We used to go to the restaurant that had this space before and miss it. But we were excited to finally try Duets, especially because we have yet to find a burger we both enjoy in Longmont. My husband is particular because he's worked in restaurants.
We went last evening for dinner during happy hour after my husband got off work. It took a while for the server to come over. She appeared to be the only one in our half of the restaurant. It was not very busy, still, if they can't attend to customers right away, they should have another server. She didn't seem very engaged with anyone. Just going through the motions.
My wine came quickly but she forgot my husband's club soda until our burgers arrived and he reminded her. Speaking of the burgers, it took longer than expected to get them.
The hostess had told me earlier when I stopped to get a menu that they have a new chef this week, so perhaps he/she is still getting familiar. She also told me that they will be tweaking the menu. Hopefully they will post it online since I had to go there to get one. And hopefully they complete their website. I looked there and also found a Facebook page, but no menus. Just pictures which doesn't tell me anything.
We asked for 'medium' cooked burgers and they were medium rare, which I like, but my husband wanted actual medium, just a little pink. So I was happy but he wasn't. The burger seemed bigger than the 6oz it said on the menu, which was great. The fries were mostly good, but some were a bit soggy. The lettuce was fresh, pickles good. The onion seemed cut from an edge, so had too much tough skin for my liking, but at least they were thin.
There was a stray brown glob. I still don't know what it was. Our waitress never checked on us, so I called over the hostess who was more personable anyway. She thought it might have been mushroom, which comes on a different menu item, so that shouldn't have happened, right?
As far as atmosphere, the layout looks the same as the previous restaurant, but updated. So, it has cleaner lines. I used the ladies room and it is nice, upscale, except for one oddity, the toilet paper holder looked old and chipped.
So yes, this review is mixed. Not sure we will go back. The burger is a good deal, but to spend our hard earned money these days, the service and food should be better than this.
And we continue to look for the best burger. read more