Stopped in on our way from Chicago to St. Louis. Home to a groovy gaming community, fabulous…read morefriendly baristas, and a PROGRESSIVE VIBE that we loved. Coffee was spot on. Highly recommend! ‍

I like to concept of this place just because I've heard about critical Grind from the radio and all…read morethe reception it's received. I decided to check this place out since I was in the area with a wife to see what this place was all about. So I learned that on the weekends it's $8 a person to play all of the games. They also serve a variety of great food options as well. What it wasn't a fan of was that we were here a few hours before closing and we were paying the full weekend price regardless which I thought was a bit odd because it's close to closing and we just wanted to try out. I didn't mind paying some money. It's definitely much cheaper to come by on the week day if you're looking to get the best rates. This place has plenty of parking as well, a variety of rooms as well for those that come here with a large group of friends. They have a few vegan items as well. Overall, I thought this place was okay at a very least

It was clean, basic chain ambiance not extra cozy. Brewed coffee taste like hot water. The espresso…read morewas mid and the service was basic. It was my first time there, the specialty drink menu looked promising, but as far as a basic cup of coffee not the place.

I live close to my Biggbys . I was less than five minutes away, I pulled over to the curb placed a…read moremobile order on the app , pulled up but I didn't even have to wait to get served. It's taken a couple years but they have ironed out all the bugs. ( the subtle thing that I love about them , is wrapping all their warm to go stuff in foil) This place easily destroys SB & DD. A little more affordable in price and a little kinder at the drive up window and at the service counter then the afore mentioned two places. It's Biggby all the way baby!

My daughter and I discovered this hidden gem and so glad we did! Great selection of in-house…read morepastries and everything we tried tasted as good as it looked. My daughter had a pumpkin spice cold brew and I had the pumpkin spice hot latte both were excellent not overly sweet like most places. A must try are the mini power bars also banana nut muffins and lemon blueberry cookies. Very friendly knowledgeable staff

I wanted to write a review because I worked here for about a month before being suddenly fired…read more The owner is nice, but her husband, who manages everything, created a very uncomfortable work environment. He frequently brought up politics, demographics, and "statistics" at work in ways that felt inappropriate and often came across as biased. It wasn't the kind of environment I expected from a workplace. I personally chose not to engage with these conversations because I was there to work, and I try to keep my personal beliefs separate from my workplace. However, being repeatedly exposed to these types of comments from management made the environment feel unprofessional. I also noticed that he would tell us certain employees had quit, but after speaking with those employees, I learned that was not always what happened. This made me feel like there was a lack of honesty and transparency in how situations were handled. One comment that really stuck with me was when he told me and another young female employee that we'd be prettier if we spoke more intelligently and that men would like us more. We are both very young girls, and that comment was incredibly inappropriate and made us uncomfortable. I was also told that if I came in early every day, I would receive a $1 raise. I did exactly that, and I received the raise on my final paycheck. Just a few days later, I was fired. It was confusing to be recognized with a raise and then immediately let go without being given a meaningful explanation. I was told I was being fired because I supposedly had an attitude with a customer. When I asked what had happened, I wasn't given a clear explanation and was simply told they had decided not to continue my employment. I work hard, take my jobs seriously, and I rarely leave negative reviews because I know everyone is trying their best. I didn't contact them afterward because I felt I had already been treated disrespectfully. After the way I was spoken to and the lack of honest communication, I didn't feel another conversation would have changed anything. As a customer, I also found the food to be average, especially for the price. Before I even worked here, my mom and I had cheesecake from the café on a few different occasions, and every time it had a noticeable freezer-burn taste. For the prices they charge, I expected much better quality. Based on my experience as both an employee and a customer, I would encourage people to support another family-owned café instead.

We have been to this place multiple times and it has always been great. Food is good and service…read moreis always quick. Great breakfast place if you're looking for a local spot in shorewood. Recommend it!

Love love love their breakfast. The staff can be hit or miss. One experience I was laughing so hard…read morebecause the waitress seemed to have a problem with a specific member of our party. We all just laughed it off but it was honestly very strange. Otherwise, great place to go for breakfast in Shorewood!

On our way home from Chicago we stopped at this place. This place has decent boba tea, along with…read morecute claw machines. The drinks came out pretty fast. Decent local location and seem like the staff do keep this place pretty clean.

Cute cafe with lots of board games and variety of drinks and bubble waffle. My kids like mango…read morefruit tea with rainbow jelly. I had matcha with rose and it was so pretty and tasty. The decorations for Tet lunar new year are great!

Great restaurant with a lot of food options at a great price! Excellent place to bring the family…read morefor a delicious breakfast. I've always had good service from the staff and the lighting creates a great ambiance inside. Definitely recommend Crispy Waffle.

