Ordered from this dunks this morning and discovered they gave my 2 year old spoiled milk (bottle dated nov 8, 2023. CHECK YOUR EXPIRATION DATES!!! read more

My first and last visit to this Dunkin location. I went inside the store to ensure I received a fresh cup of coffee. When I asked the clerk about the coffee, he stated "It's probably a little old." When I requested a fresh pot be made, the clerk replied, "I don't think I can. I don't want to pour out the coffee in the urn." I canceled my order and left. I can only assume Dunkin has a policy against good customer service and serving fresh coffee. read more

Avacado toast excellent. Coffee superb. Service prompt, efficient, and courteous. Restroom immaculate.

Everyone is great except the manager Tiffany. She was so rude. I was talking with the girl in the front about the remaining half of our order we were waiting on, and she (TIFFANY) came up and raised her voice saying that an attitude was no way to get our food. The cashier and I looked at each other in confusion? We were both on the same page, neither of us were flustered whatsoever. So it was incredibly uncomfortable. And uncalled for. Followed by two additional employees apologizing to me for her meltdown, and for Tiffany's lack of communication and customer service skills. Tiffany really does not belong in a business setting that requires her speaking to customers; in my humble opinion. read more

0 stars Donuts ever old stale and never have barely any glaze on them And they don't tell you they don't have what your ordered till your at the window Worst Dunkin I've ever been too ever read more

This is the only place I will ever order breakfast again. Fred and Cassie are absolutely fantastic and even when I was having trouble, they did absolutely everything to make sure our huge party got our order and got fed. These are literally good hearted people and I am so thankful for them this morning. read more

On a trip to my father's and he had donuts for us when we woke up. He got them at 6:00 and they were CLEARLY from the day before. Did they NEVER replace the "Time to make the donuts guy". Do NOT recommend. read more

Clean- very clean. Manager? Almost got a little too into cleaning while we were sitting and eating. Donuts were not very good. Munchkins were smaller than normal and not particularly fresh. Stuff tasted like it had just thawed or been nuked to defrost. People taking orders seemed more interested in hanging out with each other and less interested in taking orders. Often a lot of noise and messing around before your order is taken, and when it finally is taken, half the time I feel that they have no clue how to work the register. I used to come here a lot more frequently but have stopped lately. Poor workers seem to not enjoy their work and it shows. On the positive side, there is ample seating and areas to plug in to work. read more

This is the WROST Dunkin I've ever been to the staff is HORRIBLE and they rush you at the drive thru and it's the only Dunkin in America I think that the lobby is still closed!!! It's kids that work in their and they are clueless about coffee!!! Do better Dunkin I order an iced mocha and got a glass of milk basically read more

Dunkin' - This is supposed to be an iced mocha it's milk they refused to remake it - Donuts Near Me - Swannanoa, North Carolina

Not wearing masks!! The woman running the drive-thru this morning wore a mask under her chin (mouth fully exposed). While several employees could be seen wearing masks properly, many were not. My spouse is a chemo patient and our weekly tradition of visiting Dunkin' is over. read more

Dunkin' - One of several employees wearing mask below chin. - Donuts Near Me - Swannanoa, North Carolina

Live nearby, so have tried it, but the one in Marion is much, much better. Always a long drive through line that doesn't move very quickly, often an issue with my order (missing item, old/dry donuts, grounds in my coffee). read more

Absolutely WORST Dunkin' Donuts I've ever been to the staff is very unfriendly and needs wayyyyy more training and a little common sense wouldn't hurt they always rush you when taking your order not helpful when you ask questions mostly because they don't seem to even know what they are talking about themselves they take forever making the drinks even if you're the ONLY customer they have they never say a word at drive window most of the time you have to ask for straws, napkins, receipt and sometimes the rest of your order honestly this place would be better off getting a whole new staff and starting over they need to learn how to treat customers and actually do their job!!!!!!!! read more

went in to get a coffee and 3 employees all stared at me and whispered and giggled to each other in their headsets the whole time. made me very uncomfortable. i know one of them was named simara but am unsure of the other 2. read more

