The donut flavor selection is pretty limited but the service at this location is always friendly and helpful.

I went in assuming there was a bathroom but was met with the disappointment of there not being a public bathroom which was fine. I ordered my beverage and waited for it while my friend looked at the menu to figure out what she wanted and the young lady at the register had an attitude the whole entire time our drinks were being made and when we ordered though I was not rude when she took my order, giving us dirty looks as she was supposed to do her job. I have worked customer service and in the fast food service as well and I understand some customers can be annoying but this young lady has made me not want to come back to this establishment again. read more

Me and my sister went through the drive through, the order was spot-on and nothing was missing. Employees are nice. I got the espresso something or other-- I highly recommend it it was fantastic. We also got a hot chocolate, two Boston creme donuts, and a chocolate sprinkled donut. The Boston creme donuts here are the best I've ever had, crispy creme cannot compare. There's lots of parking nearby so we parked and ate everything. Very nice vibe low key. read more

these donuts literally saved my life today, i ordered them through doordash and they were just so excellent they made everything in my life ok. genuinely turned my day around. whoever made these today i hope all the best for u! u enjoy everything good in this world. read more

Dunkin' - assorted 10 Munchkins Donut Hole Treats - Donuts Near Me - Albuquerque, New Mexico

See all

Ordered on door dash just to be told when driver got there there out of doughnuts. What kind of business with the name doughnuts in their name can't even provide what they're known for. Don't order or go here you will be disappointed and waist your time... read more

Ordered thru DoorDash just to call when driver got there to call and then say there out of doughnuts... never updated DoorDash they were out. Then called store to reach a full Vm box. Can't believe a store can't even provide what they are open for in the first place corporate needs to shut this place down never again read more

I just left from this place. My experience was Horrible I wish I could give it no stars. They were both rude. The girl was rude and rude extremely dismissive towards me, she as very short and nasty! she needs to be fired right away! She is bad for business. My food is nasty it's thrown together & burnt. That's not what i paid for. Then she walks away with a rude nasty look on her face after giving me discusting service and soggy ass hash browns. No wonder the store was empty. They both were hanging out in the back of the store so both should be fired. Neither had warm service zero stars for this business. Will not return. And thinking about never going back to a Dunkin period. I've been scared away! Don't eat here. Didn't look welcoming in the restaurant either. Not like other Dunkin's.. not clean either. read more

Today was a happy day! full tray of my favorite kind of donut! The elusive Cruller, Be they French or honey, French crullers are the best. And they had good fresh ones. Often when i have been by they have been out. But not today... Glorious day! read more

Dunkin' - French crulllers and other donuts/holes - Donuts Near Me - Albuquerque, New Mexico

This location is so close to where I live. The breakfast and donuts are good. The coffee is ok. On a good day it's good. For example I tried their vanilla smoked cold brew. It shows it has a soft top but when you get it it doesn't look like they even took the time to blend the soft top. Almost like they just dumped the milk in there. It taste to much like milk. I won't buy this again but their food and donuts are good. read more

Dunkin' - Vanilla smoked cold brew--- no soft top and to much milk - Donuts Near Me - Albuquerque, New Mexico

Yessssss finally a DD closer to home. Aside from the obvious warm welcome to this business in central SE, I've been here day and night and the staff is always nice. It can be crowded or have some line for drive thru but it's always a good experience. See you soon! read more

Dunkin' - Store front - Donuts Near Me - Albuquerque, New Mexico

See all

Long time fan of Dunkin. One of the original locations & home of thE original donuts. This location is constantly busy. So you know the donuts are fresh & yes the run out of flavors later in the night. The owner's and staff are great! They havE it all here! Baskin Robbins, coffee, donuts & cakes! read more

