We checked into the Pacific Plaza Resort on Easter Sunday and checked on Wednesday (3 nights, April…read more9-12, 2023). We had booked 2 units (509 and 604). I my 2 boys and I stayed in 509 and my parents and sister stayed in 604. Each unit was a 1 bedroom condo with a couch that pulls out into a full sized bed (sheets and blanket are rolled up and kept in a garbage bag on the top shelf in the closet) in the living room and a full kitchen (pot, pan, plates and utensils for 4, also dish soap, sponge and dish drying rack, no dishwasher). Bathrooms include 4 bath towels, 2 hand and 2 face towels and also comes with shampoo, conditioner and body wash. Location is great! It is located Pier Avenue (off of Hwy 1) and Air Park Dr in Oceano. It is directly across the street from the Oceano/Pismo State Beach Campground and Oceano Dunes Visitor's Center. We booked this place on Expedia, but you can book through various other hotel sites. It is a 5-7 minute walk to the Oceano beach and ATV rental facilities for the Oceano Sand Dunes, so if you are looking to play at the dunes, you can't beat this location! It is less than a 10 minute drive to downtown Pismo Beach and the Pismo Beach Pier. This resort is unique in that each unit is individually owned by someone (owners are only allowed to stay here for 88 days/year, no weekend or holidays, rent it out the rest of the time), so each unit is decorated differently and interior upkeep is done mainly by the owner as well. Therefore some units may be more remodeled or older than others. The on-site rental management office closes by 9pm, so if you are arriving later, then contact the office to make arrangements. Unit 509: located on the second floor and faces the parking lot and rental office. From the upstairs balcony, you can see the Elk's Lodge RV Parking and distantly behind would be the the Oceano Sand Dunes Beach, but it is blocked by the RV's and other buildings. Overall the interior is in decent condition, but the front door and jamb needs paint. The baseboards in the bathroom needs paint and caulking as the water tends to splash out after showering. The carpet in the bedroom is starting to wear and should be replaced soon. There are double sinks in the bathroom, so it makes getting ready in the morning routine and for bed easy. The first step of the stairs that leads up to the unit is a nailed price of wooden board versus concrete/stucco like the other steps. The best thing about this unit is the beach house theme decor which was very cute. The worst thing about this unit is that the wifi sucks inside and most of the time it doesn't work despite it showing 2-3 bars of signal. On the bed in the bedroom the wifi works a half the time, but nowhere else unless you are standing next to the front door or sitting outside in the balcony. Unit 604: located on the first floor facing Air Park Dr. Fortunately that road is not traveled on much so it is not noisy. This unit does not have any carpet, just laminate throughout. There is also only 1 sink in the bathroom and there are no towel holder for the hand towel. Upkeep in this unit is slightly better than the unit 509 that I was in, but the toilet flush lever did snap on the last night there (had a crack in it on arrival). The worst part of this room is that it is on the first floor, so you can hear the person walking around upstairs. The best part of this unit is that the wifi works great throughout the unit, so my kids wanted to spend more time in this unit while we're were there. Overall, this is a great place to stay due to the location, but also for the space and convenience of having a full kitchen. Not sure about during peak season, but for the time we went for Easter break for the kids, we paid less around $380 for 3 nights on 509 (basic condo) and around $418 for unit 604 (premium condo). I'm not really sure the difference between the basic and premium units as each one has its own plus and minuses. My pictures are from unit 509 that I stayed in.

I enjoyed staying here. It was like a home away from home. it had a full kitchen. The bedroom was…read moreseparate from the front rooms.Also a nice little porch on the front with seating. check in was very easy. Everything was very clean no complaints at all it even had all the dishes and silverware in the kitchen, we would stay here again! We had room #407.

I was really nervous when I booked my stay here , the reviews were horrible but I'm glad I took a…read morechance !! Upon our arrival the first thing I noticed was how clean the room was , and I mean really clean !!! I got the double bed room , it has the fridge and microwave, it's pretty spacious. My expectations were pretty high considering we usually stay at Sea Venture but , we're members of the Elks lodge and it's really close and convenient so I decided to take a chance and stay here . There's a liquor store right next door so it's really convenient, the only downside is there's no ice machine but it was fine because the store is next door. The beds are super comfy and The customer service was outstanding , so friendly!! Im definitely coming back here !!

DO NOT STAY HERE! Super dirty. Windows were open and have no screens. Bathroom smelled like pee…read more This place has no customer service what so ever. Spend your money somewhere else. Worse motel I have ever stayed at! Dirty beds, Dirty Walls, ruined our beach trip. Especially if you have kids you do not want to bring your children to this filth. The faucets were broken water wouldn't shut off in the sink. Shower was dirty, the room door has a huge gap at the bottom of it you can stick your fingers in between the gap. If you want to enjoy your vacation stay somewhere else.