Vegan options are super limited to 1 dish. Veggie skillet with basicly just oil and nothing else on…read moreit (no egg etc). Do I mind? No I have ate TONS of breakfast places and had only veggies heated up honestly. I can name 6 places in orland, Bolingbrook, Naperville, Joliet, romeoville, I can eat just "veggie skillet no egg, no cheese" and it taste just fine. Ordered it and after few bites did not taste fresh, in fact tasted dry? And frozen. I got almost sick IMMEDIATELY. Mind you I paid " like "$20+" for this. My stomach was so messed up, I wanted to Vomit. Also note my boyfriend ordered Cheesey Egg Omelette, and also refused to eat it after 4 bites. it's not just my meal. Maybe what we ordered was just not the freshest veggie, or egg, or cheese, or... ? I don't know what the heck happened but $47 down the drain. 3 bites each. We asked for a check and walked out. I hate to leave a bad review but atleast the $5 strawberry juice, which was you know... not really fresh or juice was just flavored water, no sugar, was decent. ALSO, my boyfriend did like the pancakes. So... just order the pancakes Service was alright. Ambiance was alright. Food, personally I wouldn't come back. Even if you paid me. My stomach hurt so bad. The place looks nice tho, and lots of options, just don't take anyone who you love there, maybe an enemy.

If you're looking for an experience, you've come to the right place. I am not much of a tea guy,…read morebut my wife was looking for experience for us to enjoy together. Our family had an amazing time. The food was excellent. We started with a zucchini soup (loved it!). Daughter has a chilled strawberry soup (it was great, like a smoothie w/ cream topped). I had the jammy bird. Fantastic! The jalapeño raspberry jam complimented the candies pecans, turkey & cheddar. Very filling. My wife had the pesto turkey (it was recommended warm). Our daughter did the cheese flat bread. Everyone enjoyed their meal. Teas were excellent. I tried the hot cinnamon spice (my go to didn't disappoint) and tried a recommended Tower of London. Excellent recommendation. My wife enjoyed the Chocolate Chai Supreme and the Tower of London too. We tried a blueberry lemon scone that the three of us shared. Everything is made fresh and in-house and I could tell. Everything was very flavorful. It was a great brunch experience for us. Since we came between "tea times" we were able to meet the owner (was in that day). There was also a special guest there and decided to take the opportunity to get a quick pic w/ the Queen. Loved the owners story (on the front of her menus). Definitely will be going out and have a few friends I know would love it! They have a guest book and noticed people come from all over to visit. I live in Shorewood and didn't realize we had this gem in our back yard. You can tell The Royal Tea Room is a labor of love. We'll be back!

Had a bad experience here. Was so excited to go back with friends after a date here previously with…read moremy daughter. 35 minutes before our reservation I was messaged that a server called off and that I would have to change our group to ordering off the tea service ( more expensive less food) or cancel our reservation. I did not see this message in time so we still Ordered ala carte but here is where my issues come in . Understandable one server things may not be perfect but we received our tea about half full In the teacup. I asked for sugar and a spoon. She took a bit to bring the sugar but not the spoon, I had to ask twice and never did get it. Why would a spoon not automatically be served with tea? Then the food came and we had no forks , I was embarrassed sitting there with my friends as our food got cold and it took forever to get a fork! No refills of tea were given. My food was small and cold except for the toast . It cost $41 which is excessive for what I got . The place is very cute and welcoming but I will Not go back Further, when I addressed these concerns in an email it was ignored

Very inconsistent service. It seems like they have high turnover of staff except those with…read morenegative attitudes or outright nasty personalities. I'm guessing this why the drink quality varies so vastly. I order the same basics every time yet they rarely taste even similar. Management must be aware of how awful this location is or they just don't care. Go elsewhere- there is a Bigsby & a SevenBrew just down the road where they actually appreciate their customers.

How very sad that a corporation that prides itself on diversity is not inclusive in recognizing and…read moreincluding neurodiversity in that definition. The recent treatment of a person with autism in your coffee shop was reprehensible. I certainly hope that someone from corporate comes in immediately to provide training to the staff on how to show compassion. Writing cute little statements on coffee cups is easy, but actually being empathetic and living out those words through actions is completely different. Be better, Starbucks.

Two things stood out the most for my first visit. The customer service and the quality of food. I…read moreordered the avocado breakfast and a Freddo Espresso, which both exceeded my expectations. My meal was served fast and the waitress was helpful and attentive. Will definitely go back.

This place is terrible. The food was cold, there was a hair in my potatoes and the staff was so…read morerude! When the host sat us at the table it was still dirty from the people that were there last. I will never be back again. Also the front and the bathrooms smelled so bad.

I came here on a Wednesday because their special donut is their peanut butter jelly donut. It's one…read moreof my favorites here and I saw that they also have a crunchy peanut butter and jelly option now too! I ended up getting 2 dozen because I couldn't figure out which ones I wanted. I got most of the PB & J donut for me and for work but I was also able to try the banana pudding donut which was excellent! You really can't go wrong with any of their flavors. It's a yeast donut and it's so soft and fluffy.

I've never been to this place but I've had their sour cream donuts numerous times when a member of…read morethe family who lives in the area brings them to my side of town and OMG, they are sooo delicious! I wish there was a location closer to me in Aurora because I would be there 24/7! I've been told this place sells out early and I can totally see why! I've even eaten their donuts the following day and they're still just as good! These are calories worth consuming!!