Their ad says that they'll give you a quote without coming to your house. When you put in your…read moreinformation, they don't give a quote, they text you to set up a time to come to your house, and then they won't take no for an answer. They've been texting me for months, even after I asked them to stop. When I am ready to replace my HVAC, I will definitely NOT be calling them.

I have done business with Temp Control for at least 20 years. They have installed 3 separate HVAC…read moreunits for me over the years in different homes. The work is always excellent and professional. Temp Control is under new ownership. The new company installed my last HVAC. The technicians are always great. I am hoping to see the administrative staff rise to the previous level of stellar monitoring and scheduling under Brian Ferguson's management. His professionalism is sorely missed.

Our air conditioner went out and our home warranty sent this gentleman to us after two companies…read morerefused to come out. He worked with us when the home warranty company was jerking us around. I will ask for him and only him in the future. After 20 days without air conditioning, he managed to get our new unit to us a day ahead of time and even made sure that everything was working great after we got home.

AC went out on a Wednesday night in August. Only 1 unit in my house. Called home warranty company…read more They assigned it to CLIMATE COMFORT HEATING & COOLING. I contacted them at 7 AM on Thursday. No answer. Eventually got an answer by text. Said they would be at my house between 12-3 on Thursday and would contact me an hour beforehand. Never showed, and never answered any text or call. Home warranty company assigned it to a new company that won't be out until Monday. If he wasn't going to show, he could have at least had the decency to tell me. At least then I could have contacted a different company and not had to go 5 days with no AC.

The technician checked the unit, which had a sound, he fixed the sound without charging me, and…read moretested everything as part of the rountine maintenance, I'm very happy with the visit.

We used Cool Ray for fixing our air conditioning and didn't have a problem. They offered to get me…read moreon a service contract for $9.99 per month. They said it would "Save me money," on future service or repairs. So, I joined. Months later, we had a filler hose on a washing machine leak. I called Cool Ray. They came out and recommended we replace the hoses with stainless steel hoses. I thought this was a good idea, so I asked how much that was going to cost and was told it was going to be $945. We have a large washer and a small washer, as well as a steam dryer, so there are actually 3 lines. I told the tech that I had a service so we should get a discount. He showed me with the discount it was $315 per line. I went ahead and had it fixed. The tech had the needed parts. He replaced the lines. Total time in the house was under 1 hour. After it was done, I checked the price on the 3 lines and was disturbed that I could have bought them for all for under $100. I can see charging $315 for a service call and installing 1 line, but when they charged the same for the additional 2 lines, I feel that I was ripped off. I sent a letter to the manager asking for a partial refund. I also called twice and asked to speak to the manager. Nobody ever responded so I cancelled my service contract. This was several months ago. I am still being charged the $9.95 per month and have to dispute it with my credit card company. Stay away from this company.

I wish I could write something positive, but I've lost all confidence in Climate Pro. The owner,…read moreRusty, really seems like a dependable person, but he was unable to stay organized. I was really cheering for him to deliver on promises that were repeatedly left unfulfilled. I had to stay on top of the process with Rusty the entire time. I am still waiting to hear back about warranty coverage. It's common for 2 weeks to go by and I have to follow up again only to be left with no response. I no longer trust that Climate Pro will honor any installation work. Rusty will tell you that he'll take care of all concerns and then not follow up or show up. When one pays over $7K for a new unit installation and duct work, there should be some guarantee of work and a responsive line of communication. My advice for future customers...If you really are compelled to work with Climate Pro, then I'd suggest you hold onto your money until every promise is fulfilled. Do not leave one thing undone, not matter how small. But be warned about the vacant promises... There can be no warranty for his installation work if he is not dependable.

I think what makes a good company is not just how they communicate and execute a job, but also how…read morethey face miscommunication and set backs. Climate Pro was extremely prompt in getting back to me and hustled to put me on the next day's installation schedule so that we would have working heat before the winter storm. I was waiting for a call back on what time to expect a team and an updated quote to sign and never heard back that day, only to be woken up early the next morning by trucks in the drive way. When I called to say we hadn't signed the agreement and wasn't told when to expect anyone and that it felt unprofessional.... The owner immediately apologized, updated the quote, and even deducted a small amount from the invoice to express his honest apologies for the inconvenience (a gracious, professional, and appreciated response). It's easy to feel protective when multiple members of your family are high risk during a pandemic and you're wiping out your savings to pay for an unexpected breakdown of a large appliance and Climate Pro made sure we felt secure before starting the job, including wearing masks even while outdoors. They completed the new install and cleanly knocked out stone to reroute ductwork for a packaged unit in half a day, as well as disposing of any sign of the old unit. I genuinely appreciate the patience, communication, incredibly fast and clean work from this company and would recommend. Donny and Rusty were particularly informative and helpful despite their busy schedules. Thank you for keeping our family warm through this winter storm.

