Best dunkin in boston hands down. The coffee is consistently good & staff is always nice & helpful.

Been coming here for about 14 years now, and every time I visit this location I get a wave of nostalgia. I have tried just about everything on the menu. Consistently good food, maybe once or twice my order wasn't up to par. Parking is limited, however. It is shared with the restaurant next door, and very hard to get out of. read more

Very friendly staff and always very clean! I come in often because I'm a shameless DD fan and have never had a bad experience! They're not the quickest with On-The-Go orders in my experience, often it's faster to just stand in line but then again, taking care of in-house customers first isn't necessarily a bad thing when it comes to customer service! read more

Comes here almost every morning for my medium iced coffee regular and power breakfast. The staffs are friendly and greeted me every morning . They make my coffee perfect and how I want it . Always a good stop by here. read more

Dunkin' - Power breakfast sandwich - Donuts Near Me - Brighton, Massachusetts

This Dunkin is awful. They always get my drink wrong (pretty basic iced coffee with caramel swirl and whole milk) and instead it is always completely bitter and dark. I tried to talk to them about it once but they insist they make it correctly. Then why does *every other Dunkin I've ever been to* make it a standard way I can always expect? I have tried this location many, many times now over the last year and at this point I am calling it off and walking the extra 15 minutes to 179 Brighton av's dunks instead.. Something is *always* wrong. On top of that, these guys forget stuff all the time. I'll get bagels but no cream cheese, for example. Plus their attention to detail and packaging is horrible... constantly putting frosted donuts under other hot items in a bag so that the frosting smears everywhere. I don't have a single good thing to say. I love Dunkin and go to lots in Boston. This one almost always drastically misses the mark. What's up with it? read more

I ordered mini bagel bites. The cream cheese on the inside was ICE COLD almost frozen. Ridiculous.

Had a very large order, and the team were amazing about it! They made sure I had everything I needed and even helped me with it to my car. They are a truly lovely crew! read more

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Good dunks. They are still open during this time for pick up. My coffee was made perfect per usual and they were friendly and fast. We ordered on the app and in the 2 minute walk there they had made all 3 coffees! Good service and friendly staff! read more

Best one in Brighton. Most competent staff, most friendly, and they never screw up my order.

I don't know which Dunkies Jordan L. is visiting, but it sure as hell isn't this one! It's a little dingy, bordering on dirty with the obligatory "No sitting for longer than 20 minutes" signs above all the tables. Not that I'd ever want to eat my breakfast in here anyway. Now, I'm not too picky about my DD's locations; I'm usually in and out and as long as I get my coffee and bagel I'm a smiley girl. And that's the problem here. 5 out of the last 6 times my boyfriend or I have gone for a breakfast run, they have been out of bagels. On multiple occasions, they've been out of bagels, croissants and english muffins. I understand their M.O. is doughnuts, but COME ON. Being out of half your menu items before noon is completely unacceptable. Don't show me commercials about how great Dunkies is for hangovers if you can't provide any hangover food!!! PUH-LEASE!! This morning, I was unlucky enough to be awake before 8 AM, and since I have a distinct lack of edible food in my apartment, decided to chance a trip down the street. Apparently, arriving shortly after the sun comes up is key to having an enjoyable experience here, and this morning earns the mandatory one-star rating. I was able to get half a dozen multigrain bagels (seriously, they're like the Holy Grail here) and a sandwich for the BF. They were out of the big packages of cream cheese (color me surprised) but made up for it by giving me lots of little packages. When I left, I had relieved them of their entire stock of multigrain bagels, save for 2. Before 8 AM. Not okay. Bottom line: Unless you fix your supply problems Dunkies, you'll be relegated to the one-star rating forever. And Brighton Center deserves better than that. read more

I think a lot of people get this one confused with the swank joint up the road, but I like this one because it's as Dunks as it gets. One room, a thin, snaking trail of rope barriers and three tables make up the whole store. This one has no restroom, so head up the street if you want to settle down with your computer. They have a very limited donut section, run out quickly and close early, so be mindful of the hour when you make up your mind what you want, because there's a chance they won't have it or it will be wicked old. On the other hand, this is the only Dunks that will make me a vanilla chai in whatever size I want it. That's right, that stupid pricing model where you can ONLY buy the chai in a medium? Yeah, they'll sell you an extra large with whipped cream if you're feeling gluttonous, or you can get a small with skim, too, if you want. They also will mix and match toppings on sandwiches, something that others tend to get uptight about. I love the staff here. That's why it got 3 stars. They're all nice people and will do what they can to make you happy. The food and selection is meh, but I go where I feel my money is appreciated. read more

Plus: has parking. Staff are some of the nicest and most competent Dunkin employees I've encountered. Someone ahead of me in line was complaining that her peach iced tea didn't have peach the last time she ordered, and the counter guy was apologetic and said that if that ever happened again, to just come right back and they would fix it. Remarkably good customer service for Dunks. Minus: the coffee rolls taste like bananas. This was not a one-off, it's been every time over the past few months. read more

Came here looking for a basic honey glazed donut and they were out! What Dunkin Donuts runs out of a basic necessity as a honey glazed donut? That's like a burger place running out of hamburgers. Bottom line: Pretty lame but they got me over the hump with some other donuts. read more

Best DnD i have ever been to! leather seats, 42" flatscreen with cnn, and fireplace to boot! a good spot to post up and do some work, or just chill eat/drink your dunks. and no lie, as far as i'm concerned the bfast sangwitches here taste better then they do at any of the other dunks. the cats behind the counter put a little more heart into thier work, and it shows. read more

I don't usually do Donkin' but I just stopped here today for a quick craving of yummy glazed donuts and much to my surprise this places was amazing!!! Cleanest most neatest Dunkin' I ever seen. From the counters to the open view kitchen to the trash and sugar/napkins area. Most def will be back if I need to!!! read more

ok, so the whole dunkin donuts thing for coffee and bagels in the morning is still a shock to me coming here from the south where there are virtually NO dunkin anywhere to be found. i walked into this one which is walking distance from my house and was greeted with a plasma tv mounted over a scenic fireplace with leather arm chairs...i couldn't believe my eyes. the coffee was, well as it always is...HOT, DELICIOUS and MADE TO ORDER! very satisfying dunkin experience. i am delighted that the 'diamond in the rough' with regards to the billion dunkin donut stores in this city is right in my neighborhood. hit it up...you may see me having a bagel, brandy and a cigar by the fireplace while watching cnn. see you there. :) read more

Best dunkins I've gone to. They are clean, quick, efficient, and they always make my coffee great. The manager lady is also very very kind and welcoming. read more

Best customer service ever!!! Fatima is an amazing manager!!! Only dunks I go to in Brighton!!!!! :)

Extremely friendly well mannered staff. They are very quick and never mess up my order. The food and coffee all taste good and fresh. This location is a perfect example of how a Dunkin' Donuts should be run. Well done! They need a tip jar! (I would give 5 stars but the parking sucks here.) read more

Perfectly fine Dunk's, nothing special. Usually it's pretty clean, staff are nice, small private parking lot, small seating area. The food and bevs are exactly what you know from DD. I usually find myself here when it's too early or late for Cafe Nation to be open. read more

Salted Caramel Hot Chocolate -- too much caramel and not enough salt. Commercial makes it look amazing though!

Came here because I heard from my co- worker that they make the best pumpkin coffee. So thought I tried.... it was not the best, it was a weird taste. But the manager was very attentive. I gotta say they have great customer service. I would want to see this dunkin donut strive but maybe they should take the pumpkin coffee off the market. Just saying. But def will be back due to the staff. read more