Best dunkin in city! Employees are nice! Very attending to the costumer. And the place is clean!

I ain't tried the Barbie drink, but it came out real fast. It was rather sweet, but as a refresher I kinda liked it. The service was really well executed, and it's a relatively small Dunkin' Donuts -- it's really express. I would take issue with the cleanliness because there's just one guy working, 'cause all Dunkin' Donuts seem to have like one guy holding it down. But I am always curious about how they prevent that one guy from dying, digging into the trash, and asking people for money. read more

Dunkin' - Donuts Near Me - New York, New York

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I would never go back the girl filled my coffee to the top and when I opened it to put sugar the coffee burned my whole hand. I am so beyond pissed right now and in pain. read more

Dunkin' - Donuts Near Me - New York, New York

Super tiny Dunkin location. Was close to the place our running club had it's post NYC Marathon celebration party. Good thing as I needed some coffee after that for the subway ride home. Good service. Clean shop. Grab and go location. read more

Dunkin' - the entrance to dunkin donuts - Donuts Near Me - New York, New York

one older man working. flies on donuts and he was very disrespectful when i pointed out the bugs. where is the health department . there was only one other person in the store at the time. read more

Consistently good sesame toasted bagel and cream cheese. Hole in the wall, fast service!

Super tiny Dunkin' location! Smallest I've ever been in! The employees are kind expect for the cashier who acted like it was an inconvenience to take our order. The food and drink were amazing! I'm not a big coffee drinker but sometimes I drink it for the caffeine. The new Signature Cake Batter latte was pretty good and very sweet! Close to Central Park and great location. Would visit again! read more

Dunkin' - New Cake Batter Signature Latte - Donuts Near Me - New York, New York

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Horrible service. They didn't have any donuts in my order and didn't even help refund me. They said just message customer service. Lmao

You can always count on a great cup of coffee at DD. When everything and everywhere is not getting it right, go to DD. Lines are usually long, but they are quick. Lots of employees available for your morning rush needs. read more

Dunkin' - When everything else fails, there is always DD with a great cup of coffee. DD never lets me down. - Donuts Near Me - New York, New York

Okay, I've been going to this place a lot more recently and they've seemed to have gotten their act together. The team in the morning is awesome. They keep things moving so getting coffee is generally quick and easy, even when there's a line. Now that they have the right people, I go there almost every day. The only drawback is that there are still a lot of idiot tourists who come here and feel the need to spend five minutes decided what they want while the line backs up out the door. Hey morons, if you don't know what you want, step aside and let other people order! And news flash...it's donuts. None of them taste that much different and if you order any of the awful sandwiches, you deserve what you get. But otherwise, welcome to New York! Make sure you spend lots of money. Thanks. read more

Bad service here. Barely speak English, got my order wrong, gave bad attitude when i mentioned the mistake. Bum asking for change while I'm waiting for my coffee and bagel. But coffee is good and cheap, thats why i keep coming back, even after this kind of treatment. read more

Dunkin' - Donuts Near Me - New York, New York

I like this Dunkin' Donuts even small. Sometimes there is a huge line to get coffee but their stuff are nice. I believe that, they should hire one more person to register and 2 more people should be back for food and coffee preparation. Last thing, most Dunkin' had order and go! Because of this place is so small, the couldn't do that. If they increase there staffs I think everything should be better read more

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I just got a coffee. It was fast, strong, and hot, unlike the weak, warm coffee in my hotel under the guise of a Starbucks.

Great Dunkin' Donuts close to Times Square. The store is small which is tough during Covid but the service makes up for it tenfold. Great people working there. Extra friendly people. It's my daily routine when I'm in the area. read more

Very busy area, located in the city. Any store you go to in Manhattan, it will be busy. However, got the chocolate and vanilla cream donut of the month, with large iced coffee. I have to say it was tasty, but the iced coffee was a bit pricey. Paying over 3 bucks for iced coffee is a bit expensive. read more

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Coffee was ok, not great. Prices 25% higher than DDs outside of NYC. Small store front, no tables. Nothing special.