HVAC repair that was timely, honest, friendly and fair. Rayden was so knowledgeable and helpful…read more I'll never hire anyone else.

I don't even know where to start. My HVAC is only 3 years old and hasn't given us any problem. I…read morecalled Solace to schedule a tune-up. Nothing fancy; just clean and check the unit for the summer. That's when they came to my house and told me that my unit had over five problems, including leaking refrigerant, bad capacitors, electrical work, etc. Funny enough, their first quote was for 8k, which was to "fix these terrible problems." However, they gave me another crazier solution, to get a brand new unit, which was only 2 tons for a small house for 11k. Kid, you not. I went and got a second opinion, and as I suspected, my HVAC connections weren't the prettiest, but had no problems. The other HVAC professional also found out that they only cleaned a portion of the unit, so he installed a new disconnect, re-did my drain line, sealed my flashing, and rewashed my unit for $600 bucks. Do it at your own risk. I have never seen something like this, not even when I used to live in NY they tried to upcharge me like that.

Great company! Did a great job installing my new unit and cleaning air ducts! Would totally…read morerecommend them! Great service and very informative!

They showed up and did the work for me in Madison, TN the same day for a fraction of the price of…read morethe competition. I needed HVAC ducts replaced and some work done for my gas heater/AC system. The owner is super friendly, knowledgeable, and smart about the work. They didn't propose doing unnecessary repairs like other quotes i got and my system was working perfectly by the time they were done. Will definitely work with them again in the future.

I was paired with these guys through my home warranty company, and I was nervous at first because I…read morehad been burned so so badly by another company that I was paired with previously. I could not have been more delighted by the service at this company. They showed up exactly when they said they were going to, (actually even a little bit early!!) and fixed an issue with my refrigerator in under an hour. The mechanic was also extremely pleasant and professional. I would recommend them to anyone.

Bo, Chad, and Ranoldo have all been amazing! They all went above and beyond to get the work done…read more Chad and Ranoldo who were the techs on site were kind, courtesy, and willing to answer any questions I had. Bo is wonderful to work with and very flexible to get the job done in the best manner suited to the customer. I will definitely be using them again! Thanks again guys!

Have had service contract for over 15 yrs with well known large HVAC/Heat Co. After several visits…read morefor same problem and estimate of $1400 to fix we decided to get 2nd opinion. We called HUNTER, they squeezed us into their schedule and saved us over $1000. The repair that was needed cost less than $400 parts and labor and was done the same day. Highly recommend HUNTER HEATING & AIR. James Coleman was who came out. He was knowledgeable, thorough and friendly. Would recommend trying smaller local services over the large big name service companies.​

UPDATE- screenshots below- email meant for Daniel Hunter (owner) that was responded to by Mark…read more Best case- the COO is side-stepping the owner to cover up poor performance. Worst case- the owner agrees with how things were handled and Mark and team are following the lead of someone who cannot be trusted to stand by his work. DO NOT trust them with your home. Mark and team helped us in December 2024 and we thought the repair went well. Fast forward to today when the part they replaced (blower wheel) fails. Their diagnosis- A mouse must have done it. No joke- that was Nick's (tech) explanation and Mark (COO) doubled down on it. When questioned, they did offer other suggestions like "maybe a screw did it" and "maybe your tenants don't change the air filters often enough". When asked about a warranty or standing by their work and craftsmanship Mark stated "Yes, we absolutely stand by our work. Your blower wheel worked beautifully for you for 10 months". In addition to an outrageous lack of accountability for their work, Nick was also extremely rude when my husband challenged his "a mouse ate your (metal!) blower wheel story", hanging up on my husband and then telling Mark it was the other way around. Very poor performance standing behind their product and a severe lack of professionalism. The kicker is that their poor quality work and product also damaged our blower motor so in addition to having someone else come out to properly fix their sub-par work, we now have an additional cost to cover. Save yourself the hassle and find anyone other than Hunter Heating and Air to service your HVAC.