The manager was rude to us like she gave us attitude saying they do not have coconut donuts and then they did my drink wrong. I said two large drinks and the guy in the heard me and said two large and I got medium drink. I am never going back there ever again. Do not go there. read more

Dunkin' - I asked a large and they gave me a medium drink - Donuts Near Me - Middleboro, Massachusetts

Ordered a caramel macchiato coffee and had to wait a bit. They handed me my cup finally and it felt weirdly light but I moved ahead because a line was building up behind me in the drive thru. Well sure enough it was barely half full! I tasted it and it was lukewarm burnt tasting coffee with no caramel flavor! I didn't have time to go back so I called and the rude girl that answered the phone said they had a power outage earlier! I asked her why they took my 5 dollars for a half filled cup of what was clearly what was left in a pot somewhere instead of telling me they couldn't make my coffee! I will never stop at that Dunkin again, Marylou's and Starbucks has my business from now on! read more

Out of cold brew instead carmelcream lata it was made correctly, 3;18 pm Friday friendly,great service Thank you order using app inside counter take out blond hair girl (lip ring) was very professional read more

I ordered 2 hours ago and still waiting for them to deliver my food it has never taken this long. The food it's good and delicious but sometimes when it takes this long i reserve my food cold. The place dunks sells there food at does an amazing job at keeping the food ready but on doordash it's absolutely astonishing on how long it takes read more

I have posted about this dunkin before and I need to make an amendment. It seems a few months ago I posted about the staff lacking customer service skills. Not too long after that post a woman by the name of Nicole was hired. She seemed to have turned the staff around. People were friendlier and more attentive. There is another woman there who has made a great impact for the better to this dunkin (her name,is escaping me at the moment). However I have noticed that if you go in early in the morning the staff will take more time focusing on who should be helping you rather than actually doing so. There is still one woman there who seems to be a supervisor that does not show the skills to be a quality professional. I also cant give more than a 2 star because the food is mediocre at best. I understand it's a chain and the franchise needs to maintain quality through out the brand but the food choices are just terrible. read more

While traveling home from the Cape I needed a cup of coffee, so I decided to stop at this Dunkin Donuts location. When we pulled up it was difficult to find the drive-thru because of the stores location, and once we found the right entrance, we were almost hit a few times by people backing out of the stores near the drive-thru. When we ordered our coffees, the staff here was a bit brisk and didn't care for pleasantries. The coffee itself was decent but the cups were fairly sloppy. In the end pulling out of the drive-thru into traffic was a mess. Overall, OK coffee, OK employees and a terrible location. read more

Dunkin' - Drive-thru - Donuts Near Me - Middleboro, Massachusetts

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This dunks can never get my coffee right like today I ask for a French vanilla Latte and it was just a plain latte this is not the 1st time it happens to many times not going to tell you how many times that they got my breakfast sandwichs wrong I will be going to the dunkins in lakeville or Middleboro by 105 read more

There slogan "Dunkin Donuts-American Runs on Dunkin". Not these Truck Drivers!!!!! A friend of mine who is a Truck Driver leaves his hotel this morning, stops at a Dunkin Donuts located at 3 East Grove Street in Middleboro, MA. The front door to the Dunkin Donuts was locked and the only way you were able to be served was to use the drive thru. My friend walks up to the drive thru, stands away from the window off to the side and explained to the worker that he is an Essential Truck Driver and his Tractor is unable to fit. The worker refused to serve him. He asks to speak with the Manager of the store, the manager said in a rude tone, "I will not serve you because you are not in a vehicle and instructs him to get away from the window". Again, my friend explains why he is unable to drive up, the manager still refuses to serve him. These Truck Drivers are Essential Workers who are on the road days on end, it's not easy during these tough times. Either you drive your vehicle through the drive thru or walking up (keeping your distance from the employee at the window) I can't see why it's such an issue. Why couldn't this worker place the cup of coffee on the edge of the window & walk away, then my friend would be able to just pick it up. These workers face customers in the vehicle and hand them their coffees, what is the difference? read more

This is a 5 star dunkin love the service easy access location employees are super fast and very professional I a;so noticed place always well cleaned and maintained read more

They arw always rude and they ALWAYS mess up orders. I ordered a regular hot medium and i got a pumkin hazelnut swirl.... avoid this dunks

I have stopped at this particular Dunkin Donuts twice now on my way to the Cape. Both times the drive-thru line is out of control long with cars blocking the parking lot. Both times we decided to park in one of the many vacant spots and go inside to order. The service is a bit slow and my iced coffee didn't taste like it had any sugar in it. Husby's bagels with cream cheese were fine, as was my egg, ham, and cheese on an english muffin. I think we need to find a better one to stop at along the drive... read more

Yeah, get over it. I'm a Masshole, and as such am required by law to drink and love Dunkin's. This store is closest to my sister's house and the most convenient, but it's usually a freakin' zoo. That's not their fault (it is Massachusetts, they do have a good location, and it's one of the last ones before traffic starts backing up from the Bourne bridge). However, they do concentrate on the drive-thru, which is annoying for those of us still able to move under our own power. And they're always out of cookies. Come to think of it, that's probably a good thing. read more

What could be easier than an english muffin to go? Drove away, it was raw, untoasted, no butter, awful.

Horrible location! Employees are unfocused, rude and always... ALWAYS get our order wrong no matter what it is. Customer service training and proper order completing is long overdue for this place. read more

Best coffee ever! I go out of my way to go here instead of the rotary

This dunkin' is my favorite to go to! I travel 15 minutes just to get here, yes folks its that good! All these other reviews are far too critical, this dunks fucking rocks my world! Bagels and coffees are always made just how I like them, and the service is extremely fast and friendly! Fuck all the haters, go to this dunkin' at all costs! read more

No stars, this dunkin donuts has taken a turn for the worst within the past two to three years. The food now makes me sick whenever I eat from there leading me to believe it is not being properly stored or prepared. Although the majority of the staff are totally incompetent, I feel for them. Upon countless visits, I've watched them get slammed with orders with no help from their manager. Which explains her much less than active physique. All in all, do not waste your money, you most likely will not get what you ordered or will pass it minutes after ingestion. read more

Poor Customer Service! I went to this facility to get breakfast and the drive thru lady said our bagels were not ready to pull straight forward so we did and hit the roundabout curb that you cannot see from the drive thru window. Since I usually get my coffee and leave the drive thru by taking a right I have not noticed this before. I called DD and spoke to the manager and they said the owner would call me back. This never happened. I got in touch with the owner myself and recommended that he put up reflectors so this doesn't keep happening to people. The curb is black and I know it is not only from my car. This trip to DD cost me almost $800 for a new rim and tire. The owner of DD said that is what I have insurance for and had me talk to his insurance company and they rejected my claim because I have been to the DD before and should have seen this curb. The whole point of this story is that I usually don't pull forward, I usually leave the drive thru and take a right to leave. Also when I was at the drive thru there weren't any reflectors therefore I couldn't see the curb. After talking to the owner in January he put up 3 big reflectors that day as I recommended. I think this is poor customer service because I tried to talk to the owner again after talking to his insurance company and he said good luck. I am not trying to make money but I do feel that I am owed my money back for my vehicle because why would he have taken my recommendations if I were wrong. I also feel the employees should have warned the drivers when they pull forward. Has anyone else had the same experience? read more

I live near by this dunkin donuts, but EVERYTIME I go there the coffee is wrong! I am done trying to see if it gets better after today and the rude staff! read more