Today, April 17th, 2025, around 4:30pm to pick up paperwork signed by my awesome doctor. Two…read moreemployees were at the front desk having a conversation while I walked in and their was no acknowledgement. I stood there patient ly waiting and still no one said a word to me. So I had to stand there for over 5 minutes for them to finish their conversation before the employee sitting at the desk asked how she could help. I stated my name and it took her a split second to hand me the paperwork signed by my awesome doctor. Both of these employees were discouteous, and unprofessional. They both need remedial training on how to treat patients when they enter the doctors office. This has never happened before at Duke Primary care in wake forest and I hope this review finds them both well. ​

Jessica Rodriguez is great most of the staff there are very attentive and caring. My children have…read morebeen going to see Jessica Rodriguez for years and she has been nothing more then outstanding with caring for them I appreciate you Jessica Rodriguez and your team.

Nice place. Super busy. They also have valet parking for only 2.00 more than the garage parking for…read moreall day. They have wheelchairs to help with patients

I have a few clinics I have to attend throughout the year. All of the staff js super friendly and…read morehelpful. The parking can be difficult because there are so many people using disabled spots that don't have placards or plates. And there's a long walk from the lot to the clinic area. Add about 10-15 minutes extra to park and walk to and from the clinic. Everything is color coded so it's easy to remember where you're going and coming from.

I've been coming to Duke Primary Care Brier Creek for years, and I can confidently say it's the…read morebest primary care office in the Triangle. The staff here is always so pleasant and welcoming from the front desk to the nurses and providers, everyone treats you with kindness and respect. One thing I really appreciate is how efficient they are. I've never waited more than 5 minutes after checking in for my appointment. They run like clockwork, and it makes visits stress-free and smooth. Having the lab right on site is also a huge plus no need to drive elsewhere. My test results always go directly to my Duke MyChart, which makes it easy to stay on top of everything. Truly grateful to have such a dependable, professional, and friendly care team. Highly recommend!

Quality care with respect for patients concerns. Staff are very pleasant, yet professional.read more

This office is always so busy and overly crowded. The PA I saw last was way too fast and he did not…read morelisten to me. The nurse was nice but she was straight to the point. The girls at the front will ignore you as if they don't see you standing directly in front of their window and they talk really loud about other patients once they leave. One girl at the front is always quiet, and so straight forward, she doesn't laugh and it doesn't seem like she smiles as she is always wearing a mask.

It was my second time in the office, and I left completely satisfied with the clinic and the…read moreAesthetic consultant. All the staff is amiable and prompt to accommodate you in the clinic. Cecilia, the Aesthetic consultant, did a thorough skin evaluation on me, pointing out some issues on my face that need treatment. Then, she gave me a complete facial spa treatment ( cleaning, exfoliation, and hydration), leaving my skin feeling clean, smooth, and rejuvenated. When I got home, my husband immediately noticed the difference. I was delighted with Cecilia's knowledge and understanding of Skin Care; she's a real professional. Thanks, Cecilia.