When I first moved to the area I missed my home in Eastern Nc. I lived behind a DD so I was in there daily doing homework and such. They were so great! When I moved to the area (Arden) the Dunkin there was disappointing. We moved again and I found THIS Dunkin! These people are amazing. They have fantastic customer service, everyone is friendly and smiling. The coffee is better than other Dunkin's nearby and the donuts are fantastic! I don't know how they do it, but this place is the best! They helped me not miss my home town Dunkin. They learned my car and know my family. They ask about my husband and son and they know my order. I love them! read more

Really clean place. Good coffee and doughnuts! No complaints. Their breakfast wrap is also really good

What do ya expect it's Dunkin' Donuts one fourth the cost of Starbucks who's CEO stepped down because he decided to , or was going to hire refugees over homeless American Veterans. Stocks dropped 25% in one week because of his foolishness and now he's unemployed and that's why I ONLY drink Dunkin'...... read more

My son and I stopped in on December 26... purchased a half dozen donuts. We have done this in the past. There is no doubt in my mind these donuts were from the day before Christmas. Selling off old inventory? Have tried to call the store twice and no answer. If I am right then just say so when we purchase and give us a discount. read more

I live close by to this Dunkin so I visit frequently. Normally it's great! There are a few older woman who are super kind and few men that are also great! This evening after work on my way home I really wanted a chai tea. I ordered a large Chai tea with oat milk. It was two younger girls I had never seen before. They handed me an iced version. I politely told her sorry, I did not order ice and I repeated my order. The girl then rolled her eyes and shut the window. she told the girl making my drink and I could clearly tell she was angry. She started shrugging her shoulders and moving her arms around frantically. A few minutes later she opens the window and says "do you still want the espresso Shot?" I told her I did not order a espresso shot. Just the hot chai tea please. When she handed me my tea I asked if I was charged extra (since she assumed I wanted espresso and iced) and she looked at the other girl, shrugged, said no (super quietly) and closed the windows on me. I never write reviews, but I just didn't understand why they were both so rude. I have worked in the service industry and I get that it can suck, but I would never be rude to someone who was just ordering a tea and being kind about it. read more

This is new to Swannanoa, and I'm thrilled to have awesome coffee in drive-through form! The service is friendly, and the drive-thru efficient. The restaurant is very clean. The issue is with the donuts. They aren't made on site so they always taste like they are day-old. However, other items on the menu are great, and like I said, the coffee is always awesome. read more

I live a half mile uphill from this place. It's my go to place on my morning commute of 50 miles to work weekdays. Get a dark roast coffee, and a sausage or bacon cheese and egg wrap. Toss in a blueberry donut, or french crueller. This place is really about the coffee...very good coffee. Did ya'll know that DD's is the second largest coffee place behind Starbucks? As I said, it's about the coffee! read more

I normally prefer Ingles for my morning muffin routine but today there was a massive accident, setting me on a collision course with DD. As I approached the counter the only snot nosed kid manning the fort turned his back on me, apparently realizing that he must service the coffee carafes for an extended period of time. After what seemed like ages he turned back to face me at the register, saying nothing but opening his eyes wide to indicate he was ready for my order. I said to the young lad, "Nice greeting... do you have any idea how long i've stood here waiting". His mouth hung open as his eyes glazed over and in this moment I was reminded why I stopped spending my hard earned dollars in fast-food establishments. I completed my transaction and said "Thank you" to the cashier for some strange reason, turning to walk out the doors of DD for the last time. read more

so I come here almost 4 times a week for their pumpkin ice latte & I came here today around 3pm. first of all we waited in line for 20 minutes before being helped & once my friends & I got our coffees they were TERRIBLE. they were understaffed and when I asked for the coffee to be remade, the lady said there was nothing wrong with it because she made it. read more

The doughnuts may be better before noon but after six p m they are not tasty and have run out of most flavors.....

this Dunkin' always has my back. also there's a really really cute donut boy named evan and he's always nice to me. 11/10. Love this dunkin.

I love Dunkin, however, when I came to this one, the service was HORRIFIC. I ordered and they failed to get everything right. They didn't even know what one of the donuts I ORDERED OFF THE MENU was. When we pulled up to the window, they guy completely forgot our order and asked us all over again. He literally laughed in my face for no reason and was acting so obnoxious. read more