We used them after getting either a Groupon or something similar (probably 9 months ago). Was not very impressed. While the guys were pleasant, I almost felt like I was in a 3 stooges episode. They made a mess, were disorganized, and didn't put our vent filters back in correctly. They probably did a good job of cleaning the inside of the vents but just weren't very crisp and efficient. The really weird thing was that when I paid, they told me to make the check out to the owner personally and not the business. I thought that was very odd. read more

This company has been a grave disappointment in their lack of professional business ethic. I purchased a Living Social deal and attempted to schedule several times over a period of 6 months. Twice, the service crew showed up on the wrong date. I had to reschedule a few times, however every time I called the business to set up an appointment, only one day and time was available. The third time, they called on the wrong date yet again, and wanted to come 4 hours earlier. I have now called over 5 times leaving messages for 2 weeks, and have not received a call back. At this point, I cannot get my money back, but I would much rather spend money on a more professional, organized company who has the ability to return phone calls and show up when they are scheduled to do so. read more

Do not do business with these guys. They will lie to you and steal your money. Their company itself is a fake. First, whatever "specials" you purchased to get them in your house, they WILL not do! They will appear to be doing what they are suppose to in the rooms you are in and skip the others if you do not watch/follow them. Even when they did the work in the room we are in, they SCREWED that up and did damage to our house! Really Ducy Boyz, I thought you were professionals!? Ha! Secondly, they will find something else you need whether it be small or large and it's a complete lie, get a second opinion. DO NOT BELIEVE THEM WHEN THEY SAY you have to decide now or they'll have to redo everything and it'll cost more. Search online for this company and search all the information about this company and you will find, at the end of your search, that a lot of this company is not even real and made up. FIND SOMEONE ELSE. Lies, Scam, Unauthorized charges, etc. I am not writing this because I'm mad; I've gotten my money back (not through them but through my credit card company, because once again they lied and did not hold true to their promise). I simply am writing this because I do not want them to take advantage of anyone else. It is wrong! Also, Duct Boyz of nashville are the SAME people as Duct Boyz of Louisville and chicago. read more

Do not use this company. Cleaned my ducts on April 24, 2014. I bought a filter from them, They took my money and have never heard from them again. They will not return calls. This is a scam so run away from them as fast as you can. DB read more

I purchased Local Deals voucher that stated the value was $499. The two guys showed up...they were very nice. Then the up-selling started. He wanted an addition $400+ to finish the job they had already started. I said absolutely not. Then he hit me with "well the voucher is only good for x number of returns, etc." So I still had to pay another $250 to simply get them out of my small 1800 sf house. So without the voucher, this cleaning would have cost $750?!?! I've hired companies to clean my ducts in the recent past, and the whole deal costs $250. And, by the way, Duct Boyz left my furniture everywhere, even moving items that didn't need to be moved and leaving them in the middle of the floor. AND they did not even clean the filter. I sent 4 messages asking someone to call me. No reply. Duct Boyz, if you read this review, I very much welcome your response. $750 for cleaning my ducts in my little house? Really? read more

These guys are a bunch of scam artists. Do not do business with them! They will come to your house and tell you that you need extra work done that is not needed. Furthermore, if you purchase their living social or groupon, which I strongly recommend against, they will not even complete the work you purchased from living social/groupon. They will spend all their time convincing you of additional work. read more

Do not do business with this company. I got a groupon. They guaranteed their work for 2 years and the smell in my vents came back in less than 30 days. Now they won't return my calls to fix the problem. read more

If you got an Amazon Local voucher (or any other), get a refund NOW. I wasted my afternoon waiting for these scam artists to show up. They never did, and when I called, I was told I would get a call back, and after that I never got a call and only got their voicemail until the close of business. Fortunately, Amazon issued me a refund. Don't bother with these crooks. read more

This is by far the worst company I have ever dealt with. They do not return calls,they do not show up for appointments. Stay away, there is something drastically wrong with this outfit! read more

Found them on Amazon local and despite the terrible reviews, decided for the price, it was too good to pass up. You definitely get what you pay for. I wish I could give them negative stars. When I made the appointment, they were booked solid for a month. When it came time for the appointment, they no-called, no showed and we waited around half the day for them. There are too many good vendors out there to deal with these turds. read more

