Had very poor experience in the shoe department on Wednesday March 12. The associate was very rude…read moretelling us not to touch the displays because he was tired of having to put them back in order. He basically ended up telling us to get out of "his store". We told another associate about it and was told it wasn't the first complaint that day. They definitely lost at least one sale from us that day.

Mixed feelings about my recent shopping experience here. I came to Dick's Sporting Goods a few…read moreweeks ago for a few reasons: 1) I needed some new swim trunks. There is a heated pool in the hotel I am staying and darn it, I was going to use it! 2) my brother needed new sneakers 3) we both needed new gloves. We both had a pair but needed one that allow you to text message. Why? The company I work for, which also had just hired my brother use an app on your phone to give you access to enter through the doors. You better be able to touch your screen of you won't get in. Problem is... if it's cold as heck you don't want to take off your gloves. I easily found the swim trunks... a bit pricey for my taste... $40. We went to the shoe section and got my brother a new pair of sneakers that comfortably fit and were reasonably priced. We were helped by the employees manning that section. Gloves... that was a nightmare. Finding the section wasn't easy and required me to ask someone for help... when I got there that section was a mess. Took me 30 minutes to find the type of gloves we were looking for and in our size... ridiculous. If they had all sections of their store as well managed as the show area... this would be at least a four star review. Still since I am finding my way around the area if I need winter clothes or shoes... I may find myself here again.

Finally an update after my last review. Overall, they've kind of gotten a lot better with service…read more They helped out very quickly when we requested shoes and were able to search for sizes if they were not available. The online ordering is also very easy if you don't want to deal with the in-store hassle, you can just order it. Come in check in and they'll have your item at the register. Prices are still high unless things are discounted, but that's to be expected

Worst experience ever in shoe department. Guy should not work with public very rude. Yelled at us…read morefor touching the displays and told us to leave his store when expressed our feelings with his rudeness. They lost at least one sale that day. Was wednesday March 12.

I was incredibly disappointed in the service they provided. I guess if you're a middle aged man…read morethat doesn't look like an elite runner, they don't think you need any help. I had money to spend, and I did....only after having to ASK to be helped. Even after explaining that my goal was to ease back into running, they didn't offer any gait analysis or additional help. I did buy a pair of shoes because i really needed them, but turned around and returned them the same day because I don't want to support a store that doesn't provide quality customer service....especially for something as important as footwear for running. At my age, especially, quality footwear is so important. I chose another local establishment and was very happy with the immediate attention I received upon entering. It wasn't convenient to return and go somewhere else, but it felt good to me.

I went there to find some running shoes. The staff were helpful with helping me find my fit,…read moredecided the right type of shoe, and even let me try it on their treadmill. I feel like the price of the running shoes are exactly what was expected.

While traveling through Ft Wayne, I stopped in and tried on several shoes. After doing the foot…read morescan, the staff member brought me several shoes that fit my exact needs. The staff was very knowledgeable and helpful. I was able to find shoes that worked. Since they didn't have the color I was looking for, I was able to order them online and have them shipped to my home.

Sold me damaged lululemon. When I tried to return it, the man working snarkily suggested I ripped…read moreit myself and also wondered why I didn't check the item when I bought it. I was under the assumption that if you put something on the floor to sell, it has been checked for damage, so I didn't give it a thorough look over. Worker was rude as hell. It is so obviously a sewing error I question the general knowledge of the people who work here. Will not be returning. Dicks is better

Such a great selection of IU and other Indiana sports teams. Very friendly helpful store clerk who…read morehelped me track down a specific item.

Great and friendly staff. The store is very organized only thing no Sofie Cunningham merchandiseread more

Lisa and her staff do a wonderful job at an affordable price. They are a pleasure to work with.read more

Finish Line-- the great silence - a narrative!…read more Why I'm giving 3 stars - they carry a wonderfully diverse line of shoes, clothing, etc.. However, the staff needs some additional training. I came in like a storm, blew in and was ready to breeze on out after my purchase. My sons, the big fellas, like athletic gear and this is one of their favorite stores. I knew that the sale was awesome even if the customer service left much to be desired. I received no assistance on my quest for shorts, but none was really needed. I headed to the counter after eyeballing and securing my items only to be greeted by a young man who surely believes he belongs on the cover of Vogue magazine. He made absolutely no attempt to greet me, like zero, none, not a one, zip, zilcho, goose egg- not even a hello! I was subjected to a slight head nod- which in the new teen/young adult vernacular appears to mean "how can I help, may I assist you". Having 2 teens myself, I am familiar with the language, but don't allow it in my presence. I waited to hear a verbal affirmation that he was ready to ring me up, I can assure you, none ever came. I made my purchase in silence, like an off beat Charlie Chan movie -- I really deserved an Oscar, Emmy, at least a Razzy. I managed to be silent and pleasant concurrently. While my sales associate just came off as the guy you hate to see in the club, the one that thinks he's super hip, while being a total jerk at the same time. I left without ever really saying 2 words. Customer service is becoming such a lost art that we are thrown off when we actually receive it. My sneakerologist should be as kind and accommodating as my dentist! Nothing says "hello" better than a great smile and nice proper fitting shoe. Do better Finish Line, do better!!