Decided to take my Mom on a mini Vacay to Pismo Beach. All I wanted was a beach front room with an…read moreincredible ocean view and that's exactly what I got. The Seacrest Ocean Front hotel is an absolute gem. From making the reservations over the phone to check in, the customer service was great. This hotel is very well kept and has free parking. However it does share with a restaurant at the entrance of the driveway so it can get full at times. Luckily, we were always able to find a place after coming back from a day of exploring. Beds were comfortable and the deck was perfect. We even had a seagull perched on the ledge on our last day. But let's talk about the view. It was absolutely STUNNING and worth every penny. This hotel does not have an on-site restaurant or bar, but you can get room service from the restaurant at the top of the parking lot. They also have a a bartender working outside of the lobby and she was so nice! Friendly and funny and just a great attitude. They offer $10 towards room service or drinks daily, which was nice and parking is free! The grounds are manicured beautifully and they have a pool and two hot tubs which were always in use. They also have several lawn games and direct access to the beach. I've never felt sand so soft under my toes. Next time we'll bring our beach chairs and make a full beach day of it. I absolutely loved this hotel and will definitely be coming back.

My husband and I just came back a week ago from spending our 42nd anniversary here. What a fabulous…read morebeautiful happy wonderful hotel! The staff.. the grounds and the room was perfect and the breakfast food too! Everything was absolutely top-notch! We will be back again often. Thank you to this wonderful hotel for making our 42nd anniversary absolutely wonderful.

*Elevator Certification is EXPIRED in April 2026*…read more Regular hotel, nothing crazy, decent parking. Had an issue with the shower, I pulled instead of turned but was able to correct it once I figured it my mistake Breakfast was decent, very happy there was actual food!

We booked this stay through AAA and also used our Hilton Honors points. At check-in, we were…read moresurprised to be charged an additional $70 deposit that wasn't clearly explained beforehand. Unfortunately, our stay was filled with several maintenance and service issues. The elevator felt unsafe, the doors opened before the elevator had fully reached the floor, which was concerning. About an hour after checking in, we went to the pool. There was only one other guest there, but the towel rack was completely empty. Thankfully, we had brought our own towels. A staff member later came out to restock them. The pool itself was okay, although there were quite a few bugs in the water. The jacuzzi looked like it needed maintenance or a fresh coat of paint because it appeared greenish-brown, and there were no umbrellas or shade available around the pool. When we returned to our room, our key card had stopped working. We had to call the front desk from my personal phone, and a staff member kindly brought us a new key. We appreciated his prompt help. However, after returning from dinner later that evening, our key card stopped working again. The room also needed better upkeep. The shower tub had visible stains that made it appear unclean. The ice machine on our floor was out of service, so we had to go to the lobby for ice. We also noticed curtain rods left on the floor, which made the hallway look unfinished and poorly maintained. The staff members we interacted with were courteous and helpful, especially the employee who restocked the pool towels and assisted us with our room keys. However, the number of maintenance issues and inconveniences made this stay disappointing. For the price we paid, we expected a much better experience. Unfortunately, we ran into several issues during our stay that made it difficult to feel the value matched the cost. While there were aspects that were disappointing, we did appreciate being able to check out late, and the pet-friendly accommodations were a definite plus. Those conveniences were helpful, but overall, the number of issues we encountered outweighed the positives.

Beautiful hotel in an excellent location! It's just a short walk from the pier, with plenty of…read morerestaurants, shops, and convenience stores nearby, so you really have everything you need within walking distance. The room was very clean, and the hotel itself was well maintained. One thing to note is that the bathrooms have an open concept shower, so water can splash onto the floor. Putting down a towel helps, but it's something to be aware of. The hotel also has a small convenience shop in the lobby with snacks, drinks, and essentials like headache medicine. It isn't a huge selection, but with so many stores nearby, it wasn't an issue. They offer on site parking for a fee, which was convenient, and one of my favorite features was the rooftop area it's a great place to relax, eat, and enjoy the atmosphere. Overall, I had a great stay and would definitely choose this hotel again.

Alright so let's just point out the most obvious, best thing: CUSTOMER SERVICE. Jesse is the best,…read morealong with everyone else of course, but he really helped me out with my booking and was genuinely the best. To all the managers, Hilton, staff, everyone... take care of this guy and promote him on because he really is there for the customers. Genuinely good people that care not only for the job, but for the first, represent your company in a top tier way. So thank you to this establishment for having very good employees who care. UPDATE AFTER STAYING: Yep, we loved it. Your staff that worked on June 28th, the front desk staff, awesome! They worked very hard despite people calling out and I was very happy with our stay!

Relaxing, loved sitting on the outdoor seating areas loving at the sunset and ocean…read more Room was spacious. Pool and hot tub were nice. Enjoyed complimentary wine and morning breakfast.

Great spot! Clean spacious rooms with great views. Really enjoyed the great breakfast every morning…read morewith waffles, fresh fruit, omelettes and great salsa

My neighbor invited to stay the weekend since she's a member. The cottages themselves are so cute…read moreand the location is perfect however the property manager sucks very condescending and rude. I was honestly considering the membership but after my experience with the management no thank you

The hotel is "charming" which if you have ever looked for a house means tiny. The air conditioner…read morebeeped about once every three minutes with a loud chirp that kept us up all night. The tv in the bedroom was about the size of my monitor on my computer. Traffic could be heard from the room on the street outside all night. There was no dresser or closet. Overall a terrible experience. No one on site to assist with anything- completely unsatisfied. Checking out after 1 night to go elsewhere.

