeted immediately and nicely by the front register employee. She was also the one who helped me shortly after. I arrived a little early, but she still helped me and genuinely went to go pick my order for me. I was so appreciative of that gesture. Her name is Maya or Jemaya. She went above and beyond. Her customer service is exceptional! Alone off of that as a customer I am coming back. The value and selection is amazing btw here at DSW ARDEN. Great prices! read more

DSW Sacramento please get it together! I've shopped DSW across many states spending thousands of dollars and have experienced at minimum satisfactory service. I've come to this store at least five times and every other visit it is an unpleasant experience. I've held off from yelping due to handful of times where I received "decent" service and were greeted. But You've got to do better and hire individuals with a pleasant attitude and a mediocre of customer service. I do want to end with a positive comment- Abby was friendly and seemed genuinely interested in helping me find the right shoe for my hubby last week. And there was a gentleman with glasses who also greeted me and offered to assist me. Thank you both! That's the level service I expect to receive on every VISIT. read more

Wow. Terrible customer service. I am a regular customer and brought back a pair of boots 4 months after purchasing (it's original box and receipt!) The boots had been lightly worn around the house (as you are supposed to do!) and didn't feel right. I went to return assuming it would be for store credit since it was past 60 days. They outright refused saying it had been too long and told me I could "donate" the shoes through the store, which really feels like a racket. Horrible business practice since they have now lost a regular customer (actually 4 including my husband and 2 teenagers.) Will NEVER SHOP HERE AGAIN! Plenty of other options. Bye bye. read more

Soooo, I ordered two pairs of shoes online (not realizing the order wouldn't be fulfilled until the morning) and since I was in a rush and hoping to get them ASAP, the amazing and patient staff pulled my order and had it ready within minutes. They were so accommodating and friendly. The store always has a great selection of name brand shoes and accessories, is clean, and the staff are always helpful. read more

My mother had eyes on a specific Nike shoe that DSW carried at a good price, so I ventured out to this store to make the purchase for her. I found the shoe she wanted but noticed a sticker on the box that read "ask associate for the right shoe" then went straight to checkout. I stood in the front where I met with the cashier -- I greeted her and she replied, "I'll be with you in a minute." As I waited for this employee to get situated, she stared at me to cue that she was ready. I asked, "Can I get the right shoe?" She responds, "What?" I repeated myself again, asking for the right shoe to the box I presented in front of her in which she replied, "So, what are we doing here? What's going on? Are we trying to make a purchase or what?" I was taken aback because: (1) she didn't greet me at all and (2) what do you think is happening here if a customer comes to you with a shoe box, asking for the other shoe at checkout? Is this not common sense that I wanted to make a purchase? At this point, I'm baffled by how unfriendly and awfully rude this associate is and had to clarify that I am making a purchase, hence asking to complete the pair of shoes. She ends the transaction off by giving me my receipt and pushing the shoe box towards me, no bag included. This was definitely one of the worst shopping experiences I've had in a long time and sadly, my first-time purchase at DSW. I'm never coming back. read more

Did not have What the wife was looking for , not a big deal as we were in the area, would not make a trip just to go to this store ... seen alot of people walk in and around and leave without buying anything like us . read more

We went here to try to find shoes for a wedding. Immediately I noticed the store looks kinda bare. It's a big place, but it has a lot of empty shelves. Also, we were never acknowledged, greeted or approached by any staff. So we ended up not getting anything. read more

FUCK THAT MANAGER CRYSTAL I came into this store a few days ago expecting to have at least a decent experience, but was greeted with the most condescending manager I have ever met. I went into the store to do a shoe return when the manager Crystal came out to help. Now, I've been a manager most of my life and this is not how it's supposed to be done. She is too lazy to do anything herself as there were boxes all over the floors, things thrown around as if no one's organized anything in days and she just stood around telling other people what to do. Honestly, all the employees here would be better off finding a new job. read more

I purchased 4 pairs of shoes more than 6 months ago. Got home and of course 2 pairs of flats did not feel comfortable. I finally called and they said yes bring them back. I did, and the manager Christine took care of my refund so of course I found 2 pairs that are fabulous. Super comfortable and fit like a dream. I highly recommend this store. Great employees and customer service. Thank you Christine. read more

