Ordered a small coffee, the employee switched the order to a medium size without asking me. When he noticed that I knew it was not what I ordered he made it look like it was on the house. I later checked my bank statement and he actually charged me for the medium and not the small size. read more

Went through their drive thru and ordered sausage and egg wraps with no cheese. Drove home and found there was cheese and no egg. Drove all the way back and went inside and informed them my order was incorrect. Restated what my order was, sausage and egg wake up wraps no cheese. They remade it and this time before I drove away I checked what they had given me and it was wake up wraps with sausage, no egg, and no cheese. Had to go back inside and ask them to make it for the third time. Will not be back. read more

Coffee made me feel so sick. I got a brown sugar shaken espresso and my stomach has still not recovered. No matter what I get from there, food, coffee it always makes my friend and I feel either absolutely terrible or we actually end up having stomach sickness problems. On top of that it's always a mess in there. Seems like the place is now run by a bunch of kids who r just kinda goofing around. read more

I see why your place is AIWAYS EMPTY..BAD SERVICE FROM KIDS WORKING. I ordered a medium coffee light no sugar. waited at window 8 minutes I finally pulled away. Two young employees inside, one preparing freeze drinks other on her cell phone. I had be at work 3 pm so I left. grab quick coffee at 7-11 by the way was delicious, so they now HAVE MY BUSINESS. BYE BYE!!!! read more

Do not go to this location unless you like your coffee black. But beware because they might find a way to mess that up too. I always leave this place confused, disappointed and wondering why I took the risk. My last visit I ordered a medium brown sugar shaken espresso with an extra shot and it came out the color of milk. I could be delusional, but there's no way. I even went to another location and got the same drink made properly to compare. With how expensive coffee is these days, stay clear of this location. read more

Dunkin' - Donuts Near Me - Hamilton, New Jersey

I've gone here 3 times in the last month and my order has never been right or tasted right. I understand an isolated incident of getting orders wrong of confused, but messing mine up on three different occasions (and not during rush hour) just goes to show how bad this place is. I see on here others have the same complaint. Try any other Dunkin in the vicinity! read more

Drive thru is supposed to be fast and convenient. Worst drive-through experience I've ever had in my 58 years. And this is not just a one time thing. They are consistently horrible. You either wait a long time for somebody to come to the microphone or they ask you to wait a second then minutes later you're calling out to them asking if they remember that you're there. They rarely thank you for your order, never give you your total for your order and never even say please. I don't blame the employees AKA the kids. Instead I blame the owners. The owners are the only people who have been at that Dunkin' donuts since the day it opened. So, they're the ones training these kids poorly. Therefore, it must be the owners who lack the customer skills. read more

Terrible location. With so many Wawas around I will never try this place again. The employees are miserable and incompetent. I sat in the drive through after ordering with one car ahead of me for 15 minutes. All the cars that had not ordered yet left. Pulled up to the window and the employee there ignored me and went to work on something else. My order was sitting right there. There were several other workers doing nothing inside. Left my order there. Never again. read more

Location is drive thru only and no longer convenient. Takes way too long to get a coffee that I no longer stop

I gave one star because I could not choose zero. The iced tea tasted funky. Also, ordered a chocolate covered donut for my grandson to take home. When we got home we took the donut out of the bag to give to my grandson and it looked like it had a hard life...a long hard life! Almost half of the icing was smeared off or maybe licked off but, much earlier in the day. And no, the icing was not missing from rolling around in the bag; What was left was aged to a nice crusty shell. My Grandson took one bite and abandoned it. WAY TO GO DD. Corporate needs to drop by to see what they are up to. Can't believe they have a 2 star rating. read more

This Dunkin Donuts is in the Yardville section of Hamilton Township just before Broad Streets splits. It is fairly new and in the design of many recent fast food oriented dispensaries in that it is more geared to drive through access than park and enter. There are only 12 parking spaces, and they are occupied much of the time by those who prefer to use the space as a traditional café and sit around while they take their coffee break. The Java is fine, and the baked products look good. The one Butternut Donut I tried was fresh and tasty in that mass produced bakery style. Consistent. No surprises. Lacking in the inventiveness and homemade goodness that a local donut shop would provide. Still, it did the job of offering caffeine and sugar to those in need. The staff was friendly, and it was clear that most of the womanpower was directed toward the drive through operation. Only one person helping those standing at the counter, but 3 or 4 buzzing around the take out window. If you like DD, you will be satisfied with this one. read more

Dunkin' - a car parked in front of a dunkin donuts store - Donuts Near Me - Hamilton, New Jersey

See all

I live close by and have ordered from here many times. The lines can be long, but that is because it is so worth it! They are one of the few places that still serve Bavarian cream! The donuts are more dense than other dunkin's I have been to which I like. Of the dozens of times I ordered our order was only wrong once. My only complaint is, for the love of all that is good in the world, PLEASE DON'T PUT THE ICING SIDE DOWN ON BAGS! read more

This Dunkin being 2 minutes down the road from my house would be great if they actually knew how to make any drinks. It's like a coin flip for whether your drink will taste ok or like a burnt, heinous disappointment. The food is ok but when literally half of your product doesn't taste good it's a problem. Even cold drinks I've ordered from here taste off. read more