DO NOT BUY the LivingSocial deal! Duct Boyz is the worst company I have ever dealt with!!! They will feed you a line of crap about how your heating/cooling system needs extra cleaning which will cost several hundred dollars more than the $49 or $69 Living Social deal. Luckily we paid with a check, and after repeated calls to their office (which were never returned) because the cleaning was such a joke we cancelled the check and got a refund from LivingSocial. read more

This review if for service I received in Atlanta. Not sure if there is an actual location here because everyone that has contacted me had a TN number. Anyway I had a amazon social voucher that listed several things that they were suppose to do. All the technician did was clean vents and not even the grill. Did not vacuum behind himself so I have drywall debris on carpet and bed. Didn't even move furniture back that was in his was so I had to rearrange a whole bedroom including the couch location because he did not leave it as he found it. But to top it all off he was so hell bent on trying to up sell me on buying a furnace cleaning upgrade that when I said I wasn't interested he didn't put my filter back in nor turn the attic light off. I didn't realize this until hours later when I turned my hall light off and saw the light coming from the attic pull down some 10 hours later and now my duct are probably full of dust again. And the technician was 4 hours late even though I received the call stating he was 30 minutes from my house. read more

I would have given a negative star had it been available. I also purchased this deal through Living Social and was never able to get the service that was suppose to be provided. I called and left messages for three weeks before contacting Living Social about not being able to reach a person at Duct Boyz and never having anyone return my calls from Duct Boyz. Living Social was able to contact them and I eventually was able to get an appointment set up. They did not show up and no one called to cancel or reschedule. It then took several days before I could get a live body to talk to and was told that there was a note beside the appointment stating that I was outside the service area. The advertised service area for the Living Social deal was within a 40 mile radius of Nashville. I live 28 miles from their address. I was told that they would check on the notation and call me back. I waited a week and still had not heard from anyone so I again started the calling process and eventually reached someone. They again had the audacity to schedule another appointment and not show up. This company is a huge disappointment. read more

Wife purchased a 69.00 deal from Living Social. First scheduled appointment was to be the first of the day at 9:15 am, by 11:00 they still had not showed. Called to find out what was the problem, they said they were running behind. How do you run behind on your first appointment of the day?!? They tried to reschedule for later in the day, but that time would not work due to other commitments on our end. Secretary gave us an option of a refund or another appointment due to our deep dissatisfaction. We gave them the benefit of a doubt and tried one more time for another appointment against my better judgement. Set-up another appointment for approx. a month later. This time the appointment window was for between 3-6 pm. By 2:30 pm we had not heard from anyone; we called them just to make sure there was not going to be a repeat of the first appointment. Again, we were told they were running behind and that a field supervisor would be there at 3:30 pm. By 5:30 pm still a no show and no contact from the "Duct Boyz". We tried to contact them, but no one answered at the three different numbers that we had available. Living Social gave us a credit or we would have contested the charge. One star is being generous; they deserve a negative rating. STAY AWAY! THIS OUTFIT IS A JOKE! YOU HAVE BEEN WARNED! read more

Crew was scheduled to arrive between 12.00 and 3.00 but arrived after 3.00. The crew arrived and finished so late that I did not have time to check the work or do the math on the invoice because I had to pick up kids. When I returned, I discovered dirt and debris around and in the vents and ductwork. My laundry room had dryer lint all over one of the walls. I left a message on the Duct Boyz toll-free and 615 area code numbers, stating my dissatisfaction and indicating that I planned to stop payment on the check. I received a call the next business day from someone who took notes on my complaint and had a supervisor call me back. I repeated my complaints to the supervisor, and he scheduled a time to come out and inspect the work done. Supervisor did not show up or call. In the meantime, my bank paid the check. Since then, my phone calls and e-mails to Duct Boyz have gone unanswered. I have since discovered that, due to an addition error on the invoice, I paid even more than the sum total of the "services provided." In short, the Duct Boyz crew arrived late, made a huge mess, failed to do what they were hired to do and overcharged me. read more