Dunkin' - Donuts Near Me - Albuquerque, New Mexico

I love this place. I give major kudos to any business brave enough to be 24 hours on central by UNM!! If you can stand the area at 1am this is the perfect place to get into the best kind of trouble. Donuts, coffee and ice cream. A triple threat to my diet but best friends to my wallet. Location is clean!! Floors, walls, counters and tables. Impeccable. Couldn't ask for better. Staff is always so nice and welcoming. I've never had an issue with rudeness or attitude from this staff. They even let me but a giant bottle of blueberry flavoring for my coffee at home! Talk about winning!! Bathrooms are not gender neutral if you care about that sort of thing. But they are clean and I like the fact you need a key here. Very safe knowing no one will walk in on me. I've never had an issue not having paper or a way to dry my hands here. Food is decent and coffee is always fresh. I'm so into it. They even have Splenda and almond milk so I can stay keto. Thanks Dunkin!!!! read more

Dunkin' - Late night coffee fix - Donuts Near Me - Albuquerque, New Mexico

I ordered 6 Boston Cream donuts do you see any here??? Then they said we had to contact Grubhub who kept us on hold for a long time. They wanted to check with the driver regarding the issue. First off the driver didn't prepare the order secondly why would the driver look at our food that's a concern for me especially with the Flu and Covid. The restaurant should have accepted responsibility for their error period. read more

Today is my birthday and I'm going for all my free stuff around Albuquerque today. Went to this location for my free drink and orders online for pick up. My sister went inside to grab her a drink and they let her know that they had ran out of blueberry so they used raspberry. To me that's perfectly fine I think Dunkin' has great matcha. My sister got a butter pecan coffee with no whip and she really liked it. She said it could use less sugar because it was on the sweet side. With my free drink and hers it came out to 4.86$ and overall I would come back to this location. read more

Just had the chocolate stout cold brew with sweet cold foam....AMAZING!!! It's my new fave & I hope they keep it a long while!!!

#22 of 2019 **NM DONUT KWEEN ADVENTURES** I am the self proclaimed Donut Kween so I should perhaps do a review for DD even if its only a chain. Ive been to this location quite a bit and currently hold the Duchess of DD title. I suppose something inside me likes it! All chains for me seem the same. Thats no shocker. NO creativity from one to the other and this could actually be a good thing if you are wanting to rely on something. For me... i rely on the French Cruller whether plain or dipped in chocolate glaze. This location is the same as the others and for that im thankful! I will admit, I the NM Donut Kween, do solely promise to all of you... I love DD's French Cruller. I love them in a house and i love them while wearing a blouse. I love eating them in my car and i love eating them in a bar! I love eating them while sitting on a box and i love eating them while wearing nothing but a pair of sox! Lol! I love sharing one with my fat cat and i love sharing them while youre being a brat! I do so love them dipped in chocolate I do so love them dipped in honey glaze at that! So there u have it... french cruellers at DD puts a smile on my face! Perhaps you should try one if you wanna turn a frown upside down :-) read more

See all

WOW!!!! If you're not from Albuquerque you might not understand my references but I hope you continue reading nonetheless. For being a coffee/ice cream (Dunkin Donuts/Baskin Robbins) establishment on Central Avenue in the University area that is open 24 hrs a day 7 days a week the store is IMPECABLE!! Super clean and kept up. The staff is super friendly, inviting and engaging. Overall, if you want a great cup 'o Joe, great service and cleanliness is important to you- this is the place for you. Hope this helps! read more

Dunkin' - Donuts Near Me - Albuquerque, New Mexico

As soon as we landed... I asked the BFF if they had a DD and she said yes. First stop: this place indeed. It was 11ish at night so they didn't have much selection so I just got a marble donut ... first bite: didn't quite expected it to be that bad. It was the cakey donut that I'm not a fan of... Therefore on our second visit... before heading out to the Balloon Festival... we were in luck. Their inventory was fully stocked! We ended up getting a dozen donuts... sugar... chocolate... all satisfied the craving. However... still doesn't compare to the DD in the Philippines. read more

i... love... dunkin.... Have to give this dunkin some love because of the whole combo baskin robbins thing even though I haven't ordered from that half yet.. though this is how most dunkins are in Illinois..which I'm used to. I feel this location could be a litter more updated/cleaner.. its a little dingy but I feel the service and products are as expected from a DD. The girls I have had help me are very nice. Also parking is easy. I feel bad that next door another donut shop (Donut Mart) is opening to "compete" with them but i think their donuts are junky and there is no way the coffee could compete with DD.. so i hope it doesnt hurt their profits. ONe coool thing one day they did here was make a few HUGE donuts (like literally a donut the size of 4 -5 regular donuts)... pretty sure it's not the corporate thing to do but looked like they were having fun making a massive donut creation. Also I love the wakeup wraps... the egg white turkey sausage wakeup wrap is only 150 calories... wohoo. P.S. I need a dunkin by my work on alameda/coors so I can go before/during work PLEASE.. read more