Right when I walked into this location I thought it was nothing but women shoes here, because I came here with my family. The good news was that they did offer men shoes, and the bad news was that their men section was about 5% of the store (Haha). I was surprised that they did offer men shoes here, but it would have been nice if they offered a wider selection for men. But I can see why their selection is so low with men, because not that many men go to this store, because like me they don't know that DSW offers men shoes as well. (Maybe they can work more on advertising towards their men customers to help with that demographic) Prices here are okay, and about average compared to their competition. They do have a clearance area where they offer additional percentage off of their already marked down prices that come to their customer's advantage. But I noticed that when it came to the super low priced and high savings selected shoes, they were the type that no one would really wear. For example they had shoes like these that were only $30 in the clearance area: http://www.dsw.com/shoe/cole+haan+air+colton+saddle+oxford?prodId=263358&category=cat20236&activeCats=cat20192,cat20236 If you're a lady and you love shoe shopping then this is your place to go. But this isn't really a place that really reaches out to their male customers. I don't blame them because based on this statistical article you can see that women spend more on shoes then men do: http://www.statisticbrain.com/footwear-industry-statistics/ read more

DSW Designer Shoe Warehouse - Never been here before dang this place is big. To bad its only 5% of.men shoes and 95% women shoes lol - Shoe Stores Near Me - Sacramento, California

Don't EVER order online. I placed an order online. Got an email saying my order was ready and THEN before I could pick them up, an email saying my order had been cancelled. When I called, I was told the store didn't have them. Then why did I get an email saying my order was ready for pickup? read more

I love me a DSW! Shopped around here one night and found some really cute flats which were on sale! This location is also pretty big and they have a good selection of shoes! read more

This store is poorly managed. They are closed during peak sales times of the day. It's in a good location with poor management. They need a security guard to prevent theft at the door, and to be open when people are off work, not at 5 PM. Ridiculous read more

Came in today. 2 racks of men's clearance vs about 25 racks of women's clearance (not kidding). Asked a sales associate about it, shrugged me off. Asked if this is what I can expect coming in, her answer, yep, we don't sell many men's shoes. Count on even fewer after that. read more

They never have anything cute in this store. And they say they sell kids shoes, but there is like 5 to pick from. This place is a total disappointment. It makes me miss Payless even more. read more

I got there at 5:58 and they had there doors already locked and there were two girls down there guarding the door and would not let me in to make a quick purchase on shoes. I already got shoes there the same day and I was coming to get the other color for my brother. I will never shop there again, they just lost a customer. Plus I just joined as a vip there. Never again. read more

DSW Designer Shoe Warehouse - She gone now after I told her I was going to record. - Shoe Stores Near Me - Sacramento, California

Not recommending anyone to buy anything from DSW. I have had very disappointed experiences. 2, 3 experiences -Every time you get credit from returning shoes, the credit amount gets less than the amount you are suppose to get. 3rd or 4th experience - I suppose to have $47 in my gift card (from returning shoes) and even ensured w/a DSW staff in July 2022, but when I tried to use it today (12.14.22), the DSW system says the card is inactive. So I even made sure , 4 times I did put numbers correctly. I would not buy anything from DSW and advise people not to buy if you don't want any stress and waste your time. Very DISAPPOINTED. Also I remember and they told me the card has no experation date. Once again, this is my 4th experience. I gave them too many chances. read more

I love DSW. They have a huge selection of all kinds of shoes! I went here for rain boots, which they had several styles/patterns to choose from. Prices are great too and they always have sales. I also picked up some great socks there - super soft, infused with aloe. Bought some for friends that were coming in from out of town too. We all love them and now they are our fave socks b/c they are so comfy!!! I've even gotten some great earrings from this place before too. Definitely a must for anyone looking for shoes. read more

TINA THE MANAGER IS THE RUDEST PERSON EVER!! There was a wet floor sign in bathroom..NOT a closed sign! So I'm on the toilet and this bitch has the nerve to argue with me about the bathroom being closed!! I told her it said wet floor- NOT CLOSED which means to be careful when using bathroom!! She continues to be rude and argue with me while I try to use the bathroom!! Who does this??? This is the kind of management you have at your store you are screwed! And when I said this is the way you treat customers?? She said YES!! Better check your staff!! P.S I'm black and she is white...Hmmmmm read more

They put a different piece of paper on the door every day with different hours on them. Doesn't matter when you show up, they will most likely be closed! I hate this place with every fiber in my being. After 2 months of trying different times to show up, I'm still SOL read more