Best quality Dunkin from the food to the service. My coffee always tastes fresh and is well mixed. The bacon egg and cheese on a croissant is my go to and never disappoints. I also started to go inside more because the manager and the workers are great. The atmosphere is happy/energetic. Great way to start your day!! read more

I just went to the Dunkin and was treated like a piece of trash the girl who works the window clearly lacks social skills and this is going to be her life long career. She does not greet the customer nor does she have a shred of personality. It amazes me how this younger generation is even getting jobs. How are these parents raising their children?? Do they grow up in gutters ? Get with it people a simple hello welcome to dunkin may I take your order is a lot better then what do you want. What a snide little thing. I'm sure one day if you're lucky you may get promoted to head cashier, but's that's the best thing you have going for you sweet heart! Clean up the attitude and learn respect! Anyone in yardville who goes to this dunkin will know who I'm talking about! Thanks about it y'all !! Good night Oh and Baja you may want to rework yOur Team ! read more

Been here a few times. The drive-through backs up pretty quickly, as it seems most people don't bother with going in. Inside, the workers have been pretty quick with service. There's more eating space than I would say is typical of a Dunkin' Donuts store. Nothing spectacular; just A-OK. read more

Everything about this place is typical Dunkin' Donuts except for one thing - they mess up every single order every single time. You just never know what you will even get. I ask for flavor to be added to my drink - it's not added. I've asked for a bagel and received donuts. I just don't understand. I've seen someone working and handling food with no gloves. There are a lot of teenagers working there and, while it appears that they work in a happy environment, they do a real shorty job. I don't know if it's that they are well monitored, if they aren't set up for success, or if they just don't care like most teenagers. There are Dunkin' Donuts everywhere so just save yourself the intense heartache of driving off with an incorrect order and find another location. read more

I can see why this location only has two stars- worst customer service. The owner is rude, the food preppers/cashiers are slow, and their ordering speaker is always hard to hear. Their coffee tastes burnt or old, their bagels are way over cooked, and their food is lukewarm at best. I've brought issues to the owner multiple times, to get an attitude in return. Worst Dunkin in the area. read more

Two days in a row I have gone to this Dunkin' and both times, they have gotten my order wrong. I'm not sure why they can't get it right EVER when their competitor never seems to have this issue. Just know that if you go to this Dunkin', try your coffee BEFORE you leave because 9 times out of 10 it will be wrong. read more

I shouldn't have to explain this, but for the record, an English muffin is supposed to be toasted before it is served. The menu lists "ham, egg and cheese on a toasted English muffin" so when I placed my order I said "I'll have a ham, egg and cheese on a toasted English muffin, please" and the youngster taking my order says "ham, egg and cheese on an English muffin" (no mention of toasting). Sure enough, they served me an un-toasted English muffin which was really not tasty at all. But this was the drive through so I was a mile or 2 down the road when I realized this. People working here are mostly teenagers. Attention to detail could be better. read more

I have gone to this location for 2.5 years. The store runs like a well oiled machine. This owner deserves manager of the year. He has many staff members that you can tell are very happy to be there. The store runs like clock work. I typically go through the drive through. The staff are polite and know my order. I look forward to ordering my breakfast in the morning. Dunkin' Donuts locations need to observe this store! Job well done ladies and mr. Store manager. read more

Worst service i've ever had. My 6 year old and I stood in line for over 10 minutes, until we finally got a "yea yea, i'll be right there". Meanwhile there was no other customers in line. 7 employees either standing around or sitting on the counters. Our order was a large iced coffee, a small cosmic strawberry coolata, and a 25ct of munchkins. The cups were covered in the syrup and sticky. This is by far the worst dunkin donuts that i have ever been to, atleast so far. We will not be returning here again, even though it is very close to our house. Would never recommend this location to anyone, ever. read more

I only continue coming to this Dunkin due to its location being the easiest to get to on my daily commute to work. I order the same coffee with ONE ingredient in it every. single. day. and somehow, it's still wrong 80% of the time and I have to fix it when I get to work. I really don't understand how or why. I will say, that sometimes when it's right, it's good. and some of the workers are polite and nice. read more

Staff is nice but they mess my order up most of the time. It also feels very rushed since there's always a line.

Absolutely the pits. I will go there, they screw up my order and I'll wait a couple of months before I go back. And they will still screw up again. read more

they have really good bagels, they have the best bagels of any dunkin donuts that I have ever been to. I don't know what they are doing differently then the others but they definitely have the best bagels read more

They always get my order wrong and there coffee taste like garbage whenever I order it and they don't know how to make it. my food orders aren't even right either. They need to shut this Dunkin down ASAP read more

My order is constantly wrong! I only come back here because unfortunately, it is on my ride to work. I try to be extra specific and remind them to "make sure" certain things are done properly, and they still mess up:( Very annoying. read more

Really bad service. They never add enough cream and sugar to a coffee no matter how much you tell them "light and sweet" I always get the complete opposite. I stay away from this one also because of the setup of the location - you can't park inside unless you want to be blocked in by the drive thru line. read more

