Store #303320 - Still the Best! (1199 Foxon Rd., North Branford, CT) Had to leave another review because the service here never disappoints. The morning crew is always cheerful, fast, and consistently gets my order right. Special shoutout to Sarah and Beth!!! They always go above and beyond and even remember my usual order. Most Dunkins get it right only part of the time, but not this one. This location continues to shine with great quality and amazing service. Months later, they're still fantastic! YALL ROCK! read more

This has become my regular Dublin and it has definitely gotten much better since I moved to this area. The staff are friendly, efficient, and always get my order right when I come through around 6:30 A.M. Hard to be upbeat that early but this crew has been. Haven't had any problems with my food or drink quality. This Dunkin is definitely a step above the rest. read more

i was the second car in line and still waited like 15 minute. scanned 500 points for a bagel and still ended up getting charged for it anyway. so I lost the 500 points but still paid. Then, that bagel was completely burnt and had the most minuscule smear of cream cheese I've ever seen. so basically I got $50 worth of points stolen and received a burnt dry bagel in return read more

This Dunkin' pretty regularly messed up my order. While the staff is very kind, things have seemed to go downhill at this particularly location over the past couple of years. As someone who has worked at a popular Dunkin' in the past, I know how busy it can get, but this location is very slow and always seems to mess up the order. At a couple of my recent visits, while sitting in the drive through line, I also saw an employee (I believe it was the same person each time) enter the building without a mask on and without a mask in hand. Their lobby has been closed for most of the pandemic, so, while I'm sure they are following covid guidelines inside, it is a bit disheartening watching an employee walk indoors and look unprepared to follow guidelines. read more

If I could give it one stars I would. Horrible, NASTY , employees who clearly do not like their jobs. At least act like you like your job, or find something else to do. Disgusting the way they spoke to my Grandfather , lady at the window is lucky I didn't get out and come inside. Take your money to another Dunkin or drive down the street to McDonald's and get your coffee there. read more

Today I had very quick and friendly service through the drive-through. Kerri L was super friendly and made the experience pleasant. I was using up some gift cards with meet pennies on them (3 cards in all) and she wasn't annoyed one bit. read more

Took ten minutes for there to be someone on the drive through speaker and when we ordered just 2 hot chocolates. When we get to the window and see that there's at least four people doing nothing and the hot chocolates aren't even given to us for another 5 minutes, just bad service. read more

Just wanna give a big shout out and thank you to the manager and staff at this great Dunkin I think people that work as hard as they do and go above and beyond deserves some recognition. You have to always mention the good with the bad and this management and staff are phenomenal I love them I am there at least twice a day,The manager Kerri knows my order with perfection and always manages to makes me smile I always feel good pulling in and out of my favorite Dunkin' read more

This is one of the best Dunkins out there, I definitely go out of my way twice a day just to go to this Dunkin' Donuts I love the staff and the manager Carrie makes me feel great and knows exactly who I am and what my order is as soon as I say good morning. I go to this Dunkin twice a day it makes my day so much better I've never had a problem with this Dunkin I absolutely love it keep up the good work guys you guys rock. read more

Friendly Staff that gets my order correct every time so far. I was going to the Northford Dunkin on my way to work but almost every time my coffee sucked so I started going here instead and I am glad I did! read more

The management of this store was very generous to the community of North Branford when they donated coffee and donuts to support a team of volunteers who refurbished a home in our community. we are forever grateful and will spread the word about the good stuff that DD does for its community. Thanks, The Homefront Team read more

overall, this is not the worst DD i have been to. Seems to do a lot of drive thru service here .. the line for drive thru was around the building, so i opted to not drive thru and went in... pretty clean interior, counter person was friendly, coffee served up reasonably quick. i was in my car and out the driveway before the drive thru line moved up two people, as always with dd, predictable average quality coffee. read more

I go to this Dunkin' Donuts every day before I go to my job, I must say I always get excellent service and the staff is very friendly. I've gotten to know the manager Kerri and I have to say having her at that store is a great asset, other Dunkin' Donuts I've been to pale in comparison I absolutely love the store and the service it's very clean staff is very helpful and accommodating to anything I need. I had to leave this review just to let people know what a great store and management are there, if you stop bye I'm sure you won't be disappointed any problems the manager Carrie is awesome and accommodating she definitely goes above and beyond read more

Love this Dunkin! This is my daily stop, staff is super friendly and my drink is perfect every time. Yes, there are times when it is busy and the wait is longer than usual but isn't that the case in most similar places where everyone is rushing to get to work at what seems like the same time? read more

While the staff changes often at this location, service does not. It is consistently horrible. They simply cannot get orders right, no matter how slowly you speak. Last weekend, I ordered 6 bagels and got home to find only four in the bag. This morning, I ordered coffee and a bagel, thought to check my bagel (it was wrong) and the coffee wasn't French vanilla like I ordered. My advice: Go to Starbucks at the truck stop in Branford. Friendly staff who get it right each and every time. read more

the worker screwed up my order. i ordered a hot tea and they gave me a COFFEE! the place wasn't even busy, a normal business day it seemed like. the label even says hot tea but it's coffee. ridiculous. read more

Dunkin' - a plastic cup on a wooden table - Donuts Near Me - North Branford, Connecticut

There aren't enough words to describe how much I hate this DD. I drive miles out of my way to avoid it on a daily basis. There is always a ridiculous wait, they almost always get my order wrong, the iced tea is nasty, food is never heated through. Overall it's just a complete disaster. AVOID AT ALL COSTS. read more

Always make my coffee just the way I like it! Much better than the Northford Dunkin Donuts on the other side of town. I always come here and have no complaints as of the last few months. They have definitely gotten a lot better than they used to be! read more

Wonderful place! Staff is VERY friendly. They know our family and are extremely nice. Average cleanliness and delicious food.

SO I've been going to this dunkin multiple times a week for years, they've always been wonderful, friendly, and most importantly got my order right. Lately, I've noticed a change in the staff, the new people at the window are miserable and my order never seems to be correct. If I ask them something they just turn around and the drive thru window slams. Hoping they get better staff or I am going to have to go elsewhere, it is always a shame to spend money on something you didnt even ask for!! read more

Go here every morning around 6am and they know my order already and most times I just pull up and it's ready. Now, the manager here, Luanne. FANTASTIC. Seems like she treats all the employees great and she's always always smiling and helpful. She's the reason I go to this one every morning ! Keep up the good work read more

They consistently get my order wrong. It's simple, we ask for milk and sugar not cream and sugar. They are always standing around in back smoking cigarettes and the line is around the building. When they get it right it's usually good, but it's rare for them to get consistently a order right if there is more than 1 item. Today they got all three items wrong. I decided to look for other ways to let them know since I let manager know and it still goes on. If the people up above just went thru the drive thru of their own restaurant they'd see what we get for service, which is ice coffee not stirred and coffee all over the outside of cup. Not adding proper dairy products that you order, and finally when you order a bagel with butter, cream cheese doesn't cut it. Take pride in your job or look elsewhere. I'm sure people that are unemployed would love your job. Trust me, the above post is not about one visit. I love dunkin donuts! Just not this one. It really does need corporate attention. It's a shame for such a loved brand is so miss managed and not thorough with the orders it's become unacceptable. read more