DO NOT, I REPEAT, DO NOT TAKE ANYONE YOU CARE ABOUT TO THIS PLACE!!!…read more I WISH with all my heart I could give this place less than a one-star review, for many, many reasons. the first of which being the following: My daughter (a survivor of intimate partner abuse, sexual assault, and molestation) was scheduled by the Social Security Administration of all places for a review regarding her disability claim. The FIRST problem was that the person assigned to do a PHYSICAL exam of a sexual assault survivor was a male who decided to abuse his authority as an examiner by threatening to tell the SSA that she was being "non-cooperative" because he kept insisting that she remove her clothing despite being told that doing so made her uncomfortable, for reasons he was well aware. Essentially, this MAN sexually traumatized my child because a woman dared to tell him that his actions were making her uncomfortable. When I asked to speak with the supervisor I was then directed to speak with the SAME "man" (more like beast, creature, or cesspool-dwelling animal, but I digress), who then proceeded to have an attitude with ME for demanding to know why he felt it necessary to re-traumatize a sexual assault survivor, to which his response was simply to shrug it off, because -- and trust me when I tell you this -- he will definitely make it a point to falsify a document to get my child's disability claim thrown out. And it doesn't matter that there's years of documentation and other medical paperwork to support her claim; HE was offended, and he will make sure she pays for it. To add insult to injury, when I asked the nurses (or whatever they are) at the front desk for contact information to file a grievance -- while my child is sobbing uncontrollably and was so physically upset that she almost threw up on the spot -- they LAUGHED at her. Laughed. This despite seeing how upset she was, and knowing exactly why. The evaluator also further caused my daughter harm by asking her to perform repeated physical movements that she already told him caused her physical pain. He didn't care. The only thing he cared about was exerting his power over someone he deemed powerless. He all but called her a liar, accused her of faking her traumas and disabilities, and when I asked him why he felt it necessary to behave in such a manner, he huffed, puffed, and left the room. No apology. No acknowledgment of his behavior, or of the pain he caused her. Nothing. My daughter CRIED the entire ride home. It took everything I could to get her to calm down, and now she's worried that because we're reporting this that he'll retaliate. I wish I could say that people on average are more professional than that, but I know better. I've said all this to say that if there is any other place for you to take your loved ones for medical "care" (read: abuse and violation of civil and human rights), then by all means, continue to allow these people to profit. If, however, you actually care about your health and safety and the health and safety of your loved ones, and you'd like to avoid potential sexual assault, then I'd definitely steer clear of this place. It makes me sick to my stomach to know that as a veteran I put my life on the line for people like this, people who support abuse, support bigotry and disability discrimination, and who are so confident they'll get away with it that they'll literally laugh in your face, when confronted with their crimes.

My wife and I belonged here for several years, but it has closed. We really miss it because we live…read morein Wakefield. The members were mainly a more senior crowd of which we are a part.

It is closing in Nov, a victim of the bean counters. Darn shame as it was the perfect place for all…read moreusers. The staff and there has been great, they too are victims of the almighty dollar.

First of all I would like to personally thank Dr Rodriquez for her professionalism- patience &…read morekindness shown to me during my recent visits x2. I feel she was able to grasp my complex issues fairly quickly- she followed up With labs drawn after the first visit with the results and her recommendations even though they are visible in the Duke my chart- this was my 4th visit to this location- years ago my family gifted a visit when there was a bookstore - lunch and other amenities- even though some of the amenities have changed I feel this practice is well worth the investment- options for a la cart services like yoga & other a la cart amenities available. This location is situated off I 85 & other major routes- near the corner of Moreene & Erwin road a mile or so from the main Duke North Hospital Systems on Erwin Road & nearby Medicine Circle. It's now obscured from a lot of greenery and shrubbery but once you turn into the winding paved path way - the location is a beautifully crafted building remindful of the older Duke bricks and newer bricks building.Uniquely designed - there is a drop off entrance for accessibility with automatic door openers. The reception team members & Nurse equally friendly and knowledgeable. Nice comfortable seating available. In house lab. I shall look forward to utilizing more of these facilities in the near future

This has been an extremely disappointing process at this facility. I went for three months and…read moreduring that time My doctor was always late for appointments, she cancelled my appointment twice (one due to illness) and the other unknown. I was put on an antibiotic for a chronic cough with no X-ray and the antibiotic had a black box warning and I became very ill. It wasn't worth $165 a month and I won't go back.

Can't recommend them enough- I love everything about this practice from check in, to the ease of…read moreblood work, to the compassionate nursing staff to the doctors- especially Dr.Konopka! They are always punctual and very thorough and I've never felt rushed. I've been a patient for many years now and I'm grateful for them!!

I have been a patient at Village Family Care for many years. I love the doctors there. My doctor…read morewas Jenna Hoh and she is fantastic. Unfortunately, the billing department provides poor service. I have twice been charged during a well visit for services that have been previously mentioned in other appointments. When I spoke to the billing department they said that I could not discuss anything that was a new illness during a well check up. I told them that I did not do this and they said that I must have brought up things other than what was allowed during my well checkup. I called Blue Cross and they told me that the office was improperly coding the visit and this should not have occurred. I will not be going to Village Family Care anymore or any Novant affiliated office.