Lovely Ranchero Style Decor. Water features are pretty…read more Much history of the region are on display. Rooms are spacious. Doggie owners had smiles on their faces. Huge pool. Breakfast was great. Good parking area.

Hey, it's old but the rooms are clean, everything works, and it's very eye appealing. The staff is…read moregreat. The buffet breakfast is very nice with a congenial staff tending to the food and dining area. For the price it's a great deal.

Our stay, though very brief, went enjoyably. Our check-in process was swift and efficient. Our room…read morewas clean and presentable. Our first impression upon entering reflected obvious updates and a choice of bright and inviting colors along with the signature hilton fragrance lingering throughout the lobby. The room itself was clean and came with the basic (but much needed) amenities such as a mini fridge and microwave. Oh, yes - and a keurig for those like myself who require coffee first thing in the morning. I would definitely consider staying here again the next time we visit Pismo.

My stay at this hotel reinforced my typical policy of only staying at non-chain hotels. Never…read moreagain! The main thing is a complete lack of accountability and zero effort to remedy the situation. Here's what happened.. I stayed here with a friend and we were super excited because it was our first trip together and our dogs were joining. We knew that we didn't want to swim in the ocean on this trip, so the MOST important factor in choosing this hotel was the ability to let our dogs in the pool area (not IN the pool of course, but just inside the gated area, like by our lounge chairs). In fact, this was the ONLY REASON we chose this hotel over another hotel that was otherwise objectively better. We confirmed TWICE with Hilton that dogs were allowed in the gated pool area. First we called, and there was a tough accent to understand but they said dogs were allowed if they wore diapers (???). We called a second time to make sure we heard correctly - a different person picked up and yes dogs are allowed in the gated pool area, no diaper necessary. For both of these calls, we called the phone number on the Hilton website, on the page for this *specific location* (not the general corporate number, obviously). So *surprise surprise* when we arrive, exhausted from hours of driving, the front desk tells us that that information was not correct. NO dogs allowed in the gated pool area. ALSO dogs are not allowed alone in the rooms, so basically there was no way for us to use the pool since we couldn't keep the dogs in the room (alone) nor the pool area with us. No apology, barely sympathetic, and zero offer to compensate us in any way or anything complementary as a good faith gesture. I'm furious at this point, so we go to the front desk again. We explain the situation (I think to the manager at this point?) in detail. She said that we didn't call the direct line to the hotel, that I guess that line was to the broader Hilton brand (like a call center?), and we should've done that to get the correct answer. She made it seem like it was *our fault* rather than what was obviously their fault. Because according to her, essentially we should've known that: a) the phone number listed FOR THAT LOCATION, ON THE OFFICIAL HILTON WEBSITE was NOT the direct line b) we should've gone on a wild goose chase for that actual direct number c) we should've known to not believe what two separate official Hilton employees told us was a lie. Excuse me.....?????? I reiterate, this was literally the ONLY REASON we chose this hotel. At this point I'm so frustrated because we are so far beyond the original issue. Ok I get that dogs aren't allowed in the area (I'm not challenging the policy, and I never did). I even can understand that SOMEHOW we should've been mind readers and known to not trust the phone number on the official site and to not trust anyone who speaks to us on that line. But for the manager to not apologize, to barely show compassion, to make it seem like it's our fault, to take ZERO accountability for the ridiculous situation, and on top of that, not even offer us a discount or like a free drink because god forbid they spend $5 on us - THATS what I take issue with. I mean I take issue with it all, but extremely basic hospitality would've at least made us feel a tiny bit better about it. Wild. She also didn't seem to grasp any of this. She kept saying that it's the official policy that dogs can't go in the area, but at that point I was explaining how I'm taking issue with how she was handling the whole situation. I never expected them to bend the dog policy - I get they have no control over that. We keep talking past each other. We ended up calling the front desk later and explaining how the situation didn't sit well with us for all of the reasons above, and now directly ask if there's anything they could do to make it up to us, like a complimentary drink or breakfast. Again, this was the only reason we chose this hotel!! Our trip CENTERED ON CHOOSING THIS HOTEL. In the end they gave us a measly amount of points, which went to my friend who booked the trip, I got nothing, and that was that. So here's my takeaway: if you have any sort of issue come up, you can expect them to show no sympathy, take ZERO ACCOUNTABILITY, and take no steps to remedy the situation or give a half hearted complementary gesture. I should've known to not trust a mega chain that doesn't give a crap about their obvious error. They have your payment already, so why should they?? My eyes are rolling out of my head.

Kon Tiki Inn is one of our favorite places to stay. Every room faces the ocean. We love it there!…read more Can't wait until it opens. Please open soon!

We love staying at the Kon Tiki every time we travel to the Pismo Beach area. Great location and…read morerooms! Hope they open soon because we can't wait to stay in the newly remodeled rooms!