Ordered a bagel toasted with butter and a English muffin toasted with butter. There was so much stinking butter on them that they were inedible my son was gagging. Absolutely avoid at all costs, I will never come back. read more

Zerrro stars worst dd in this area n they just opened.. There all little girls working here that dont kno what there doing n give u attitude they said they couldnt do things like add $ to my account first on my app..I never go here n its right down the st from my house .. I want to call corporate or business bureau on them.. N the manager use to work at the one down the st i dunno y he became just a di*k i think he wants to get w the little girls lol ..Such a shame read more

Well this is my second bad review. 1. They charged us for coffee when the Eagles won the day before. This was Monday. 2. Tuesday. .. they gave me the wrong coffee in drive through. Seriously! 3. Saturday, and Saturday is the worst day to go. First off they are still slow. .. and they forgot to give us our hash browns with our#10's. In drive through, again. They need to get their act together. Until then I'm going back to the other Dunkin on Broad street. read more

This is the laziest Dunkin' Donuts I've ever been to. I was actually told this morning that they're not allowed to put honey in my tea. Twice a day every morning I go to a Dunkin' Donuts and no one has an issue with putting honey in my tea, lazy just plain lazy. Last week they told me they were too busy to put the honey in my tea I understand however I am one of the reasons why you are busy. Myself and my staff will no longer go to this Dunkin' Donuts they should be ashamed of themselves! Try bagels and beyond right across the street the bagels are fantastic and always fresh . read more

I go through this drive-thru every morning so 7 days a week 365 days a year I order the exact same thing. They know my name and know that it is me just by my order but all that aside I usually have to take my coffee home and fix it. That I don't mind as much as the issue with my bagels. The reason I am writing this is because this is the 4th or 5th time I can't eat something I paid for because it's burnt!! I always get a coffee and an everything bagel plain, not toasted and I always say a light one if you have it. I prefer a bagel that is just cooked. I am not very picky so even if it was dark I would eat it but this is ridiculous. Most times it is edible but today like some other days it's so dark that all the garlic, etc. on top is black so the entire thing tastes burnt and I can't eat it. The even bigger issue is when I took a bite of the part I thought I could salvage it tasted like perfume from I'm sure someones lotion. I threw it away so there's money down the drain, not to mention I usually tip $1 everyday. Most times if I don't have $1 on me to tip I won't even go. Maybe all the bagels that came in were burnt and they couldn't help but give me one. If that is the case then whoever bakes the bagels is at fault but the lotion is an employee issue. In any case, Dunkin Donuts you need to do better!! read more

All the parking spaces are taken by employees. Mid afternoon there is 6 people working with nothing to do but hangout. The tables and bathrooms are dirty. The bathroom has paper towels on floor and there is no toilet paper. And the employees are complaining there is not enough employees. And they should hire more employees. read more

I live extremely close to this location, so I've stopped in a number of times. The parking lot is awful. Chances are you'll get blocked in if you park because of the drive thru line. If you go to the drive thru make sure that you check your food and drink before driving away...I've been given the wrong order on multiple occasions and had to double back. There are a couple older people who work here who are very sweet, but there's also a rotating group of teenage girls who have no idea what's going on. read more

One of the worst locations ever but unfortunately convenient as its a couple minutes away. First off, they need to take the woman named Mina off the register. She barely speaks or understands English. You cant understand her when she tries to talk to you. I went in here to order the 2 for $5 bacon egg and cheese croissant special. Outside they have a giant sign on the light pole and a sign right as soon as you walk through the front door. She tells me......nooooooo, no 2 for $5. I said to her it's advertised on your signs that are hanging up!? She's looking at her register screen saying nooooo. I'm telling her it's right there while pointing at it. She says......what's date on sign? I told her I don't know what the date is!?!? I said it's hanging up outside and inside advertised. She says no again. There are 6 people working there and I say to her I want to speak to the manager please. She says.....no manager, just me. Seriously?? You can barely speak English and it's just you to talk to??. I walk to the front door, pointing at the sign and say can you walk over here and look at this?!?! It's right here!! She's standing behind the counter staring at me saying....nooooooo. Now I'm like wtf and getting even more pissed. She calls over another guy working behind counter. Telling him I want 2 for $5. He looks at me and says what are you trying to order. I tell him the 2 for $5 bacon egg and cheese croissant that's advertised right here that she's telling me is not 2 for 5. He looks at her and tells her it's 2 for 5. I walk back to the counter and she goes ok. No brown sugar. So I said...huh!?!? What are you talking about!?!? She says.......brown sugar bacon, no. I tell her I have no idea what you are talking about and never once did I say brown sugar anything. They seriously need to train and/or have better staff. This person I've seen there a long time and she has no idea what specials they are running? read more

This is the second time I've been to this dd location and received terrible customer service. First off, the wait in the drive thru was terrible, and the attitude I received from one particular employee was even worse. Yes, I did ask for hashbrowns when I placed my order, you don't have to give me attitude about it, make a snide remark, then storm away. Completely unacceptable! This location is right down the street from my house, but I will try to stay away from it at all costs now. read more