Dunkin' - Giant donut!!! - Donuts Near Me - Albuquerque, New Mexico

The cashier Biridiana try saying that name 5x's fast lol. Anyway, she was great during my visit as I order my usual banana split. definitely has the customer service skills down packed and even thou I left a view 2 week's ago I cannot get over them here at this restaurant. There customer service is so genuine and they work hard they all deserve a raise and I'm not talking like $.50 I'm talking like $10.00 across the entire staff there. there's no way they can keep working as good as they always do and not be paid a much higher rate. They truly do take care of each other, the customers, and the store. thank you so much Biridiana man what a name lol, I really appreciate they care and like ability you have demonstrated. I hope that you raillery behind this review you all have a 10/10. read more

Would put 0 if I could. I ordered a beyond sausage breakfast sandwich and was given an actual real sausage sandwich. I went back and told them what I was given and asked for the correct beyond sausage sandwich and was given REAL SAUAGE for the second time. It honestly felt like they had no idea that they even had that? I've gotten this sandwich many times at other locations and never had this issue. Very sad about this and didn't receive a refund or any apology. read more

Extremely rude and condescending staff they treat Uber eats drivers like they are second-class citizens

Super impressed with the customer service that they provided! They always come through with delicious and amazing donuts. The best part is that the location doubles as a Baskin Robbins! Can you can perfection? We've asked them several times to make some custom iced donuts for our organization and they have always impressed us with delicious and crafty creations! Plus: their coffee is delicious! read more

Dunkin' - Donuts Near Me - Albuquerque, New Mexico

Pretty average Dunkin Donuts/Baskin Robbins. Open 24/7. I come here for breakfast sandwiches. The 2 for $5 bacon, egg, and cheese croissants are pretty good. Fresh donuts are brought out at noon. read more

I'm new to town and I consider myself lucky to be near this location. Great service, clean shop and my Dunkin' orders are always correct. Once, an employee offered me a free donut when an order was taking a while. I honestly didn't care that the order was taking longer than usual, but I really appreciate that the employee thought to do that without me having to say anything. read more

The staff here are so personable. I'm always greeted with an enthusiastic hello. They are consistent every time, no matter who is working. My to go orders are always ready and perfect! read more

Dunkin' - This is by far my favorite location. I'm in often and take full advantage of the app. The staff is consistent and always friendly. - Donuts Near Me - Albuquerque, New Mexico

Pretty cool Dunkin Donuts since it is connected with a Baskin Robbins. That is pretty hard to pass up. They have a pretty good selection of donuts and ice cream. I will definitely have to make this a return visit in the future. The store is close to many hotels in the area. read more

7/25 Donuts and ice cream? That's trouble of the best kind. There were a lot of people just lingering around and a ton of construction out front so I kind of felt like I might not have been in the best part of town. Just ahead of me a police officer walked in and he seemed to know everyone so I guess it's just a neighborhood hangout. I got a frozen drink, a couple of donuts, and some ice cream for our son and the service was fantastic. The guy was so nice and he was super efficient. Everyone was just happy and having a good time, but like I said, donuts and ice cream... that's a lil' slice of heaven right there. :) read more

The customer service at this location is appalling. The food and coffee are fine, but I haven't been in once in the past few months and waited less than 20 minutes, even when there's no one else in the store. read more

