Service was excellent and efficient! They are someone you can trust to tell you when you need new…read moretires or if you are being scammed! Over the years I have taken my car in right after a dealership told me I needed additional work on my car to have them diagnose it. Twice the dealership was just trying to scam me into replacing something that was perfectly fine. (to increase their paychecks) Honest and hard working !

I have relied on Leonard Tire & Auto Repair for many years. My personal, and business, vehicles…read morehave always been well cared for by this team. They truly are professional and honest. They will remain my "go to" for years to come!

Highly recommend. We are always treated with respect and honesty by everyone at Rio Rancho Imports…read more They perform an inspection of our car every time we drop it off and we know exactly what the issue is and not charged for anything else. Great customer service and pricing.

I've worked with Mike and Randy, and they are always professional and concise in their…read morecommunications. I've been happy with the work done and their ability to work with time schedules. They have been faithful to their terms and service quality. I appreciated the straightforward approach to tell me the problems and the possible solutions. Vehicles are expensive, and worth the costs of repairs these days, and quality of the work is so important to help them last; I've been satisfied with their work. They were able to identify the unique differential problems, and other maintenance requests, and completed it in a satisfactory manner.

I found Goodfellas when I needed some body work done on my car. Art, the owner, picked up the phone…read morewhen I called, and got me in right away. He was honest and direct about what needed doing. My car insurance was a pain to work with, and Art coached me through the whole thing. Additionally, Art/Goodfellas really stepped up and helped me handle them and get reimbursed. (He even gave me the lowdown on which auto insurance companies might seem like a good deal because they have cheaper rates, but they try to wiggle out of paying when you need them). I was so impressed with the work they did on my car that insurance covered, that I wound up scheduling a follow-up to have them fix another issue I'd been meaning to fix. They did good work, at a much better rate than the previous shop that had given me a quote. Also, I'm not much of a movie person, but the Goodfellas theme/decor was entertaining, too. Good people, honest owner, good work. Would definitely recommend.

I got a ceramic coating done here by Isaac. He knew I was on a short timeline and got everything…read moredone on time and did a great job. Very professional very available by phone. I got some friends that will be hitting them up soon because of my experience. I called around town they gave me the best price.

We take all 3 of our vehicles here....yes, there are auto repair shops MUCH closer to our home;…read moreBUT there are NONE BETTER than By the Book! We just had our newest car serviced and we want to thank Brandon, Steve, and all of the service technicians for the GREAT CARE they took in servicing our primary transportation! They treat EVERYONE as if they are their most important customer..... THANK YOU GUYS!!! Ken P.

By the Book Team was able to address my Deisel truck's def system issue promptly after another shop…read morefailed, leaving a mess behind. By the Book cleaned up the mess, diagnosed the issues and fixed the problem. This is the third Deisel repair they have done on my truck. They do a great job and always explain the issues. It is worth the drive to go to By The Book. Don't pay the price to find someone closer like I did! Go to By The Book!

They were able to make time for us as our car A/C went out on our way home to Arizona…read more Within two hours we were on the road with cold A/C working.

After a different shop failed to fix my F-150 radiator shutter issue, these guys fixed it as if it…read morewere no big deal. I've since done 100K mile maintenance and a couple other things. They are great: competent, straight forward, and don't play games with scheduling. I highly recommend. I love that they don't pay too much rent on central. I see trucks and jeeps there obviously owned by people who care about their rigs, which is another good indicator. Good from my point of view. If you'd avoid a diner that has an old pick-up vibe, maybe take your Subaru to Rio-Rancho and those of us with 35's will keep this shop busy and greatly appreciated.

Very lucky to have found this place.. had an actuator issue that Adam took all the right moves to…read moreget us up and running again. Ethical and friendly. Tristan worked hard to get the issue fixed. Thank you!

I've taken 2 vehicles to Mike and both times he has been able to quickly diagnose the issues and…read morerepair them in a timely manner. Reasonable cost for the repairs as well!

They did really excellent work! My car come out looking like how it looked before the runway car…read moretire hit me. I'm very pleased with there work and I would recommend them to anyone. Their customer service is very friendly and ready to answer all your questions about your car.