I'm giving them one star because I can't give a negative star. My experience was horrible. I was in…read morethere on 4/14/18. Three employees in the store and not one greeted us or asked us if we needed any help. After 10 minutes of looking around I had to go interrupt their dance party and ask for help. I asked the young lady for help and she pointed me to ask the other employee. I guess her dancing was more important the the customers. So I took my business to Champs. They were great at champs so we purchased our shoes from them. Horrible experience and may never return.

Went in here over the weekend with my daughter because we've driven by several times and always…read morethought it looked so cute from the road. There is parking off of wells street but the main entrance is on a very busy road. I don't recommend parking in front as it's a corner building and there was heavy traffic. The parking lot is much easier to get in and out of. It's a private parking g lot with about 10 spaces. Now when a place says boutique you have to realize it'll be pricey. Keep this in mind. Walking in we were greeted by the employee who was sweet and answered our questions and my 16 yo was perusing the merch without me by her side and I noticed the employee glued to my daughter like superglue. So Inched closer to my young and employee seemed to back away a bit. When I backed off, employee got closer to my young. Ok I get it she's a kid and could be a thief. Wrong. Not all kids are like that. This irritated me right away. It also made my young very uncomfortable. They had some adorable trinkets and gifts from kitchen to baby to bridal to housewarming. You name it they had. Infact there was so much merch that it was hard to concentrate on one section. Between the merch, clothes and decorations it was hard to focus on what you were looking at. There were so many colors too. Like a rainbow exploded in the showroom and left a trail of glitter and glam. Ok let's talk about prices. Rompers $180, sweaters $100-on sale, shirts and shorts and skirts $79-100. Wow behind my realm of pocket book money. And Knick knacks starting at $20 for a spoon moving upward to $100 or more for plates and purses, shoes and jewelry. Need a candle $40. Need a greeting card $6 for a 2x4 size piece of paper. Very cute dressing area with a bed for a sitting area while a person waits. Then there is a pedastool for the person to stand upon that is trying on clothes with bright lights aimed all around them. Sort of like when you're trying on wedding dresses. It's very New York'ish. Adorable bows act as fillers with large flowers in vases adorn every corner that the owner thinks needs a decoration. I don't think there is one inch of space that isn't decorated. All fancied in pink and creams. Even the wares they sell seem to be links creams and pastel colors. I'd recommend going just to take a look and see if it's what you like and can afford and of course you're supporting local.

From the owner: One of kind collections that you can keep for generations. Cultivated styles creating double takes…read morefor bold babes. Meraki is an evolutionary brand made for change. As you grow, we grow with you. Fitting all the needs from little ones, to young-adult, mommas + more. Our muses thrive on bold statement styles, always setting the blueprint for next seasons trends. Whether it’s in your home or out on the town, do it with meraki.

I returned shoes by mail on Dec. 2. I am still waiting on my paper refund check. I called again…read moretoday and ended up talking to a supervisor who is telling me that I can expect a check in one month. This is ridiculous. Do NOT return anything by mail

This boutique is going to be my new go-to place for stylish, yoga or workout clothes. Walking into…read morethe door I didn't know what kind of merchandise Idlehour sold. I found out quickly- yoga, pilates, any type of workout clothes. I was super excited! This is the only little boutique in town I have found that has some of these higher end brands in store. There is also little knick knack, cute gift items as well. It was decorated to perfection. Very modern/chic. I was even more surprised when I noticed the small studio in the back. After talking with the owner I found out they have pilates and barre classes. SCORE! Who doesn't want to sweat it out and then shop a little...all within the same place. Sounds like perfection.

From the owner: We are an activewear, clothing & gift boutique in downtown Fort Wayne. Brands we carry include Alo,…read moreBeyond Yoga, Spiritual Gangster, Onzie, Fox Sea Skin, Voluspa Candles + Fragrance - and more! Idlehour is located between Arby's & Starbucks on W. Jefferson Blvd. in downtown Fort Wayne. We are next door to Pure Movement Pilates Studio - look for our striped awning in the FREE parking lot!