This location is absolute garbage and I'm going to give you a break down of my experience at Designer Shoe Warehouse in Arden. I had someone order a pair of boots for me for my birthday, that were unfortunately just a touch too narrow at the top of my feet. I had already picked out a replacement pair of shoes (plus another!) online and I had them in my cart and ready to go once I returned the ill fitting pair and got my store credit. My boyfriend was with me and we waited in line to be greeted by a beautiful African American female with short hair. She was friendly and let me know that yes, my store credit would work online. She was prompt and efficient. I was happy to be getting this errand taken care of. A sales associate come up to us and asked if we needed any help finding anything. I declined and started walking around. In a decent mood but not feeling well (I was dressed way down in Ugg boots, leggings, and an ugly sweater) I went to spend a few minutes checking out clearance. I wanted to get home so I just waltz my way over there and quickly scanned over their selection for size 10 shoes because they normally don't have what I'm looking for in store. This was where I noticed the damn security guard had targeted me and my boyfriend. My boyfriend came over to me and whispered that he tried looking at shoes but the security guard was staring him down HARD. He wasn't very nonchalant at all, he followed him down every damn aisle. Now he was coming over to us to watch us look at shoes! There were people everywhere but he was following us like a bunch of proven thieves! My boyfriend looked way better than me, fresh haircut, clean shaven, white boy with jeans and a sweater. I told him let's get the f out of here, that's way I hate shopping in stores in the Arden area. This is where I realized that previous sales associate was watching me and my boyfriend as well, and asked us again if we need help, while looking over at the security guard. Flustered, I said, "No, but thank you!" We immediately start leaving and the fucking security guard follows us out of the store!!! He followed us right up to the goddamn escalator and nearly stared us down from the second floor! I yelled up at him "Thank's for stereotyping and targeting us!" and I was heated as we left. This store is trash, and this kind of bs is why I shop online and get my shit delivered. Remember that DSW, when retail stores start shutting down and can no longer stay in business due to the convenience of online conglomerates such as Amazon. I'll be smiling because this crap is why you deserved it. read more

This DSW is ... fine. I'd normally rate a little higher just because shoes (OMG SHOES), but I recently came in to try to exchange some shoes for my husband. He bought a pair of maroon Converse All Stars at the Elk Grove location but bought the wrong size. I called this location ahead of time and specifically said I needed the CONVERSE ALL STARS. The girl I spoke to said, "they're like ... the ankle ones?" which ... what? I don't know what "the ankle ones" means. So I said, "they come below the ankle. Converse All Stars." And she said that's what she had. When I went in to exchange them they were absolutely not the right shoes, and they didn't have the ones I was looking for. I would have been more upset about going to Arden in December, but I had to go to the mall anyway. read more

DSW is my favorite place to buy shoes and this location is no exception. They have an enormous selection to choose from and a great clearance section. They carry lots of designer brands and typically have the sizes I need! There doesn't ever seem to be too long of a wait to check out and employees are always asking if I'm finding everything I need. This location also has a decent spread of purses. I'm giving 4 stars instead of 5 because the restrooms have been completely out of order on several occasions that I've been here. read more

I was on the hunt for some cute summer sandals and I came to the right place. They have a special going on now: buy a pair for $39.99 or more and get $20 towards another purchase. Not a bad deal! I found a super cute pair of comfy sandals and now I have an excuse to buy another pair in the very near future! And I found several pairs of cute socks on clearance. Also if you sign up for their rewards card - free- they will send you a $10 coupon on your birthday. I always look forward to that. I can always buy socks if I don't see any shoes I like. It's a massive store, lots of parking, and easy to get to. read more

The store is doing the best they can. I can see they are low staffed and are trying their best with what they have. They were really helpful at helping me locate a shoe. Please be kind to associates and remember they're doing their best! read more

DSW is my favorite store for shoes. Actually, my whole family's favorite. And of all the DSW stores I have been to, the one in Arden Fair Mall is my particular favorite. Shopping there is great fun. And the young ladies at this store are the sweetest and most courteous. The best. I particularly found Brittney ( I hope I'm spelling her name right), to be most pleasant, courteous and efficient during my visit to the store this afternoon. She is in league with the best, in my opinion, in the area of customer service and professionalism. read more

Hit or miss, it's a gamble! Luckily this last time was a "hit," I could have walked out with at least 3 pairs of shoes, but my baller-on-a-budget mentality stopped me and I stuck with just one pair, no need to get greedy. There have been a select few times I've walked out with disgust, mad that I wasted my time even going over there. Parking is always tricky in this spot. Crammed between the Best Buy & Burger King, it gets a little crazy. The staff is minimal, but you don't necessarily need anyone's assistance. They basically dummy proof their warehouse-esque store. They have one shoe on display, with all of their inventory below. If you want it, you grab it - if you don't see it, SOL most likely. They have a rewards program, but I don't really know the benefits - I don't shop here enough. But I still give them my email when I purchase my feet goodies! I do appreciate the common name brands that they carry, who cares if they are a season behind, I know my bank account sure doesn't ;) A trip here is always a gamble...but sometimes you hit the jackpot....sometimes, not always! read more

Yelp says open at 10. You show up. Not open. Call. No answer. Automated message says open at noon. Update your Yelp! Inexcusable.