Today, in all my 59 years, I experienced a first. I got refused service at this location based on a false allegation. This is my story. I placed an order from my vehicle using the Dunkin app. I then went into the store properly wearing my Facemask. I stood by the to go counter waiting for my order. Some time went by and I wondered why it was taking so long with my order so I pulled out my phone and checked the app to see if I followed thru on the order process. I had not. So I confirmed the order and it went thru. While standing there waiting, I opened a game app on my phone. Customers had come and gone and I was the only customer in the store. It got quiet behind the counter. I approached the main counter to check the progress of my mobile order. No one was behind the counter. A few minutes later a young woman came out of the kitchen area wearing her face mask on her chin. I told her I was waiting on a mobile order. She laughingly said, " we ain't serving you." I asked if she was kidding. She said, " no, we ain't serving you because you were camcording my co worker lady without her permission." I was shocked. I told her that I wasn't camcording anyone, I was playing a zombie game on my phone. She again said, "we ain't serving you." She thought it was funny. I asked who the manager is because I wanted to speak to them. She said she was. I asked for a refund and she said, "you can do it from the app." As I walked out the door I told her I'd be calling the corporate office. I called a phone number on the Dunkin app and told them what happened and they were as appalled as I was. They refunded my money and filed a complaint regarding this store. I have spent a lot of money at this Dunkin. Not anymore. read more

Easy access is nice but my favorite thing about this place was that they had pop-rocks ice cream!! The Baskin Robbins shop inside is probably the only part of this place I'll ever use, so it's what's earning all the stars. I love ice cream, so I have to love a place that scoops me up good. 5 stars just seems a bit much for a chain and I'm taking away for not having that cone holder on the counter. You know? So you don't have to try to get your wallet out one handed while you balance a precious scoop. I am amending this to reflect that, I really do love the Dunkin coffee. I got all worked up over the ice cream and spaced that tidbit. Sorry. read more

First off, what college student doesn't love coffee. I think that's 90% of my diet not to mention the delicious donuts are just perfect in the morning before class or during a break. This location as amazing. And the service is always prime!! Not only is this Dunkin Donuts across from campus they also support UNM organizations. So what's not to love? Donuts, coffee, location and supports the community. Sounds like donut heaven to me. read more

Worst service ever. Girl decided to be an a-hole to ME when SHE forgets what she did with my food. I've been standing here waiting patiently while being ignored. You didn't give it to me because I was the only one standing here and my hands are empty. If you gave it to someone else on the other side of the shop that's YOUR issue not mine. I was standing where I was told to wait, politely waiting, and said thank you, and you can't even apologize and then decide to gritch under your breath and then throw bitch at me? Take you 'tude and shove it! read more

The donuts are always nice and fresh and tasty. The seasonal tastes are always fun to try out and enjoy. Prices are always good as well for all the items. read more

Terrible customer service. If there's a line you can expect your drink to be thrown together with no effort. Ordered a frozen coffee with hazelnut caramel and French vanilla swirl and the drink has absolutely no taste read more

Dunkin', you win. I come for an iced coffee and 9 times out of ten you KNOW I can't resist looking past your employees' heads and seeing all those delicious donuts! You take an additional $1 or $2 more than I was planning on spending. But I leave happy because, DONUTS. Staff is friendly and I've always gotten the vibe that they spend extra time making your coffee (I always get iced macchiato or an iced coffee). I've never been disappointed coming here! read more

If you want to eat in a dirty dining room with the owners treating their employees like trash, I'd suggest coming here. If it were possible to put no stars, that would be my option. Very disappointing coming here, ruined my appetite! read more

Went there this morning. They weren't busy and had shelves full of donuts. I thought, "great! Fresh donuts!" Boy was I ever wrong! Got back to my hotel room we start to eat our donuts and omg they are stale. Ugh! Dry crunchy outside and soft middle. That is even including the filled ones. Every.single.one. I will say that the blueberry donut holes were very good. That's all that was good. Don't see why everybody is so crazy about Dunkin Donuts. We won't be back. read more

Bought an ice cream cake from them on father's day and staff was super friendly. Best service of any Dunkin Donuts in Abq

The employees are always polite and helpful when I'm there to get my ice coffees and other scrumptious treats.