Great location for a Dunkin....but the place is WAY too small. often, there are people waiting outside on line or having to yell their order 4 people back because there just isn't enough room. Despite all of this, I am giving this DD 4 star because I am never waiting for too long. Things move fast and the employees are always pleasant. It matters. read more

Came here with the wife at 9pm after dinner. Purchased a glazed donut and it was fresh. We left. While leaving I was enjoying the donut so much that I turned back and bought THREE more glazed donuts. Nice and fresh. Let's keep this a secret. But the cashier hooked it up with three donuts for the price of one ;) customer service can't get any better than that !!! read more

Dunkin Donuts is my favorite spot for iced tea. It's inexpensive, it's plain black tea with no frills and you can get a lemon. I used their app religiously, but lately, a lot more $$ is being taken off with each visit - $7 instead of the $1.50 it should be, for instance. This has happened on at least three locations. DD customer service has not been helpful over email, and has certainly not employed any type of customer is always right, even if they can see all of my transactions to see they're overcharging. As an aside, with the 8th Ave location closing, this is my closest Dunkin when I'm in NYC. The workers are friendly and generally quick. I've never had an issue with my order here. read more

i was in the westside of manhattan near 54th st and ran inside the nearby dd to use up some free wifi and grab a hot chocolate while waiting for a friend but not glad that it's tiny inside with no seating as it's order grab and go and its a bit cold outside . typical dd and nothing to get glee about but the hot chocolate aint bad and the wifi is strong so its all good in the westside manhatty hood. read more

Three days ago, I went to buy three 1-pound bags of coffee. When I got home, I realized the bags were expired by close to three months. Since this location is not near my home, I called the phone number on the receipt and it is a non-working number. While I still wasn't close to the place today, I had an errand that brought me closer, so I brought the three pounds of expired coffee back to get a refund. The woman who was working didn't know how to issue a refund and said I need to come back on Monday when the manager is there (!). I never had such a frustrating experience in a retail business. I am beyond furious. read more

First, I don't get coffee at 7am, let alone wake up at 7am. You guys can come in whenever you feel like it, but do it before 8am :) It's super convenient for me, it's right downstairs and isn't called Starbucks. It's DD... can't go wrong... Just don't order food, they don't have anything that isn't common right now. I guess it's still new. 11/20/2014 Review Their efficiency has improved so much. For a tiny Dunkin Donuts shop, it is as good as it gets. I can now get my coffee and food in less than 3 minutes once the order is in the system. read more

Good morning Restaurant is clean and visual appealing. Fast and speedy service with friendly smiley faces, but I had to repeat my order 3 times. I ordered the Big n toasted sandwich , that comes with cheddar cheese, egg, & bacon. I wanted no cheese and I got ONE slice of bacon. No cheese and light bacon apparently. Sandwich was good just missed the bacon. Welcome to New York! read more

I had a great experience with the customer service at this Dunkin today. Also, when you buy a frozen coffee, they give you a free donut!

This morning, I had a very unpleasant experience at this location. I have been staying here for a convention since Friday and I have pretty much visited this place every day. Today I went in and ordered two breakfast sandwiches, two iced teas and a hot chocolate. I paid for my order and waited on my sandwiches. The tea were unsweetened eventhough I asked for sweet, I had them put additional shots in it. When I finally received my sandwiches, I asked for a grape jelly and knife. I was told it will be an additional cost. Excuse me! Since when did DD start charging customers who purchase breakfast sandwiches for grape jelly. I told the lady, I have been here for the past 3 days and I've never had to pay so why now. Also, if this was an additional charge, then you need to note that on your menu. The only male worker in there decided to want to argue with me and while I was still standing there, made comments about no more giving discounts. This took me by surprise because I paid for my meal and at no point did I ask for a discount on anything. I love DD and will keep going back but definitely not back to this location. Your workers behavior is unacceptable and his choice to want to argue with me and his demeanor as though he wanted to physically fight me speaks volume. He even went as far as to not want to hand over the jelly and I had to tell him several times, give me the jelly so I can get out of here. He also had no regards to the customers waiting patiently in line. The establishment was packed and he chose to pick a fight over A GRAPE JELLY. read more

Okey the Donuts are amazing and i love it but the new deal for 5$ two bacon egg and cheese is amazing, this is the best deal. I am getting the deal every morning from like a 2 weeks and still can get enough of it. Nice deal guys, thanks. read more

I know this is a chain, but I think good service needs to be recognized. This DD is super efficient and the staff is always pleasant! I'm going to try to go here more often than the Starbucks located in my office building. read more

Location is tiny but they have very fast service, friendly employees and the food / donuts was fresh.

I'm convinced they prepare the munchkin cups with old munchkins.... Shame on you! The best DD is on 44th and 6th. Fresh munchkin cups all the time. read more

The best coffee place in the area! Great coffee...Great owners.... Stop in and grab a cup of coffee

It's a very tiny shop but great service and team. Just great guys and felt very welcome.