My car was rear-ended in Nob Hill on Valentine's Day (after a nice dinner out with my hubby…read more.. sigh). The good part: the guy who hit me had the same insurance company as me, so claim processing was pretty easy. The bad part: the insurance company steered me to their associated collision repair facility, which declared my car a total loss (ARGH!) only because the cost of repairs exceeded 75% of the value of the car. I wouldn't have been able to buy a new (or even used) car of the same quality with the insurance buyout, and I just KNEW the car was repairable. I found Southwest Collision Craftsmen here on Yelp, read all their good reviews, and went to them. Bottom line: except for a few factors (which were relatively minor in the long run), I'm VERY happy I did! Manny (the owner) and a manager both did thorough inspections to arrive at a repair estimate that was significantly lower than the insurance company's facility quoted. (Of course, it helped that I provided a copy of the other place's estimate!) I had several long conversations with Manny about the pros and cons of going ahead with the repair. We faced a substantial risk of them getting way into it, then finding (after ripping the car apart to the point of no return) that it was not repairable after all - at which point I'd have to pay for the work to date, then scrap it. Manny made sure I understood the risks from all angles in advance. We took the chance, and it paid off. YAY! The downsides: 1) I had to make multiple appointments and come back multiple times to get SWCC's estimate finalized and get the work going. 2) The work took MUCH longer than they anticipated (several weeks longer!), even with built-in timeframes for ordering & delivery of parts. There were delays in starting the work, and delays in promised completion dates. 3) While Manny is a very friendly, sociable guy, that sometimes leads to in-person and phone conversations that are way longer than necessary just to get updates. The upsides: 1) SWCC stuck by their repair estimate, and did not add extra costs or any work we had not already discussed. No surprises on the final bill! 2) When I finally got my car back, it looked GREAT! Better than it did before I got rear-ended! 3) I got to keep the car I loved, and the repairs were ALL covered by insurance and then some. WIN-WIN! In the end, I was VERY happy with how everything turned out. Despite the relatively minor glitches, Manny and the staff at SWCC are very helpful, friendly, thorough and professional. And the technicians' work is EXCELLENT. If you need top-quality collision repair at a fair price, I highly recommend Southwest Collision Craftsmen.

Love my shiny, new looking car that's thoroughly clean (with great smell) inside out! My car has…read morelong been overdue for cleaning...and in my mind..was simply so filthy from all the dust and fur from frequent rides and shuttling my dogs to places! While my dogs didn't judge how fithy my car was...I as an owner felt pretty embarrassed and ashamed how poorly my car's maintenance and cleanliness were. I was able to schedule my appointment online...and even when I called them the day before my appointment that I needed to reschedule my appt last minute..they didn't make a big deal out of a hassle I caused. I knew my car would take a long time to clean/detail...and I just wanted to make sure I wasn't too tight on my time and that the car could be thoroughly cleaned. On the day of my appointment, Anthony (#2!) helped take a look at my car and quoted a price that was acceptable to me. He was very honest with the condition of my car and gave me a realistic timeframe on how long it may take them to clean my car. I ended up rescheduling it the next day since I had a meeting to attend and it would take a while to get it thoroughly clean. On the day of, Anthony was super flexible. He even showed up 30 min earlier before the shop open to wait for me. After I dropped my car off, he dropped me off to whichever location I wanted to go...and even picked me up when my car was done! So convenient..and I got to relax and not wait in an office while waiting for the car to be cleaned, too! It took almost all day to clean my car...since it was soooo filthy! (hey...I'm not really a car person..and thus never seriously cleaned my car..since it was going to get ruined by my dogs so frequently). But..when I saw my car after they cleaned it...WOWWWW is an understatement. I think it looked even much better than when I bought my car used/secondhanded from an online marketplace! The owner Anthony (#1) was also just as pleasant to talk to as Anthony (the guy who led cleaning of my car!. I would definitely love to use this business again when I need my car cleaning shenanigans done. They do a lot of things based on my conversation with them...regular cleaning, dog/dust cleaning, hazmat cleaning, etc. Talk to them and see what may suit you. I love that they were super accommodating and it didn't take so long to get my car scheduled and cleaned at all! Best choice choosing them to clean and detail clean my car! Thank you Anthony x 2!

After my first review, the owner personally called me to apologize. He offered to either redo the…read moreservice properly or give me a full refund, and he made sure to take care of everything. I really appreciated the effort -- mistakes can happen, but the way the owner handled it showed he truly values his customers and stands behind his business.