A good assortment of shoes for men, women and now children. Going inside DSW can be a bit overwhelming. I try to go when I have a specific shoe in mind, otherwise you will begin to wander and the next thing you know, two hours has passed. Their women's shoes selection is HUGE and never-ending. In fact, I feel somewhat bad for the guys, they have limited shoes in general. Sorry, fellas. Ladies, you will find almost any shoe you can imagine here. From sneakers, to formal heels to sandals, Jesus shoes, flip-flops, flats, pumps, stilettos, you name it they have it. They also have a ton of accessories including purses, wallets, socks, jewelry. Check out their sale selection as well if you have time. I always like to venture that direction to see what steals I can buy and I love the "take additional 40-50% off" stickers in the clearance area. As a DSW member, I also get coupons in the mail so I try my best to take advantage of them when I can! Prices are moderately priced. I have seen some shoes that are similar styles at Marshalls for cheaper but generally speaking the prices are much cheaper than Department Store prices. Thanks DSW! read more

Don't expect this location to ever be open. The sign outside the store and their website say they close at 7. When you call them, no employee will respond and instead an automated voice will tell you that they close at 6. You show up at 5:30, hopeful to find them open, however they will have a sign outside that says they close at 5. You will think "ok maybe i'll just try tomorrow". You'll show up tomorrow even an hour earlier (at 4:30) and will discover a sign outside saying they close at 4. They thank you for your understanding, but frankly I don't know why they're thanking me because I don't understand. read more

Horrible store, extremely poorly staff who ignore you when you ask them a question. the store has basically no men shoes , only 2 racks with ugly fake cheap shoes, but 10 racks for women's shoes. The workers are confused and do not know how to check on availability of specific shoes elsewhere. Just a poorly staffed store , untrained employees , whom need to be replaced. This store is a disaster. read more

I totally love DSW. Not only are their normal prices totally fair they have a killer clearance section AND send out regular ten dollar off coupons if you become a member. They have lots of in style options and many popular brands. I will say a lot of their stock is in house designers which means cheaply made shoes but if you look you can get great deals on higher end brands like Cole Hann, Uggs, Birkenstocks and Clarks (among many more) Plus everyone who works here is super awesome, there is never crowds and the parking situation isn't as bad as the rest of Arden Mall. read more

Shoes were easy to find, it is a big store so it took a minute to find a sales person. Any size they didn't have they immediately offered to order. Very friendly staff, easy to navigate store. read more

DSW Designer Shoe Warehouse - Open floor plan made it easy to see everything! - Shoe Stores Near Me - Sacramento, California

A warehouse of wardrobe for your feet. At the top of the escalator entrance you'll see a sea of shoes for both men and women, although the gals collection is probably double that of the mens. No worries though, as the men's shoes still take up two+ long aisles and include everything from formal to flip-flops. They often have sales, and I learned quickly that the first place to look is always in the discount section in the back where everything is 30%-80% off. Not bad considering a lot of their kicks are already cheaper than most other shops out there. read more

DSW Designer Shoe Warehouse - Shoe Stores Near Me - Sacramento, California

came here to browse for shoes and wow they had such a great deal of sandles 2 for $20 you can't beat that and the quality was really good. the staff is friendly and helpful, I was so suprised at the different styles of shoes in my size being i'm a size 10-11 depending on the company that makes the shoe. This is my new go spot when I want some nice comfy shoes. Thanks DSW!!! read more

Wow, there is some serious hatin' going on in the reviews before mine. Yeesh. I was happy to see a DSW open up not too far from me. They've got a good, large selection and reasonable prices. I can usually--not always--find what I am looking for. I've bought several pairs of shoes from them since they opened. I've returned two of those pairs. Each time I've been in the store, I've encountered helpful/friendly staff (not pushy, either!) and when I've gone back to make the returns, the service was quick, efficient, and no hassle. I like it. So there, haters. read more